Firefox Community Forum

bold text I have Windows 7 Pro, PC...Love it!....and Firefox Browser...have up dated also... Chase Visa will NOT recognize my Friefox Browser and let ME LOG IN(Nothing below an 8.1 system)

 HELP!

I tried restore under managing bookmarks, but it only give me about a week or two's dates as choices. I went back and it is still gone. I looked for an Old Firefox Data file on my desktop (or anywhere on my computer) and did not find that either. If I can't choose to add something to a category or to the tool bar, the bookmark function is not really helpful to me.

How do I confirm that the AI that was recently put into the browser is not working? I want nothing to do with this technology, if it is not able to be disabled then I will switch browsers.

I got the new FF update this morning and noticed shortly after when i got back online a bd_config.cfg file popped up onto my desktop windows 10. I deleted it not thinking anything about it and when back online again and it popped up again in fact everytime i did this it popped up no matter what i did and went online.

It has something to do with BitDefender i figured out uninstalled bit defender re installed it no luck

Refreshed\Reset Firefox with no luck either.

Hello, my name is Dimitris and I have pc with windows 11 and bitdefender total security installed and fully updated. Since yesterday when I open mozilla firefox a file on desktop appears with the name bd_config.cfg. I wonder whether my pc is infected with a virus or malware?

Best Regards

Enter (paste) the URL into the Firefox address bar → hit Enter (paste and go) → open in a new tab every time. I want this to open in the same tab. Firefox version 145.0

I got a random pop up on Firefox that I clicked without fully reading it, which closed Firefox and then prompted me for the administrator password (aka the password of that account on my laptop) so Firefox can install a helper tool. I did, and it did nothing. Every time I try to open Firefox I get the same pop up prompt and no matter how many times I give the password nothing happens, and I can't open the application. Clicking cancel on the prompt also does nothing.

I logged onto a different account on my laptop and can use Firefox like normal, but none of my settings/bookmarks/passwords from my other Mac account are saved here.

I would just delete and reinstall Firefox on the administrator account that is having this issue, but I don't know if I have anything properly backed up on Firefox, and I have a ton of things saved on there that I really don't want to lose. What do I do? Please help :(

Last screenshot is what happens when I try to launch Firefox and enter the password when the install helper prompt pops up

I use Firefox as my browser. I have 3 BT e-mail addresses. I wish to delete 2 of them. In the drop down menu to sign into my e-mails it lists my e-mail addresses several times How do I delete the entries I don't need

Firefox just did an update about 9 AM on 11/12/2025. I use dictation software to navigate the webpages due to disabilities with my hands. The software can no longer recognize any of the tabs at the top of the screen, nor any of the buttons on webpages. This makes it almost impossible for me to navigate on the web. Something must have gone wrong/been overlooked in your coding with this update. Can this please be fixed?

Hello,

I tried to use the Cascade window feature on Firefox but its not working, other applications are working fine, I have attached * Screenshot of error* Raw Data and Text. I did not try to check when i installed first but its not working now. I also have not reinstalled it yet.

Windows ver. 10 Pro 22H2 (OS Build 19045.6456) Firefox ver. 145.0 (64-bit)

Please help and thank you. Best Regards, Alootikki