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GArbled Text

Well, even the pulldown is not working here. None of the solutions for the garbled text works for me (and now that pulldown option isn't always working) and I am about to… (read more)

Well, even the pulldown is not working here. None of the solutions for the garbled text works for me (and now that pulldown option isn't always working) and I am about to permanently change to Safari after years of being a Firefox advocate and user. Without any way to actually ask an actual person about this question/problem and not being a programmer I am exceedingly frustrated and disappointed. I do have to agree with the commenter who said we shouldn't have to go through this just to get a website to display. I've tried several times to upload an image but frankly I feel like just giving up

Asked by arobey 3 days ago

Last reply by Seburo 1 hour ago

Username issue

I have made Firefox my default browser on my laptop. When reviewing my account I noticed that the original username (e-mail address) I created the account with no longer… (read more)

I have made Firefox my default browser on my laptop. When reviewing my account I noticed that the original username (e-mail address) I created the account with no longer exists. Is it possible to replace my new e-mail address for the old one, and use it as the new User Name?

  Thanks in advance for your help.

Asked by geraldwilson 1 day ago

Last reply by Seburo 1 hour ago

Tabs in Forefox keep crashing and not leaving a log.

I am on MacOS X with the latest firefox. I refreshed it and disabled AV and all plugins, it still crashed. There are also no logs of the crashes I can find. What should … (read more)

I am on MacOS X with the latest firefox. I refreshed it and disabled AV and all plugins, it still crashed.

There are also no logs of the crashes I can find.

What should I do to enable them, or diagnose further?

Asked by dan213 5 hours ago

Last reply by FredMcD 2 hours ago

Websites not loading

Since January 14 2022, my Firefox (and other browsers like Safari & Chrome) can't load certain websites, notably meetup.com and guardian.co.uk. I've checked with both… (read more)

Since January 14 2022, my Firefox (and other browsers like Safari & Chrome) can't load certain websites, notably meetup.com and guardian.co.uk.

I've checked with both ISP and Apple support (Macbook Air M1 2020 on Mac OS 12.1). After running tests, both maintain there are no issues with internet connectivity.

I'm aware that Mozilla (as far as Firefox goes) is working on a solution and has offered a workaround. I have tried it and it doesn't work.

Does anyone have any suggestions?

Asked by Dialogix 1 day ago

Last reply by Zian Shi 8 hours ago

BBC website believes I'm outside the UK

The BBC website believes I am in another country, other than the UK. It currently redirects from bbc.co.uk to bbc.com, with some content no longer being available. I hav… (read more)

The BBC website believes I am in another country, other than the UK. It currently redirects from bbc.co.uk to bbc.com, with some content no longer being available.

I have checked my IP, and it is currently a UK-based IP address. I do not have any active VPN profiles.

I have refreshed Firefox, deleted profiles, and redownloded but still the issue presists.

This problem is not reflective on any other browsers on the same machine.

Grateful for your help.

This is the BBC's advice, which I have followed - https://www.bbc.co.uk/contact/questions/behind-the-scenes/website-domain-change

Asked by james_UK47 1 day ago

Last reply by Zian Shi 11 hours ago

iCloud

Apparently Firefox is the culprit in blocking the 2 step verification panel from showing so I could log in to iCloud. I had to use Chrome to finally see the boxes for the… (read more)

Apparently Firefox is the culprit in blocking the 2 step verification panel from showing so I could log in to iCloud. I had to use Chrome to finally see the boxes for the verification number.

Can you tell me what settings to change or is it possibly something on your end?

Thanks, Jeff

Asked by jeffbellvo 14 hours ago

Last reply by jonzn4SUSE 14 hours ago

Does Signing Into Firefox Do Something, Such as Save Your Session?

I sign into Firefox because I always believed it did something, but when I update the browser, I lose all my tabs. When restore previous session doesn't work, isn't that … (read more)

I sign into Firefox because I always believed it did something, but when I update the browser, I lose all my tabs. When restore previous session doesn't work, isn't that the point of signing into the browser so it remembers and you can push the whole Firefox session to another computer? Using this Firefox session on my MacBookPro and want it on my iMac and would like to know how to do that. Would like to know how to lock down the session too. What is going on right now, I don't understand where the session went. I'm logged in. What's the point of logging in? This is getting circular.

Asked by billing11 2 days ago

Last reply by FredMcD 15 hours ago

bookmarks

recent iOS update to Catalina 10.15.7 resulted in deleting Firefox entirely. Just reloaded Firefox browser (which I prefer to Safari) but none of my bookmarks survived. C… (read more)

recent iOS update to Catalina 10.15.7 resulted in deleting Firefox entirely. Just reloaded Firefox browser (which I prefer to Safari) but none of my bookmarks survived. Can I restore them from some record of them within Firefox? or do I just have to recreate them all?

Asked by jmcveigh 2 days ago

Last reply by Bithiah 23 hours ago

Firefox extension

Good day how are you today ? i am using metamask extension. I have a question. When it is not fullscreen on right side metamask pop up like in the picture. but once i c… (read more)

Good day how are you today ? i am using metamask extension. I have a question. When it is not fullscreen on right side metamask pop up like in the picture. but once i changed to fullscreen the metamask extension opens new window. Is it possible for it to always be like a picture regardless fullscreen or not? thank you

Asked by aivargrand11 1 day ago

Last reply by FredMcD 1 day ago

Firefox 96 Not Working - Workaround/Temp Fix

Firefox 96 stopped working for me this morning :( A workaround/temporary fix is to disable (set to false) http3 in about:config. https://news.ycombinator.com/item?id=299… (read more)

Firefox 96 stopped working for me this morning :(

A workaround/temporary fix is to disable (set to false) http3 in about:config.

https://news.ycombinator.com/item?id=29918052

Asked by Bob 5 days ago

Last reply by DartanianTheMagnificent 1 day ago

Lost bookmarks and passwords for Firefox

My hard drive on my imac died and had to be replaced - i want to restore all my firefox bookmarks and passwords on the new hard drive but I don't have the old firefox dat… (read more)

My hard drive on my imac died and had to be replaced - i want to restore all my firefox bookmarks and passwords on the new hard drive but I don't have the old firefox data folder as everything was lost. I have a firefox account. I'm not very techy, but can follow instructions. If anyone can help I'd be really grateful

Asked by bru_65 1 day ago

Last reply by Seburo 1 day ago

The font size on tab bar discriminates old people, very age-unfriendly.

The tab is large enough, but the font size of tab bar is too small. The font size on tab bar discriminates old people, very age-unfriendly. I suggest to make the font the… (read more)

The tab is large enough, but the font size of tab bar is too small. The font size on tab bar discriminates old people, very age-unfriendly. I suggest to make the font there larger and bold.

Asked by WANG 2 days ago

Last reply by cor-el 1 day ago

Firefox 96 crashes made downgrade to 95.02 fail too, even after HTTP3 fix

This is what I’ve already reported (via Twitter to @FirefoxSupport, see https://twitter.com/quiet_listening/status/1481598382942703616). Read several support threads, tri… (read more)

This is what I’ve already reported (via Twitter to @FirefoxSupport, see https://twitter.com/quiet_listening/status/1481598382942703616). Read several support threads, tried the http3 fix (as indicated via e.g. https://support.mozilla.org/en-US/questions/1364124), but without any success.

Asked by André Torkveen 4 days ago

Last reply by FredMcD 1 day ago

MacOS Firefox open windows instead of tabs

Hello, Firefox support team! Could you help me, how can I ultimately, once for all the time, for all the modes restrict to open new windows? The problem is the Firefox br… (read more)

Hello, Firefox support team!

Could you help me, how can I ultimately, once for all the time, for all the modes restrict to open new windows? The problem is the Firefox browser open new windows if the browser was closed and Im open a link from a different application (cant solve that at all). Or it was opened but somehow for some sites it opens a window instead of tabs. To be honest it can be a big and annoying issue on mac, if me app in full screen mode. And in genereal also. It is something I dont expect from app. I tried all the variants I found or learned in about:config which a connected with windows. It not helped me at all.

Asked by babichfx 1 week ago

Last reply by FredMcD 1 day ago