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i was forced to use the Profiles Wizard to create a Profiles; when i finished all my Brookmarks had disappeared.

6/21/26 This morning I could not open my FireFox browser, unless i created a Profile. I was forced to use the Profiles Wizard to create a Profiles; when i finished all m… (read more)

6/21/26 This morning I could not open my FireFox browser, unless i created a Profile. I was forced to use the Profiles Wizard to create a Profiles; when i finished all my Bookmarks had disappeared. Which was a great shock, had lots of Bookmarks in Bookmarks Toolbar, Bookmarks Menu, & Other Bookmarks, I need to get those Bookmarks back !! >>More info: I had Hibernated my Dell 15 laptop overnight. This morning when I turned on the laptop, I got the above message that I had to create a Profile, which I did, which made all my bookmarks to DISAPPEAR !! I need them back!

EMAIL: [edited email from community support forum]

Solved 2 59

VPN feature seems to have disappeared?

I wanted to use the new VPN feature and the icon initially showed up in the top right, but it has disappeared and is not present in "customise toolbar" or privacy setting… (read more)

I wanted to use the new VPN feature and the icon initially showed up in the top right, but it has disappeared and is not present in "customise toolbar" or privacy settings either.

Solved 8 498

I want to remove PREVIEWS of my emails

Last week I discovered that my emails (yahoo) when clicked on opened a Preview screen next to the email lists. How can the previews be removed and my emails appear across… (read more)

Last week I discovered that my emails (yahoo) when clicked on opened a Preview screen next to the email lists. How can the previews be removed and my emails appear across my screen instead of being crammed into a left hand column?

Locked 1 100

Sorry! 0 results found for ‘Ver 148.0.2 (64 bit)) doesn't save General>Startup>blank box>open previous windows and tabs’ for ‘All Products’

Windows 11 : Fix this ASAP I delete all tabs, close firefox, reopen and I get 5 tabs which seem to be STUCK. I delete 3 of these tabs, go about my work, none of those … (read more)

Windows 11 : Fix this ASAP I delete all tabs, close firefox, reopen and I get 5 tabs which seem to be STUCK. I delete 3 of these tabs, go about my work, none of those 3 are open, and I shut everything down. When I reopen Firefox, those 5 "default tabs" (the 3 I don't want have migrated over from I don't know were - both Chrome and Edge open with New Tab.)

I have enough other problems in my life - and done't tell me to create a new profile. At that point I'll kill firefox and end my donations to Mozilla.

Solved 3 159

Searching "Block AI enhancements" or "AI controls" doesn't give any options to disable the slop, despite the support page saying so.

I searched how to disable any random new AI features Firefox was about to cram into the browser. I was served this support page that says I can "Block new and current AI … (read more)

I searched how to disable any random new AI features Firefox was about to cram into the browser.

I was served this support page that says I can "Block new and current AI features (single switch)"

Simply, the described feature to disable AI features isn't in the settings. I've look and tried searching for "Block AI enhancements" & "AI controls" but no luck.

Please tell me they haven't given the writing of support pages to some shitty LLM.

Solved 4 548

How do I set Yahoo Mail as the default in Firefox?

I searched, and all the internet results I find tell me to look in the settings:applications:mailto ddlb and select Yahoo. The problem is that it's not there. There is a … (read more)

I searched, and all the internet results I find tell me to look in the settings:applications:mailto ddlb and select Yahoo. The problem is that it's not there.

There is a "use other" but there's no hint on how I'd tell it to open https://mail.yahoo.com.

How do I get it to open Yahoo mail?

This is on W11.

Solved 2 237

How can I configure questions so that responses might be useful? It is November 2025. The answers for 2015, are of no use.

How can I configure questions so that responses might be useful? I am specifically looking for time choices e.g. current, last six months, this year, etc. It is Novembe… (read more)

How can I configure questions so that responses might be useful? I am specifically looking for time choices e.g. current, last six months, this year, etc.

It is November 2025. Answers for 2015 are of no use with all the changes and updates since in the past ten years.

Solved Archived 2 235

Customization Panel, Under The Wallpapers Section

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find… (read more)

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find the setting that allows me to change the picture. I read the thread "Customize your wallpapers". The instructions are as follows; You can personalize your Firefox New Tab page by adding one of the available wallpapers. Follow these steps:

  1. In the right corner of the New Tab page, click the gear IG settings icon.
  2. In the customization panel, under the Wallpapers section, you will see different categories like Solid colors, Abstract and Photographs.
       Click the category you prefer. For example, selecting Abstract will show a variety of abstract designs. 


The problem I have is the customization panel is no where to be seen, I have click on EVERYTHING possible, it is not in my settings, why? How do find this?

Solved Archived 5 576

Where can I find Firefox Relay Dashboard in settings on my computer.

I suspect Firefox Relay is not allowing me to sign into a site on the internet. Following instructions I put the Relay Dashboard in my Firefox Settings or so I thought. … (read more)

I suspect Firefox Relay is not allowing me to sign into a site on the internet. Following instructions I put the Relay Dashboard in my Firefox Settings or so I thought. How do I locate it?

Locked Archived 1 228