• Solved

Unable to sign into 7plus.com.au website

I am unable to sign into the 7plus.com.au website. I have tried creating a new profile in Firefox (firefox.exe -p) but I have the same issues when using the new profile.… (read more)

I am unable to sign into the 7plus.com.au website.

I have tried creating a new profile in Firefox (firefox.exe -p) but I have the same issues when using the new profile.

When I go to the website, the 'sign in' button does not respond, nor does the 'Register' button. When I click on the 'Connect your TV' button and enter my credentials, I receive an error message:

Failed to sign in. Please try again later (error -1)

I do not have these issues if I use another browser, so this leads me to believe that Firefox may be the issue.

I realize the website developers may also be at fault here, but it seems odd that other browsers work, but Firefox does not.

If anyone can offer any help or advice, I am all ears, thanks.

Asked by trumpy81 1 month ago

Answered by zeroknight 1 month ago

  • Solved

Firefox 126.0 on Sonoma 14.5 not saving passwords

After up grading to a Mac Studio running Os 14.5, I downloaded the latest Firefox 126.0. I have three other computers with Firefox. The oldest a Mac Pro running 10.13.6… (read more)

After up grading to a Mac Studio running Os 14.5, I downloaded the latest Firefox 126.0. I have three other computers with Firefox. The oldest a Mac Pro running 10.13.6 Hi Sierra that works flawlessly. I tried sync and bookmarks came over to the Mac Studio but not any passwords. I tried importing via a .csv file and got the message: Import complete New passwords added: 0 Existing entries updated: 0 Duplicate entries found: 0 Errors 190 (not imported)

Firefox will NOT even save manually entered passwords. I suspect some problem with Sonoma's paranoid security but I cannot find a solution. Any suggestions?

Asked by momiller77 2 days ago

Answered by momiller77 3 hours ago

  • Solved

Cannot reach a website except in private browsing but...

I have been using firefox for years. My current version is 126.0.1 (64 bit). Within the last couple of months(?) I am unable to reach a website that I use on a semi-regu… (read more)

I have been using firefox for years. My current version is 126.0.1 (64 bit). Within the last couple of months(?) I am unable to reach a website that I use on a semi-regular basis axisgis.com/AshbyMA The problem exists on 3 different devices, an HP laptop running win 10, an older desktop running win 10, and an older mac desktop running Catalina 10.15.7 which apple says is up to date. If I use Safari on the mac the website works perfectly. If I use private browsing on the laptop the website works perfectly. If I use private browsing on the desktop the website works perfectly. On the laptop I ran the firefox in troubleshoot mode and the website still would not work. I cleared the cache on the laptop and the website still won't work. Since the problem occurs on 3 different devices that are not synced to each other I can't believe it is a cookie problem. Rebooting devices makes no difference. I rebooted the Comcast modem and the house router, no change.

Any ideas would be welcome.

Thanks, mike

Asked by mike745 2 days ago

Answered by mike745 7 hours ago

  • Solved

Wrong focus when right-clicking on a bookmark (126.0 for Linux Mint)

Since the latest update, when I right-click on a bookmark or an item in the history list (from the menu or the bookmarks toolbar), I still get the menu that has items lik… (read more)

Since the latest update, when I right-click on a bookmark or an item in the history list (from the menu or the bookmarks toolbar), I still get the menu that has items like "Open in new tab" or "Edit Bookmark".

However, the focus for the mouse stays on the previous menu, so that I can't click on anything in the "right-click menu", instead it is interpreted as a click in some random item in the previous menu.

Going into troubleshoot mode didn't help, so I don't think it's my configuration causing this.

Asked by christinetobler 9 hours ago

Answered by jonzn4SUSE 7 hours ago

  • Solved

Fonts are broken in Firefox

Hello! I installed Firefox about a year ago, and for the entire duration it seems about 60% of the time the default fonts on various websites look weird (bold?). I have t… (read more)

Hello! I installed Firefox about a year ago, and for the entire duration it seems about 60% of the time the default fonts on various websites look weird (bold?). I have tried uninstalling/reinstalling Firefox, clearing the cache, etc. See attached images for examples. Help!

Asked by Adam Duckworth 3 days ago

Answered by cor-el 2 days ago

  • Solved

Every download fails, including extensions

Hi there, On the 23. of Mai I first noticed that I am unable to download any files whatsoever. I tried downloading .exe files and also a .csv file. When I try to downloa… (read more)

Hi there,

On the 23. of Mai I first noticed that I am unable to download any files whatsoever. I tried downloading .exe files and also a .csv file. When I try to download one of these files it appears in the downloads window but immediately goes to the status "Failed". Any retry fails as well.

The same thing goes for extensions. I cannot download any extensions or plugins using my Firefox browser. Since I reinstalled Firefox I can now also not use Plex because Firefox can't install the required plugins.

I will attach screenshots of all the errors I get.

All of the above worked when I tried it on the Edge browser.

Firefox version: 126.0 Windows 11

Things I have tried to fix the issue:

  • Use the network connection from my phone instead of my home network
  • Disable firewall and windows defender
  • Reinstall Firefox
  • Refresh Firefox
  • Downgrade to version 125.0.1 and 122.0
  • Reset router to factory settings
  • Flush dns
  • Restart PC
  • Manually delete profile folder
  • Delete temp files
  • Change download destination
  • Disable "Block dangerous and deceptive content"
  • Troubleshoot Mode

Is Firefox using some other temporary folder for downloads?

Any ideas on how to fix this issue would be appreciated.

Thank you.

Asked by hawkes.j 4 days ago

Answered by hawkes.j 1 day ago

  • Solved

I am not able to import my bookmarks from HTML though I have exported them in a HTML file

Hey, I have previously exported my bookmarks in an HTML file. When reinstalling Firefox, I tried to import them using the HTML backup file. It says that 309 bookmarks ha… (read more)

Hey,

I have previously exported my bookmarks in an HTML file. When reinstalling Firefox, I tried to import them using the HTML backup file. It says that 309 bookmarks have been found, but nothing changes on the bookmarks bar, still showing the "Import bookmarks" bookmark. These are very important bookmarks I would really like to get back, can you help me please ?

Asked by Daphné Lambert 1 day ago

Answered by Daphné Lambert 1 day ago

  • Solved

Language in menu of FF 126.0 is mixed up

Hello, I have a problem: After an automatic update of the language packs, parts of the Firefox menu (version 126.0) are displayed in EN. Parts in DE. Seems to be related… (read more)

Hello, I have a problem: After an automatic update of the language packs, parts of the Firefox menu (version 126.0) are displayed in EN. Parts in DE. Seems to be related to the update... how can I change this again? I have already changed the language settings. Didn't help...it appeared after an automatic update on May 28. Thanks for an idea :)

Asked by fibroblast 2 days ago

Answered by Paul 1 day ago

  • Solved

drag and drop url to bookmarks bar not working with >100% default page zoom

I was in the middle of asking this question when I fixed (worked around) the problem so I'm posting more as a informative post as there is a lot of old misdirection out t… (read more)

I was in the middle of asking this question when I fixed (worked around) the problem so I'm posting more as a informative post as there is a lot of old misdirection out there now.

I am(was) unable to drag any URLs from the URI drop down field in the main interface to my bookmarks toolbar. Nor was any drag and drop functionality working in the "Customise Firefox" screen (right click space on url bar -> Customise Toolbar).

I have now found that resetting my zoom setting in preferences to 100% restores this functionality. The problem arose when I was using 120% zoom, NOT text only.

Asked by 4t0m1c4 2 days ago

Answered by TyDraniu 1 day ago

  • Solved

Lower Toolbar prevents using Search Box

Hi, The Lower Toolbar is quite handy, with for example Roboform. Unfortunately, the way it's implemented, it comes above the lower part of the browser window, instead o… (read more)

Hi,

The Lower Toolbar is quite handy, with for example Roboform.

Unfortunately, the way it's implemented, it comes above the lower part of the browser window, instead of being inserted at the bottom while the browser windows height is reduced.

That hides the search box when you type Control-F.

It would be nice if this could be addressed in a future release. I am using Firefox Developer 127.0b2.

Asked by Bob4K 1 week ago

Answered by Bob4K 1 day ago

  • Solved

The page is not redirecting properly

Hi, On this site: https://www.opensubtitles.org/en/search/sublanguageid-eng/idmovie-1380901 selecting a sub and trying to download gives "The page is not redirecting p… (read more)

Hi,

On this site:

https://www.opensubtitles.org/en/search/sublanguageid-eng/idmovie-1380901

selecting a sub and trying to download gives "The page is not redirecting properly"

I am using Firefox Developer Edition 127 b07, and that happens also in safe mode.

It used to work not too long ago with FF, and it works with Chrome latest.

Asked by Bob4K 1 day ago

Answered by cor-el 1 day ago

  • Solved

Firefox says I am forbidden to enter a site

Firefox periodically says I am "forbidden" to enter my Kaiser website (KP.org). I know what Mozilla recommends as a fix, which is to clear data and cookies. But this crea… (read more)

Firefox periodically says I am "forbidden" to enter my Kaiser website (KP.org). I know what Mozilla recommends as a fix, which is to clear data and cookies. But this creates more problems because I have to re-enter passwords and other settings. This is a problem Mozilla's website reports has been occurring for YEARS! Why can't Mozilla/Firefox fix this? Please tell me there is a better way to fix this problem.

David Karp dkarpcal@gmail.com or cloverdavid@gmail.com

Asked by Cloverdavid 4 months ago

Answered by Cloverdavid 4 months ago

  • Solved

Language Pack didn't apply properly

After applied Chinese Language Pack, the menu didn't change ,even after restart firefox or the system. I tried refresh firefox and re-install the language pack, the same … (read more)

After applied Chinese Language Pack, the menu didn't change ,even after restart firefox or the system. I tried refresh firefox and re-install the language pack, the same situation appeared.

Asked by Copyerder 2 days ago

Answered by Paul 1 day ago

  • Solved

Tab dragging stops working at random times

Sometimes drag functionality stops working. I can't grab a tab to move it to another position or to a new window. (Holding left click on the tab and moving the cursor doe… (read more)

Sometimes drag functionality stops working. I can't grab a tab to move it to another position or to a new window. (Holding left click on the tab and moving the cursor does nothing). Also, re-merging the tab with another firefox window stops working. (Dragging a tab to a firefox window from another firefox window doesn't merge them. It does nothing) I can right click on the tab and select Move to move it to a new window but dragging stops working. I have to close Firefox and start it again (sometimes twice), then dragging starts working again. This happens multiple times a day. I am on Linux Mint and the version is 126.0 (64-bit). This problematic behavior has only recently began.

Asked by tenkayr 3 days ago

Answered by TyDraniu 1 day ago

  • Solved
  • Locked

Amazon Login

Firefox is synced on all my computers. Same version. Same extensions. I can't login on my primary desktop as of last night 5/23/24. I can login/watch Prime on my laptop. … (read more)

Firefox is synced on all my computers. Same version. Same extensions. I can't login on my primary desktop as of last night 5/23/24. I can login/watch Prime on my laptop. My desktop gives me the attached error.

Asked by Kojak1958 5 days ago

Answered by Kojak1958 5 days ago

  • Solved

Export to file does not work.

On the about:sync page the button to "Export to File..." button has no effect. Regardless if I select "Limit history engine fetch to first 5000 records" or "Anonymize Dat… (read more)

On the about:sync page the button to "Export to File..." button has no effect. Regardless if I select "Limit history engine fetch to first 5000 records" or "Anonymize Data".

It used to work. So I wonder why nothing happens when I click the button now... There is no network call made when I click the button. No error.

Asked by Phil's Bookmarks 2 days ago

Answered by jonzn4SUSE 2 days ago

  • Solved

Amazon website just churns in Firefox

Just today, I can no longer access the Amazon website. The pages load halfway and then it just churns/spins and never completes loading the page. So far I've discovered… (read more)

Just today, I can no longer access the Amazon website. The pages load halfway and then it just churns/spins and never completes loading the page. So far I've discovered no other websites that have the same problem.

I am able to access the Amazon website on three other browsers - Edge, Brave and DuckDuckGo - with no problems and normal loading speed. I don't use Chrome, so I can't speak to that.

I've tried clearing the cache and that did not help. I had a Firefox update installed a couple of days ago. Don't know how long it had been sitting there, as Firefox is almost always open and doesn't have the opportunity to update until I close everything and restart my computer, which I did a couple of days ago.

Windows 10 on a Dell pc/laptop. Firefox Version 126.0 (64-bit).

Any ideas on how to fix?

Asked by gswacker 4 days ago

Answered by cor-el 3 days ago

  • Solved

Address bar jumping off screen when used

Since 2 weeks, I have been facing a UI error in the address bar. Whenever I select it to type something, the bar and search suggestions jump up off-screen. Pic attached. … (read more)

Since 2 weeks, I have been facing a UI error in the address bar. Whenever I select it to type something, the bar and search suggestions jump up off-screen. Pic attached.

Asked by rahul.epsilon09 4 days ago

Answered by cor-el 3 days ago

  • Solved
  • Locked

Web site not answering

I am trying to connect to a website but I keep getting error code 522. I've tried using Chrome and it connects to the website with no problem. I've checked my privacy s… (read more)

I am trying to connect to a website but I keep getting error code 522. I've tried using Chrome and it connects to the website with no problem. I've checked my privacy settings and I do not have that website blocked. What else can I check?

Asked by w5513 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

  • Solved

Paypal indicated Mozilla canceled my monthly donation

Just checking, can I still make a $3 monthly Paypal donation to Mozilla, or is that amount too small, or does it expire, or something to that effect? Thanks much! … (read more)

Just checking, can I still make a $3 monthly Paypal donation to Mozilla, or is that amount too small, or does it expire, or something to that effect? Thanks much!

Asked by jimmydanger 4 days ago

Answered by James 3 days ago