Firefox Community Forum

Dear Firefox:

My Firefox New Tab Page will not load properly in normal mode but it will load in troubleshoot mode. The new tab is the normal typical Firefox start page. It has multiple sections with links to many sites. These "links" just flicker. They do not fully load.

When I turn on troubleshoot mode, everything loads fine.

Thanks

Dean

Hi, please assist. My old Gmail account that I used to login is no longer working when I try to reset password. I don't have a 2FA push code (must have deleted this); however, I tried one of the 2FA backup codes which I do have (ten digit) to sync and access my old account and reset the password, but it is not working. None of the codes are working. Please help me reset and gain access to the account. Can you help me reset the password, and disable 2FA so I can get back in?

Best, Amritha

[Using Sonoma 14.6.1]

I have been having an issue with Firefox acting up after taking a screenshot - it's not EVERY time, but I need to use screenshots enough that it's a noticeable issue.

After the screenshot is saved, suddenly clicking on tabs "selects" them with no way to "deselect" them. This prevents me from switching to a new tab and sometimes even stops me from typing in the search bar. I have found no fix for this other than force quitting or restarting my computer completely.

Any help or direction would be appreciated :)

I'm trying to find a solution for having all tabs open across devices. Currently, my desktop has about 50 open tabs that I access regularly. Today, I installed Firefox on my laptop, signed in and initiated syncing. All bookmarks came over, everything looks great, except that none of my open tabs from the desktop browser show on my laptop.

I would like to have identical tabs open across devices. Is there a way to configure this where a new computer being logged in automatically receives all open tabs from the initial device and then tabs automatically sync based on whatever is opened/closed on either device after the initial tabs are identically synced?

I cannot find how to add a New Bookmark to an existing bookmark folder from the screen when I am visiting a Website I wish to Bookmark. Should be simple, but I cannot find out how to do it. There is no simple drop down menu that says ADD BOOKMARK and give you a choice of what folder to save it in. HELP !!!!!!!!

You have downloaded a lot of files in the last 16 minutes. To no avail. All your messages indicate "download failed" (??)Please guide me. Just need to open my Firefox mail.}}thanks

I just updated my browser less than a week ago. Today I got another notification for yet another update. This logs me out of everything.

WHY so many and so frequent are firefox browser updates. I am about to stop using this brower if it continues. It's very disruptive!

Thank you for your attention to this.

Hi! I had a firefox account when I worked for the law firm McCormick Barstow a few years ago. I haven't worked there for a few years. I just set up firefox on my personal computer, but am having problems changing my primary email from my work email ([email address]) to my personal email ([email address]). Can you help? I have no way of receiving any codes going to my old work email address which no longer exists. Thank you, Gina Axsom

Last week I went to my Firefox browser, my main browser for years, only to find the background is a disturbing pink and all my bookmarks are gone. What happened to change my data and page...did I do something to choose a new format?

Just the last couple of days I can no longer browse through the images of an ebay item. the first image loads but the arrows or the thumbnails yield no movement, and I can't use the contact seller button either. No other website is effected, I am using the latest Firefox with Ventura on an imac. It all works if I use Duck duck and go? All very strange. Tim

My bookmarks suddenly disappeared. I tried to use the troubleshooting guide for "My Bookmarks have Disappeared" bold textbut when I click on <Manage Bookmarks> step nothing happens. Also, when I click on the star to make a bookmark, nothing happens.

I'm trying to use Booking.com to pay online for a holiday and Firefox keeps crashing as soon as I press confirm payment. Have tried several times using 2 different cards. What can I do?

bold textI have an Apple comp. I have been using Firefox with the Apple for over 10 years, suddenly Protonmail isn't working in Firefox........it works in Google and the Safari Browser on this Apple....... but the latest version of Firefox isn't working.....also unable to Copy & Paste on Firefox I think it might have something to do with the Bridge for Apple computer/Safari. I don't Know.

Hi,

Looking at my Firefox 147.0.1 settings for macOS 26.2 (Apple M1), I'm trying to adjust two settings:

-- I'd like to remove Languages -> English (GB) (its existence has odd side effects, like triggering United Airlines to offer fares in Pounds Sterling, and I'd prefer to just have English (US))

-- I'd like to disable Play Audio and Video for about:welcome (in regular and private windows)

I can see no way to accomplish this currently -- why?

Thanks.