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cant create an account age restriction

when creating an account, i simply typed in my age (21), but something went wrong and i ended up w a message that my age is too small and that its impossible to create an… (read more)

when creating an account, i simply typed in my age (21), but something went wrong and i ended up w a message that my age is too small and that its impossible to create an account. hilariously enough, i managed to repeat the process and successfully log in w chrome, but i cant figure out how to solve this issue within firefox itself. basically closing and reopening it wont work cuz i still get same age too small page

Asked by rinrina 1 day ago

Last reply by willjoe24421 1 day ago

How to activate Web Developer Tool "Take screenshot of the entore page" from Python (perhaps with Selenium)

I need to capture & store "full page screenshots" using a Python program. This function is provided via the Web Developer Tool "Take a screenshot of the entire Page"… (read more)

I need to capture & store "full page screenshots" using a Python program. This function is provided via the Web Developer Tool "Take a screenshot of the entire Page". Can I activate this tool from Python, perhaps with Selenium? Any other alternative would be OK too. Thanks.

Asked by kent.bld 2 days ago

Last reply by cor-el 2 days ago

bookmarks and passwords from a suddenly crashed computer

Hi, I gues I did not have a firefox profile as I had a user profile in the company. my laptoü crashed suddenly and all bookmarks and passwords are lost. True? I cannot re… (read more)

Hi, I gues I did not have a firefox profile as I had a user profile in the company. my laptoü crashed suddenly and all bookmarks and passwords are lost. True? I cannot restore them via the company user account without having a firefox profile - right? Or is there any other backup next to the profile which can be accessed from another computer? Thanks soooo much! Wibke

Asked by wibke.busch 2 days ago

Last reply by Dropa 2 days ago

problem login to some website

1. I am getting the following error while login into one of the website using Firefox: We're sorry, an error occurred while accessing this site. Please try again lat… (read more)

1. I am getting the following error while login into one of the website using Firefox:

     We're sorry, an error occurred while accessing this site. Please try again later.
 I can login using Edge browser. It is happening in last couple of days.

2. I am getting the 'Something went wrong, please try again' error while trying to order something with PayPal payment.

       The screen blinks for a moment and than I get the error message. 
   Last time it happened when ordering something from Staples.com
   It was ok when used Edge browser.

Asked by HL 2 days ago

Last reply by Dropa 2 days ago

account data lost

hi, i formatted my laptop, downloaded firefox, signed in and my old data didnt show up, i clicked sync but nothing changed. all my old passwords are lost and thee is no … (read more)

hi, i formatted my laptop, downloaded firefox, signed in and my old data didnt show up, i clicked sync but nothing changed. all my old passwords are lost and thee is no history before today.

Asked by creh21 2 days ago

Last reply by Paul 2 days ago

Save credit card information

Hi! Is there a reason why the autofill for credit cards is still not available in Europe/Austria? Does somebody know when we finally will be able to enjoy this simple yet… (read more)

Hi!

Is there a reason why the autofill for credit cards is still not available in Europe/Austria? Does somebody know when we finally will be able to enjoy this simple yet important feature?

I tried activating them in about:config but it doesn't work :-/

Asked by vyrnius 2 days ago

Last reply by Paul 2 days ago

Firefox Screenshot feature not working for specific websites

Greetings... I am using Windows 10 / Firefox v109.0. I use the Screenshot feature virtually every day and find its availability extremely valuable. Unfortunately, I have … (read more)

Greetings...

I am using Windows 10 / Firefox v109.0.

I use the Screenshot feature virtually every day and find its availability extremely valuable. Unfortunately, I have noticed that the Screenshot feature appears not to work when I am on the HomeDepot website. While the "scissors" icon appears at the customary upper right location, when I select it, nothing happens. Multiple clicks on the scissors icon - nothing happens. Regardless of the webpage that I am viewing on the HomeDepot website, I am unable to create a screen capture of the webpage contents.

The above has been the case for some time now, so it's not specifically associated with my current version of Firefox. I have experienced this same problem when visiting the Lowes.com website. However, I have used other e-commerce websites (Staples, Best Buy, Wegmans, etc.) and have been able to use the Screenshot feature without difficulty.

Any idea why the Screenshot feature does not work on select websites, such as I have described above? Please advise. Thank you!

Asked by Ted Benjeski 2 days ago

Last reply by cor-el 2 days ago

Accidentally closed session

I had two Firefox windows open in the past hour, and accidentally closed the one I was using, and then closed the other as well to try to tidy the situation without reali… (read more)

I had two Firefox windows open in the past hour, and accidentally closed the one I was using, and then closed the other as well to try to tidy the situation without realizing I could only access the most recent closure. Unfortunately, Firefox will only open the most recent session to be closed, so I can't access the 30+ folders that i need to restore from the first window. I am a non-technical person currently in hospital. Can anyone help?

Asked by kimharrison 2 days ago

Last reply by cor-el 2 days ago

session store recovery.jsonlz4 does not update frequently

I wondered several times why firefox recovers old tabs when it chrashed. now i see that in my profile folder/sessionstore-backups the file recovery.jsonlz4 is some days o… (read more)

I wondered several times why firefox recovers old tabs when it chrashed. now i see that in my profile folder/sessionstore-backups the file recovery.jsonlz4 is some days old (while i was using firefox in the meantime very often) and does not update frequently as requested by about:config browser.sessionstore.interval = 15000 (15s). - this folder or the files are not locked. i can delete/rename them, they are not re-created - there is no file sessionstore.* in the main folder of firefox profile while running firefox - i am using 102.4.0esr (32-Bit) on a company PC (could there be any restrictions?) - the file previous.jsonlz4 seems to be created correctly when firefox is closed normal (which is not my usecase, i want to restore up to date tabs after crashes) - i am not using a private window

do you have any idea?

Asked by mais285 6 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

IndexedDB is not support in Firefox private window

Dear Team, I am facing problem while browsing my site in private windows i am getting this below error please look into this and update as soon as possible. … (read more)

Dear Team,

I am facing problem while browsing my site in private windows i am getting this below error please look into this and update as soon as possible.

Asked by bavaliyarahul57 2 days ago

Last reply by TyDraniu 2 days ago

Problemas para acessar meu sync após perder celular com o Google Authenticator.

Olá pessoal, tive que criar essa conta, pois não consigo ter acesso a minha conta de fato. Meu celular deu problema e o Google Authenticator estava nele, tentei acessar m… (read more)

Olá pessoal, tive que criar essa conta, pois não consigo ter acesso a minha conta de fato. Meu celular deu problema e o Google Authenticator estava nele, tentei acessar meu login do sync, mas solicita os números gerados pelo app pra Android. Tem alguma forma de reaver meu código de autenticação de alguma forma? no caso recadastrar meu Firefox Sync no meu Google Authenticator (novamente) ? Desde já grato.

Asked by machado_86 3 days ago

Last reply by cor-el 3 days ago

robo Form Extension needs to be added to my firefox brower so Roboforms will work

I opened an account with roboforms yesterday to store my passwords. They say the extension I first installed is not working, tried to uninstall & reinstall but no lon… (read more)

I opened an account with roboforms yesterday to store my passwords. They say the extension I first installed is not working, tried to uninstall & reinstall but no longer have the link to do that.

thank you, I am new to all of this & find it a nightmare to deal with.

nancy

Asked by nancy3116 3 months ago

Last reply by Jim McCain 3 days ago

yahoo mail

My question is the yahoo mail systems does not let me do anything but read the email, no delete, no move, no open attachments, can not see past a couple of days. Nothing … (read more)

My question is the yahoo mail systems does not let me do anything but read the email, no delete, no move, no open attachments, can not see past a couple of days. Nothing works. So confused. If I open edge and yahoo mail works great. Help please.

Asked by lillithtormentir 3 days ago

Last reply by Dropa 3 days ago

Crashing when loading files onto gmail

My Firefox crashes when I attempt to attache a file to gmail. The entire thing freezes. I assume the crash reports were sent because the instructions to submit did not ne… (read more)

My Firefox crashes when I attempt to attache a file to gmail. The entire thing freezes. I assume the crash reports were sent because the instructions to submit did not necessarily resemble what I saw.

Asked by Larry 3 days ago

Last reply by Dropa 3 days ago

New device does not require primary password

I signed into firefox on a new device and all of my passwords are accessible without entering my primary password and the setting to require primary is unchecked on this … (read more)

I signed into firefox on a new device and all of my passwords are accessible without entering my primary password and the setting to require primary is unchecked on this device. How do I prevent this from happening?

Asked by alex.zettler 3 days ago

Last reply by cor-el 3 days ago