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Unable to Visit Certain Sites on Macbook

Hello, First time posting here, so I'm hoping that someone can help me out. I'm encountering a very odd issue on my Macbook Pro running MacOS Sonoma 14.4. I am unable… (read more)

Hello,

First time posting here, so I'm hoping that someone can help me out.

I'm encountering a very odd issue on my Macbook Pro running MacOS Sonoma 14.4. I am unable to access two sites – allrecipes.com, and seriouseats.com on my home WiFi network on the Macbook.

These sites work on other browsers (tested on Safari and Chrome), and they also work on my iPhone.

Oddly, when I went to work and tried to access these sites via WiFi using Firefox, I was able to.

I am unsure what the problem is – the ability to access these sites on Safari, Chrome, and my iPhone at home suggests that it's not a network issue. I haven't encountered this issue with any other sites.

I am attaching three screenshots 1) The error message that I'm seeing for allrecipes when I attempt to access the site 2) The security tab which shows that the connection is unencrypted for allrecipes (home network) 3) The security tab showing that the connection is encrypted for alrecipes (work network)

Thanks

Asked by PianoMan7 13 hours ago

Last reply by zeroknight 8 hours ago

Firefox Unable to Update Automatcially

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tri… (read more)

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tried clicking "learn more" on the error message but it's a dead link. Going into the settings for updates I am set to auto update, but when I manually check for updates it says "Failed to check for updates".

The help article on this issue simply tells you to download and manually reinstall Firefox, but I'm having to do this nearly every day. I work in IT myself so I know a "bandaid" workaround when I see one. Is there a solution to this issue?

Asked by exo82 3 weeks ago

Last reply by rickowen1 16 hours ago

Black bar appears on top of search bar

When I open outlook and get the notifacation that appears below the search bar, a black bar immediately appears when I open a new tab or when I close the notifacation, I … (read more)

When I open outlook and get the notifacation that appears below the search bar, a black bar immediately appears when I open a new tab or when I close the notifacation, I have disabled all extensions and hardware acceleration but the problem still persists, what can I do?

Asked by undyuuanguijun 1 week ago

Last reply by zeroknight 1 day ago

support restore all tabs

Once updated Firefox all old tabs didn't open ( and it was not possible to restore them anymore). So I'd like to restore all old tabs of yesterday session. Really importa… (read more)

Once updated Firefox all old tabs didn't open ( and it was not possible to restore them anymore). So I'd like to restore all old tabs of yesterday session. Really important for my work. Looking forward to hearing from you asap. Regards, Orlando.

Asked by mhjzxcmcmr 2 days ago

Last reply by cor-el 1 day ago

I am afraid to update to Firefox 124 since I don't want the new default of ordering tabs by how recently they were opened to kick in before I have a chance to preserve the existing tab order.

I am afraid to update to Firefox 124 for fear of losing the existing order of 100s of open tabs if the default setting of ordering tabs by "Recently Opened" kicks in befo… (read more)

I am afraid to update to Firefox 124 for fear of losing the existing order of 100s of open tabs if the default setting of ordering tabs by "Recently Opened" kicks in before I have a chance to change the setting to "Tab Order". Can anyone help me? I'd like to upgrade to 124 if I can do so safely!

Asked by PLS1 2 days ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Cursor hover does not work properly on Firefox

When I hover elements, such as text, links, or buttons, the cursor does not change (as in, from the pointer to a hand when hovering over a link, etc.). Well, actually, i… (read more)

When I hover elements, such as text, links, or buttons, the cursor does not change (as in, from the pointer to a hand when hovering over a link, etc.). Well, actually, it does change, but only for a small fraction of a second before returning to the normal pointer. This makes elements on web pages that have hover events almost impossible to use (such as drop-downs like the "Get Help" one at the top of support.mozilla.org) unless I left-click and hold while hovering over the element. This, of course, requires me to click on the element, which might have other consequences.

Hovering works fine with other browsers. This is on an M2 Mac. I have tried uninstalling and reinstalling Firefox

Asked by thereallyrealdd 1 week ago

Last reply by zeroknight 3 days ago

YouTube not displaying

For about a week now YouTube doesn't display correctly. No content shows. I can open private browsing and works fine. Also works fine on other browsers just not Firefox. … (read more)

For about a week now YouTube doesn't display correctly. No content shows. I can open private browsing and works fine. Also works fine on other browsers just not Firefox.

I'm on an iMac running Firefox version 124.0.2 and I've tried disabling all add-ons but nothing has changed to the browser so shouldn't cause any issues.

Any help?

Asked by wayneyg24 4 days ago

Last reply by zeroknight 3 days ago

Secure Connection Failed on a LAN IP address

I have a bunch of stuff on my LAN, all with static IPs (so I can find things). New Reolink security camera can't be accessed via a browser and it's static IP. Secure Con… (read more)

I have a bunch of stuff on my LAN, all with static IPs (so I can find things). New Reolink security camera can't be accessed via a browser and it's static IP.

Secure Connection Failed

An error occurred during a connection to 10.1.1.27. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Am I truly unable to have access to my own LAN? There has to be a way around this, doesn't there?

Asked by simon186 3 days ago

Last reply by zeroknight 3 days ago

youtube background screen all white

Hi friends. We have had some recent power outages when everything was back up running my youtube screen only shows the video but everything else is white. I will try to … (read more)

Hi friends. We have had some recent power outages when everything was back up running my youtube screen only shows the video but everything else is white. I will try to attach a screenshot.

I am running an iMac with system Sonoma 14.4.1 installed.

I have used Firefox for over 10 years with no problems.

York Maine [removed phone# from public]

Asked by larryadow 4 days ago

Last reply by zeroknight 3 days ago

How to reach a site used in the past, but now, can't reach?

How to reach a site used in the past (whether typed URL or used saved Bookmark!) ---but now Firefox won't let me access now, please?! I have some sites for decorating my… (read more)

How to reach a site used in the past (whether typed URL or used saved Bookmark!) ---but now Firefox won't let me access now, please?! I have some sites for decorating my online gaming site. Your settings warn me that the site isn't ---https://. --- which I realize, and FIREFOX stops me from going to the site. How do I temporarily use a site, then restore the security? I appreciate how FIREFOX keeps us safe! TY!

Asked by micmon224 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

Bookmark bar randomly clears

Sometimes the bookmark bar will just be completely empty (see screenshot). Clicking on the bar does nothing, they're not invisible they're actually gone. The bookmarks ar… (read more)

Sometimes the bookmark bar will just be completely empty (see screenshot). Clicking on the bar does nothing, they're not invisible they're actually gone. The bookmarks are still saved on my account, so right-clicking and removing and re-adding the bookmark bar restores them as they were. But I'm having to do this like 2-3 times a day and it's getting really annoying.

I've tried restarted the application and that didn't help. Firefox version: 124.0.2 (64-bit)

Asked by Rasmus 5 days ago

Last reply by zeroknight 5 days ago

need help

I'm desperate for some help here. I'm a long time customer of Mozilla, and have used Firefox for many many year. Recently, my hard drive was erased, I lost all my data, a… (read more)

I'm desperate for some help here. I'm a long time customer of Mozilla, and have used Firefox for many many year. Recently, my hard drive was erased, I lost all my data, and I've got a new computer that I'm setting up I'm trying to sign into my Firefox but I don't have the password. I go through Password reset options, and it send a code to my email ([edited] @mindspring.com) and the spam filter is filtering out the email, so I cannot see it. I'm stuck in a loop! I cannot get the passcode and cannot sign into my account. I just need to chat with someone to help me. Please call my call when available.

vince Schmidt

Asked by vrms10 1 week ago

Last reply by cor-el 1 week ago

Browser will not load

When I downloader the Firefox I then try tobrowse a company,etc a page comes up withFirefox logo and a line that has Google and the place for the url/ I cannot get the a… (read more)

When I downloader the Firefox I then try tobrowse a company,etc a page comes up withFirefox logo and a line that has Google and the place for the url/ I cannot get the actual browser to open.

Asked by eagle8s 1 week ago

Last reply by ixian 1 week ago