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  • Archived

I need to determine what -cleanupOnUpgrade does

We have a Patch Deployment Software that updates Firefox along with the other patches. I need to figure out what -cleanupOnUpgrade does. Its being added to the installati… (read more)

We have a Patch Deployment Software that updates Firefox along with the other patches.

I need to figure out what -cleanupOnUpgrade does.

Its being added to the installation command that our deployment software sends out.

Asked by IT_FSCU 3 years ago

Last reply by Seburo 3 years ago

  • Archived

all saved passwords gone after most recent update

Updated to the most recent version of firefox (running 49.0.1) after i got a notification saying there was a new version available. Today i went to a website that i had m… (read more)

Updated to the most recent version of firefox (running 49.0.1) after i got a notification saying there was a new version available. Today i went to a website that i had my password saved for, but it wasn't showing up when i tried to log in. Went to my saved passwords and all of my old logins + passwords are gone, only have what i've saved since the update . I went through a few of the 'lost saved password' questions and have tried to restore previous versions of logins.json (i also noticed a corrupt logins.json file in my profile), I also tried to make a new profile and copy over logins, i booted in safe mode etc but nothing is working. Is there anything I can do to get my passwords back?!

Asked by wherearemypasswords 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Authentication being reuested by http://proton22.xyz due to security breach

A screen opens and I get the following audio message: A username and password are being requested by http://proton22.xyz. The site says "Mozilla browser is blocked to avo… (read more)

A screen opens and I get the following audio message: A username and password are being requested by http://proton22.xyz. The site says "Mozilla browser is blocked to avoid data theft in your computer, Suspicious traces found. Call immediately at: 1-844-692-6305"

Asked by jsmithxx 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Opening a new tab (Top Sites) begins downloading a file from an old site. The solution: remove the source web site from Top Sites.

Every time I'd open a new tab, my download manager would pop open asking to save an mp3 file. The mp3 file was from a web site that would automatically start playing the… (read more)

Every time I'd open a new tab, my download manager would pop open asking to save an mp3 file. The mp3 file was from a web site that would automatically start playing the music anytime you went to it's home page. <insert long story of chasing numerous ways of clearing cache files and stored settings that didn't work> Yes, a new profile (devoid of any important saved information) worked. But that wasn't a solution, just an avoidance. ... The solution: My new tabs were configured to show my top sites. By sheer luck I happened to notice the source web site of this mp3 file being displayed within my top sites. Clicking the X to remove that site solved the issue.

Asked by 4DGeorge 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Cannot sign in to setup sync

Hi, I've reinstalled firefox beta on my Windows 10 machine. When I try to sign in to include this machine the login screen just displays "working". The password is correc… (read more)

Hi,

I've reinstalled firefox beta on my Windows 10 machine. When I try to sign in to include this machine the login screen just displays "working". The password is correct as I've gone to another machine, signed out of sync then signed back in again. Any thoughts as to a solution please? Thanks

Asked by tomg35 3 years ago

Last reply by philipp 3 years ago

  • Archived

Fails to connect asking if I have right web address

MSN news allowed headline page but unable to receive any further requested information on the subject asking me if I have the right web address. Can receive emails but… (read more)

MSN news allowed headline page but unable to receive any further requested information on the subject asking me if I have the right web address. Can receive emails but cannot send just forwards to my outbox. I have documents hit with malware "odin" so am I to assume this is the cause of all the problems?


I believe "odin" was introduced into my computer when I mistakenly downloaded Adobe 9.5 instead of Adobe 9.5.5 and the message I receive when attempting to open a document attacked by "odin" requests an app to enable access to the document

Asked by pepjazz 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Estonia ID card problem

Hello. What about this old issue? www.id.ee/?id=30608&read=37737 I always used id + firefox without any problems. But in the last time i need to use IE or Chrome for … (read more)

Hello. What about this old issue? www.id.ee/?id=30608&read=37737

I always used id + firefox without any problems. But in the last time i need to use IE or Chrome for id signing. It is very uncomfortable and I'm already thinking about the possibility to move to a different browser entirely.

Also, I set up a large number of computers in Estonia. Because of this problem, I simply can not recommend firefox for work with id cards.

Asked by Asmodeus83 3 years ago

Last reply by Seburo 3 years ago

  • Archived

I can't log in to a microsoft update site and get a warning message.

My printer was configured the other day and it wasn't me. The way of gaining access was through the lrpc which is remote procedure account. I have been being hacked to th… (read more)

My printer was configured the other day and it wasn't me. The way of gaining access was through the lrpc which is remote procedure account. I have been being hacked to the point where they have access to my computer as much as I do or even more with the ability to lock me out of programs and even the internet. So I was informed lrpc has a security issue and told me to go to a microsoft account to get an update. I know this site is legit yet I get an error message that it can't connect to https://update.microsoft.com/microsoftupdate/ site to secure this vulnerability. The hacking I have no idea what to do about but what could be causing an error message to a legit site from mozilla? Any ideas on how to deal with a hacker who has the ability to shut down my windows firewall and make it so I can't access the settings to turn it back on? The hacking is brushed off by everyone as malware but I have seen things done to my computer that I had no idea a hacker could even do. I even have reason to believe they are downstairs neighbors but I can't prove anything and the police do not seem to be able to help. They say they will do their best but they don't even know when another hacking problem happens. Is there anyway to stop this? The FBI or Microsoft itself. The hacking seems to be malicious attempts and doesn't seem to have an objective of any kind.

Asked by thehacked 3 years ago

Last reply by FredMcD 3 years ago

  • Solved
  • Archived

I have a suspicious "9o0gle.com" as my homepage

Hi, my name is Ryan, and I need help. several days ago, my lil brother used this computer for browsing and I don't know he downloaded what and from where. suddenly after … (read more)

Hi, my name is Ryan, and I need help.

several days ago, my lil brother used this computer for browsing and I don't know he downloaded what and from where. suddenly after he left my house, I got my firefox homepage changed to "9o0gle.com", some pop-ups ads and some unusual program installed to this computer. I uninstall all of them. I knew it was malware, or adware or spyware or anything else. so I decided to scan the whole computer at once. I found at least 445 malware and other viruses and all of those removed from my computer, but still "9o0gle.com" wont disappear. I tried to look at the homepage, but nothing written in it. I tried to look after the shortcut, and delete "9o0gle.com" in the "Target" bar with this text ("C:\Program Files (x86)\Mozilla Firefox\firefox.exe"), I removed everything after that address but still got "9o0gle.com" after two or three times I used. I tried to backup my bookmarks and reinstall the firefox, removing all the firefox data from my computer but still have the same problem until I write this message to firefox support.

indeed, I tried everything I found on the internet to remove this annoying "index" bar, also removing several unusual script of ip addresses in "hosts" file, deleting some suspicious registry strings, etc.

would you please help me this time?

PS. I also have the screen capt attached to this message.

Asked by arizayb 3 years ago

Answered by FredMcD 3 years ago

  • Archived

Timeout and can't connect to Firefox Sync

So I reset the password on Firefox Sync and had to log in again with the new password. I enter my credentials with the new updated password and it just says "working" and… (read more)

So I reset the password on Firefox Sync and had to log in again with the new password. I enter my credentials with the new updated password and it just says "working" and doesn't log me in. So I went to tools>Web Developer>Web Console. And this is what it says:

Working… 5c1f9275.main.js:17:3920 d.prototype.error https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:17:3920 c.exports.captureError https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:17:27541 B<.logError https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:19:14125 e https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:19:8586 D https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:13:12850 s.partial/c https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:13:13373

d/

Asked by Ladyfoxi 3 years ago

Last reply by philipp 3 years ago

  • Archived

How do I totally remove "software security device" from my computer?

The notice pops up frequently while I am working, especially when opening a program. I can simply press Cancel, and it goes away. I cannot see any useful service from th… (read more)

The notice pops up frequently while I am working, especially when opening a program. I can simply press Cancel, and it goes away. I cannot see any useful service from this program [I can't even find where it is located]. In the Security section there is a provision to change the master password, but unless the original password can be entered, no progress can be made.

Asked by TCArmor 3 years ago

Last reply by FredMcD 3 years ago

  • Solved
  • Archived

Security settings in about:configm I am using Mozilla Firefox 50

I would like to know about changing some security settings in about:config. Right now in about:config the line [security.OCSP.require;false], and line[services.sync.pref… (read more)

I would like to know about changing some security settings in about:config.

Right now in about:config the line [security.OCSP.require;false], and line[services.sync.prefs.sync.security.OCSP.require;false] are set to false.

Would I have better browser security if these two line were set to 'true'?

Are there other security changes I could make in about:config that would result in better security.

Asked by SatSanga 3 years ago

Answered by ideato 3 years ago

  • Archived

want firefox to open on startup at top of screen

new computer, Firefox would open on top of screen with my bookmarks / toolbar ..... bottom of screen showed my other icons on my backgroung picture VERY NICE! I instal… (read more)

new computer, Firefox would open on top of screen with my bookmarks / toolbar ..... bottom of screen showed my other icons on my backgroung picture VERY NICE! I installed malwarebytes which i had on the old machine, ran the scan and now firefox and my bookmarks are gone .... I can open Firefox from the sidebar icon. PLEASE PLEASE PLEASE help1

Asked by Burrett 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Why my website is reported as scam, when it's mail client...

My website http://mail.dema.bike is exchange website and mozilla showing it like scam? What is this, when mozilla can report website without reason? I asking for immediat… (read more)

My website http://mail.dema.bike is exchange website and mozilla showing it like scam? What is this, when mozilla can report website without reason? I asking for immediately remove this website from blacklist.

Asked by BAILANDO 3 years ago

Last reply by John99 3 years ago

  • Archived

All my sync data has gone and do not show up when syncing?

Hi All, 3 weeks I was installing a fresh windows, and while syncing to get my data back, nothing showed up. There were a lot of data and add-ons and I cannot get them bac… (read more)

Hi All,

3 weeks I was installing a fresh windows, and while syncing to get my data back, nothing showed up. There were a lot of data and add-ons and I cannot get them back. Please help me finding that backup.

Thanks,

Asked by sadonight 3 years ago

Last reply by Seburo 3 years ago

  • Archived

Windows 10 update 3201845 removes extensions

After Windows 10 applied update KB3201845, Firefox had a new profile which did not include any extensions, and customised options were lost. Bookmarks and history remaine… (read more)

After Windows 10 applied update KB3201845, Firefox had a new profile which did not include any extensions, and customised options were lost. Bookmarks and history remained. The old profile directory still existed, but was almost empty.

Asked by Gyroglm 3 years ago

Last reply by FredMcD 3 years ago