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Yahoo mail crashes after playing a downloaded video

I'm on Firefox 103.0.2 64 bit on Windows 10. For the last few months when I play a video of any format that I received as an attachment in Yahoo mail everything works as … (read more)

I'm on Firefox 103.0.2 64 bit on Windows 10. For the last few months when I play a video of any format that I received as an attachment in Yahoo mail everything works as it should until I play the video. After the video is played from the downloaded file Yahoo mail closes. It always happens this way. I first thought it was Yahoo mail but I have another tab with Edge and Yahoo mail on that browser. It doesn't happen when I use Edge to download the video and play it. I use the same player, VLC, to play the video on both browsers. It has worked fine for years.

I am a big fan of Firefox and have used it as long as it has been out. I have convinced all my friends and relatives to use it as well.

Asked by avery1317 2 days ago

not responding

The browser is open but every time I click on something it won't respond and I keep on clicking my mouse until it respond. It also pop up with browser not responding. I… (read more)

The browser is open but every time I click on something it won't respond and I keep on clicking my mouse until it respond. It also pop up with browser not responding. It's starting to get annoying same as typing words the letters won't pop up until a few seconds later. Same goes with deleting too. It won't delete as I keep on pressing delete, it will start deleting 5 seconds later.

Asked by crab2675 2 days ago

dissapointed in Firefox

what ever you are doing to Firefox please stop. keep getting network errors and other errors and still have not fixed the jumping Posts in Facebook. I am or a… (read more)

what ever you are doing to Firefox please stop. keep getting network errors and other errors and still have not fixed the jumping Posts in Facebook. I am or at least was a faithful Firefox user but now will all the errors and such really considering Chrome. I have cleared cache turnoff add ons and still, get the network protocol error happening too often> from what i am seeing in my email about the Facebook issue more peopke are leaving Firefox

Asked by Mary 2 days ago

Very slow loading pages and videos

Loading regular pages like HomeDepot or Wellsfargo are very slow. Can take 30 sec. Videos from CNN or Youtube can take 1 min top load if at all. I have gigabit internet … (read more)

Loading regular pages like HomeDepot or Wellsfargo are very slow. Can take 30 sec. Videos from CNN or Youtube can take 1 min top load if at all. I have gigabit internet and pages load withing 2 sec on Microsoft Edge. I have tried complete removal and reinstallation of Firefox. I have default theme and no extensions installed. I have tried turning off Norton 360 firewall and antivirus, starting Firefox in safe mode, starting Windows 10 in safemode. Nothing helps. Have not only scanned computer with Norton but also with Malwarebytes and found no adware/ viruses. HTML5 seems to be working fine according to a diagnostic page I visited. Firefox works great on my laptop from same internet connection. Have 40 gigabytes free space on disk drive. Please help

Asked by bperryiii 1 day ago

Invalid Security Token some sites

This issue happens on a desktop computer using Windows 10 On a few sites where I tried to post a comment I get this Invalid Security Token error and everything I posted i… (read more)

This issue happens on a desktop computer using Windows 10 On a few sites where I tried to post a comment I get this Invalid Security Token error and everything I posted is gone. I started to save what I wrote so I could paste the comment again and retry but I still get this error. Even after retrying to re-post the comment several times. This has been happening for over a year now and I've tried to find an answer to fix this problem but I can't determine if this is a Firefox, a Windows 10, or some other program or security issue that is causing this. I've also have run into problems with some websites that have required me to re-register or update information using Firefox and had to use the Google Chrome web browser to do that. The last time that happened was with the UPS site a few weeks ago that I needed to track a package. Is this another issue with an Invalid Security Token? Is this an issue in Firefox or Windows 10? Is there some way to find what is causing this problem? Is there a fix or something I need to change, download or turn off? I've emptied my cash and cookies but these problems persist. Both Firefox and windows are current and have the latest updates. I'm no expert on computers and programs, but I can get through fixes if they are explained well. Some online information seems to assume that you know all the ways to get into a program or folder and just tell you to go to "X" folder without mapping directions. Then go to some named program to fix the problem. The biggest problems I've had with that: I have no idea of how to get to that folder and most of the time the name of the folder or program has changed or is in some sub folder that they do not mention. I have been able to fix problems with computers and some programs, but I'm not an expert like you guys are and I don't understand all of the upper high tech language. I guess you could say we are all experts in some things and not so good in others. But if y'all could get back to me on this annoying issue I would appreciate it very much. Thank you Robert

Asked by EIBBOR2654 1 day ago

Last reply by EIBBOR2654 1 day ago

Facebook Messenger will not load. Firefox was updated to 103.0.2 (64-bit) on August 9, 2022. Loads and works properly in Chrome

Facebook Messenger will not load. Firefox was updated to 103.0.2 (64-bit) on August 9, 2022. Was working prior to that update. Loads and works properly in Chrome. Have cl… (read more)

Facebook Messenger will not load. Firefox was updated to 103.0.2 (64-bit) on August 9, 2022. Was working prior to that update. Loads and works properly in Chrome. Have cleared cookies and cache.

Asked by rsnell1 1 day ago

Bookmarked icons

Dear Firefox, can you please tell me how to reset all of my saved web sites in my bookmarks. This morning all the icons have become small round balls (earth symbol) and w… (read more)

Dear Firefox,

can you please tell me how to reset all of my saved web sites in my bookmarks. This morning all the icons have become small round balls (earth symbol) and when I click on the site I wish to open nothing happens. The site no longer have their own icons or symbols.

Kind regards,

Mal Baker

Asked by Mal 1 day ago

Blocking the 'Remove Extention' option from Firefox Extentions dropdown menu

I'm trying to not to have the 'Remove Extension' option be an option from the Extension drop down menu on my personal computer. After mucking around the internet, trying… (read more)

I'm trying to not to have the 'Remove Extension' option be an option from the Extension drop down menu on my personal computer.

After mucking around the internet, trying to figure out how to use .json policy files, Group Policy, whatever 'Enterprise' is, for well over an hour. I've had zero luck on finding detailed instructions about how to do anything I just mentioned, or that it's even possible. (Asides from [question] I found on this site that was solved in '21)

It sounds possible, but I can't find any directions (straightforward or vague) about how to do it.

What can I do, if anything?

Asked by c.c.d.gilmore 1 day ago

moving photos in facebook marketplace photo album

after uploading photos to a marketplace listing, when grabbing the photo you wish to move to front/top, after you drop the photo in the spot firefox loads the photo in a … (read more)

after uploading photos to a marketplace listing, when grabbing the photo you wish to move to front/top, after you drop the photo in the spot firefox loads the photo in a view tab, but you can't go back. if you're like wtf why did it do that, and click back, then it'll take you out of the listing and you have to START ALL OVER AGAIN.

this is complete madness if you've been working on a listing for a while and it then boom it's gone and there's no getting it back unless you remember to save a draft.

in opera, even if accidents happen you can go back and forth and it saves your text entries but firefox for some reason doesn't so i'm tasked with having to remember things constantly, which being autistic drives me completely insane having to bother with. in opera, it's automatically just there so i don't have to worry about remembering anything i wrote.

how to i fix this problem? obviously it's not just a me problem, as i'm willing to bet this has affected others listing in marketplace as well.

as shown in the photos, i try to drag the photo to the slot then boom it just views it instead. the only way to get around losing my work is to go to history, and click on the most recent fb entry. but then still can't move the photo. i'm just going to move it mobile for now, but geez louise what a bother!

Asked by seikavx 1 day ago

Website has verified SSL certificate but is not encrypted

My website has an SSL certificate installed and this is detectable in Firefox. However, looking at the page info, it states that the site is not encrypted. On other brows… (read more)

My website has an SSL certificate installed and this is detectable in Firefox. However, looking at the page info, it states that the site is not encrypted.

On other browsers like IE and Chrome, the site is reported to be using encryption. I also looked at the actual network packets which seem to be encrypted, even when using FireFox. I was wondering if this is a FireFox bug or am I missing something here?

Asked by sohjunqi 1 day ago

"Send Page to Device" and "Send Tab to Device" missing in recent versions!

After I reported this problem earlier (https://support.mozilla.org/en-US/questions/1374122), my installation of Firefox on Windows 10 has been auto-updated to Ver. 103.0.… (read more)

After I reported this problem earlier (https://support.mozilla.org/en-US/questions/1374122), my installation of Firefox on Windows 10 has been auto-updated to Ver. 103.0.2, but the missing "Send Page to Device" and "Send Tab to Device" commands have not been restored yet.

I tested to see whether pages/tabs can be sent back and forth between my Android tablet and PC, as well as whether the Android device is visible on the PC at all, and compared the results between before and after auto-update (88.0.1 and 103.0.2, respectively) . Here is the sum-up:



On PC (88.0.1):

(1) Android device is visible in the "Connected Services" page. (2) It is also listed as destination in the "Send Page to Device" and "Send Tab to Device" commands. (3) Pages/tabs are successfully sent to Android using these commands.


On PC (103.0.2):

(1) Android device is visible in the "Connected Services" page. (2) But the "Send Page to Device" and "Send Tab to Device" commands are not available (see the screen shots below). (3) Therefore, pages/tabs cannot be sent to Android.


On Android, when trying to send a page to PC (88.0.1):

(1) PC is listed as destination in the "Send to other devices" command. (2) Pages are successfully sent to PC using the command.


On Android, when trying to send a page to PC (103.0.2):

(1) PC is listed as destination in the "Send to other devices" command. (2) The command apparently finishes successfully, but the page does not show up on PC.



Though both desktop versions can perfectly sync bookmarks, history, cookies, etc., with Android, it seems something is wrong with Ver. 10x (and 9x as I have reported earlier) in communicating with Android.




[Screen shots]

(Green = 88.0.1, Blue = 103.0.2, Red = Android)

  1. 1: 88.0.1 Version info
  2. 2: 88.0.1 "Connected Services"
  3. 3: 88.0.1 Right click on page
  4. 4: 88.0.1 Right click on tab
  5. 5: Android (connected to 88.0.1) "Send to other devices"
  6. 6: 103.0.2 Version info
  7. 7: 103.0.2 "Connected Services"
  8. 8: 103.0.2 Right click on page
  9. 9: 103.0.2 Right click on tab
  10. 10: Android (connected to 103.0.2) "Send to other devices"

Asked by g_mich 1 day ago

Is it worth to activate these firefox options in aboutconfig?

browser.tabs.loadBookmarksInBackground media.autoplay.allow-extension-background-pages media.autoplay.enabled browser.tabs.loadBookmarksInTabs browser.tabs.extraDragSpace… (read more)

browser.tabs.loadBookmarksInBackground media.autoplay.allow-extension-background-pages media.autoplay.enabled browser.tabs.loadBookmarksInTabs browser.tabs.extraDragSpace layers.acceleration.force-enabled gfx.webrender.enabled layers.force-active

Also is there a way to see which options have been modified easily? And to reset them all?

Asked by klappa 1 day ago

FireFox Security issues for stealing cookies & passwords

Hi dear manager, I know a cyber security team related to military in my country are working on Security holes very badly. In these days there are many trojans and viruse… (read more)

Hi dear manager, I know a cyber security team related to military in my country are working on Security holes very badly. In these days there are many trojans and viruses out there. I am using FF latest update all the time & MalwareBytes & Eset both of them licensed latest versions. Just tell me can hackers steal my passwords & cookies and logged in sessions by opening a single web site in these days? Can they install an exe file in my pc through FF in silent mode without my permission? Imagine a news web site has some malicious codes. Can they steal data through this web site by just opening it?

Asked by helius.dev 1 day ago

Firefox will not let me log into Firefox????

On every device I own, on 3 different network types and multiple locations, "password123" (not my actual password) works. Logs me straight in. No issues whatsoever. I can… (read more)

On every device I own, on 3 different network types and multiple locations, "password123" (not my actual password) works. Logs me straight in. No issues whatsoever. I can log in, log out, uninstall and reinstall, no issues whatsoever. Suddenly, on ONE device, "password123" will not work. It's "incorrect" and yet, here I am still logging in and out using the "incorrect" password on 2 iPhones, a Galaxy phone, Ubuntu, Mac, and a work Windows PC. I had to make a whole separate freaking account just to post this question, because (brilliant work here) you HAVE to be logged into a mozilla account to ask them for help.

Yes I checked the username - several times, it's correct. Yes I cleared cache and cookies and history. Yes I tried uninstalling and reinstalling the program. Yes I made sure it was up to date. Yes I tried older versions of firefox. I even tried (thank heaven its a brand new laptop) completely wiping the entirety of the device and starting from out of the box brand new.

So is my password "password123" or do I now have new and unknown surprise passwords for every device I try to log in on?

Asked by impostermaple 1 day ago

uBlock Origin on msn.com

uBlock Origin has stopped working on msn.com and I have tried everything I can think of to get it to work. It works on other websites but not on msn.com. When I try to … (read more)

uBlock Origin has stopped working on msn.com and I have tried everything I can think of to get it to work. It works on other websites but not on msn.com. When I try to use the element picker or element zapper, the entire page is selected when I hover.

I'm a novice using Firefox (up-to-date and also the latest version of uBlock Origin. uBO does work on other websites. Trying to report the problem on GitHub has not helped.

I'm on a Win 10 Pro 64 bit PC.

Thank you!

Asked by Harster 21 hours ago

Major sites blocked by Facebook Container

Not able to interact with major sites like Verizon and Blue Cross Blue Shield. Today, I was not able to look at my Verizon account. The browser kept switching to a Facebo… (read more)

Not able to interact with major sites like Verizon and Blue Cross Blue Shield. Today, I was not able to look at my Verizon account. The browser kept switching to a Facebook container even when I selected it to override. At times, it blocks logins, or doesn't allow a login button to activate, so I have to use Chrome. I'm getting to the point where after years of loving this browser, I'm seriously considering using Chrome. What is going on, Firefox??????

Asked by rsr.reader 20 hours ago