Showing questions tagged: Show all questions
  • Archived

Antivirus software

Every day I am interrupted by McAfee with daily notifications across my screen saying they have detected a virus and to sign up with them. I have NEVER been a customer o… (read more)

Every day I am interrupted by McAfee with daily notifications across my screen saying they have detected a virus and to sign up with them. I have NEVER been a customer of McAfee and would like these nuisances to stop. Is there a way I can ban them from my pc. Thank you.

joann

Asked by condogal 1 year ago

Last reply by Terry 1 year ago

  • Archived

Download drop down menu

Please turn off the download drop down menu that appears every time I do a download...if you cant do that then give your users the option of turning it off or on... … (read more)

Please turn off the download drop down menu that appears every time I do a download...if you cant do that then give your users the option of turning it off or on...

Asked by vviktur 1 year ago

Last reply by Terry 1 year ago

  • Archived

Gmail not loading in firefox

Hello Team, gmail page initially loads in firefox and then doesn't get updated at all. Upon trying to refresh it just gets stuck at Google workspace initialization secti… (read more)

Hello Team,

gmail page initially loads in firefox and then doesn't get updated at all. Upon trying to refresh it just gets stuck at Google workspace initialization section. After that under new tab, google.com also doesn't work. Please fix this.

Regards, Kedar

Asked by kedar85in 1 year ago

Last reply by Terry 1 year ago

  • Archived

Split screen tabs

Hey! I think to migrate from Vivaldi but only couple of things stops me. I used to split some tabs in one screen there and looks like I can't find any good addons for tha… (read more)

Hey! I think to migrate from Vivaldi but only couple of things stops me. I used to split some tabs in one screen there and looks like I can't find any good addons for that. There is one addon Tile Tabs WE but it is not what I need, I want to tabs be still along other tabs, I can detach them and place on my screen by myself without such addons but that's uncomfortable to use.

Asked by evgeni.t117 1 year ago

Last reply by Paul 1 year ago

  • Archived

I need to install an extension that “could not be installed because it has a high risk of causing stability or security problems”

I'm having a problem related to an extension that I have to use to consult legal processes in my country (there is no other way, the extension is widely used and is a req… (read more)

I'm having a problem related to an extension that I have to use to consult legal processes in my country (there is no other way, the extension is widely used and is a requirement, I've always used it). Not too long ago this browser started having problems with the extension that hurt my company like hell, this is our last attempt to continue using this browser.

Asked by claudioC9 1 year ago

Last reply by cor-el 1 year ago

  • Archived

shortcut display and user name/password autofill

My shortcut display had frequently visited websites shown and these have been replaced by several sponsored shortcuts I am not interested in. Plus, my saved user names a… (read more)

My shortcut display had frequently visited websites shown and these have been replaced by several sponsored shortcuts I am not interested in. Plus, my saved user names and passwords are not loading even though they are still stored. I don't understand what happened, why these have changed, or how to restore what I previously had on shortcuts. I am not a tech savvy person and am stumped and looking for help

Asked by mpinette56 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Open Files Appear on Desktop

Hello. Using FF 100.0 on Win 10. When I click a link to something that I don't want Firefox to open, like PDFs, I get the "What should Firefox do with this file?" dialog… (read more)

Hello.

Using FF 100.0 on Win 10. When I click a link to something that I don't want Firefox to open, like PDFs, I get the "What should Firefox do with this file?" dialog. If I select "Open with," as I usually do, the file opens in my selected program, but still downloads to my desktop. Some filetypes just open, I don't get that dialog. Those download to my desktop as well.

I've not noticed this behavior before. Maybe I inadvertantly changed a setting. Can someone tell me how to stop this from happening?

Thank you.

Asked by mzpk 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Nothing will load I can only access trouble shoot and settings

while I was running a game on steam (Apex legends), and Firefox on my other screen, I was using too much memory, so the steam game and Firefox crashed. The game works fin… (read more)

while I was running a game on steam (Apex legends), and Firefox on my other screen, I was using too much memory, so the steam game and Firefox crashed. The game works fine, but Firefox won't load anything, Except for settings and the "About:" pages. When I try to visit a website it does not even attempt to load it, but the website does show up in my history. I've restarted Firefox, I have reinstalled Firefox, I have restarted my computer, I've cleared my cookies and cache history, but no websites will load and it will only run properly in troubleshooting mode. Oddly enough it won't load any websites but while I'm in the add-on manager I can download extensions.

Asked by a.p.leclerc 1 year ago

Last reply by Terry 1 year ago

  • Archived

Ad blocker add ins break my firefox

Hi, current version is 100.0.2. Running on Win 10 (10.0.19044 build 19044). Have refreshed Firefox and also tried a clean install - problem still exists. Have done a sca… (read more)

Hi, current version is 100.0.2. Running on Win 10 (10.0.19044 build 19044). Have refreshed Firefox and also tried a clean install - problem still exists. Have done a scan using HouseCall - no gremlins found. For the last few weeks my browser has been playing up. After a few minutes pages would basically stop loading, clicking on a new link would open a new window but nothing would load. Disabled my Ad Blocker extensions (I had two) and issue resolved itself. Re-enabled Ad blocker (AdGuard AdBlocker) and problem returned. Disabled it, problem went, tried Ghostery (not used before), issue returned. Both extensions are recommended. Similar issue exists on my work computer - one ad blocker and after a few site visits pages no longer load, and links no longer react to a click, home button no longer works. I close and open and I get told firefox is already running and do I want to close it before opening again. Pretty sure it's not just my home computer. Any help would be welcomed.

Asked by glynrpalmer 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Actual dates missing from Added and Last Modified columns in History

When opening History the column headers are there but no dates are shown in the Added and Last Modified columns. These columns are selected in Views and the listed web p… (read more)

When opening History the column headers are there but no dates are shown in the Added and Last Modified columns. These columns are selected in Views and the listed web pages appear to be correctly sorted into Added date order. My browser is up to date an is 100.0.2 64 bit. Thanks

Asked by fastgrandad 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Tabs are white or spinning after crash

I am still stumped as to why Firefox crashes, IF and that's a big IF, my session is restored, why my tabs are blank but the website names are still on the tabs. Click to … (read more)

I am still stumped as to why Firefox crashes, IF and that's a big IF, my session is restored, why my tabs are blank but the website names are still on the tabs. Click to reload sometimes works, while other times it doesn't. Google, Facebook, Twitter, WordPress websites I am logged into and others will not load anymore for at least an hour. The only way to access them is to open a private window. What is happening to this browser that causes these sites to not load anymore? Any clearing the browser history/cache doesn't bring these sites back. They will only come back an hour after the crash. I've also cleared my ISP cache too (ipconfig/flushdns).

Asked by thecre8tivediva 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cannot access some webpages of my Indeed (Job Site Hiring) web account

Hello, I am an employer and use Indeed website to hire staff. I can log into my Indeed web account and can access all webpages except the Jobs webpage, the most fundamen… (read more)

Hello,

I am an employer and use Indeed website to hire staff. I can log into my Indeed web account and can access all webpages except the Jobs webpage, the most fundamental part of this exercise.

I contacted Indeed and phone rep said to use Google Chrome which worked easily.

I am a dedicated Firefox user and do not want to use Google Chrome. Please fix this access problem which forces an employer to use Chrome to hire his workers.

Thanks.

Asked by general-business 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

connection using OTP failed

Greets to all After last update to 100.0.2 (64bit) connection to National Bank of Greece account is impossible due to an image error occurring, while entering OTP inform… (read more)

Greets to all After last update to 100.0.2 (64bit) connection to National Bank of Greece account is impossible due to an image error occurring, while entering OTP informing :


" error image " connection procedure with OTP failed. Please be sure that your browser allow you storing od cookies and try again.


This does not occur using chrome or edge ...

settings are checked ok, nothing changed recently

Asked by mpampIs 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How do i remove hellofresh/chefs plate ads from my browser homepage. Also how do i get rid of the getpocket articles/clickbait. On second thought how do i make it so there is no content on the firefox homepage?

I never want to see this content again and am considering switching browsers. I don't want to see or think about ads, i don't want to know what getpocket is. I don't wan… (read more)

I never want to see this content again and am considering switching browsers.

I don't want to see or think about ads, i don't want to know what getpocket is. I don't want chefs plate and their columbiahouse 2.0 bullshit product. It is absolute trash.

I do not want to see these things. Ever. Again.

If there is no way to remove these things from my browser its time to go back to chrome.

Thanks.

Asked by kwilliston81 1 year ago

Last reply by cor-el 1 year ago

  • Archived

"Always ask you where to save files" download feature not working

When downloading files from within Firefox, the option "Always ask you where to save files" seems to have stopped working recently. (Since version 98 or 99.) Sometimes it… (read more)

When downloading files from within Firefox, the option "Always ask you where to save files" seems to have stopped working recently. (Since version 98 or 99.) Sometimes it appears the selected files don't download at all, and other times it looks like they get downloaded to the Downloads folder. Still others, especially .pdf files, get downloaded to some unknown location, and then get opened in another application. I experienced no problems up until just the last week or two.

Asked by jnygren 2 years ago

Last reply by Terry 1 year ago

  • Archived

How can I restore my last open tabs from Firefox Sync, NOT from local profile?

My system disk failed, so I had to restore it from pretty old backup, with old Firefox version installed and old profile data. Now I want to start Firefox and reopen all … (read more)

My system disk failed, so I had to restore it from pretty old backup, with old Firefox version installed and old profile data. Now I want to start Firefox and reopen all my recent tabs from Firefox Sync, but not from my local (old) profile. How should I proceed?

Asked by Chip 1 year ago

Last reply by cor-el 1 year ago

  • Archived

"Clear data" problem

Per an article on yahoo news, I decided to clear data by going to: Settings->Privacy & Security->Cookies&Site Date->clear data In hindsight, this turned… (read more)

Per an article on yahoo news, I decided to clear data by going to: Settings->Privacy & Security->Cookies&Site Date->clear data

In hindsight, this turned out to be a mistake. Previously when using yahoo mail, it let me stay logged in for two weeks. Now I have to log in each time. There are also 2 or 3 other sites that logged me in automatically, but now have to log in every time.

How can I undo what I did?

Thank you for any help you can offer,

Carter

Asked by k8vt 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago