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  • Archived

Add Exception for Hardware Appliance Not Working on 37.0.1

Before I upgraded to v37.0.1 in the last week I was using v31. I used v31 to connect to a EMC VNX5400. The connection to the appliance is a secure connection and when I b… (read more)

Before I upgraded to v37.0.1 in the last week I was using v31. I used v31 to connect to a EMC VNX5400. The connection to the appliance is a secure connection and when I browsed to the appliance the very first time (many moons ago) I had to add an exception. No biggy. Upgrading over the years it has never been necessary to add an exception again, because I just upgrade FF.

However, after the upgrade to v37.0.1, I browsed to my appliance like always but was confronted with the "This Connection is Untrusted" dialog. Which wouldn't be a problem except, when I click on the "Add Exception" nothing happens.

I have deleted the existing certificate, which was still there by the way, from the certificate store in Options->Advanced->Security.

Manually trying to add the exception also doesn't work. I attach a screenshot of this.

Any ideas why FF is behaving in this way?

Asked by andre.kruger 5 years ago

Last reply by guigs 5 years ago

  • Archived

Latest Firefox update 37.0.2 does not recognize a valid certificate.

The latest update of Firefox, 37.0.2, will no longer work with our ERP system. It tell us: The page you are trying to view cannot be shown because the authenticity of th… (read more)

The latest update of Firefox, 37.0.2, will no longer work with our ERP system. It tell us:

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

But our site does in fact have a valid Go-Daddy certificate. Even though this site is internal and behind our firewall and not visible to the outside world we choose to connect using SSL. Internet Explorer shows the certificate chain and also shows:

This certificate is OK.

I use to like Firefox better than IE but now I think the best course of action is to remove Firefox and never use it again. I do not need to deal with this kind of garbage.

John Nora

Asked by JPNORA 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Seite einrichten nicht möglich - Fenster zu groß! Keine Inhalte der Webseite in der Druckvorschau nur Kopfzeilen-Text! Meist über 20-30 leere Seiten für Druck!

Dear mozilla Firefox Support-Team: The uploaded image has been the Screenshot of the ‘Print-Preview’ + the Window of ‘page settings’ starting this report to be sent to ge… (read more)

Dear mozilla Firefox Support-Team: The uploaded image has been the Screenshot of the ‘Print-Preview’ + the Window of ‘page settings’ starting this report to be sent to get your support !

And this had been the status until the minute before: For several weeks I had not been able to print out neither any page directly from a Website out of Firefox nor one which has been created as pdf-file out of a form or procedure on a Website. So I could neither record ordering-protocols nor simply print documents or at least a location plan out of a route planner. Up to now, I took this as printer problem as I added another net-printer to my Notebook. However, i finally had to solve it! On the other hand I could print out of other Internet-Browsers but don't want to use them for several applications and reasons.

However, developing this description of my printing problem, taking the uploaded screenshot, somehow, don’t ask me exactly how it did it, suddenly I could see the upper edge of the page-settings-window. Fore sure I tried to do this for weeks and for sure a hundred times without any move of the upper edge down.

What I found then and there in the ‘margin’ box I could not believe 2500.00 ! It’s just the answer of my question - giving it myself! And this explains too, that for a simple Website or documents page hat been created at least a dozen of pages or much more without any text, letter or picture on it.

A FIREFOX PROBLEM: But at the same time it shows a big problem of this ‘print-settings-Window': by any reasons every user might be able to create wrong settings (large numbers – made by accident or anyhow) might shift the upper edge of the page-settings-window out of sight and unreachable first to find the mistake and second to correct the entry.

However, I still don’t have the real explanation how I suddenly could see the upper edge of the page-settings-window with this incredible number 2500.00. But during the trial to find the OK button, which now had been vanished with the lower edge of the page-settings-window, I found that I could go through all boxes of the form using the Tab-key – finally so I could confirm and enter OK for the correct margin.

In the same manner I might have reached before the upper edge of the page-settings-window.

Hopefully this will help you to correct this problem with your next Update-Version, which might have driven mad already a lot of Firefox users.

But with that connected there is a SECOND and still harder PROBLEM: On several Websites, also on your support Website of Firefox, this will lead to crash the Firefox program. Especially, and this is very important to remark, if the printing process had been started with those wrong set pages the printing process goes on and on, does not finish and can't be stopped without ending Firefox, which mostly leads to crashes by this action. Further on, starting Firefox again after this crash and restoring the crashed Tabs again the printing process starts again in the same manner generating the next crash.

That should be enough for this. With best regards Thomas Spaney

PS: It would have been easier and therefore faster for me to write this letter in German! Would this have been possible? If yes this should be mentioned also if there's not a German support line available!

For a former problem i could use a chat-line. I couldn't find it anymore. Or doesn't this exist anymore?

However, I would appreciate any comment on this finally very long report. Thank you !

Asked by Thomas_S 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox signature algorithm mismatch

Running Firefox 39.0 on Windows 7 and get the following error when attempting to connect to some websites: The signature algorithm in the signature field of the certifica… (read more)

Running Firefox 39.0 on Windows 7 and get the following error when attempting to connect to some websites: The signature algorithm in the signature field of the certificate does not match the algorithm in its signatureAlgorithm field. (Error code: mozilla_pkix_error_signature_algorithm_mismatch) Got this today when trying to connect to Google.com

Asked by ryanhundt 4 years ago

Last reply by guigs 4 years ago

  • Archived

6xGate Incorporated FireFox Preloader, anyone know of this?

Had this on my system for a short, did not seem to help. Removed it yet still find references to this program. Do not remember exactly where it was found. Just curious … (read more)

Had this on my system for a short, did not seem to help. Removed it yet still find references to this program. Do not remember exactly where it was found.

Just curious if any other may have had experience with it

Asked by NTLS 4 years ago

Last reply by guigs 4 years ago

  • Archived

I suddenly cannot access my email at all. It states that "the item Thunderbird exe. is no longer applicable" Now the whole thing has vanished. How do I regain

A few minutes ago i tried to access my email. On clicking the blue email address symbol it came up saying that this Thunderbird exe was no longer applicable. On trying to… (read more)

A few minutes ago i tried to access my email. On clicking the blue email address symbol it came up saying that this Thunderbird exe was no longer applicable. On trying to gain an answer from Thunderbird the blue email symbol simply vanished from its usual spot on the bottom. I now have no email access in any way. Thunderbird has kindly offered to send me a new access code to let me in. They apparently have failed to notice that to get an access code I need an email. Who nicked all of my mail and all of my access? Nothing else seems to be missing on the computer - well, so far?! I have not the faintest idea as to how to resolve this mess. Anyone help? Please ?

Asked by pegasus78 4 years ago

Last reply by FredMcD 4 years ago

  • Solved
  • Archived

This script: http://static-hp-wus.s-msn.com…pts/jquery/jquery-2.1.1.min.js:3 is slowing my browser very badly. How do I get rid of it?

OS: Microsoft Windows 7 Professional System Manufacturer: Micro-Star International Co., Ltd. System Model: GT780DX System Type: x64-based PC Processor: Intel(R) Core(T… (read more)

OS: Microsoft Windows 7 Professional System Manufacturer: Micro-Star International Co., Ltd. System Model: GT780DX System Type: x64-based PC Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz, 2201 MHz, 4 Core(s), 8 Logical Processor(s) Installed Physical Memory (RAM): 12.0 GB

Asked by dash89 4 years ago

Answered by cor-el 4 years ago

  • Archived

Many secure sites fail to load when behind firewall with IPS.

In our organization we are using a firewall which has an Intrusion Prevention System. The IPS has a certificate which must be imported into the browsers to be able to loa… (read more)

In our organization we are using a firewall which has an Intrusion Prevention System. The IPS has a certificate which must be imported into the browsers to be able to load SSL websites. This allows the IPS to inspect the contents of secure packets for any malware or viruses. The problem is this isn't working very well with Firefox. Most secure sites bring up one of the following errors:

Secure Connection Failed The connection to <website> was interrupted while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

OR

Secure Connection Failed An error occurred during a connection to <website>. SSL peer rejected a handshake message for unacceptable content. (Error code: ssl_error_illegal_parameter_alert) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

Does anyone have any suggestions on how to get Firefox to work in this environment?

Asked by Chris_00 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Problem when trying to access facebook. Error code: ssl_error_access_denied_alert

I get this message whenever I try to enter facebook: An error occurred during a connection to www.facebook.com. Peer received a valid certificate, but access was denied. … (read more)

I get this message whenever I try to enter facebook: An error occurred during a connection to www.facebook.com. Peer received a valid certificate, but access was denied. (Error code: ssl_error_access_denied_alert)

I've tried a number of solutions including changing security.tls.version.max to 0.

Anyway to fix this other than formatting the whole drive (which seems a bit exaggerated)?

Asked by Samuel Maclay 4 years ago

Last reply by guigs 4 years ago

  • Archived

may I install on the same PC englisch and german version w\o confusion?

PC running Windows 7 pro german, firefox german version installed and up to date. In addition I would like to work with an english version - in all details. May I install… (read more)

PC running Windows 7 pro german, firefox german version installed and up to date. In addition I would like to work with an english version - in all details. May I install this with englisch as default in all capacities ( no restrictions) - without aby collision with the german version. Thaks for your help.

Asked by vir-mus 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox crashed and lost all my tabs

Windows 7, firefox 40.0.3 My computer crashed and thus, firefox did not close properly and lost all of my tabs. Under Menu -> History, the Restore Previous Session is… (read more)

Windows 7, firefox 40.0.3

My computer crashed and thus, firefox did not close properly and lost all of my tabs. Under Menu -> History, the Restore Previous Session is greyed out. Why is this? Shouldn't I be able to restore from there?

I've found replies from "jscher2000" and my sessionstore-backups\previous.js file looks like the one I want to use to restore my tabs. However I do not see how to use this file to restore my tabs.

How do I use previous.js to restore my tabs and tab groups?

Asked by dgminer 4 years ago

Last reply by cor-el 4 years ago

  • Solved
  • Archived

Do you know that RAM oxidation can cause youtube playback problems? I've just fixed my problems by cleaning my ram sticks!

I was sure that the new firefox 40 was the problem. To make it worse in chrome the videos were not lagging at all, but when I restarted my computer it failed to restart p… (read more)

I was sure that the new firefox 40 was the problem. To make it worse in chrome the videos were not lagging at all, but when I restarted my computer it failed to restart properly. I saw this kind of problems with ram sticks before so I said to give it a try. The sticks were very hot and one of them showed signs of oxidation. I've cleaned them with a eraser and now the computer works great again.

I have 4gb ddr2 800 adata vitesta in 4x1gb sticks.

Asked by brioalex 4 years ago

Answered by FredMcD 4 years ago

  • Solved
  • Archived

I don't understand device added notice. have'nt added one ?

I received an email from Monzilla , informing me that a device had been added to my account. ? Prior to this while I was browsing a synch error appeard requisting that I … (read more)

I received an email from Monzilla , informing me that a device had been added to my account. ? Prior to this while I was browsing a synch error appeard requisting that I sign in , which I did . Question : was that interpreted as adding another device ? I am concerned as I only use one device a desktop

Asked by leswuji 4 years ago

Answered by the-edmeister 4 years ago

  • Solved
  • Archived

Addon Compatibility?

Just a thought. I had a Complete Theme that I really liked called Silvermel. With the latest updates it is no longer compatible with Firefox. I went to Complete Themes in… (read more)

Just a thought. I had a Complete Theme that I really liked called Silvermel. With the latest updates it is no longer compatible with Firefox. I went to Complete Themes in Firefox Addons to see if I could find something else I liked and found that 95% of them are not compatible. It isn't as bad with my other addons as with Complete Themes but I still loose the use of 1 or 2 addons when Firefox is updated.

Firefox is always talking about how customizable they are and then their advances render it less so. Improving things to the point where you are dis-improving them it is counterproductive. Would you ask the Firefox developers not the change the things that addons need to be usable? If they can't do that then they shouldn't update it. Thank you!

Asked by br.louis 4 years ago

Answered by Mark Schmidt 4 years ago

  • Archived

SSL certificate expired -- "I know the risk" is not an option. How do I access the site?

I got the "This Connection is Untrusted" error on a website I use daily. In the past, there have been 2 options at the bottom of the page -- "Get me out of here" and "I … (read more)

I got the "This Connection is Untrusted" error on a website I use daily. In the past, there have been 2 options at the bottom of the page -- "Get me out of here" and "I know the risk". Choosing "I know the risk" lets you access the sight, but it is no longer an option. How do I access sites with expired certificates? I need to work daily with several NYS websites that have expired certificates.

Asked by MEH1 4 years ago

Last reply by Mark Schmidt 4 years ago

  • Archived

Firefox updated Monday to 41.0.1. Tuesday AM my bookmarks were gone, but I brought them back using Restore Bookmarks. Today, gone again and restore doesn't work

Firefox updated Monday to 41.0.1. Tuesday morning, all my bookmarks were gone, but I brought them back using Restore Bookmarks. Today, gone again and restore doesn't work… (read more)

Firefox updated Monday to 41.0.1. Tuesday morning, all my bookmarks were gone, but I brought them back using Restore Bookmarks. Today, gone again and restore doesn't work. It says could not restore from backup even though the backup is there saying there are 240 bookmarks in there.

Asked by kbmcar263 4 years ago

Last reply by guigs 4 years ago

  • Archived

Firefox cache full bug affects amazon voting on reviews (past page 1 of reviews)

This is a firefox cache bug that causes amazon problems. https://www.amazon.com/gp/help/customer/forums/ref=pe_1786770_135346380_cs_hc_g_notf_because_disc?ie=UTF8&for… (read more)

This is a firefox cache bug that causes amazon problems.

https://www.amazon.com/gp/help/customer/forums/ref=pe_1786770_135346380_cs_hc_g_notf_because_disc?ie=UTF8&forumID=Fx1SKFFP8U1B6N5&cdThread=Tx1QTHZ2H3FA70Z


BUG in amazon "Was this review helpful to you": press yes or no and you are put back to page 1 of reviews 6 replies Sort by Oldest Newest

By ynot, 1 day ago Permalink

BUG in amazon "Was this review helpful to you" (using latest firefox): press yes or no and you are put back to page 1 of reviews, thus losing your place!

Amazon: This discourages all feedback and needs to be fixed!

Reply

Edit

By Karen D. - Forum Moderatoramazon, 23 hours 55 minutes ago Permalink Report abuse In reply to ynot

I wasn't able to replicate the issue on my side. Was this happening on a specific product? If so, can you provide a link to that particular item(s) so we can investigate?

Reply

Did this help answer the question?

Yes

By ynot, 14 hours 19 minutes ago Permalink In reply to Karen D. - Forum Moderator

Please cancel my bug report as not reproducible (I would have done so but I had no idea how to access my report after I sent it).

It happened on two separate occasions today (for the very same page) and on each occasion I patiently kept trying to vote a bunch of times on different posts on different pages of the reviews, but then on restarting firefox each time the bug disappeared (update: not really sure it disappeared -- I could have just gotten tired of replicating it). It must be some intermittent problem with firefox (they are always updating the browser and recently a big UI change occurred) -- sorry I blamed amazon. I have never seen that happen before. I was looking at the amazon Mio FUSE product page and clicking yes or no for helpful reviews. Each time I did that it failed to register my vote and put me back at the top of page 1 of the reviews (there are many pages of review for that miserable device). I was logged into amazon properly.

If it happens again and doesn't go away after restarting firefox (and after reboot, etc persistent problem) then I'll let you and firefox know.

Sorry to have wasted time with this -- next time I'll make sure it is completely reproducible before reporting an issue.

Reply

Edit

By ynot, 14 hours 8 minutes ago Permalink In reply to Karen D. - Forum Moderator

Wow! I take it back that this is unreproducible.

I just tried it again and again and again with the same bizarre result as originally reported (tried voting No or Yes on different reviews on page 3 of reviews for https://www.amazon.com/Mio-Training-Activity-Tracker-Crimson/product-reviews/B00MYK59TQ/?ie=UTF8&pageNumber=3&sortBy=bySubmissionDateDescending#

The same thing happens whether I have Adblock Plus enabled or disabled.

I don't see how this could be a problem with just one amazon product's pages. But if not, lots of folks would be reporting this. My firefox on Windows 7 version is 41.0.1 . Perhaps it is a cache issue with firefox??

Reply

Edit

By ynot, 14 hours 5 minutes ago Permalink In reply to ynot

I just restarted firefox and the problem still reproduces! I am logged into firefox and vote Yes or No on page 3 (undoubtedly this affects all pages) of the reviews for this product and the vote does not record and I am put back at the top of page 1 of the reviews.

I did not explicitly clear the cache or reboot though (I've taken enough time with this issue today).

Update: next day -- this problem reproduces for me on _all_ amazon pages when I vote for a review which is on a page beyond page 1. Still a problem after reboot. I'll just stop voting on reviews, which is a fine workaround.

Conclusion: It must be something unique to my machine, since other folks don't see this issue.

Reply

Edit

By camSoCal, 14 hours ago Permalink Report abuse In reply to ynot

FWIW...also have Win7, FF 41.0.1 and ABP enabled. Was able to vote on the reviews of the page you linked with no issues.

Reply

Did this help answer the question?

Yes

By ynot, 1 minute ago Permalink In reply to ynot

OK, Got it!

I cleared the firefox cache using the free CCleaner. Problem gone!

So it is a cache issue that causes this strange amazon problem using the latest firefox. And that explains why other folks don't see it who don't have their firefox cache already full.

It is clearly a bug, but I believe more likely with firefox and not amazon. Hopefully the next firefox versions will fix it.

The issue title which I can't seem to edit should specify the condition "when the firefox cache is full".

Asked by skucherov 4 years ago

Last reply by Yashwardhan Pauranik 4 years ago

  • Archived

Firefox name used with scam Bell Canada survey Aug 28 pop up that links to product scams / auto refills. I can email the download. thanks

Here is the pop up download that I thought was legit b/c my internet service is Bell Canada. All the 'free gifts' meant you had to pay shipping ($4-6), so credit card in… (read more)

Here is the pop up download that I thought was legit b/c my internet service is Bell Canada. All the 'free gifts' meant you had to pay shipping ($4-6), so credit card info needed and hyperlinks to each company that claim they no nothing of the survey and that I missed the 'terms and conditions' where I signed up for auto-refills, which I did not. Now I am trying to get refunds while cancelling this craziness with these companies, some who you cannot even call by tel! Bell Canada Opinion Survey - Windows & Firefox Users - August, 2015

Thank you for your feedback! With our sincere thanks, please choose up to (4) offers below. Due to high participation, these reward offers can only be reserved within the next 60 minutes.

Anti-Aging System Look 10 years younger! • Regular Price: $169.95 • Today's Price: $0.00 • Shipping: $5.95 • Quantity Remaining: (5)

Pure Garcinia Cambogia Weight Loss Kit Hailed as the #1 Solution in a Bottle to Burn Fat (try it free today) • Regular Price: $89.95 • Today's Price: $0.00 • Shipping: $2.97 • Quantity Remaining: (2)

Spark Whitening - Teeth Whitening System The Secret to a Whiter Smile • Regular Price: $121.64 • Today's Price: $0.00 • Shipping: $5.25 max • Quantity Remaining: (6)

Advanced Muscle Builder Precision Engineered To Build Muscle & Burn Fat • Regular Price: $99.99 • Today's Price: $0.00 • Shipping: $6.95 • Quantity Remaining: (3) How was your survey experience?


Alex Roy Friday, August 28, 2015 Thanks for this! Oh by the way, nothing is stopping me from signing up to all the offers listed, which I did, lol. Just letting you know.

Diana Gagnon Friday, August 28, 2015 The survey was quick and easy. I chose the skin product ;)

Lana Martin Friday, August 28, 2015 I had no use for the weightloss product, but I chose that one anyways and I was able to give to my friend.

Lillian Ong Friday, August 28, 2015 LOL, I signed up to 3 offers...

Norman Jones Friday, August 28, 2015 I was a little skeptical at first but I just received my ecigs kit today! Stoked!

© 2015 All Rights Reserved. This is an independent survey and marketing website which is not affiliated with or endorsed by Bell Canada. This website does not claim to represent or own any of the trademarks, tradenames or rights associated with any of the offers which are the property of their respective owners who do not own, endorse, or promote this website. All images on this website are readily available in various places on the Internet and believed to be in public domain according to the U.S. Copyright Fair Use Act. Offer shipping and handling fees may apply. *See manufacturer's site for details as terms may vary with offers. NOTE - This website receives compensation in exchange for promoting third party offers. See important terms and conditions regarding this survey, site, and advertisement here.

Asked by Patti2015 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Disable Firefox password manager

I'm a web designer and I'm having an issue were a user who is already logged in arrives on a page which allows them to update information on their account as well as upda… (read more)

I'm a web designer and I'm having an issue were a user who is already logged in arrives on a page which allows them to update information on their account as well as update their password with a set of Current password, New password, re-enter password fields. I'm seeing that in firefox for users with password manager information saved, the first password field filled is being auto-completed by Firefox password manager and the entry field above the password reset section is populated by the username, despite the fact this field is not for a username.

I will note that this issue only occurs when the input field directly above the password field is intentionally blank (value="").

Is there any thing I can do without altering the layout of the page so that Firefox password manager will not incorrectly insert data into this field?

Asked by Bentlewi 4 years ago

Last reply by cor-el 4 years ago