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BBC News website videos not functioning

Using Firefox 103.0 on a Mac running Monterey. Since updating to FF 100.0 or possibly 101.0, the BBC News website's videos won't play. I've tried turniing off all privacy… (read more)

Using Firefox 103.0 on a Mac running Monterey. Since updating to FF 100.0 or possibly 101.0, the BBC News website's videos won't play. I've tried turniing off all privacy/security add-ons and settings but still nothing. Just a grey rectangle with the BBC logo in it (see screenshot).

Safari can play them though. Any ideas?

Asked by strewth101 6 days ago

Answered by strewth101 6 days ago

Mysterious Language shows up ALL the time on my browser, and it will not go away!

I have my language settings to English, and English ONLY. When I open multiple sites, or even try to log in and view my passwords ~ it constantly displays in Russian or … (read more)

I have my language settings to English, and English ONLY.

When I open multiple sites, or even try to log in and view my passwords ~ it constantly displays in Russian or some other language.

There is no helpful solution posted, and I have no idea to fix this. Again ~ only English is set in my personal settings.

Any advice?

Asked by nickieknight 5 days ago

Last reply by cor-el 5 days ago

Google sign in says that I have cookies disabled when I don't

I can't use google authorization. Everytime I try so sign into a web app using my Google ID i get a message that says "Your browser has cookies disabled. Make sure your c… (read more)

I can't use google authorization. Everytime I try so sign into a web app using my Google ID i get a message that says "Your browser has cookies disabled. Make sure your cookies are enabled and try again". My browser privacy settings are set to "standard".

Asked by lucasespin 1 week ago

Last reply by Terry 6 days ago

  • Solved

Foxfire seach window on Homepage not wkg due to Apple update.

I've just updated my iMac which uses mac OS Monterrey12.5. As a direct result I can no longer use the Mozilla search window on the Foxfire Homepage. It's still there but… (read more)

I've just updated my iMac which uses mac OS Monterrey12.5. As a direct result I can no longer use the Mozilla search window on the Foxfire Homepage. It's still there but it won't allow you to enter information into the box. Is there either a way to restore the functionality of the search window or at least disable it in settings so I don't have to see the window and be reminded that it no longer works? Thank you in advance for whatever assistance or answers you can provide.

Asked by fineyounggenius 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

Not Able to Upload

I have tried to upload files in several websites and the "upload" button isn't working. I tried in Safari and I'm not having this issue. It's an issue keeping me from wor… (read more)

I have tried to upload files in several websites and the "upload" button isn't working. I tried in Safari and I'm not having this issue. It's an issue keeping me from working. Does anyone know how to fix it?

Asked by drlinmorel 3 months ago

Last reply by george6996 1 week ago

Magnified headers when printing

After the recent Firefox update, my headers are magnified when I print. How can I reduce the setting so I don't have to download to Adobe before printing or switching to … (read more)

After the recent Firefox update, my headers are magnified when I print. How can I reduce the setting so I don't have to download to Adobe before printing or switching to another browser altogether? Somewhat computer savvy, so I can go to about:config...just don't know what settings to look for and adjust. Thank you!

Asked by rachel.kocher 6 days ago

Last reply by cor-el 6 days ago

Disable automatic news feed reader preview setting

I'm trying to figure out how to disable your automatic news feed reader preview setting. Wading through your overly complicated and endless Support pages has taken more t… (read more)

I'm trying to figure out how to disable your automatic news feed reader preview setting. Wading through your overly complicated and endless Support pages has taken more time than it would take to install a different browser and start from scratch. I like Firefox, but this is ridiciulous. I've gone through all the preferences a half-dozen times or more.

Asked by mike.gold 6 days ago

Last reply by cor-el 6 days ago

Picture-in-Picture Settings

For the past few days, my picture-in-picture that shows up for videos always just goes to fullscreen. I am unable to resize the video or have anything else up, it just be… (read more)

For the past few days, my picture-in-picture that shows up for videos always just goes to fullscreen. I am unable to resize the video or have anything else up, it just becomes a full screen of whatever I chose which defeats the purpose, I feel, of this setting.

Please help.

Asked by amazingirl400 2 weeks ago

Last reply by cor-el 6 days ago

Files downloaded from Gmail not retaining full file name

Why is Firefox limiting my file name to 3-5 characters instead of the full name as the original document? My Gmail Workspace account is a business account so I need to re… (read more)

Why is Firefox limiting my file name to 3-5 characters instead of the full name as the original document? My Gmail Workspace account is a business account so I need to retain proper naming conventions and original names for files, but Firefox seems to be shortening the file names, and I'm having to completely rename. I can't find any information on how to override this if it's a setting or if anyone else is having the same problem.

I am running Firefox 103.0.1 on macOS Monterey 12.4.

Thanks in advance.

Asked by cmjross1 6 days ago

Rollo Printer Issues

Hello! I switched to firefox a few months ago. It worked okay with my rollo printer (printing mailing labels) for awhile, but it's suddenly not working right. Labels prin… (read more)

Hello! I switched to firefox a few months ago. It worked okay with my rollo printer (printing mailing labels) for awhile, but it's suddenly not working right. Labels print off at strange sizes and with garbled images and text. It works fine if I print from chrome or from my desktop; just not from the firefox browser. I'm wondering if there was an update recently that broke it and I'm really hoping it can be fixed, because I'd like to keep using this but I run a business and it's far too irritating to have to keep switching to chrome to print stuff... I also am positive this is a firefox issue because my partner is suddenly experiencing the same issue after switching from chrome.

Asked by qquiscula 6 days ago

Open external links in recently active window

I am sorry to invoke other browsers here, but I have switched from Chrome and found one feature to be completely intuitive there and impossible in FireFox. I have multipl… (read more)

I am sorry to invoke other browsers here, but I have switched from Chrome and found one feature to be completely intuitive there and impossible in FireFox. I have multiple profiles and want to open external links in the most recently active window. With Chrome, this was as simple as activating the window to open an external link in, then running the external link normally. In Chrome the link would open in any window that was recently active, including private windows. In FireFox it will only open in the first opened window of the first opened profile. I have not found an intuitive way of handling this in FireFox. Is there a setting or trick to it that doesn't involve rewriting URLs?

Asked by Brett 1 week ago

default browser

i don't know why but my default browser when i search something is yahoo and i don't want that i want google because i know how to use it and this happened before but but… (read more)

i don't know why but my default browser when i search something is yahoo and i don't want that i want google because i know how to use it and this happened before but but i fixed it in settings and now in settings it says my default browser is Firefox i know but nothing about when you search something and it takes you to google please help me fix this i fricking out

Asked by Sonya khan 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Firefox Relay

I just created an email mask. For some reason, I ending with two email mask. (@Mozilla.com) I just sign in for one. I clicked the delete sign to delete one,but it's tell… (read more)

I just created an email mask. For some reason, I ending with two email mask. (@Mozilla.com) I just sign in for one. I clicked the delete sign to delete one,but it's telling me that I will lose my email data. I didn't use the "Add account name" because of this. Also, do I have to pay to an email mask?

Asked by ygonzales71 1 week ago

Last reply by AliceWyman 1 week ago

How do I "View" synced tabs from ios - iPad or iPhone - on my iMac?

Hi, lots of good support to how to sync. No support for how to view synced tabs on an iMac. I can see the synced tabs and open them on my iPad and iPhone. Thanks for your… (read more)

Hi, lots of good support to how to sync. No support for how to view synced tabs on an iMac. I can see the synced tabs and open them on my iPad and iPhone. Thanks for your assistance.

Asked by davidcarlon2 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Firefox Add-Ons

I can download extensions and add them to firefox, but I can not pin them into the browser. 3 of them pinned themselves, but the rest are missing. If I click the 3 bars … (read more)

I can download extensions and add them to firefox, but I can not pin them into the browser. 3 of them pinned themselves, but the rest are missing. If I click the 3 bars in the upper right of the browser, I can find the extensions in the settings. I can enable them, but I can not figure out how to find the extensions in firefox. How do I pin them or use them?

Asked by audiobookdb 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Pages Not Printing Correctly

A few days ago I started having issues with pages printing correctly. The page displays normal, but prints very zoomed in. I did not change any settings before this happe… (read more)

A few days ago I started having issues with pages printing correctly. The page displays normal, but prints very zoomed in. I did not change any settings before this happened (but I did update recently). I have tinkered with different printing settings (fit to page/scale and others) to try to solve the problem, but I cant seem to solve it. I also used the troubleshooting page to reset print settings, which also did nothing. If I download the page and open it from my desktop everything works like normal, but it is a bit of a pain to do every time. I have tried multiple websites and two different printers, so it seems to be a browser related issue. How do I fix this?

Computer is a Macbook Pro on 10.15.7, Firefox is version 103.0.1

Asked by ryan.rotwatches 1 week ago

Last reply by rescottcole 1 week ago

Autofill

Is there a way to autofill for most sites but not autofill for certain sites while still saving passwords through firefox for those sites. I like to store my bank informa… (read more)

Is there a way to autofill for most sites but not autofill for certain sites while still saving passwords through firefox for those sites. I like to store my bank information on firefox behind an master password but it automatically autofills with out asking for the master password. Can I limit the sites that autofill passwords or require the master password in order to autofill? Any suggestions?

Asked by soysaucewasobi 1 week ago

Last reply by cor-el 1 week ago

Why does Firefox makes an http request to ietf.org even when in HTTPS-only mode? (OCSP related)

When in HTTPS-only mode and the "Query OCSP responder servers" settings is enabled, Firefox makes an http request on port 80 to ietf.org. details: HTTPS-only mode on, O… (read more)

When in HTTPS-only mode and the "Query OCSP responder servers" settings is enabled, Firefox makes an http request on port 80 to ietf.org.

details:

  • HTTPS-only mode on, OCSP on:
  • go to http://ietf.org/
  • requests are made to:

ocsp.starfieldtech.com ietf.org ocsp.digicert.com

  • HTTPS-only mode on, OCSP on:
  • go to https://ietf.org/
  • requests are only made to:

ocsp.starfieldtech.com ocsp.digicert.com

why is this? (Firefox 103 on macOS 10.15)

Asked by n0u355lo 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Updated To version 103.0.1 Can No Longer Download Videos With Any Of My Extensions.

I updated to Firefox 103.0.1 and now ALL 4 of my video downloading extensions are broken. They seem to function normally, BUT NO videos download any longer. This is a ve… (read more)

I updated to Firefox 103.0.1 and now ALL 4 of my video downloading extensions are broken. They seem to function normally, BUT NO videos download any longer.

This is a very IMPORTANT feature for my research. I need videos for future reference.

MacOS Monterey version 12.5 Apple M1 processor

Extensions: 1) Video Downloadhelper 2) Easy Youtube Video Downloader 3) SaveFrom.net 4) MP3 Converter

Worked perfectly before I updated my OS and my Firefox. I don't know which is broken, but everything but Firefox seems to work as before the updates.

Me: [email removed from public]

PLEASE HELP!!!!!!!!!!!

Asked by Mike Stone 1 week ago

Last reply by Dropa 1 week ago

I have a new computer and tried to import my firefox data and I'm not able to.

Looks like there's no available data.... I want to be able to import the data I used on July 2021 but it is nowhere to be found... How can I get a hold of an old version … (read more)

Looks like there's no available data.... I want to be able to import the data I used on July 2021 but it is nowhere to be found... How can I get a hold of an old version of my data?

Thanks!

Asked by amezquita720 1 week ago

Last reply by cor-el 1 week ago