Amazon Prime says my web browser (which is Firefox) is out of date. When I click on About Firefox on my toolbar it says my copy of Firefox is the latest. But I can't play prime.

When I click About Firefox under the Firefox icon on my tool bar, it says the latest program is running. But Amazon Prime says I don't have the latest, that my web browse… (read more)

When I click About Firefox under the Firefox icon on my tool bar, it says the latest program is running. But Amazon Prime says I don't have the latest, that my web browser is out of date and so I can't use Prime. Please help. I also encounter this problem using doxy.me for telemedicine.

Asked by Athena1442 20 hours ago

Last reply by James 14 hours ago

cannot switch sign in accounts

12.4.21 FFox 78.15 mac OS El Capitan 10.11.6 Had single user admin setup using FFox for years. Once I set up FFox years ago, I long forgot what my email sign in was, of … (read more)

12.4.21 FFox 78.15 mac OS El Capitan 10.11.6

Had single user admin setup using FFox for years. Once I set up FFox years ago, I long forgot what my email sign in was, of the three emails I have.... aol, yahoo and gmail.

Recently a file corrupted. Apple techs suggested opening second admin as test user. Test user admin worked fine. In process of testing, I discovered FFox in THAT tester admin opened differently.... no more Bookmarks Toolbar, no History Trail.

One Apple tech suggested looking into 2nd admin (test) account to see my sign in. It was AOL acct. I did not select a sign in acct. I simply opened FFox browser to test it. Went back to 1st acct (original) and FFox signed in with Yahoo acct. I never realized this. All those years had been opening through Yahoo acct.

Apple tech said all I needed to do was switch AOL acct back to Yahoo sign in to once again see all my previous Bookmarks Toolbar and History Trail. I've spent HOURS searching how to simply switch accounts in same admin browser. Why is something so simple, impossible to find. Perhaps it can't be done.

The closest I came was to do this - click upper right corner (3 lines) in browser and click on email address > click Acct settings > click Manage acct. When the Accounts page appears, I see only a Primary email entry (AOL) with no options next to it, and below it, Secondary email (which says None) with button next to it indicating Add.

When I click it, new window appears asking to enter Secondary email address. I enter yahoo address, click SAVE and red box appears saying "ACCOUNT ALRERADY EXISTS" I KNOW THE ACCOUNT ALREADY EXISTS. IF FFOX KNOWS THIS, WHY WON'T IT ALLOW ME TO SWITCH TO IT?????????

That's as far as I can go. Even signing into the Sync acct asking which account to sign in with, I use Yahoo but next time I open FFox, still back to AOL.

I will say, once I was in my 2nd test admin and opened Chrome to test as I did FFox, Chrome AUTOMATICALLY updated to same Chrome from 1st admin (corrupted) which included same Bookmarks etc from 1st admin Chrome.

But not so with FFox. Not so.

If there is anyone on the planet who may have knowledge of how to simply switch sign in account from AOL to Yahoo, I would LOVE to meet that person. Thank you!

Asked by fives 14 hours ago

added white bar to one site(subreddit) that i cannot remove

https://imgur.com/a/vo9iWbj as you can see in the screenshot it can move horizontally and exlusively in this one tab. its not because of reddit enc. suite addon and its n… (read more)

https://imgur.com/a/vo9iWbj

as you can see in the screenshot it can move horizontally and exlusively in this one tab. its not because of reddit enc. suite addon and its not effected by ctrl+0.

I refreshed firefox and its still there on this one link and its driving me mad.

i used this https://github.com/black7375/Firefox-UI-Fix/tree/proton-style , but the things is only on that one subreddit. every other site and reddit/ subreddits post works properly.

i changed user.js and refreshed and it did not work.

i managed to screw the post up with my mouse and somehow dragging it, but i couldnt manage to replicate it as i was not looking at my monitor as that happened

id like to add when i try to block element the addon ublock origin doesnt see the white space, and its broken only on old reddit format but not when i turn old style reddit off. so im not sure whats wrong

Asked by mataza23 16 hours ago

Last reply by TNorth 15 hours ago

Automatic dark mode for web pages.

Ésta, es una sugerencia de implementación de funciones para el Firefox Daylight. This is a feature implementation suggestion for Firefox Daylight. Estoy convencido de que… (read more)

Ésta, es una sugerencia de implementación de funciones para el Firefox Daylight.

This is a feature implementation suggestion for Firefox Daylight.

Estoy convencido de que sería un gran avance el poder contar con una función automática activable/desactivable que lograra un "modo oscuro" durante la visita de cualquier página web.

I am convinced that it would be a great advance to have an automatic activated/deactivated function that achieves a "dark mode" during the visit of any web page.

Se trataría de una función similar a la que ya disponen algunos otros grandes Buscadores como, por ejemplo, pueda ser Opera...

It would be a function similar to that already available to some other large Search Engines, such as Opera...

De esta manera, Firefox también se sumaría a la corriente por la defensa de la salud visual al utilizar Internet.

In this way, Firefox would also join the trend for the defense of visual health when using the Internet.

Un guiño para cualquier otro ser humano inteligente: ésta misma página de Firefox para la escritura de mensajes, está de blanco riguroso y cegador. Y no es que lo blanco y brillante sea algo malo, es que hablamos de pantallas cargadas de luminosidad que agotan nuestra vista. "Negro sobre blanco" para describir la posibilidad de leer un texto sobre papel físico (un libro) es una cosa. "Negro sobre blanco" para captar la lectura de la imagen proyectada por una pantalla electrónica es otra cosa muy diferente. A mi juicio, demasiado diferente.

A nod to any other intelligent human being: this very Firefox page for writing messages, is in stark and blinding white. And it is not that white and bright is a bad thing, it is that we are talking about screens loaded with luminosity that exhaust our eyesight. "Black on white" to describe the ability to read a text on physical paper (a book) is one thing. "Black on white" to capture the reading of the image projected by an electronic screen is quite another thing. In my opinion, too different.

Es por esta razón por la que ruego que sean informados los ingenieros de Firefox sobre esta petición.

It is for this reason that I ask that Firefox engineers be informed about this request.

Asked by Man in the Moon 1 day ago

Last reply by andmagdo 15 hours ago

Videos don't play when trying to use paramount plus

Hello, Just last week all videos that I watched on Paramount Plus worked fine. Now I get an error message 3304, which seems to indicate that I have an ad blocker active. … (read more)

Hello, Just last week all videos that I watched on Paramount Plus worked fine. Now I get an error message 3304, which seems to indicate that I have an ad blocker active. I have tried everything including trying to use Paramount Plus in Firefox safe mode, with no luck. I know this is not necessarily a Firefox issue, but if anyone has knowledge or experience with this issue, I would greatly appreciate the help. Thanks

Asked by pianotech1 1 day ago

Last reply by cor-el 16 hours ago

Turn off update nag on MacOS

What is the way to turn off the daily firefox update popup nag on MacOS? I've noticed Mozilla is heavy handed at shoving updates down your throat that break things but a… (read more)

What is the way to turn off the daily firefox update popup nag on MacOS? I've noticed Mozilla is heavy handed at shoving updates down your throat that break things but always come up short on communicating what changes were made. The last update broke printing and now it takes 2 minutes for timeout to occur every time I want to print a page. So I know there is a large community of users who want to turn off update nags, suppose every one of those users submitted a new complaint on a daily basis to nag Mozilla to turn the f*cking update nag off. What will it take?

Asked by MarkHHunt 17 hours ago

Last reply by FredMcD 17 hours ago

Firefox keeps crashing on startup after updating to macOS monterey 12.0.1

please help, I have tried uninstalling then installing it again, but it didn't work. here's the crash report: AdapterVendorID: 0x106b Add-ons: doh-rollout%40mozilla.org:… (read more)

please help, I have tried uninstalling then installing it again, but it didn't work.

here's the crash report:

AdapterVendorID: 0x106b Add-ons: doh-rollout%40mozilla.org:2.0.0,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,proxy-failover%40mozilla.com:1.0.2,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:27.1.0,default-theme%40mozilla.org:1.3,google%40search.mozilla.org:1.1,amazondotcom%40search.mozilla.org:1.3,wikipedia%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.3,ddg%40search.mozilla.org:1.1 AvailablePhysicalMemory: 268353536 AvailableSwapMemory: 0 BuildID: 20211119140621 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1638643310 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EventLoopNestingLevel: 1 ExperimentalFeatures: fission.autostart,media.videocontrols.picture-in-picture.allow-multiple InstallTime: 1638641802 MacAvailableMemorySysctl: 80 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1638643309 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset Notes: FP(D00-L1000-W00000000-T000) WR? WR+ GL Context? GL Context+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 31981568 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 1393 StartupCrash: 0 StartupTime: 1638643309 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"aarch64","buildId":"20211119140621","version":"94.0.2","vendor":"Mozilla","displayVersion":"94.0.2","platformVersion":"94.0.2","xpcomAbi":"aarch64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"extensions":["hasNEON"]},"os":{"name":"Darwin","version":"21.1.0","locale":"en-ID"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":null,"vendorID":"0x106b","deviceID":null,"subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1440,"screenHeight":900,"scale":2}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"available"},"omtp":{"status":"unused"}}},"appleModelId":"MacBookAir10,1","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-ID","id-ID"],"regionalPrefsLocales":["en-ID","id-ID"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":false},"userPrefs":{"browser.search.region":"ID","browser.search.widget.inNavBar":false,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":3,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":18965,"firstUseDate":18965},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":18962,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18962},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":18962,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18962},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":18962,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18962},"proxy-failover@mozilla.com":{"version":"1.0.2","scope":1,"type":"extension","updateDay":18962,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Direct Failover for system requests.","name":"Proxy Failover","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18962},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":18962,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18962},"webcompat@mozilla.org":{"version":"27.1.0","scope":1,"type":"extension","updateDay":18962,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18962}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18965,"updateDay":18965},"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"bug-1690367-rollout-moving-webrtc-networking-functionality-into-i-release-87-100":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"978fd629-142e-4049-8eab-f042c4251a69"},"bug-1732206-rollout-fission-release-rollout-release-94-95":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"0c365135-577d-e14f-839f-94b3e5501d65"}}} ThreadIdNameMapping: 7:"IPC I/O Parent",8:"Timer",11:"Socket Thread",12:"Permission",13:"JS Watchdog",16:"Cache2 I/O",17:"Cookie",18:"TaskController #0",21:"TaskController #3",19:"TaskController #1",22:"TaskController #4",24:"TaskController #6",20:"TaskController #2",23:"TaskController #5",25:"TaskController #7",26:"BackgroundThreadPool #1",28:"Worker Launcher",29:"Renderer",30:"WRWorker#0",33:"WRWorker#3",36:"WRWorker#6",31:"WRWorker#1",43:"WRWorkerLP#5",40:"WRWorkerLP#2",38:"WRWorkerLP#0",45:"WRWorkerLP#7",37:"WRWorker#7",32:"WRWorker#2",34:"WRWorker#4",39:"WRWorkerLP#1",42:"WRWorkerLP#4",35:"WRWorker#5",44:"WRWorkerLP#6",41:"WRWorkerLP#3",46:"Compositor",48:"ImageIO",49:"IPDL Background",49:"DOM Worker",51:"StreamTrans #6",60:"QuotaManager IO",52:"IndexedDB #1",63:"IndexedDB #2",80:"StyleThread#0",81:"StyleThread#1",82:"StyleThread#2",83:"StyleThread#3",85:"StyleThread#5",84:"StyleThread#4",61:"StreamTrans #44",67:"TRR Background",66:"StreamTrans #51",62:"StreamTrans #50",62:"mozStorage #1",63:"mozStorage #2",64:"ImageBridgeChld",65:"WRSceneBuilder#1",66:"WRSceneBuilderLP#1",67:"WRRenderBackend#1",71:"GMPThread",72:"ProcessHangMon",72:"IndexedDB #3",75:"DNS Resolver #1",77:"BgIOThreadPool #1",78:"IndexedDB #4",79:"mozStorage #3",80:"DNS Resolver #2",81:"DOM Worker",84:"StreamTrans #56",82:"DOM Worker",83:"IndexedDB #5",85:"SSL Cert #1",87:"DNS Resolver #3",87:"DNS Resolver #4",88:"URL Classifier",89:"IndexedDB #6",90:"DNS Resolver #5",91:"SSL Cert #2",92:"ExtensionProtocolHandler",94:"SSL Cert #3",97:"SSL Cert #4",98:"SSL Cert #5", Throttleable: 1 TotalPhysicalMemory: 8589934592 UptimeTS: 1.375 Vendor: Mozilla Version: 94.0.2 XPCOMSpinEventLoopStack: XPIProvider.jsm:awaitPromise useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by loonatheworld 23 hours ago

Last reply by loonatheworld 18 hours ago

Firefox Browser v78

Can someone please help me figure out how to download and install v78 Firefox browser. All current download version options default to v94. I need v78 to ran a Logitech A… (read more)

Can someone please help me figure out how to download and install v78 Firefox browser. All current download version options default to v94. I need v78 to ran a Logitech Alert Camera application.

Many thanks,

Nick

Asked by mamulanicholas32 1 day ago

Last reply by cor-el 18 hours ago

Low FPS + other problems with WebGL (games etc) only after signing into Sync

A lot of webGL apps are very low framerate (and lie about their framecounts), for example: https://webglsamples.org/blob/blob.html This runs smoothly at 60 fps in chromiu… (read more)

A lot of webGL apps are very low framerate (and lie about their framecounts), for example: https://webglsamples.org/blob/blob.html This runs smoothly at 60 fps in chromium, but in firefox it behaves badly. The fps counter flickers as either 53 or 80, but in reality it is maybe 15fps or lower and very stuttery. The resolution, number of blobs, or size of the window does not change anything.

  • If I enter Troubleshooting Mode, it all returns to working order. The FPS is fixed

I have tried disabling ALL extensions, changing to the default theme, disabling hardware acceleration, deleting cache+cookies+history

I installed firefox developer edition and checked it there, and it was at 60 fps, until I logged into Sync, when it then dropped.


I use KDE manjaro linux and have hardware that is definitely good enough to run the content at high framerates normally (everything works perfect in chromium)

Asked by saganomical 3 days ago

Last reply by cor-el 18 hours ago

  • Solved

Unable to log onto Vanguard Account

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my pho… (read more)

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my phone app and using the Microsoft browser). I contacted Vanguard and they said they have not had any reported issues on the website.

When I click on the LOGON icon, a blue halo appears around the icon, but I cannot complete the logon. All other icons on the home page work properly on Firefox, but the LOGON does not. Deleting cookies did not help.

Are other Firefox users experiencing this on Vanguard, and if so, is there a fix?

Asked by K_E_BETSCH 1 week ago

Answered by K_E_BETSCH 1 day ago

Strange "Unknown Collection" messages in the console after startup

Hi, I'm using Firefox ESR 78.15 with a slightly modified Arkenfox user.js I keep getting two "Unknown Collection" messages in the console after startup. The first one rea… (read more)

Hi,

I'm using Firefox ESR 78.15 with a slightly modified Arkenfox user.js

I keep getting two "Unknown Collection" messages in the console after startup.

The first one reads Unknown Collection "main/messaging-experiments" in the headline, while the following text is shown in the drop down menu: "UnknownCollectionError resource://services-settings/RemoteSettingsClient.jsm:155 sync resource://services-settings/RemoteSettingsClient.jsm:455 InterpretGeneratorResume self-hosted:1158 AsyncFunctionNext self-hosted:693

The second one reads "Unknown Collection "main/cfr-fxa" in the headline, with the same text in the drop down menu as above.

Can someone please explain what these messages mean and if it is something to be concerned about?

I've spent quite some time, but couldn't find out.

Thanks

Asked by spider82 18 hours ago

Restore tabs

I lost all my tabs recently & wanted to restore them. The advice via Help topic was to click the 3 horizontal lines, click history & then click "restore previous… (read more)

I lost all my tabs recently & wanted to restore them. The advice via Help topic was to click the 3 horizontal lines, click history & then click "restore previous session" However I do not have that selection. I have the other shown but not restore previous session. I do have the latest version of FF & am on chrome. I was able to restore my tabs one at a time, but in the future I would like the ability to easily restore the whole session. Thanks for any suggestions.

Asked by alyoder23947 19 hours ago

Suggest strong password

Hello, I want to know one thing, you have added a feature that allows Firefox to generate a random strong password. That randomly generated 'strong' password has everyth… (read more)

Hello,

I want to know one thing, you have added a feature that allows Firefox to generate a random strong password. That randomly generated 'strong' password has everything except a special character. How can you say the password is secure if there is no special character in that. Almost 95% of the websites don't accept a password without a special character. May be give an option in the settings to customize the suggested password like character types and character length. That would be just perfect.

Thanks

Asked by Aayush Gupta 19 hours ago

the audio/video content of tabs

When I select a tab I would like to see and hear only that tab. One single mouse click should select a tab, unmute that tab and mute all the other tabs, all at the same t… (read more)

When I select a tab I would like to see and hear only that tab. One single mouse click should select a tab, unmute that tab and mute all the other tabs, all at the same time.

Selecting a tab would be equivalent to selecting a channel on a tv.

Then when (with a single click) I select a different tab, it would be equivalent to selecting a different tv channel

Asked by johntill 21 hours ago

Last reply by jscher2000 20 hours ago

  • Solved

When trying to access spectrun.net to watch TV on a Windows 10 PC I get the error: WLP-4005. I was previously able to access with no problem

I have cleared out site and cookie history with no success, How do I eliminate this error. Other browsers have no problem with accessing the Spectrum TV app on this windo… (read more)

I have cleared out site and cookie history with no success, How do I eliminate this error. Other browsers have no problem with accessing the Spectrum TV app on this windows pc.

Asked by paulm9449 1 day ago

Answered by paulm9449 1 day ago

Dell OpenManage (OMSA) will not sign in with Firefox 94.02

I have various versions of Dell OMSA (OpenManage Server Administrator) on about 20 servers running Windows Server 2008 and up, and all of them have stopped working with F… (read more)

I have various versions of Dell OMSA (OpenManage Server Administrator) on about 20 servers running Windows Server 2008 and up, and all of them have stopped working with FF 94.02 (and possibly 94.01)

OMSA gets stuck in a login loop, just keeps asking for credentials. Switching to latest Chrome works, but I'd rather stick with FF.

Any ideas on what setting may have changed to create this issue?

Asked by eric154 21 hours ago