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unidentified downloads

Hello - downloads have started on my Mac desktop - do not know what they are - and they seem to be ever 4 hours. I have attached a screenshot of my download file. An… (read more)

Hello - downloads have started on my Mac desktop - do not know what they are - and they seem to be ever 4 hours. I have attached a screenshot of my download file. Any advice would be appreciated.

Thank you.

Open 9

how can I have attachments open automatically, no matter how they were sent?

I get emails with attachments that I often can't open. I am very NON-tech savvy. It seems jpg opens fairly easily. I got a statement that opened easily, but MANY photo… (read more)

I get emails with attachments that I often can't open. I am very NON-tech savvy. It seems jpg opens fairly easily. I got a statement that opened easily, but MANY photo attachments with only "?" - no "jpg" - asked me where to file them, how to name them. I don't know before seeing the attachment. It bothers me to have to call service providers repeatedly and ask them to send things in different formats. Google tells me I can set Mozilla preferences to always open automatically, but now, with AI, I got redirected. Your help will be appreciated!

Open 1 27

Download progress indicator includes previously completed downloads

Hi there, I'm wondering if I am experiencing intended behavior or if I've stumbled upon a bug. I am sometimes downloading files in a staggered manner (i.e., waiting for f… (read more)

Hi there,

I'm wondering if I am experiencing intended behavior or if I've stumbled upon a bug. I am sometimes downloading files in a staggered manner (i.e., waiting for files to finish downloading before I start the next file downloads). However, any file after the first in that session shows an inaccurate progress indicator in the toolbar which includes progress of the already completed downloads.

For example, if I download two files completely, then start the download of two new files and both sit at 0%, the progress bar for the downloads actually shows 50% completed (2 files at 100%, 2 files at 0% -> Average of 4 files at 50%). I can't imagine this is intended behavior, for I imagine users would like to know how their current downloads are progressing only. This behavior is only fixed when I clear previous downloads, which resets the list to only active downloads, or when I restart the browser and start a new session.

Is there a setting where I can make the indicator report only active downloads?

Any insight is welcomed, thank you.

Open 36

"Always ask you where to save files" - but it's not asking

Using Firevox 142.0.1 on a MacBook Air. I always have "Always ask you where to save files" checked in Preferences, but lately it sometimes fails to ask me. For example, i… (read more)

Using Firevox 142.0.1 on a MacBook Air. I always have "Always ask you where to save files" checked in Preferences, but lately it sometimes fails to ask me. For example, if I try to download a file from Google Drive. Is anyone else having this problem? Is there something I can do about it?

Solved Archived 4 314

Download Error for Adobe Illustrator (.ai) Files Change to .pdf

I teach an online Adobe Illustrator Course. Students upload (.ai) Adobe Illustrator files. Not .svg or .pdf. But Firefox changes the (.ai) extension to (.pdf) upon downlo… (read more)

I teach an online Adobe Illustrator Course. Students upload (.ai) Adobe Illustrator files. Not .svg or .pdf. But Firefox changes the (.ai) extension to (.pdf) upon downloading. This is HIGHLY irritating. Firefox, in prior versions, did not do this. In Firefox settings for Applications, there isn't a choice for .ai (Adobe Illustrator) files. I 'assume' that when AI (artificial intelligence) became available is when Firefox began automatically changing (.ai) files to (.pdf). PLEASE SOLVE this as I have to manually change the (.pdf) extension BACK to (.ai) HUNDREDS of times a day.

Professor Brian Sauriol

Open 4 273

Mac option-click to download linked file?

Hi — I used to be able to option-click (on a mac) a link in a firefox window to download the linked file directly to my selected downloads folder. This has seemed to stop… (read more)

Hi — I used to be able to option-click (on a mac) a link in a firefox window to download the linked file directly to my selected downloads folder. This has seemed to stop working. Can you help me get it going again?

Many thanks, Mark

Archived 1 155