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Bookmarks have disappeared

My bookmarks have disappeared. The error messsage I get is that some other program is using the file. When I asked the system to restore the bookmarks, I got an error m… (read more)

My bookmarks have disappeared. The error messsage I get is that some other program is using the file. When I asked the system to restore the bookmarks, I got an error message that the backup file could not be processed. As an experiment, I have tried to add new bookmarks and I can't seem to get Firefox to do that.

Any advice?

Asked by dougherty1 1 day ago

Answered by jscher2000 3 hours ago

  • Solved

cannot process json file

Hi. i ma having trouble restoring my bookmarks. firefox crashed and has deleted all my bookmarks. when i try to restore from a json file i get the error message cannot pr… (read more)

Hi. i ma having trouble restoring my bookmarks. firefox crashed and has deleted all my bookmarks. when i try to restore from a json file i get the error message cannot process the file. i have tried the json file restorer but it doesnt help.

Asked by vickyjean1007 13 hours ago

Answered by FredMcD 9 hours ago

  • Solved

Bookmarks gone after update - tried everything!

Hello helpers! I have lost my bookmarks and several add-ons after latest install (77.0.1). I can't find old profiles to use and restoring to an older bookmarks backup doe… (read more)

Hello helpers! I have lost my bookmarks and several add-ons after latest install (77.0.1). I can't find old profiles to use and restoring to an older bookmarks backup doesn't work either; I get an error message "unable to process the backup file - but it does at least see the last relevant version from 10.6.2020.

To compound the problem, whist working my way through several solutions offered on these forums, I hit the Refresh Firefox button, which created an Old Firefox Data folder on my desktop - but seems to only contains the new stuff after today's upgrade) AND I also reset my Firefox password and got the message that Personal Data will be lost so that has added to the problem. Basically a massive mess!

Can I revert to the older Version of Firefox or using an old computer backup or is there another way to fix this?? It's nearly 3000 bookmarks going way back to 2014 - I'd be gutted to lose it all.

I appreciate any help - thanks in advance! Nicole

Asked by nicole.heinzel 2 weeks ago

Answered by FredMcD 2 weeks ago

  • Solved

Latest FF Update Failed to Import Bookmarks and PW

Hello, The latest and greatest FF update did not import my FF bookmarks and saved PW. I followed all instructions on FF troubleshooting and forums and nothing seems to re… (read more)

Hello,

The latest and greatest FF update did not import my FF bookmarks and saved PW. I followed all instructions on FF troubleshooting and forums and nothing seems to restore my data. I have a old FF data, but it's stating nothing has been backed up since 2018, however I've used FF daily. Any suggestions? Thank you in advance!

Asked by sr.selvin 4 days ago

Answered by Wesley Branton 3 days ago

  • Solved

Cannot find bookmark manager

Show me how to find the bookmark manager I've seen this question from two years ago, but the answer is not valid (any more). I had several machines with different purpose… (read more)

Show me how to find the bookmark manager

I've seen this question from two years ago, but the answer is not valid (any more).

I had several machines with different purposes and when I got a Firefox account, I signed them all in. Now the bookmarks are chaotic, and I want to combine them in a more rational way. I need a real manager that allows me to do this. I'm sure there is one, but I cannot find it.

Currently FF 77.0.1, according to help.

Asked by Kevin 5 days ago

Answered by cor-el 5 days ago

  • Solved

Lost Tab in Mozilla Toolbar Menu

Dear Mozilla community, I was re-ordering the main tabs for daily use. The little blue line that indicates a move-change was about to show up when my finger slipped from … (read more)

Dear Mozilla community, I was re-ordering the main tabs for daily use. The little blue line that indicates a move-change was about to show up when my finger slipped from the Apple Magic trackpad. The TAB that I use for dissertation work (PHD) disappeared. Thinking that it simply was transferred to the my Bookmarks, I checked there. No joy. I also checked to the bookmark menu TAB for my university teaching work. Not there either? Hmm. I searched for the Bookmark (PHD) and I am not able to locate it.

Any suggestions?

I would be most grateful.

Sincerely, AM

Asked by alistairmeister 1 week ago

Answered by alistairmeister 1 week ago

  • Solved

Windows update deleted all my Firefox bookmarks?!?!

The most recent Windows update had a window that popped up unprompted about the new Microsoft Edge. I tried to get out of it, because I am not interested in using Microso… (read more)

The most recent Windows update had a window that popped up unprompted about the new Microsoft Edge. I tried to get out of it, because I am not interested in using Microsoft Edge. There was no "cancel" or red "X" button. "Close window" on the taskbar did nothing. So it seemed like I had to proceed in order to get this thing off my screen.

It asked whether I wanted to transfer all my info from Firefox over to Microsoft Edge, I said no, and now my Firefox bookmarks have vanished.

I was unable to do the "Restore" process from this link https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them#w_restoring-from-backups

I cannot find a directory called "windows.old" to do the "Restoring bookmarks after upgrading or downgrading Windows 10" process

I haven't synced my bookmarks anywhere else so that isn't a restore option.

Asked by eks 1 week ago

Answered by eks 1 week ago

  • Solved

Lost Bookmarks

Hello I had a Problem where i couldnt login to my Google Account, i tried pretty much everything until i reinstalled Firefox. The reinstall finally worked... But i forgot… (read more)

Hello I had a Problem where i couldnt login to my Google Account, i tried pretty much everything until i reinstalled Firefox. The reinstall finally worked... But i forgot to save my Bookmarks and now they're gone... are they still somewhere saved so i can get them back?

Greetings and thanks in advance Martin

Asked by Ascraeus Mons 1 week ago

Answered by Wesley Branton 1 week ago

  • Solved

Firefox refresh deleted all my bookmarks

I got a pop up saying that Firefox was running slow. I clicked on it to find out more info. Firefox recommended to refresh, I used the refresh button. It deleted all my b… (read more)

I got a pop up saying that Firefox was running slow. I clicked on it to find out more info. Firefox recommended to refresh, I used the refresh button. It deleted all my bookmarks. WHY????

Asked by hgardner28 1 week ago

Answered by firefox195 1 week ago

  • Solved

cant rename new folder, just keep getting 'new folder'

I book mark a page....bookmarks open in default to either 'NEW FOLDER' or MOBILE ...I then change path to 'OTHER BOOKMARKS ' where all my bookmarks are. bookmarks then ch… (read more)

I book mark a page....bookmarks open in default to either 'NEW FOLDER' or MOBILE ...I then change path to 'OTHER BOOKMARKS ' where all my bookmarks are. bookmarks then change by itself and goes to 'new folder' I then try and change the name but all i get is a NEW FOLDER Look at the snap shot guys Help please...my bookmarks are in a mess

Asked by jeffersbourne 5 months ago

Answered by cor-el 5 months ago

  • Solved

Some Bookmarks not showing up using Bookmarks menu

I imported bookmarks from Safari on my Macbook Pro. When I click on the 'Bookmarks Menu' and 'Other Bookmarks' about half of the folders do not show any bookmarks. Howe… (read more)

I imported bookmarks from Safari on my Macbook Pro. When I click on the 'Bookmarks Menu' and 'Other Bookmarks' about half of the folders do not show any bookmarks. However, when I open the Bookmarks through the sidebar, everything shows up....all folders and contents. So all my bookmarks were imported but half of the folders' contents do not show up if I go through the Bookmarks and Other Bookmarks menu. Going through the menu is easier so I hope someone has a solution. Thanks.

Asked by rtperry 1 week ago

Answered by rtperry 1 week ago

  • Solved

Can't find bookmarks after laptop reset

Had to reset Lenovo y545 laptop with Windows 10. I downloaded Firefox and signed in, but I don't know how to get my bookmarks back. All was working fine until Windows c… (read more)

Had to reset Lenovo y545 laptop with Windows 10. I downloaded Firefox and signed in, but I don't know how to get my bookmarks back. All was working fine until Windows crashed. Help!

Asked by v8torq 2 weeks ago

Answered by jscher2000 2 weeks ago

  • Solved

Search bookmark - found - but where it is ? In which bookmark folder ?

Bookmark manager is quite good - the manual organization is simple, but I'm confused in same case over and over... I'm pretty sure, I have some bookmarks already saved to… (read more)

Bookmark manager is quite good - the manual organization is simple, but I'm confused in same case over and over...

I'm pretty sure, I have some bookmarks already saved to somewhere. But I have a lot of bookmarks. And yes, I can search for some bookmark - the manager find them - I can click and all is running, but - where is the bookmark hidden ? In which folder ? Next time I want to go to bookmarks menu and select that bookmark directly... Not calling BM again and again...

This simple information is missing in searched bookmark, when clicked on them once.

It shows: - name - address - tags - keywords

BUT NOT WHERE IT IS... (?) The folder where it stays...

Do You think it is not important ? For Me sure...

Or I have overlooked something ? Maybe ?

Thank You.

Asked by Robert UHRIK 2 weeks ago

Answered by jscher2000 2 weeks ago

  • Solved

Where did my bookmarked keyword searches go?

I have keyword search bookmarks defined (as described here). I can use them in the address bar, but in the bookmark manager, I can no longer find them. I want to edit a k… (read more)

I have keyword search bookmarks defined (as described here). I can use them in the address bar, but in the bookmark manager, I can no longer find them. I want to edit a keyword search as the service provider changed their domain structure, but I can't find it any more. Did something change? (Firefox 77.0.1 on Windows 10.)

To clarify, I am not trying to search for my keyword search bookmarks. These "smart bookmarks" just up and disappeared (completely) from the Bookmark Manager view, as in even drilling down didn't reveal them.

Asked by goprivacy+mozilla 2 weeks ago

Answered by goprivacy+mozilla 1 week ago

  • Solved

Bookmarks don't get saved

Firefox stopped saving bookmarks that I add, I threw out the sqlite file and turned all extensions off but it's still happening, anyone have any other solutions? tia … (read more)

Firefox stopped saving bookmarks that I add, I threw out the sqlite file and turned all extensions off but it's still happening, anyone have any other solutions? tia

Asked by HelpwithFirefox938373 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Attaching context container to a bookmark

Hello! I didn't find any feature request forums, so I am writing here. I would like to be able to attach a container to a saved bookmark, so if I want to open it, it woul… (read more)

Hello! I didn't find any feature request forums, so I am writing here.

I would like to be able to attach a container to a saved bookmark, so if I want to open it, it would open in that container by default. That would help greatly keeping my user data separated.

Asked by Cabia Rangris 2 weeks ago

Answered by McCoy 2 weeks ago

  • Solved

Firefox corrupt dropdown URL Menu error

G'day Folks, I have this problem with the drop down of the URL menu which shows 8 Asian URLs which I cannot delete or I don't know how to get rid of them. I would like so… (read more)

G'day Folks,

I have this problem with the drop down of the URL menu which shows 8 Asian URLs which I cannot delete or I don't know how to get rid of them.

I would like some help in rectifying this ASAP please

I have attached an image showing the corrupt drop down

Regards Roger H.

Asked by pcbugfixer 2 weeks ago

Answered by jscher2000 2 weeks ago

  • Solved

How do I duplicate a bookmark?

I like to record recipe bookmarks in several different folders. For example, a cookie recipe would have a bookmark in Cookies but also in Snacks. Setting a bookmark in … (read more)

I like to record recipe bookmarks in several different folders. For example, a cookie recipe would have a bookmark in Cookies but also in Snacks. Setting a bookmark in the first folder is no problem. However when I try to set a bookmark for the same page in a second folder by clicking on the "star" symbol, the message is "Edit this bookmark"; Firefox simply moves the bookmark from the first folder to the second folder, so the bookmark that was in the first folder disappears. How do I record a duplicate bookmark for the same page in a different folder? I know it is possible to access the Library with CTRL+Shift+B, and then to copy the bookmark in the first folder and paste the bookmark in a different folder - but that seems like a crazily labour intensive process.

Asked by pottervet 2 weeks ago

Answered by cor-el 2 weeks ago