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I am unable to access a website i go to frequently.

When I try to sign in to Delta.com, on my Macbook air, where I have an account and go there frequently, today I cannot access. Even when I try to reset my password, the p… (read more)

When I try to sign in to Delta.com, on my Macbook air, where I have an account and go there frequently, today I cannot access. Even when I try to reset my password, the page will not respond. I tried the same on Safari, and it worked just fine.

so the problem has to be with Firefox, not with Delta.

Asked by culbered 1 week ago

Last reply by zeroknight 1 week ago

Unable to sign in or use some websites since last update

Hi, 1. I use PocketSmith accounting software and some its functions do not work since the last Firefox update. The same problem exists regardless of which computer I use.… (read more)

Hi, 1. I use PocketSmith accounting software and some its functions do not work since the last Firefox update. The same problem exists regardless of which computer I use. The common factor is Firefox. The problem does not occur if I use a private window in Firefox or use a Chrome browser. PocketSmith have run extensive checks and the problem does not appear to be at their end.

2. I can no longer log in to my eBay account, unless I use a private window or Chrome. I can enter my user name but am unable to progress to the password window. Again this occurs regardless of the computer I use. Both are Mac desktops.

Asked by timsjaj 1 week ago

Last reply by cor-el 1 week ago

Can't log into Americanexpress.com with Firefox

When I try to log into my AMEX account with FF, nothing happens. The screen refreshes itself, but no log in, and no error or other kind of message. I have entered my User… (read more)

When I try to log into my AMEX account with FF, nothing happens. The screen refreshes itself, but no log in, and no error or other kind of message. I have entered my User Name and Password manually and using Auto fill, no success.

This problem was posted in January 2020 and I have tried all of the solutions. I have cleared cookies and cache for ALL sites and cleared saved logins for Amex. Still does not work. I have tried logged in and incognito mode. Still doesn't work. I can log in on Chrome with no problems.

It was working fine a few days ago.

Thank you so much for help!

Asked by juliefarr2 1 week ago

Last reply by tamassia1 1 week ago

Father (Howard Sussman) Passed Away

My father, Howard Sussman, passed away. How do I close his Mozilla account? All his email and phone numbers are now terminated. Regards, Lori Sussman daughter and execut… (read more)

My father, Howard Sussman, passed away. How do I close his Mozilla account? All his email and phone numbers are now terminated.

Regards, Lori Sussman daughter and executor

Asked by howsu01 1 week ago

Last reply by cor-el 1 week ago

The nerd font is not correctly displayed.

The nerd font in the webpage is not correctly displayed with all font settings (sans, sans-serif and mono) setted to nerd font. Webpage: https://starship.rs/config/#bat… (read more)

The nerd font in the webpage is not correctly displayed with all font settings (sans, sans-serif and mono) setted to nerd font.

Webpage: https://starship.rs/config/#battery

Asked by willis618 1 week ago

Last reply by cor-el 1 week ago

can't access hulu on firefox - new problem

I can't access hulu from firefox - it happened last night - but can access it from chrome. I get "we encountered error in switching profiles" message. When I contacted hu… (read more)

I can't access hulu from firefox - it happened last night - but can access it from chrome. I get "we encountered error in switching profiles" message. When I contacted hulu they suggested it was a problem with firefox not being updated but it is . Please help

Asked by jendee 1 week ago

Last reply by jonzn4SUSE 1 week ago

How to add new tabs to an existing bookmark folder, from within a window?

I've got a set of core bookmark folders set up. When I'm in a window with all tabs open in that folder, how can I update the tabs without manually having to go to each on… (read more)

I've got a set of core bookmark folders set up. When I'm in a window with all tabs open in that folder, how can I update the tabs without manually having to go to each one that is new? It would seem a horrible task to have to compare which tabs are already saved in the folder, to whichever new ones I've added! Thank you!

Asked by LynJeffery 1 week ago

Last reply by cor-el 1 week ago

update popup reminder won't go away after update to ver 123.0

I updated to Firefox 123.0 a week ago, but the update reminder popup still shows on every Firefox startup. My computer is iMac 27" mid 2017, running on Ventura. Thanks, … (read more)

I updated to Firefox 123.0 a week ago, but the update reminder popup still shows on every Firefox startup. My computer is iMac 27" mid 2017, running on Ventura. Thanks, Dave

Asked by Dave 1 week ago

Last reply by cor-el 1 week ago

bookmark backups not working on one device

I have a Mac desktop, a laptop with Windows 11, and an Android phone. I have about 120 bookmarks saved. On my Mac, they periodically backup fine and I can restore them … (read more)

I have a Mac desktop, a laptop with Windows 11, and an Android phone. I have about 120 bookmarks saved. On my Mac, they periodically backup fine and I can restore them if anything goes wonky. My phone and Windows laptop both show all the same bookmarks as the Mac. However, if I go to Manage Bookmarks to restore them on the Windows laptop, it shows many backups have occurred but only 5 bookmarks have been backed up. I have signed out of Firefox on all devices and signed back in. The Windows laptop did one correct backup showing the 120 or so bookmarks, and then every subsequent backup shows only 5 again. After a few weeks, the "correct" backup has been overwritten and is gone.

Anybody know what I can check to make the Windows laptop backup my bookmarks correctly?

Asked by tcpear32 2 weeks ago

Last reply by cor-el 1 week ago

Synchronising bookmarks

Hello - Over the years I have accumulated a lot of bookmarks over about six devices. Can I delete most of these on one device and then have the others Sync with it witho… (read more)

Hello - Over the years I have accumulated a lot of bookmarks over about six devices. Can I delete most of these on one device and then have the others Sync with it without repopulating the list with all the addresses that I've deleted from the first one? Thanks, Ian.

Asked by Ian 1 week ago

Last reply by cor-el 1 week ago

Losing all tabs when closing FF on MacOS with the red cross at the top left

Hi, I use the latest FF for MacOS. When I "close" Firefox by clicking the red cross in the top left corner of the window, I lose all open tabs when I start again despit… (read more)

Hi,

I use the latest FF for MacOS.

When I "close" Firefox by clicking the red cross in the top left corner of the window, I lose all open tabs when I start again despite having the option of restoring the previous session checked. When I "close" the whole thing (right click on FF in the Dock, Quit, and then re-open), all my tabs are back normally.

So basically every time i click this red cross, by mistake or not, I lose anything that's open.

Feels like I did not have this issue before.

Anyone has a workaround or experiences a similar issue?

Thanks!

Asked by AussieUser 2 weeks ago

Last reply by cor-el 1 week ago

How delete Google as the default search engine

Tell me how to delete Google as the default search engine & replace it with another one. If I can't do this I will remove Firefox and also the Mozilla VPN from all m… (read more)

Tell me how to delete Google as the default search engine & replace it with another one. If I can't do this I will remove Firefox and also the Mozilla VPN from all my computers. I have used Firefox for years and supported Mozilla. As far as I'm concerned you people have lost your way if you do not give people the option to change their default search engine.

Menu-pulldowns malfunction, after a while of usage, on mac Sonoma -- must re-start Firefox to re-activate !

Menu-pulldowns malfunction, after a while of usage, on a large 2ndary monitor, on M1-Max macOS Sonoma -- I have to shutdown, and restart Firefox to re-activate ! … (read more)

Menu-pulldowns malfunction, after a while of usage, on a large 2ndary monitor, on M1-Max macOS Sonoma -- I have to shutdown, and restart Firefox to re-activate !

Asked by rsblanchard 2 weeks ago

Last reply by cor-el 2 weeks ago

security

1-844-457-1734 is the number that flashed on my screen when I was using Firefox and that number was supposedly to Apple Security but Apple said it's no number of theirs. … (read more)

1-844-457-1734 is the number that flashed on my screen when I was using Firefox and that number was supposedly to Apple Security but Apple said it's no number of theirs. Was that a scam that I got from Firefox?

Asked by cettel 2 weeks ago

Last reply by James 2 weeks ago

Can I prevent add-ons from making network requests?

I use several add-ons in firefox, and largely they feel trustworthy, but I dont have any means for limiting the scope of what they are able to do, the manifest tells me w… (read more)

I use several add-ons in firefox, and largely they feel trustworthy, but I dont have any means for limiting the scope of what they are able to do, the manifest tells me what they can do and thats it. I have read through this page https://support.mozilla.org/en-US/kb/permission-request-messages-firefox-extensions, but I have had a hard time even understanding which permissions let an add-on make network requests.

Barring the ability to actually stop add-ons from making network requests is there any visibility into what requests are being made by an extension, or all extensions in the browser?

Asked by kaisea.rpi 2 weeks ago

Last reply by zeroknight 2 weeks ago

Firefox needs over 100 GB of memory and always crashes

Firefox has been crashing constantly for a few days now. Every time I start the program, it starts using more and more GB of RAM until it crashes at over 100 GB. I have a… (read more)

Firefox has been crashing constantly for a few days now. Every time I start the program, it starts using more and more GB of RAM until it crashes at over 100 GB. I have already deleted and reinstalled the program and cannot explain why it is using so much memory. Can anyone help me?

Asked by hello247 2 weeks ago

Last reply by cor-el 2 weeks ago

Saving username

When I sign in to my bank, placing the cursor in the username box produces a number of username options, including the actual unsername and other mistyped ones from previ… (read more)

When I sign in to my bank, placing the cursor in the username box produces a number of username options, including the actual unsername and other mistyped ones from previous login efforts. I don’t want any unsername prompts. I went to Passwords in Firefox and made sure to remove the bank as a site to retain and offer such information when signing into that account. I continue to receive these username prompts. This doesn’t happen with other accounts. I cannot track down where that username information resides, how to remove it, and how to prevent Firefox from retaining this username information for this bank account.

Asked by g.watson2 2 weeks ago

Last reply by cor-el 2 weeks ago