I have Windows 7 Professional and Kaspersky Internet Security. I had Mozilla Firefox 49.0.1. I also had Mozilla Firefox 42.0 in my Programs and Features List. I recently … (read more)
I have Windows 7 Professional and Kaspersky Internet Security. I had Mozilla Firefox 49.0.1. I also had Mozilla Firefox 42.0 in my Programs and Features List. I recently switched to Kaspersky Total Security and it told me that it was updating my MF 42.0 to MF 49.0.1. I wondered why I still had 42.0 in Programs and Features. When I try to uninstall it, under Administrative Account, I get "You do not have sufficient access to uninstall MF 42.0. Please contact your sysadmin." Every few hours Kaspersky Total Security would tell me it was updating MF 42.0. This was making me nuts, so I tried disabling/uninstalling it with CCleaner. Didn't work. I tried Revo Uninstaller. Didn't work. Finally I said, "Screw it!" and tried to uninstall MF 49.0.1 from Programs and Features, thinking that if I uninstalled 49.0.1, 42.0 would go with it and I could get a fresh copy. I got "An error occurred while trying to uninstall MF 49.0.1 (x86 en-us) It may have already been uninstalled. Would you like to remove it from the Programs and Features List?" I clicked NO, and looked up how to uninstall MF 49.0.1 online using the Helper uninstaller. So that was gone, but it's still in the Programs and Features List. So is MF 42.0. MF 42.0 is still hanging around, and Kaspersky Total Security was trying to update it every few hours.
Finally, I hit "Ignore" to keep Kaspersky from nagging me about the software "Update". But this is making me crazy! I had to reinstall MF 49.0.1 just so I could post this question:
How do I get rid of this MF 42.0 file? How do I properly uninstall MF 49.0.1 so that they both disappear from my Programs and Features and don't leave little pieces of code lying around? Thanks for your time, and for any advice you can give me. I appreciate it.