I can open this one particular catalog website, click on an item but Firefox nonresponsive to any further clicks about that item

I can open an email or a google search for this particular website, Sundance, click on an item which then opens on my screen but Firefox is unresponsive when I click with… (read more)

I can open an email or a google search for this particular website, Sundance, click on an item which then opens on my screen but Firefox is unresponsive when I click within this item screen for details like available sizes and colors. This is the only site that this has occurred.

Asked by kira17 17 hours ago

Last reply by cor-el 12 hours ago

I LOVE Mozilla and Firefox! And - have forgotten my password and don't want to lose my stuff with a new one

I was wondering about password recovery, or account continuity when changing a password. I have a new machine at work and want to add my firefox account.... … (read more)

I was wondering about password recovery, or account continuity when changing a password.

I have a new machine at work and want to add my firefox account....

Asked by rjones3 14 hours ago

I can't open Youtube.com. I get a message that says "Did not connect: Potential Security Issue"

Today all of the sudden, one of my computers running Firefox won't connect to Youtube at all. It says security issue with HSTS. It also says there there is nothing I can … (read more)

Today all of the sudden, one of my computers running Firefox won't connect to Youtube at all. It says security issue with HSTS. It also says there there is nothing I can do to resolve it. Surely that can't be true. Youtube runs on every other computer in the office just fine.

Here is a screen capture of the message:

Asked by kirk2892 15 hours ago

links and reading suggestions missing

After a forced shut down, my home page is suddenly blank. All my tabs are missing. All my most used links are missing. All the reading suggestions and pocket is missin… (read more)

After a forced shut down, my home page is suddenly blank. All my tabs are missing. All my most used links are missing. All the reading suggestions and pocket is missing.

Is there anyway to restore these items?

Asked by marilee2browndogs 16 hours ago

  • Solved

Access to Website Being Denied: Brute Force Bot Was Blocked

When using Firefox (latest) and attempting to login into a website I get an error (see attached image) generated by the host's server's firewall. It appears it thinks I'm… (read more)

When using Firefox (latest) and attempting to login into a website I get an error (see attached image) generated by the host's server's firewall. It appears it thinks I'm a bot. When I use Firefox's privacy mode I don't get this error. I would prefer not to use privacy mode. I contacted the administrator of the website I'm attempting to access and he couldn't offer any help.

When I use Google Chrome browser I don't encounter the above problem. This leads me to believe it's not an issue with my Avast Anti-Tracking and Antivirus settings.

Any help would be appreciated.

Chrys

Asked by Chrys6600 22 hours ago

Answered by jscher2000 - Support Volunteer 18 hours ago

Old videos on lock screen

This has been bugging me for ages. Happened on Windows 10 and now on Windows 11. I start watching some video on YouTube or whatever, decide it's not useful/what I want, … (read more)

This has been bugging me for ages. Happened on Windows 10 and now on Windows 11.

I start watching some video on YouTube or whatever, decide it's not useful/what I want, stop playing it, close the tab or navigate away, but if my device locks, the controls for this old, discarded video, that I didn't want to watch, are on the lock screen.

I wouldn't mind if it was a video I was currently watching but it's somehow remembering the last thing I started to watch. I can see no hint anywhere else that it's still active in any way at all.

The only way to get rid seems to be to close Firfox.

This is very annoying because it seems you can't watch anything without Firefox remembering it and putting on the lock screen until the end of the session, so it could be cluttering things up all day unless I close everything and (in my case, because of prvicy settings) delete cookies and log myself out of most sites.

I've tried multiple searches but all I've found here is a post about turning off media.hardwaremediakeys.enabled but I don't actually want to do that, I just want Firefox to forget videos when I've closed the tab or navigated away from them.

Elsewhere I found a suggestion to disable dom.media.mediasession.enabled but that setting isn't found.

Any help much appreciated.

Asked by Pete 16 hours ago

  • Solved

Firefox on Linux does not allow entries in forms that are called up in IFRAME.

Dear friends, Firefox on Linux does not allow entries in forms that are called up in IFRAME. It works perfectly on Android. Does anyone know why this is the case? Uwe … (read more)

Dear friends,

Firefox on Linux does not allow entries in forms that are called up in IFRAME. It works perfectly on Android.

Does anyone know why this is the case? Uwe

Firefox 127.0 (64-Bit)

Asked by haller-mtl 21 hours ago

Answered by jonzn4SUSE 16 hours ago

cannot print maps from AAA triptik planner

Cannot print maps from AAA triptik planner. Secure Connection Failed An error occurred during a connection to ttp-map-print.aaa.com. The page you are trying to vi… (read more)

Cannot print maps from AAA triptik planner.

Secure Connection Failed

An error occurred during a connection to ttp-map-print.aaa.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Jim Horton 4 days ago

Last reply by cor-el 17 hours ago

Frozen image

Apologies if I'm repeating a previous request - couldn't tell if it was submitted. I'm running Windows 10. While changing the startup screen somehow an image I thought w… (read more)

Apologies if I'm repeating a previous request - couldn't tell if it was submitted.

I'm running Windows 10. While changing the startup screen somehow an image I thought was deleted appeared and now is frozen, apparently on top of a Firefox window. I've rebooted, restarted and followed the Windows help suggestions with no success. Right now I don't know whether this is a Firefox or Windows problem. I updated Firefox today to the newest version before this happened.


Any help will be appreciated. I can open new Firefox windows.

P.B.

Asked by brant_peg 17 hours ago

  • Solved

Firefox failed to reopen all the pages & tabs from previous sessions after crash, task manager says Firefox(19)

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report. So I have fired up … (read more)

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report.

So I have fired up firefox again to find only a single page opens up, I have lost probably 16+ pages with multiple tabs on each, been like that for months, I have 32GB memory so there is normally no issues or slowness. However after the crash, even though only a single firefox page is open, windows task manager shows Firefox (20) and if I expand the task, I can see each firefox is taking lots of memory.

So it looks like the old session pages/tabs are still there somewhere but not accessible, I would like to get them back if possible. I went through reseting it to default, disabling the add ons etc but nothing has worked.

Asked by Sean Stevens 2 days ago

Answered by jscher2000 - Support Volunteer 1 day ago

MALWARE POPPING UP

Hi, Just the other day I started getting these popups from "anti virus service" that keeps popping up on my screen. I do not nor never did have McAfee on my system. I di… (read more)

Hi,

Just the other day I started getting these popups from "anti virus service" that keeps popping up on my screen. I do not nor never did have McAfee on my system. I did a deep search, and there is no program on my computer, nor in my startups, nor in my popups allowed relating to this. It is only a problem with Firefox. Any solutions?

Thank you, John

Asked by m7hpw7j4kh 2 days ago

Last reply by jscher2000 - Support Volunteer 18 hours ago

No websites browser won't close correctlyclosed

I've hit a crazy problem: I open firefox and browse to a website. Close Firefox and then reopen and attempt any website and it just hangs. Close the browser and look at … (read more)

I've hit a crazy problem:

I open firefox and browse to a website. Close Firefox and then reopen and attempt any website and it just hangs. Close the browser and look at task manager and it's still listed - end task open again still no connection to anything. Have tried the Read Only thing in %APPDATA%\Mozilla\Firefox\Profiles\ after a restart of the PC and it stays Read-Only even when I change it. Have tried a new profile which just moves the same behaviour to a new profile ie create a new profile open the browser go to any website, close the browser and reopen and get nothing. I have repaired, uninstalled, reinstalled and I just can't get it to work unless I restart the PC everytime i want to go to a webpage! Anticipate switching to Google Chrome soon if I can't find a solution which is a shame as I have been a Mozy fan for years. Any suggestions?

Asked by robertmallett 1 day ago

Last reply by jscher2000 - Support Volunteer 18 hours ago

Change default view

Currently, Firefox opens OBJ files as text. I want to send them to the Microsoft 3D Viewer which is the default application in Windows for these kinds of files. All I can… (read more)

Currently, Firefox opens OBJ files as text. I want to send them to the Microsoft 3D Viewer which is the default application in Windows for these kinds of files. All I can do right now is right click on the file, save the file, then open with the 3D Viewer. I have gone to settings/General then down to applications and I can't add any files there. (Why not?) It doesn't matter if I choose to save or open files, the OBJ file still displays as text in Firefox. How do I get Firefox to send instead of display these files as text?

Asked by price3 1 day ago

Last reply by jscher2000 - Support Volunteer 18 hours ago

Firefox is not highlighting and scrolling to text when url contains "#:~:text=highlight this"

Firefox version is: 127.0 (64-bit) My problem is that Firefox seems to be ignoring "#:~:text=highlight this". Maybe there's something under about:config? I can't find… (read more)

Firefox version is: 127.0 (64-bit)

My problem is that Firefox seems to be ignoring "#:~:text=highlight this".

Maybe there's something under about:config? I can't find it.

Thanks

Asked by Richard Harnden 23 hours ago

Last reply by jscher2000 - Support Volunteer 18 hours ago

I avoid sync for security. I do need Firefox browser: what should I NOT do?

Can you suggest any functions or apps that I must or should avoid? It's important that I NOT use a VPN, and that I use 'open-source' in a probably 'shared access' situati… (read more)

Can you suggest any functions or apps that I must or should avoid? It's important that I NOT use a VPN, and that I use 'open-source' in a probably 'shared access' situation. GRM PL

Asked by GRM 22 hours ago

Last reply by jscher2000 - Support Volunteer 18 hours ago