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Synchronization

How will I ever get my PCs synchronized with this stupid 5-minutes-regulation, when it takes repeatedly more than an hour to get the 6-digits? I tried at various times of… (read more)

How will I ever get my PCs synchronized with this stupid 5-minutes-regulation, when it takes repeatedly more than an hour to get the 6-digits? I tried at various times of the day for almost a week.

Asked by bernhard.nauck 2 months ago

Sorry, we have locked your account.

hi, [REMOVED BY MODERATOR] is my firefox account, is my email, and It's my valid email,but, I don't know why login show "sorry, we have locked your account"? [Persona… (read more)

hi, [REMOVED BY MODERATOR] is my firefox account, is my email, and It's my valid email,but, I don't know why login show "sorry, we have locked your account"?

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by root14 2 months ago

Sync not working between two computers

I'm trying to sync my bookmarks, passwords etc between two devices, one HP running on Win7 and one Lenovo running on Win10, and they are not sharing data. I can see both … (read more)

I'm trying to sync my bookmarks, passwords etc between two devices, one HP running on Win7 and one Lenovo running on Win10, and they are not sharing data. I can see both devices on my account, and I can send tabs between the two browsers. Additionally, the sync works between the HP laptop and my iphone.

Any suggestions?

Asked by tim.fisher 2 months ago

Electing NOT to use FireFox Sync

Folks All I wish to do is NOT use FF sync and stop asking me, now warning me that I am not using Sync. Do NOT want to use FireFox Sync. I keep getting inundated with "Sig… (read more)

Folks All I wish to do is NOT use FF sync and stop asking me, now warning me that I am not using Sync.

Do NOT want to use FireFox Sync. I keep getting inundated with "Sign Into Your Account to enable FF Sync. "

Asked by Fran 2 months ago

synching brower settings across devices

Hi - I am having trouble synching across multiple devices. I migrated my folders and bookmarks from Google Chrome onto Firefox on my laptop; now I want these bookmarks an… (read more)

Hi - I am having trouble synching across multiple devices. I migrated my folders and bookmarks from Google Chrome onto Firefox on my laptop; now I want these bookmarks and folders to appear on my desktop. Please advise?

Thanks!

Margaret

Asked by mmcneal242 1 month ago

Bookmarks from Mobile not transferring to Desktop

Hi, I recently did a clean install of windows. I reinstalled firefox and signed in to my normal account, but none of my bookmarks or addons were there strangely. I still … (read more)

Hi,

I recently did a clean install of windows.

I reinstalled firefox and signed in to my normal account, but none of my bookmarks or addons were there strangely.

I still have them all on my mobile Firefox app though...why have they not synced over? Thanks

Asked by harrycallard61 1 month ago

Firefox Mobile is still using Old Passwords even after Sync-ed with Desktop

I think Firefox Sync from Desktop to Mobile is having issues. I am not seeing the saved logins cascaded across the devices even after an explicit manual Sync option exerc… (read more)

I think Firefox Sync from Desktop to Mobile is having issues. I am not seeing the saved logins cascaded across the devices even after an explicit manual Sync option exercised too.

Or is it mandatory to install Lockwise also installed in both the devices. I was of the opinion that the built-in sync of the browser would take care of this requirement.

Asked by Deepak K Vasudevan 1 month ago

请求帮助,希望有人可以来帮助我

我不知道我在这个地方提出问题是否合适,不过我还是没办法,只能在这里寻求帮助,我的Mozilla账号在浏览器Mozilla官网,在https://support.mozilla.org/zh-CN/get-involved/questions这个网址里面有一个我要报名选项,我由于好奇心的驱使,我点击了,但是,这导致我现在加入了Mozilla… (read more)

我不知道我在这个地方提出问题是否合适,不过我还是没办法,只能在这里寻求帮助,我的Mozilla账号在浏览器Mozilla官网,在https://support.mozilla.org/zh-CN/get-involved/questions这个网址里面有一个我要报名选项,我由于好奇心的驱使,我点击了,但是,这导致我现在加入了Mozilla志愿者计划,但是我自己的能力不足,不足以帮助他人,所以我希望我的账号可以退出这个计划 我现在已经在中国的一些网站寻找过了办法,也到中国的一些论坛上面,例如知乎等地方寻找了解决办法,但是没有答案,所以只能用邮件来寻找你们官方的帮助,由于中国大陆的谋智网络有限公司没有这项功能,我是在国际版的Mozilla基金会官网发生的这个事情,所以,我希望能得到你们的帮助,我因为这个已经找了快两个小时的办法了,所以我希望官方可以帮助我,拜托了

Asked by alsttabblt 1 month ago

فشل تاكيد حسابي علي فايرفوكس

بعد التحية الطيبة لا استطيع الي تاكيد حسابي علي فايرفوكس نظرا لان حسابي علي جيميل تم اختراقه وبالتاالي تم غلقه فهل من مساعدة لتاكيد حسابي علي فايرفوكس والوصول الي كلمات ا… (read more)

بعد التحية الطيبة لا استطيع الي تاكيد حسابي علي فايرفوكس نظرا لان حسابي علي جيميل تم اختراقه وبالتاالي تم غلقه فهل من مساعدة لتاكيد حسابي علي فايرفوكس والوصول الي كلمات السر مع الشكر

Asked by kabrio2018kk88@gmail.com 1 month ago

Blocked

The following report was sent from my bitdefender protection VPN " Firefox.exe attempted to establish a connection relying on an expired certificate to us.shb-sync.com. W… (read more)

The following report was sent from my bitdefender protection VPN " Firefox.exe attempted to establish a connection relying on an expired certificate to us.shb-sync.com. We blocked the connection to keep your data safe since websites must renew their certificates with a certification authority to stay current, and outdated security certificates represent a risk

Asked by irene.graham04 1 month ago

Firefox isn't syncing properly

Hello Should Firefox be syncing between installations on different platforms? On my Windows Firefox, I have the CamelCamelCamel extension and the Facebook containers exte… (read more)

Hello

Should Firefox be syncing between installations on different platforms?

On my Windows Firefox, I have the CamelCamelCamel extension and the Facebook containers extension, but on Linux those aren't being picked up!

What am I missing? When I force it to Sync on Manjaro Linux, it says it is all synced up, but those extensions I mentioned aren't coming through!

Thanks

Asked by ciwan1859 1 month ago

Firefox Sync Settings

I just added a new Firefox installation to my Firefox account. I did so by clicking on sync settings, in order to have a chance to modify the settings before sync starte… (read more)

I just added a new Firefox installation to my Firefox account. I did so by clicking on sync settings, in order to have a chance to modify the settings before sync started. As expected, I was first prompted to sign in to my Firefox account. I was then invited to install Firefox on my smartphone, which doesn't interest me. Since I found no option to dismiss this completely, I clicked on "remind me later". Then, instead of opening Sync settings as I expected, Firefox began to sync immediately. In fact the activity blocked Firefox for a while, preventing me from accessing sync settings at all. After getting into the settings, I disabled some things in sync settings, but don't know what undesired "cross-fertilization" may have already occurred between my Firefox installations. How can I find out? How can I get control of Firefox's syncing behaviour? There is a prominent "Sync now" button in the sync settings, but this only makes sense to me if there is some way to stop automatic syncing and make Firefox wait for me to click the button. How can I suspend automatic sync and make Firefox wait for a manual sync command?

Asked by rsbrux 1 month ago

Delete an existing account associated to an email that I can't access anymore

Hello, I'm in a bit of a trouble here, as I got recently and quite suddenly put aside from my job, and with that, lost access to my professional e-mail adress and to my p… (read more)

Hello,

I'm in a bit of a trouble here, as I got recently and quite suddenly put aside from my job, and with that, lost access to my professional e-mail adress and to my professional computer. Problem is I had a Firefox account linked to my professional e-mail adress, and with this "work from home" situation I made the mistake to mix things up a little and store some personal passwords, on my pro computer. I changed most of my passwords since then, but still, I'd prefer if even the old ones weren't in the nature... As I can't log into my pro inbox anymore to validate the 2 steps connexion to firefox sync, I can't access my Firefox account from any other computer to remotely delete all these sensitive informations.

As this account mainly stores work related bookmarks and passwords, I don't particularly plan on claiming it back, as it would be of no use to me now. Instead, I'd prefer to see this account purely deleted, and to be able to move on with a clean slate.

I would like to know if there is a way, some procedure or anything, for the Mozilla teams to manualy delete an account and all it contains ?

Thank you in advance.

Asked by Saulot 1 month ago

Lost all my bookmarks while logged into my firefox account

Hello ! This week, I reset my computer. I had been logged into my Firefox account since February 2020 and noticed that my bookmarks and other stuff would be saved. When … (read more)

Hello !

This week, I reset my computer. I had been logged into my Firefox account since February 2020 and noticed that my bookmarks and other stuff would be saved.

When I logged into my Firefox account in the web browser, nothing happened. I lost all my bookmarks.

It's very wiered because i really didn't get anything back, and i did'nt make a backup of my bookmarks before my reinstallation.

Someone has a solution to help me get back my bookmarks ?

Asked by wawaaa 1 month ago

Everything is gone

Hello, I had to reset my OS on the work laptop, and after finishing, I tried to login but I coulnd't get the right password on Firefox. I selected the "reset password" op… (read more)

Hello,

I had to reset my OS on the work laptop, and after finishing, I tried to login but I coulnd't get the right password on Firefox. I selected the "reset password" option, and I saw the pop-up noticing me that I might lose some bookmarks. No worries, I said, because I did this before and it was all good. Upon logging in with my new password... I was terrified to find everything missing: my passwords, my bookmarks, my history.. everything. It's all I had ever since I work here (almost 6 years). Is there any way that I could recover my missing data?

Thank you, Leonard

Asked by leonard.neamtu 1 month ago

Active device "Last seen 2 months ago"

Hi, I regularly Sync between three devices. The devices are - PC - Phone - Microsoft Surface PC and Phone are working fine. I can send Tabs between those devices with no… (read more)

Hi, I regularly Sync between three devices. The devices are

- PC

- Phone

- Microsoft Surface

PC and Phone are working fine. I can send Tabs between those devices with no problems(my main use of Sync). Unfortunately the Surface doesn't show up as an active device. Sync shows it as "Last seen 2 months ago" so I am unable to send Tabs to that device.

I can Sync the Surface just fine. When I click "Sync Now" it successfully Syncs with no error but the device still shows as "Last seen 2 months ago". Firefox is fully updated on all devices.

Any help would be appreciated. Thanks!

Asked by Baelorn 1 month ago