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Hotmail won't load on Firefox

Hi there, About 4 days ago, hotmail suddenly stopped loading on Firefox (though I can still access it on Safari). I've tried clearing my cache and add-ons, etc. I've go… (read more)

Hi there,

About 4 days ago, hotmail suddenly stopped loading on Firefox (though I can still access it on Safari). I've tried clearing my cache and add-ons, etc. I've googled a ton and tried all the things I can find to try, but nothing is working. I am by no means a tech person and so I'm out of ideas and need some help. I know I can use Safari, but I really hate using it and prefer Firefox. Any ideas on what to do? I am using a MacBook Pro - Sonoma 14.4.1

Thank you so much! Jocelyn Pascall

Asked by jocie809 1 month ago

Last reply by zeroknight 1 month ago

No video with supported format and mime type found

I saw through several threads on how to try and fix this issue but none seem to work for me, when im trying to watch a video on regular firefox it doesnt work but on safe… (read more)

I saw through several threads on how to try and fix this issue but none seem to work for me, when im trying to watch a video on regular firefox it doesnt work but on safe/troubleshooting mode. and it works when i put the video in a new tab but not on the main site. and while looking in the console i get this "Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://static1.e621.net/data/ab/71/ab71a84c62b9d77fa0eb68c5e64dc165.webm. (Reason: CORS header ‘Access-Control-Allow-Origin’ missing). Status code: 206. any help will definitely be nice

Asked by MeowMeow 1 month ago

Last reply by zeroknight 1 month ago

Sudden, aggrevating, issue as of this morning.

I keep getting this message every time I try to access a website I haven't accessed for a while : see attached graphic. How can I get this to stop ? … (read more)

I keep getting this message every time I try to access a website I haven't accessed for a while : see attached graphic.

How can I get this to stop ?

Asked by MSteve 1 month ago

Last reply by zeroknight 1 month ago

Prime Video - Picture-in-Picture subtitles aren't working

When using picture in picture on Prime Video, my subtitles aren't showing up in the window, but instead on the original page, despite prime video being one of the origina… (read more)

When using picture in picture on Prime Video, my subtitles aren't showing up in the window, but instead on the original page, despite prime video being one of the original supported websites. Any ideas on how to fix?

Asked by Veronica 1 month ago

Last reply by jonzn4SUSE 1 month ago

Firefox Connection to Navy Federal Credit Union

I have always been able to connect with Navy Federal Credit Union for my banking until a few days ago. Every time I click on the accounts shortcut I get the FAILED TO CO… (read more)

I have always been able to connect with Navy Federal Credit Union for my banking until a few days ago. Every time I click on the accounts shortcut I get the FAILED TO CONNECT window. I can open my e-mail and ALL other websites. I can connect with Goggle but I've always preferred and used Firefox. I have used Firefox as my main browser for many many years. What is the problem??

Asked by Richard Lang 1 month ago

Last reply by zeroknight 1 month ago

Since upgrading to MacOS 14.4.1 I can no longer 'post' in ANY facebook 'for sale' groups or even MarketPlace.

I realized since I upgraded my MacMini to 14.4.1 I can no longer 'post' into any of the yard sale/garage sale sites I am on, not even MarketPlace. All I get after a long … (read more)

I realized since I upgraded my MacMini to 14.4.1 I can no longer 'post' into any of the yard sale/garage sale sites I am on, not even MarketPlace. All I get after a long wait is a 'technical problem' notice. Am I doing something wrong?

Asked by Roland Irish 1 month ago

Last reply by cor-el 1 month ago

Tabs not completely shifted over to the left.

Hello Good People, I installed Firefox a few days ago and it was looking good. I don't like that icon in the top-left hand so I right clicked it and removed it. All was … (read more)

Hello Good People,

I installed Firefox a few days ago and it was looking good. I don't like that icon in the top-left hand so I right clicked it and removed it. All was good. However, today there is a blank black space in the corner as if the icon was back (but without an actual icon). It's only a small thing but it bugs me. I want the tabs to be shifted all the way over to the left like they have been up to today. It's triggering my OCD. Anyway, any advice appreciated.

Best Wishes

Matt Hammond

Asked by m.p.hammond 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Importing bookmarks from a different moxilla account

Is it possible to import bookmarks for a different Mozilla account. Apparently I have 2 different Mozilla accounts. I had been using (I'll call it account #1) for quite… (read more)

Is it possible to import bookmarks for a different Mozilla account. Apparently I have 2 different Mozilla accounts. I had been using (I'll call it account #1) for quite a while, and recently subscribed to Mozilla VPN service. When I subscribed i gave it login info for "Account #2". How can I keep the logon info for the VPN, and get my bookmarks imported from the old (routinely used account #1) ? Or, can I change the VPN service to the old account (account #1)? I know how to add another device to the VPN account, but the "accounts" are on the same "device".

Thanks...

Asked by larryag 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

All add-ons / extensions break randomly and are disabled (the icon of the extensions is also broken under "Manage Your Extensions")

Sometimes all add-ons / extensions break randomly and are disabled (the icon of the extensions is also broken under "Manage Your Extensions"). The extensions are visible… (read more)

Sometimes all add-ons / extensions break randomly and are disabled (the icon of the extensions is also broken under "Manage Your Extensions").

The extensions are visible under "about:addons", but the slider is turned off and the icon in front of each extension is broken / empty.

It seems that deleting these 2 files- compatibility.ini and extensions.json inside the firefox profile folder, usually fixes the issue. Only these 2 files though, don't delete anything else.

No need to mess around with the ff profiles or anything else, just deleting those 2 files and restarting the firefox usually fixes the issue with the "unregistered" addons.

This thread is for the search function, as I found some VERY old and outdated suggestions for the aforementioned issue using the search function.

I wonder what causes the extensions to "unregister" randomly.

Asked by ff_user 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Videos automatically play after a short period of time after being paused (Ubuntu 22.04)

When I pause a video (any site) and go to another tab / stay on the site, after a seemingly random amount of time the video starts playing again. I'm using latest Firef… (read more)

When I pause a video (any site) and go to another tab / stay on the site, after a seemingly random amount of time the video starts playing again.

I'm using latest Firefox on Ubuntu 22.04 (snap).

I've tried (didn't work):

  • Disabling media hardware controls through about:config
  • Disabling autoplay through about:config

Asked by Pawel Len 1 month ago

Last reply by cor-el 1 month ago

Firefox / Windows 10 Constant Need to Refresh

Almost every time that I open a new session of Firefox I get a message that there is a problem and it needs a refresh, which removes the extension I use all the time. Any… (read more)

Almost every time that I open a new session of Firefox I get a message that there is a problem and it needs a refresh, which removes the extension I use all the time. Any ideas why this keeps happening over and over and what I might to resolve the problem?

Asked by irisheddie 1 month ago

Last reply by cor-el 1 month ago

sometimes google won't open

In windows 10, unrepeatably, firefox won't open google so I immediately open it in a new tab and it works. This happens randomly so I can't do any tests to find out if it… (read more)

In windows 10, unrepeatably, firefox won't open google so I immediately open it in a new tab and it works. This happens randomly so I can't do any tests to find out if it is an extension or hardware acceleration that is the problem.

Asked by jvvlog 1 month ago

Last reply by zeroknight 1 month ago

Repeated Installation Requests

Hello, I've installed Firefox twice in the last couple of days (Windows 10 - I think) and I continue to receive messages that say I need to install the latest version. … (read more)

Hello, I've installed Firefox twice in the last couple of days (Windows 10 - I think) and I continue to receive messages that say I need to install the latest version.

Do you issue updates daily, or is there something wrong with my Firefox installation or is it something else?

Thank you.

Asked by Jerry Wiener 1 month ago

Last reply by zeroknight 1 month ago

Youtube only shows White Screen.. no video plays

Firefox works great on every other video site. But Youtube will not show or play video. I have refreshed Firefox, disabled add on. Restarted my computer, tested all hardw… (read more)

Firefox works great on every other video site. But Youtube will not show or play video. I have refreshed Firefox, disabled add on. Restarted my computer, tested all hardware. No Bueno...

Asked by valkerie33 1 month ago

Last reply by zeroknight 1 month ago