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Why do the details below appear when this is a private PC and account?

Howdy! Here are the details noted in my question. Your browser is being managed by your organization. Policy Name Policy Value Certificates Imp… (read more)

Howdy! Here are the details noted in my question.

Your browser is being managed by your organization. Policy Name Policy Value Certificates ImportEnterpriseRoots true

Asked by desmond1 2 hours ago

Answered by TyDraniu 2 hours ago

Firefox always tries to open previous tabs

I have Firefox Settings UNCHECKED to open previous windows and tabs, yet it very often tells me it's having trouble opening previous windows and tabs. I want it to quit … (read more)

I have Firefox Settings UNCHECKED to open previous windows and tabs, yet it very often tells me it's having trouble opening previous windows and tabs.

I want it to quit trying to open previous windows and tabs on this computer. How can I do this?

Asked by Michelle Rowell 22 hours ago

  • Solved

Customization Panel, Under The Wallpapers Section

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find… (read more)

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find the setting that allows me to change the picture. I read the thread "Customize your wallpapers". The instructions are as follows; You can personalize your Firefox New Tab page by adding one of the available wallpapers. Follow these steps:

  1. In the right corner of the New Tab page, click the gear IG settings icon.
  2. In the customization panel, under the Wallpapers section, you will see different categories like Solid colors, Abstract and Photographs.
       Click the category you prefer. For example, selecting Abstract will show a variety of abstract designs. 


The problem I have is the customization panel is no where to be seen, I have click on EVERYTHING possible, it is not in my settings, why? How do find this?

Asked by T Fontana 5 months ago

Answered by T Fontana 5 months ago

Confirming AI is not active

How do I confirm that the AI that was recently put into the browser is not working? I want nothing to do with this technology, if it is not able to be disabled then I wil… (read more)

How do I confirm that the AI that was recently put into the browser is not working? I want nothing to do with this technology, if it is not able to be disabled then I will switch browsers.

Asked by vincente.m.m.santiago 4 days ago

Last reply by Denys 3 days ago

Wallpaper Option Disappears w/No Changes Made by Me

Mon. 11/10/25 -- Good evening. Periodically, the Wallpaper option that's available when you have a new tab opened is NOT THERE. I've used your backgrounds and sometimes m… (read more)

Mon. 11/10/25 -- Good evening. Periodically, the Wallpaper option that's available when you have a new tab opened is NOT THERE. I've used your backgrounds and sometimes my own. But out of the blue, a new tab will have no background picture and when I use the pencil to open the menu, there are no wallpapers showing.

I don't see a reason for this, particularly since I haven't changed anything and no one else has access. This is a Dell Desktop, XPS 8960, fully loaded, enough of everything and running on Win 11.

So - are there limits to the graphic size used for a background? Would this be caused by a FF update? So many questions, and thanks for answering them.

BTW - I can't select the EM box below, so just send to me at: [edited email from public community support forum]

Asked by Ms_Technician 5 days ago

iOS Firefox mobile keeps changing search engine

Started yesterday, whenever I close out Firefox it switches my search engine from Kagi back to Google. Go into settings, change back to Kagi. It's reset to Google as soon… (read more)

Started yesterday, whenever I close out Firefox it switches my search engine from Kagi back to Google. Go into settings, change back to Kagi. It's reset to Google as soon as I close Firefox again.

Asked by Matthew Tarpy 1 week ago

Last reply by Agent virtuel 1 week ago

unreadable font size

No help given - and no question asked. Quitting Firefox as there is no simple way to change fonts to a size that is readable. Going back to a browser where I can actua… (read more)

No help given - and no question asked. Quitting Firefox as there is no simple way to change fonts to a size that is readable. Going back to a browser where I can actually read the address bar, toolbar and all the other places where one has to have developer skills in order to make simple font changes. Tired of fighting crap.

Asked by V 2 weeks ago

Last reply by Siam Sarkar 1 week ago

Default a website

I had to wipe clean my iMac today due to some access issue. Everything was gone !!! I had to re-install Firefox as the default browser. Now I want MarketWatch to … (read more)

I had to wipe clean my iMac today due to some access issue. Everything was gone !!! I had to re-install Firefox as the default browser. Now I want MarketWatch to open on Firefox every time I open the Firefox browser. Please send step-by-step instruction to this 82 yrs old lady user.

Also, I had Mozilla VPN. Please show me how to re-install/download/put back this service so that I can park it on the tool bar and choose to use it at will.

Please keep your instruction very human friendly. I don't comprehend well the "digital lingo".

Thank you for your understanding.

Annie Fletcher Ph: [edited phone# from public community support forum] (for account look up on your end)

Asked by Annie Fletcher 2 weeks ago

Last reply by Annie Fletcher 2 weeks ago

Custom Search engine switches back to google

In my settings if have set quant as my search engine. But since today whenever I open my Firefox browser on iOS the search engine is switched back to google When I cli… (read more)

In my settings if have set quant as my search engine.

But since today whenever I open my Firefox browser on iOS the search engine is switched back to google

When I click the „use alternative search engine: quant“ icon it works using quant as expected.

I am using Firefox 144.1 (62735)

Asked by Mail2488 2 weeks ago

Last reply by TyDraniu 2 weeks ago

Side Bar (removeal)

after a flooop update there is an annoying side bar. I want to remove it but there is no information on how to do it! can someone please help me figure this out. When I w… (read more)

after a flooop update there is an annoying side bar. I want to remove it but there is no information on how to do it! can someone please help me figure this out. When I went to Flooop , it just rambled on about firefox, I am using Floop!!!! Help me if you can, thank you.

Asked by LaNorski 2 weeks ago

Why there is no option to use/configure a local running ai chatbot

Why there is no option to use/configure a local running ai chatbot in the "Choose an AI chatbot to use in the Firefox" sidebar? Or does it exists and I didnt see it? … (read more)

Why there is no option to use/configure a local running ai chatbot in the "Choose an AI chatbot to use in the Firefox" sidebar? Or does it exists and I didnt see it?

Asked by Bob Ros 3 weeks ago