when I right click on the Firefox desk top icon and slide down to property, for example, The resulting display is so small it is unreadable....can you help me with thi problem?...thanks Jerry.

when I right click on the Firefox desk top icon and slide down to property, for example, The resulting display is so small it is unreadable....can you help me with thi p… (read more)

when I right click on the Firefox desk top icon and slide down to property, for example, The resulting display is so small it is unreadable....can you help me with thi problem?...thanks Jerry.

Asked by jebronson 4 hours ago

Last reply by jscher2000 - Support Volunteer 54 minutes ago

Firefox quit working keep getting this error message when I try to open program. Windows cannot find ‘C:\Program Files\Mozilla FirefoxFirefox.exe’

Firefox quit working. when I click on the Icon on my computer desktop I get the following pop-up window. Windows cannot find ‘C:\Program Files\Mozilla FirefoxFirefox.exe’… (read more)

Firefox quit working. when I click on the Icon on my computer desktop I get the following pop-up window. Windows cannot find ‘C:\Program Files\Mozilla FirefoxFirefox.exe’

When I click on the Icon in my taskbar I get this pop-up window . Windows cannot find ‘C:\Users\hgmv8\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\Taskbar\Firefox.Ink’ Make sure you typed the name correctly, and then try again.

I have downloaded the latest version of Firefox but still get the error messages

Asked by hgmv86a 3 hours ago

Last reply by jscher2000 - Support Volunteer 56 minutes ago

Unable to change my email address - There is no "edit" or :change" option on the page where a change could be made

I have made a few attempts in the past hour to change my email address BUT there is no option to do so ("edit" or change") on the change page. How do I go about making th… (read more)

I have made a few attempts in the past hour to change my email address BUT there is no option to do so ("edit" or change") on the change page. How do I go about making the change; I currently use rossgudgel85@gmail.com. I want to change my email to: ross7hatch@proton.me. Thank you! Ross Gudgel

Asked by Maadi Helio 2 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Firefox Window issue

When I click on the Window tab in the Firefox menu, my website prayingwithmylegs[dot]com is only listed as "Mozilla Firefox" unlike all the other windows. This does not … (read more)

When I click on the Window tab in the Firefox menu, my website prayingwithmylegs[dot]com is only listed as "Mozilla Firefox" unlike all the other windows. This does not happen in Chrome, Safari or Opera.

Also, how do I get the Sidebar to not automatically open when I open my saved windows in Firefox? It wasn't doing that before.

Thanks for your help.

Best regards, Steve Brand

Asked by brands008 7 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Warning: Potential Security Risk Ahead

Hello, One of my customers reported the following message when attempting to view an email in FF browser: “Warning: Potential Security Risk Ahead Firefox detected a pot… (read more)

Hello, One of my customers reported the following message when attempting to view an email in FF browser:

“Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to go.planmember.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.”

Here's the link: https://pages.planmember.com/index.php/email/emailWebview?md_id=40957

We haven't seen any reports from IE, Chrome or Safari.

Any clues as to why?

Asked by AMenefee4 1 hour ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Translate websites

Hi, I go to many websites whose languages I don't know. When I used to use chrome, I could just right-click to translate it to English. Unfortunately, I cannot seem to … (read more)

Hi,

I go to many websites whose languages I don't know. When I used to use chrome, I could just right-click to translate it to English.

Unfortunately, I cannot seem to find anything comparable here. Is there any add-ons or anything that I can get for it?

Also, I wanted to create an issue in so that firefox natively supports this. This is the only thing that has kept me from removing Chrome altogether.

Thanks!

Asked by harijbhdshailesh 2 hours ago

Last reply by TyDraniu 1 hour ago

firefox stopped working after uninstalling office 365

Firefox stopped working on my laptop after I uninstalled office365. I have reinstalled office, but firefox still not working. It is working on my phone and an old laptop… (read more)

Firefox stopped working on my laptop after I uninstalled office365. I have reinstalled office, but firefox still not working. It is working on my phone and an old laptop. What are my options? Nothing happens wen I click on the 3 bars, history, settings, etc. Need help, thanks.

Asked by jimi1952 2 hours ago

Last reply by TyDraniu 2 hours ago

can't sync 2nd laptop to firefox

I have a 2nd laptop that I need to sync for my passwords and bookmarks, everytime I try to sync it says incorrect password, when I know it's correct. then locks me out a… (read more)

I have a 2nd laptop that I need to sync for my passwords and bookmarks, everytime I try to sync it says incorrect password, when I know it's correct. then locks me out after a few attempts but it works fine on the main laptop! Please, I need help! thank you

Asked by Girls With Guitars 1 month ago

Last reply by paul.martzen 3 hours ago

Can I change the the full-screen video mode or force which GPU is used for playback?

Hi :) I use Firefox on my Asus laptop running Windows 10. It's one of these laptops with both integrated and dedicated graphics (Intel plus Nvidia). I often experi… (read more)

Hi :)

I use Firefox on my Asus laptop running Windows 10. It's one of these laptops with both integrated and dedicated graphics (Intel plus Nvidia).

I often experience this issue when putting a video in full-screen (especially when viewing trailers on Steam, but this may just be because I mainly use my Windows laptop for gaming, and thus most of my video consumption here is from steam). This screen will briefly (for less than one second) turn black and audio will pause before the video appears in full-screen, and playback resumes normally.

It "feels" like a GPU switch is taking place, I'd assume from the integrated graphics to the GeForce card. This is not the proble. The issue appears when I return from full-screen mode. I always have several Command Prompts open with SSH connections to my Linux server and sometimes my MacBook Pro. These windows are now empty. That is, all text is gone, and I can no longer interact with the sessions. They're not "broken," as in they're not saying "Not responding" and don't ask to be forcefully closed, they're just black windows with borders around them. All I can do is close them all down and open new ones to reconnect and start over from where I think I remember I was.

I should note that this doesn't ONLY happen with Firefox videos going into full-screen, it has also happened after launching a game and returning to the desktop. This strengthens my belief that this has to do with GPU switching and/or video "mode" change(s).

Assuming I'm correct (my IQ is 5,000 and I do do the very big brians), is there any way to control how videos go into full-screen in Firefox? Or "lock it" to a specific GPU? I've rummaged through about:config and haven't seen anything that seems directly relevant.

I've already tried using the Windows settings to tell the system that Firefox.exe should use the integrated Intel graphics only, but this has no effect.

I remember I used to use "Media Player Classic" many years ago, and it had a slew of options of how to render full-screen video. IIRC, it had stuff like "Overlay," "Windowed," "Windowed borderless," "DirectX," etc. This make me wonder if there's multiple ways of chosing how to render video in full-screen, then maybe one could direct Firefox to use a different one than the default and my problem might disappear? Or maybe one could tell Windows that if an app wants to go into full-screen video mode, Windows should pick a specific mode for it?

I'm not a Windows developer, so I don't know :) But I'm hoping someone has a good tip, because I'm finding myself using this system more and more, and this is my biggest problem with it currently.

Thanks in advance :)

Asked by DemDarnInterwebs 4 days ago

Last reply by TyDraniu 7 hours ago

I lost my bookmarks and saved logins

Just now I recreated my firefox login password and re-logged into the firefox account. After synchronization, I did not find my bookmarks and saved logins. Could you ple… (read more)

Just now I recreated my firefox login password and re-logged into the firefox account. After synchronization, I did not find my bookmarks and saved logins. Could you please help me troubleshoot the problem? Firefox Verison: Desktop: Firefox 102.9.0esr(64Bit) Debian 11 Mobile: Firefox Nightly 113.0a1(Build #2015940355), 77b44afdeb+ GV:113.0a1-20230322094136 AS:97.2.0 Android 13

Asked by aworking1115 2 days ago

Last reply by jonzn4SUSE 13 hours ago

how to get firefox to show extensions on toolbar (way it's supposed to be IMO)

Recenltly bought new laptop and installed a new version of firefox, but now I cannot get it to show my extensions. The screen shot shows what (IMO) is supposed to to be,… (read more)

Recenltly bought new laptop and installed a new version of firefox, but now I cannot get it to show my extensions.

The screen shot shows what (IMO) is supposed to to be, but all I get is the default buttons for firefox 2nd picture

Asked by Frost 16 hours ago

Last reply by TyDraniu 15 hours ago

Adblocker Ultimate

I have Adblocker Ultimate as an add-on. But I can't seem to put it in my toolbar. I have searched the internet to resolve this problem and nothing worked. It is listed i… (read more)

I have Adblocker Ultimate as an add-on. But I can't seem to put it in my toolbar. I have searched the internet to resolve this problem and nothing worked. It is listed in my Add-ons manager but I can't get it to show up in any bookmarks or the toolbar. It does work but I can't find it anywhere.

Asked by Sheldon 18 hours ago

Last reply by Terry 17 hours ago

Is there ANY way to allow webcam over HTTP?

I am hosting a test website on a test domain which does not support HTTPS. In Chrome/Chromium, it is possible to forcefully "trust" an insecure (HTTP) domain name and tem… (read more)

I am hosting a test website on a test domain which does not support HTTPS. In Chrome/Chromium, it is possible to forcefully "trust" an insecure (HTTP) domain name and temporarily allow it access to webcam, microphone, etc. It does not appear to be possible in Firefox. I've searched the about:config and even tried editing the configuration files directly to try and whitelist my test domain. I am not able to setup SSL or TLS on the server it is hosted on, and I need to be able to access the page on other devices. It does seem to allowlist "localhost" since I guess it's trusted by default. If there is any way to temporarily or permanently allowlist an HTTP website, I will be able to use my website on Firefox instead of Chromium, which would be much preferred.

Asked by Amber 19 hours ago

Last reply by Terry 17 hours ago

Browser Management

I recently noticed in Firefox Settings the statement --- "Your browser is being managed by Your organization". When I clicked on that statement and printed off the infor… (read more)

I recently noticed in Firefox Settings the statement --- "Your browser is being managed by Your organization".

When I clicked on that statement and printed off the information, that information was apparently about "Enterprise Policies", the management is "Active", the Policy Name is "certificates", the Policy Value is "ImportEnterpriseRoots", and then it is "true". I do not understand the message that is being shared here. Does Firefox understand it? If Firefox does understand it, would you mind sharing your understanding with me?

What is "ImportEnterpriseRoots"? What is its function? Concerning the statement, "Your browser is being managed by Your organization", what is meant by the words, "Your organization" and what is meant by the word, "managed".

To rid myself of "ImportEnterpriseRoots", will I need to rid myself of Firefox?

I

Asked by 17jlclvr 1 day ago

Last reply by cor-el 17 hours ago

Product search on Sainsburys website

Search on Sainsburys website returns wrong products. All other websites work OK. Search using Chrome works OK. Sainsburys said they would fix but have not. Any ideas?… (read more)

Search on Sainsburys website returns wrong products. All other websites work OK. Search using Chrome works OK. Sainsburys said they would fix but have not. Any ideas?

Asked by PeterRaby 1 day ago

Last reply by cor-el 17 hours ago

How to remove incorrect information from Firefox forum?

https://support.mozilla.org/bm/questions/1340102#question-reply ^^^^^^ While searching for a very popular FIREFOX topic my top search result on google rendered this page.… (read more)

https://support.mozilla.org/bm/questions/1340102#question-reply ^^^^^^ While searching for a very popular FIREFOX topic my top search result on google rendered this page. The answer is incorrect.

How can I fix or delete this erroneous post or may it be edited?

I can create a help page if it means anything to replace this technically and procedurally incorrect and misleading post. I saw it right away but for a newbie to firefox it could send them away screaming in frustration. A help webpage to address this question would be helpful and I can create one if needed. Or did I miss it?

Asked by J4 and J5 Sync Bookmarks and Add-ons 1 day ago

Last reply by cor-el 17 hours ago

Password synchronization is turned on, but I can't see the synchronized password on the other machine

Password synchronization is turned on, and I can't see the synced password on the other machine, but I can see the synced bookmarks。As shown in the image, password synchr… (read more)

Password synchronization is turned on, and I can't see the synced password on the other machine, but I can see the synced bookmarks。As shown in the image, password synchronization is turned on。Hope to get help, thank you all.

Asked by dcbxz 1 day ago

Last reply by cor-el 17 hours ago