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Unable to sign into google sites

Whenever I try to sign into any Google site whether it is Gmail, Google, Youtube. or even signing into a site with a google account like Pinterest I get sent to the googl… (read more)

Whenever I try to sign into any Google site whether it is Gmail, Google, Youtube. or even signing into a site with a google account like Pinterest I get sent to the google help page taking about clearing cache & cookies. Even from there when i click sign in it just refreshes the page never actually taking me to the sign in page.

Asked by Srkettler 1 month ago

Last reply by Yassinrashwan1998 20 hours ago

Fire Fox not compatible with updated PG&E website

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It sug… (read more)

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

Asked by Coffee Lunch and Crab 1 month ago

Last reply by tjf 6 days ago

White Horizontal line at top after updating to 129 version whilst watching movies

A white horizontal line in the top of the screen, whilst watching movies in tv5mondeplus.com. This issue happens when installed the recent update 129.0. Tested in other … (read more)

A white horizontal line in the top of the screen, whilst watching movies in tv5mondeplus.com. This issue happens when installed the recent update 129.0.

Tested in other browsers and doesn't appear the white horizontal line on top.

Asked by fdisk2k 2 months ago

Last reply by Sky_Light 1 week ago

firefox version 129 continues to not play HD amazon prime videos

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as … (read more)

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as examples, work perfectly well. This problem MAY have started with a fairly recent version of Firefox (like 127 or 128). See the post right here by another user, earlier Firefox version, with the EXACT same problem:

https://support.mozilla.org/en-US/que.../1455729

Asked by YetAnotherUser 2 months ago

Last reply by arugula 1 week ago

completely disable tab preview

I already turned pff the graphic tab preview, but the tab title still pops up when I move my mpuse pointer on a tab. I do not need this and find it terribly annoying. How… (read more)

I already turned pff the graphic tab preview, but the tab title still pops up when I move my mpuse pointer on a tab. I do not need this and find it terribly annoying. How do I completely deactive this?

Asked by Thaliel 2 months ago

Last reply by me 1 week ago

An error occurred during a connection to integration-facebook.payu.in. The OCSP response is not yet valid (contains a date in the future).

Secure Connection Failed An error occurred during a connection to integration-facebook.payu.in. The OCSP response is not yet valid (contains a date in the future). Erro… (read more)

Secure Connection Failed

An error occurred during a connection to integration-facebook.payu.in. The OCSP response is not yet valid (contains a date in the future).

Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by jayam foundations 2 months ago

Last reply by ggirik 2 weeks ago

Firefox not remembering cookie permissions

I'm having problems with a website constantly asking me to accept cookie permissions. It happens on some other sites occasionally, but this particular site is one that I … (read more)

I'm having problems with a website constantly asking me to accept cookie permissions. It happens on some other sites occasionally, but this particular site is one that I use each day.

When I visit the site I get the cookie permissions box. I click accept all cookies. No matter how many links I click I am presented with the box yet again. It doesn't happen with Chrome, Edge or Brave.

Asked by XyZed 1 month ago

Last reply by Bilal Khan 2 weeks ago

Firefox extension won't bring up an important website

I use Lastpass to manage my passwords. I have always accessed the Lastpass facility via the Lastpass Extension. However it's just stopped functioning (in the last week)… (read more)

I use Lastpass to manage my passwords. I have always accessed the Lastpass facility via the Lastpass Extension. However it's just stopped functioning (in the last week). I click on the extension (top right of my browser screen). It invites me to click on 'Vault'. But when I do, It takes me to an empty Lastpass page. (See screenshot, attached.) When I use this same approach using Google Chrome - no problem. So the problem seems to be with the Firefox platform.

Asked by houseoffrancis 1 month ago

Last reply by Edward Sullivan 4 weeks ago

Unsupported video pages.

Playback of videos on the invideo.io site is not supported. Also the Tiktok account page for uploading videos says Firefox is not supported. Both sites recommend Chrome… (read more)

Playback of videos on the invideo.io site is not supported. Also the Tiktok account page for uploading videos says Firefox is not supported. Both sites recommend Chrome or Edge instead. I'm using the latest version on my laptop. Firefox is my default browser so would like these sites to work.

Asked by santiago72000-tefl 1 month ago

Last reply by jonzn4SUSE 1 month ago

400 Bad Request when logging into virginplus.ca

When I login to my Virgin Mobile Canada account (at https://www.virginplus.ca/myAccount/logon-smart.do), it displays the error: Bad Request Your browser sent a request… (read more)

When I login to my Virgin Mobile Canada account (at https://www.virginplus.ca/myAccount/logon-smart.do), it displays the error:

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. The URL for the error message starts with https://www.ges.bell.ca/siteminderagent/SmMakeCookie.ccc?SMSESSION=

After getting the error, when I got back to https://myaccount.virginplus.ca/, I find that I am logged in. Also, I do not get this error with Edge.

Cheers,

--John

Asked by John Lammers 1 month ago

Last reply by cor-el 1 month ago

Download prompt not working

I have a new desktop. I checked the box in Settings to "Always ask you where to save files." However, it's still dumping files in Downloads without asking. Why, and how … (read more)

I have a new desktop. I checked the box in Settings to "Always ask you where to save files." However, it's still dumping files in Downloads without asking.

Why, and how do we correct that?

Asked by ithinktfiam 1 month ago

Last reply by TechHorse 1 month ago

Have to re-login to Gmail with every new window

It looks like firefox recently updated with new privacy features (great!) What's not so great is that now it forces me to log into gmail each time I open a new browser wi… (read more)

It looks like firefox recently updated with new privacy features (great!) What's not so great is that now it forces me to log into gmail each time I open a new browser window (not great). I have several different accounts that regularly use so this isn't ideal.

I've tried adding both gmail.com and google.com as exceptions under the cookie settings (didn't work). I even went and turned off the "enhanced tracking protection" on every step of the gmail login page and my inbox. Still kicks me out once I open a new browser. Any help to remedy this problem would be great.

Asked by Katie Pershon 1 month ago

Last reply by NoahSUMO 1 month ago

How do i keep my work computer browser seperate from my home browser account

How do i keep my work computer browser seperate from my home browser account??? Somehow out of the blue my home firefox account became my work firefox account? All my … (read more)

How do i keep my work computer browser seperate from my home browser account???

Somehow out of the blue my home firefox account became my work firefox account? All my work shortcuts or bookmarks appeared at my home but i dont want them.

Asked by Work Firefox 1 month ago

Last reply by cor-el 1 month ago

Can't enter credit card number when purchasing items

Starting maybe 2 months ago, when making online purchases, I could not enter a credit card number into the box to make a payment. (Name, address, etc is okay.) The curs… (read more)

Starting maybe 2 months ago, when making online purchases, I could not enter a credit card number into the box to make a payment. (Name, address, etc is okay.) The cursor would not "register," & the box would be greyed out. I'm running Windows 11 Pro, Firefox 129.0.2. It's not my antivirus, because I can go to Microsoft's browser (ugh), & make my purchases. Ideas? Thanks!

Asked by Hilary Anderson 1 month ago

Last reply by jonzn4SUSE 1 month ago

Cannot login to NYTimes.com

Can't log into NYTImes.com with Firefox. I use Bitwarden for passwords. I also have UBlock Origin, but that should not affect logins. I clear cache and cookies upon brows… (read more)

Can't log into NYTImes.com with Firefox. I use Bitwarden for passwords. I also have UBlock Origin, but that should not affect logins. I clear cache and cookies upon browser close. I ended up resetting Firefox entirely, which was a royal pain, it worked for a few days and now is not working again. I have no problems logging in with Chrome but Firefox is my preferred browser.

Also having problems with the captchas on Etsy. I get endless captchas, like for five minutes. I set up 2FA in hopes it would stop with the captchas but that only worked once and now it's endless captchas again. Yet no problems on Chrome.

The NYTimes problem is recent and started early to mid-August 2024. The Etsy problem started maybe late June? Same password manager, same extensions. I hate to go to Chrome every time I need to log in. So far these are the only two websites that consistently give me problems. Does anybody have a fix?

Asked by peasonearth 1 month ago

Last reply by cor-el 1 month ago

Sponsored shortcut for @Google despite sponsored shortcuts being disabled

I have disabled sponsored shortcuts in Firefox settings, and did this when I first set up my browser. Today when launching my browser the first link in my shortcuts was … (read more)

I have disabled sponsored shortcuts in Firefox settings, and did this when I first set up my browser.

Today when launching my browser the first link in my shortcuts was to @Google which I specifically do not use. I do not use google search. I do not want google search. I do not want cookies or content from google.

Why was this sponsored shortcut pushed to my browser after I disabled sponsored shortcuts?

Asked by 109238763191 1 month ago

Last reply by cor-el 1 month ago

previous tabs not opening on initial boot up

previous tabs not opening on initial boot up - I have it check for that to happen, but only a single tab opens when I boot up computer. I can find the last session in "R… (read more)

previous tabs not opening on initial boot up - I have it check for that to happen, but only a single tab opens when I boot up computer. I can find the last session in "Recently Closed Windows"

Asked by rgb48 1 month ago

Last reply by jonzn4SUSE 1 month ago

Firefox doesn't connect to custom DNS provider when DNS-over-HTTPS is set to "Max Protection"

Hello guys, as in title - I use custom NextDNS set of rules on DNS-over-HTTPS. As of today, Firefox can't connect to the provider. AFAIK Troubleshoot Mode is also affecte… (read more)

Hello guys, as in title - I use custom NextDNS set of rules on DNS-over-HTTPS. As of today, Firefox can't connect to the provider. AFAIK Troubleshoot Mode is also affected. The other devices using NextDNS on my network work just fine and when I set the DNS to work system-wide as a kind of workaround, I don't get an issue. Same when I use other DNS-over-HTTPS options in the Firefox Preferences. Yesterday the problem didn't occur and I haven't performed any updates since yesterday - both Firefox and NetworkManager seem to be up to date.

Additional info: OS: EndeavourOS (Arch Linux) Firefox version: 129.0.2

If any other info is needed, I'll be happy to provide it to you.

Asked by erne.d 1 month ago

Last reply by jonzn4SUSE 1 month ago

Enable Local Storage Error

I opened BigFishGames today and have suddenly gotten an error message "For the best experience, please enable local storage in your browser settings. Some features are no… (read more)

I opened BigFishGames today and have suddenly gotten an error message "For the best experience, please enable local storage in your browser settings. Some features are not available when local storage is disabled." I went to the settings and allowed exceptions to all the things (pop-ups, cookies, tracking, etc.). None of that worked.

As I couldn't figure out how to do this I went through your FAQs. Found someone who had the same issue on his MAC and followed the instructions given there by an administrator. That being to go to https://firefox-storage-test.glitch.me/ and run that test. It shows there's nothing wrong. BigFish still shows it's error message.

This is one of my favorite sites and I use it daily. Yesterday I was able to access it just fine, today I can't even get their login script to show up. I haven't had any Firefox updates in several weeks, either. Please help me resolve this issue as soon as possible.

Thank you! -Lisa W

Results from the glitch.me test:

Overview: Storage is working. This is your first visit or all storage was automatically cleared. Specific Subsystem Statuses:

LocalStorage

   Good: Totally Working. (fullyOperational)

QuotaManager

   Good: Totally Working. (fullyOperational)

IndexedDB

   Good: Totally Working. (fullyOperational)

Cache API

   Good: Totally Working. (fullyOperational)

Debug Info:

{

 "v": 1,
 "curVersion": 129,
 "prevVersion": 0,
 "ls": {},
 "qm": {
   "lastWorkedIn": 129
 },
 "idb": {
   "persistentCreatedIn": 129,
   "persistentLastOpenedIn": 129,
   "clearDetectedIn": 0
 },
 "cache": {
   "firstCacheCreatedIn": 129,
   "unpaddedOpaqueCreatedIn": 0,
   "paddedOpaqueCreatedIn": 129
 }

}

Asked by Lisakit 1 month ago

Last reply by cor-el 1 month ago