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unwanted tabs

My selected topic "settings" actually does not really describe my tabs problem. Even though I followed instructions for entering "about:unloads" the expected webpage did … (read more)

My selected topic "settings" actually does not really describe my tabs problem. Even though I followed instructions for entering "about:unloads" the expected webpage did not appear. All I got was the same instructions and not a page that included the table and its unload button that was said to be above it. When I select the New Page tab and right click and then select three tabs, the right-click menu only shows the option to "close three tabs." There is not an option to unload three tabs. Yikes! And when I select one tab and click on the one option to unload one tab, the selected tab does not unload. The tab does not unload. The tab does not unload. It is still there. (???) This is very frustrating! I can only close tabs. So far I can only temporarily close them. Could the problem be that I am still using Windows 10? Please advise. Thanks for reading about my problem of not being able to unload my unwanted tabs.

Asked by afriedccs 2 days ago

Last reply by Denys 2 days ago

Lost Access to my email account

I've lost access to my [edited] @hotmail.com email address that is associated with this account, and I'd like to change my email address now before I'm locked it forever.… (read more)

I've lost access to my [edited] @hotmail.com email address that is associated with this account, and I'd like to change my email address now before I'm locked it forever. This is the last computer that I have that is still logged in! It seems that to add another email address I need verification from my first email address, which I can not get. Please help! I don't know if your response to this help question will go to my Firefox account or my email, but if it goes to my lava950 email I won't receive it. If you could please also send it to [edited email from public community support forum], I'd really appreciate that. Thank you!

Asked by lava950 1 month ago

Last reply by AlienLanes 2 days ago

Settings say to reopen past tabs, but it never does. Why?

Hello, I have my browser startup settings set to 'open previous windows and tabs' However, every time I start up firefox, it is on the default new window screen rather … (read more)

Hello,

I have my browser startup settings set to 'open previous windows and tabs' However, every time I start up firefox, it is on the default new window screen rather than my previous tabs. This feels frustrating as I have to reopen the tabs every time.

Would it be possible to fix this?

Thank you.

Asked by robyntry 4 days ago

Last reply by jonzn4SUSE 2 days ago

Save and Download a PDF File

Hello, I can't save and download a modified PDF file. To put it simple: I open a PDF file on Firefox; Rotate it clockwise; Open the Tools menu (»); Click Save; The savi… (read more)

Hello,

I can't save and download a modified PDF file.

To put it simple: I open a PDF file on Firefox; Rotate it clockwise; Open the Tools menu (»); Click Save; The saving window opens; I save the file; When I open it, the file is as at start, before rotating.

Windows 11 25H2 26200.7623, Firefox 147.0 Thank you for helping.

Asked by Straydog 2 days ago

Last reply by jonzn4SUSE 2 days ago

ChatGPT blank screen

My ChatGPT page is malfunctioning. Right now, the webpage is not showing any past chats nor is anything functioning. Earlier, I could see the past chats, but when I ope… (read more)

My ChatGPT page is malfunctioning.

Right now, the webpage is not showing any past chats nor is anything functioning. Earlier, I could see the past chats, but when I opened any of them I could not see the ChatGPT responses. I have disabled all extensions, have cleared the cache, and restarted Firefox several times but the problem persists.

The problem is specific to using Firefox, as both the ChatGPT phone app and the Chrome browser ChatGPT page work.

Does anyone have a solution to this problem?

Asked by eic33 2 days ago

Last reply by TyDraniu 2 days ago

Unable to utilize Sync | Backup

I am unable to follow instructions for activating Backup in Firefox. I don't even have a Manage Backup button. What I have in its place is: Backup Restore your data U… (read more)

I am unable to follow instructions for activating Backup in Firefox. I don't even have a Manage Backup button. What I have in its place is:

Backup

Restore your data Use a Firefox backup file from another device to restore your data.

Choose backup file...

Asked by mark.a.craig 4 days ago

Last reply by Denys 2 days ago

Ошибка вывода звука из Firefox

Здравствуйте, у меня звуки из браузера перестали воспроизводиться сначала на 1 мониторе(со 2го воспроизводились), а затем и со 2го. Остальные приложения выводят звук испр… (read more)

Здравствуйте, у меня звуки из браузера перестали воспроизводиться сначала на 1 мониторе(со 2го воспроизводились), а затем и со 2го. Остальные приложения выводят звук исправно. Что делать? Спасибо

Asked by Sunstroke 3 days ago

Last reply by Denys 2 days ago

Creating a backup of FireFox

I am trying to create a backup of FireFox for moving from a Windows 10 machine to a new Windows 11 machine. The instructions for creating a backup don't make any sense. … (read more)

I am trying to create a backup of FireFox for moving from a Windows 10 machine to a new Windows 11 machine. The instructions for creating a backup don't make any sense.

--- Click the main menu, and go to Settings. Select Sync. Scroll down to Backup, and click Manage backup. Choose the location to save the backup file. ---

When I click the Main Menu, go to Settings, Select Sync, there is no Backup listed. If I search for the term "Backup", this is the result: "Sorry! There are no results in Settings for “backup”. Need help? Visit Firefox Support".

Syncing is on, so I am assuming that FireFox is being backup?? Or am I missing something somewhere?

Asked by gtgreek 3 days ago

Last reply by Denys 2 days ago

Have Windows 10. Getting Windows 11. Is this backup best way to move Firefox to new computer?

What is best way to transfer my Firefox acct from Win 10 computer to Win 11 on new computer? Please give detailed, step-by-step instructions. I am not tech savvy and have… (read more)

What is best way to transfer my Firefox acct from Win 10 computer to Win 11 on new computer? Please give detailed, step-by-step instructions. I am not tech savvy and have no tech help. Thank you. Tasha

Asked by purchases25 3 days ago

Last reply by jonzn4SUSE 3 days ago

Remove blue ball from tab

How can I remove the moving blue ball from the tab of a frequently used website? It's distracting and hopefully not symptomatic of a problem It appeared on this new compu… (read more)

How can I remove the moving blue ball from the tab of a frequently used website? It's distracting and hopefully not symptomatic of a problem It appeared on this new computer/monitor, used to be an icon Thanks, --Laurie

Asked by lauriem365 4 days ago

Last reply by Denys 3 days ago

Forced to load an Add-on I do not want

I am trying to open a site, but keep getting this message: "Before you continue to the website... By clicking the "Accept and Continue" button, you will be redirected to… (read more)

I am trying to open a site, but keep getting this message: "Before you continue to the website...

By clicking the "Accept and Continue" button, you will be redirected to the Firefox Add-ons Store to install this extension. By clicking the "Accept and Continue" button and installing this extension in your browser, you accept the Terms and Conditions, Privacy Policy, and agree to select "Recipio" as your new search engine. Firefox Add-ons Accept and Continue" I do not want to add it - why am I being forced to add it?

Asked by Tony Sheffield 3 days ago

Last reply by TyDraniu 3 days ago