deletion of my firefox account with the username [email address] is needed as i no loger have access to it at all

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username [email address] is needed as i no longer have access to i… (read more)

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username [email address] is needed as i no longer have access to it at all and cannot delete from my side as i have lost access to it your assistance and help with this would be greatly appreciated and accepted

Asked by donovangregg 3 months ago

Last reply by Seburo 27 minutes ago

Having Problem With Firefox Desktop Browser!

Hi I am working on an home improvement site. The problem I am facing is that my site is not loading properly on Firefox, it is saying that it is unsafe and giving malware… (read more)

Hi I am working on an home improvement site. The problem I am facing is that my site is not loading properly on Firefox, it is saying that it is unsafe and giving malware threats. What could be the reason behind it?

Asked by erickjames813 11 hours ago

Last reply by FredMcD 2 hours ago

I am constantly getting a bar at the top of the screen saying "Mozilla is not responding"...

I am constantly getting a notice at the top of the screen that says "Mozilla is not responding". It all stalls and then eventually, Mozilla apparently starts to respond a… (read more)

I am constantly getting a notice at the top of the screen that says "Mozilla is not responding". It all stalls and then eventually, Mozilla apparently starts to respond and it goes to the page I choose. I have kept up with all the updates and am not a huge online person in the first place. Why does this happen? It is so often, I am tempted to change browsers.

Asked by meandsinger2010 11 hours ago

Last reply by FredMcD 3 hours ago

after updating my bookmarks and favorites have disappeared!!

my VA.gov website stated I needed to update firefox....I did (I think or did I 'reinstall' it?). Now MANY years worth ob bookmarks and favorites have disappeared. WHERE… (read more)

my VA.gov website stated I needed to update firefox....I did (I think or did I 'reinstall' it?). Now MANY years worth ob bookmarks and favorites have disappeared. WHERE did they go? This has never happened before.

Asked by leland_enterprises 7 hours ago

Last reply by FredMcD 3 hours ago

History tab only shows "Today" and that's all...

So, on Windows 10 I noticed that when I click the History tab I see Show All History and when I click that the only option I get is Today..very odd. On my Windows 7 Home … (read more)

So, on Windows 10 I noticed that when I click the History tab I see Show All History and when I click that the only option I get is Today..very odd.

On my Windows 7 Home Premium when I do the same steps I have access to "Today", "Yesterday", "Last 7 days" and various recent months.

This is what I'm accustomed to and was hoping to get input on why I only get Today option on my Windows 10 computer.

Looking forward to your reply...

JF

Asked by jono5900 7 hours ago

Last reply by FredMcD 3 hours ago

Secure Connection

I just updated Firefox beta version to 94.0b9 and now I can’t seem to go to some websites. Like “support.mozilla.com” - “accounts.firefox.com” - “addons.mozilla.com” I g… (read more)

I just updated Firefox beta version to 94.0b9 and now I can’t seem to go to some websites. Like “support.mozilla.com” - “accounts.firefox.com” - “addons.mozilla.com” I get an error message “An error occurred during a connection to “support.mozilla.com” PR_END_OF_FILE_ERROR The same thing happens with many other websites that I need to go to. I had taken a screenshot of the message but I can’t upload it! because I can’t go to this website from my Desktop PC, so I am doing this report from my iPhones browser.

Thanks for your help.

Asked by FS_1949xyz 7 hours ago

Last reply by FredMcD 3 hours ago

crashing

newest version kept crashing various pages I regularly visit. Uninstalled and then installed older version and keeps happening even though NO addons or even any bookmarks… (read more)

newest version kept crashing various pages I regularly visit. Uninstalled and then installed older version and keeps happening even though NO addons or even any bookmarks anymore.

Asked by alexagems 1 day ago

Last reply by FredMcD 3 hours ago

unable to view my Live Instagram shows from my desktop computer

Hello, I have been doing weekly Instagram Live shows for months. I use my cell phone, and my husband typically sits at the desk and acts as my scribe during the show from… (read more)

Hello, I have been doing weekly Instagram Live shows for months. I use my cell phone, and my husband typically sits at the desk and acts as my scribe during the show from our desktop computer. Last night we were no longer able to do so. We think it might have to do with add ons or extensions. Can you help, please?

Asked by sundayandsundayantiques 14 hours ago

Last reply by FredMcD 3 hours ago

Trying to open Firefox results in a blank window quickly opening and reclosing.

I just installed the Firefox browser using the installer on the official website. When I attempt to open Firefox, even as administrator, the window either quickly opens a… (read more)

I just installed the Firefox browser using the installer on the official website. When I attempt to open Firefox, even as administrator, the window either quickly opens and closes or doesn't open at all. I have no clue what is happening.

Asked by grayhoang 1 week ago

Last reply by FredMcD 3 hours ago

Firefox doesn't return search results on Costco and doesn't perform as expected on other websites too.

This has been an issue for quite a while but I simply used a different browser for that one particular failing task. For example on costco.com, on the top right-hand corn… (read more)

This has been an issue for quite a while but I simply used a different browser for that one particular failing task. For example on costco.com, on the top right-hand corner, there is a 'Find A warehouse' button. When I enter my zipcode, it loads a new page but doesn't load the search results. Same thing with shopping.google.com. Firefox is able to load the search results, but doesn't do anything when I click on an item to show more info about the listing.

I tried with Troubleshoot mode and the issue still persists.

Please help me. I don't want to leave Firefox.

Asked by Shubham 1 day ago

Last reply by FredMcD 3 hours ago

crash at startup

Hello? I am using firefox browser in my office. but recently when I start up firefox It will not open.(I guess software crash begins...). some ways such as safe mode, re… (read more)

Hello? I am using firefox browser in my office. but recently when I start up firefox It will not open.(I guess software crash begins...). some ways such as safe mode, refreshness was useless... How can I use it again?

Asked by explo8 5 hours ago

Last reply by Seburo 4 hours ago

Clear History doesn't work anymore

I was trying to clear the history from my browser, and instead of clicking Shift > Command > Delete, I clicked Shift > Command > '+', which changed the zoom f… (read more)

I was trying to clear the history from my browser, and instead of clicking Shift > Command > Delete, I clicked Shift > Command > '+', which changed the zoom for the home page, but after putting it back, now I cannot clear history anymore because the keyboard command no longer pulls up the option, and the Clear History option in the menu is greyed out?? (attached) I think I am going to have to uninstall then reinstall the browser to fix it, but not happy about this, and do not understand why this would happen. Can someone explain this stupidity to me please?? Thanks in advance!!

Asked by zlloyd2 8 hours ago

Last reply by jscher2000 4 hours ago

ZOOM DEFAULT

Hello, I'm newbie to Firefox. I had a quick look at the support page and did read how to make the zoom level default but when doing so it only lasts till i restart my P… (read more)

Hello, I'm newbie to Firefox. I had a quick look at the support page and did read how to make the zoom level default but when doing so it only lasts till i restart my PC and then it goes back to 100% . How can i make my default stay at 150% all the time ? Any help on this matter is highly appreciated.

Asked by t80rc 1 day ago

Last reply by jscher2000 4 hours ago

Firefox freezing/pausing when switching and opening new tabs.

Hello! i've recently came across a problem with the new firefox update that was installed, and i've been having freezing, slowness, and pausing, when opening new tabs. Ev… (read more)

Hello! i've recently came across a problem with the new firefox update that was installed, and i've been having freezing, slowness, and pausing, when opening new tabs. Every time i open at least three or more tabs, and then when i want to switch to another tab it freezes on the tab i was already on, then after 5-10 seconds, it goes to the new tab. it happens every time and it makes me mad that i have to deal with this, and i just want it fixed. I love firefox, and i want to continue using it without this issue.

I have tried EVERYTHING to fix it!

  • Removed some extension's (besides an ad blocker).
  • Tried starting in safe mode, same issue.
  • Cleared out my history and cache.
  • Unchecked "Use hardware acceleration when available".
  • Tried a different browser, Like chrome, No issue occurred and i was able to open at least 20-30 tabs, and zero freezing/stuttering.
  • Checked for a PC virus, There were none that i could find (I hope).

If anyone can help me with this issue, that would be amazing! If this issue still occurs, i'll just have to deal with it until it gets fixed in an update, Or go use a different browser.

Asked by Amber Perez 12 hours ago

Last reply by cor-el 6 hours ago

How to make exception for the Firefox sync?

I set my Firefox clear the cookies when it shut down. Every day I turn on my laptop, the Firefox sync is diconnected. So, I'd like to add the Firefox account as the exce… (read more)

I set my Firefox clear the cookies when it shut down. Every day I turn on my laptop, the Firefox sync is diconnected. So, I'd like to add the Firefox account as the exceptions, but I have no idea what the address is.

Asked by Zen 8 hours ago

Last reply by cor-el 6 hours ago

missing items in webpage on Surface Go

When I view Morningstar charts, such as the one at: https://www.morningstar.com/funds/xnas/vfiax/performance on my Microsoft Surface Go (Windows 10), in Firefox 93.0 and … (read more)

When I view Morningstar charts, such as the one at: https://www.morningstar.com/funds/xnas/vfiax/performance on my Microsoft Surface Go (Windows 10), in Firefox 93.0 and some previous versions, the legend does not display the line colors for the investment, category and index. The page is displayed correctly in Firefox 93.0 on my Desktop Windows 10 system, and when using Microsoft Edge on the Surface Go. Any suggestions?

Asked by dave505 2 days ago

Last reply by cor-el 6 hours ago

browser blocking pages

Hi, I really wanted to like Firefox, but it is just too aggravating when it refuses to open a page regardless of what I try to do. I tried the suggested solutions to no a… (read more)

Hi, I really wanted to like Firefox, but it is just too aggravating when it refuses to open a page regardless of what I try to do. I tried the suggested solutions to no avail. These are regular sites, AAA site to change my address... nope no go. I opened the page on Chrome without a glitch. A government site for the Global Entry application... nope that neither. And many other sites that are NORMAL without any weird anything, just blocked and nothing works at all. I am afraid I will just go back to Chrome, as it is very inconvenient to keep switching for this or that. I am glad I didn't just delete Chrome at all, and left it on my phone as well. I have no clue of what is going on, but whatever you are doing is going overboard indeed. Your solutions DO NOT WORK PERIOD. and who needs the aggravation of trying this or that (to no avail by the way) when there is already so much aggravation to go around in the world as it is. Well this is what I had to say. and I will look into transferring all I have saved in Firefox back into Chrome. So google spies on people.... I got nothing relevant to hide and who knows maybe you do too. Well then, good bye, so long. Don't fault me for giving up, you did not listen to people one bit. Dalila Hardwick

Asked by Dalidali52 8 hours ago

Last reply by jscher2000 8 hours ago