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Where is my donation email I charged to Visa yesterday?

I went on Firefox yesterday and you requested a donation at Home Page, which I charged to my Visa account for $10.00 one time. You did not send me an email confirming th… (read more)

I went on Firefox yesterday and you requested a donation at Home Page, which I charged to my Visa account for $10.00 one time.

You did not send me an email confirming this donation, and my Visa account has not been charged yet?

When does this get processed? I Feel insecure with my Visa floating around somewhere?

Asked by iamenuf2 5 years ago

Last reply by the-edmeister 5 years ago

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FireFox 39 Incompatible with All Cisco Devices

With the latest update access to all Cisco devices via FireFox is no longer supported. I am now receiving the following errors: Secure Connection Failed An error occurre… (read more)

With the latest update access to all Cisco devices via FireFox is no longer supported. I am now receiving the following errors:

Secure Connection Failed An error occurred during a connection to [IP]. SSL received a weak ephemeral Diffie-Hellman key in Server Key Exchange handshake message. (Error code: ssl_error_weak_server_ephemeral_dh_key) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Is there a way to roll-back the version to avoid this or a permanent fix? FireFox is currently the only browser that works very well with Cisco devices and now it will not work at all.

Asked by pk0611 4 years ago

Answered by jscher2000 4 years ago

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Firefox keeps open connections to different IP addresses even when closed

Hello, I have recently noticed that despite the Firefox process being closed, there are a number of connections still open and remain open for the duration of the current… (read more)

Hello, I have recently noticed that despite the Firefox process being closed, there are a number of connections still open and remain open for the duration of the current computer session. Restart seems to close all connections. Connections increase and stay open the more I would browse.

OS is Windows 7 Ultimate Running Firefox 55.0.3 Using Kaspersky Internet Security 2018 to monitor active connections.

Screen shot attached to show some examples of active connections even when Firefox is closed. Any idea why this is happening and how to prevent it?

Asked by Cornelius321 2 years ago

Last reply by FredMcD 2 years ago

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New (2017) occurrence of pop-up problem.

For past several days, a pop-up message appears every time I attempt to open my browser asking if I want to allow this app to make changes to my computer. The app is list… (read more)

For past several days, a pop-up message appears every time I attempt to open my browser asking if I want to allow this app to make changes to my computer. The app is listed as Firefox Software Updater. When I checked Add-ons, I notice an add-on which is listed as temporary in support of Safe Browsing Version 4 and will supposedly be deleted once the roll-out of this feature is complete. How long is this 'roll-out' supposed to take? This has been going on for days. Should I be responding 'No' or 'Yes'? I'm using Windows 10 and Firefox 56.0.1.

Asked by shirov70 2 years ago

Last reply by Shadow110 2 years ago

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I'm trying to disable the Firefox Library completely

Hi guys, I'm working on locking down Firefox for some of our corporate machines, and in at least one of our configurations, I need to completely remove access to the Libr… (read more)

Hi guys, I'm working on locking down Firefox for some of our corporate machines, and in at least one of our configurations, I need to completely remove access to the Library and all it's components for security reasons, as it could be abused to browse local drives, and these are supposed to be kiosks.

Is there a way to either disable the UI element of the Library (what's the CSS ID, and then I can try to put it in CCK2 to disable that UI element) or to completely disable the Library window/functions/feature itself?

Asked by RDshift 2 years ago

Last reply by RDshift 2 years ago

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My browser stored someone else's online bank account login details

I often use the hungarian OTP bank online bank service nly on my personal macbook. Nobody else uses my comp. Last time when I tried to log in, the username and the accou… (read more)

I often use the hungarian OTP bank online bank service nly on my personal macbook. Nobody else uses my comp. Last time when I tried to log in, the username and the account number (these are login data) were not mine! These werent a fake numbers, these were someone else's login details. The password field is always empty and at first glance I did not realize this fake numbers, I just typed my password and the login was unsuccesfull. When I checked the account number I realized these were unknown numbers, not mine. How does it happen?

Asked by Csikitimi 5 years ago

Last reply by guigs 5 years ago

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My home page won't load

My home page is my companies home page which requires authentication. Before the latest update I had no problems, but now it won't let me log in. I enter the credential… (read more)

My home page is my companies home page which requires authentication. Before the latest update I had no problems, but now it won't let me log in. I enter the credentials and hit OK and the box just keeps coming back up. I can log in via Safari with no problem so it appears that it's something in the security settings but I can't figure out what. I've tried a number of fixes that I've seen for similar issues, but none seam to work.

As an aside... it is way too difficult to ask a question through Mozilla Support!

Asked by mikeljcarr 5 years ago

Last reply by cor-el 5 years ago

hackers have complete control of my Firefox and installed their own developer mode with different email address.

Hackers have taken control of my Firefox and are maliciously using developer mode to alter settings and change behavior. They have hidden help/feedback icon so I can't s… (read more)

Hackers have taken control of my Firefox and are maliciously using developer mode to alter settings and change behavior. They have hidden help/feedback icon so I can't send emergency info to firefox. They repeatedly change privacy settings for gmail on firefox to capture/alter my emails. They turn off my google sign in which has protected mode always on so they can load porn, inflammatory politics or foreign crap onto my youtube "recommended videos." They have posed as me and signed up for "developer" software in firefox that manipulates the entire account. They used a different email address and sign in to github on my own computer to do this, and I don't know the email address and can't do this. All of the info in my firefox account is now repeatedly tampered with. They also pose as developers throughout my computer and maliciously change everything. My computer is for an individual, myself who isn't part of any organization and shouldn't have organization "administrators. Can't firefox recognize that these are hackers and eliminate them?

Asked by skywriter321 3 weeks ago

Last reply by Roland Tanglao 3 weeks ago

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Problemas para instalar Firefox

En mi Laptop estaba funcionado bien el navegador Firefox, hasta que mi proveedor de un Banco me exigió instalar un protector para el navegador por seguridad, después de i… (read more)

En mi Laptop estaba funcionado bien el navegador Firefox, hasta que mi proveedor de un Banco me exigió instalar un protector para el navegador por seguridad, después de instalado, comenzaron los problema, no me abría Firefox, procedí a limpiar el historial y la cookies, no funciono la limpieza, desinstale Firefox y lo instale de nuevo, al terminar la instalación, salió una aviso: NO SE PUEDE CARGAR SU PERFIL FIREFOX. PUEDE QUE ESTA INACCESIBLE O HAYA DESAPARECIDO. PERFIL DESAPARESIDO. Por favor me podrían ayudar con instrucciones para seguir usando tan maravilloso navegador? Gracias Saludos Omar Machado

Asked by ORM 5 years ago

Answered by FredMcD 5 years ago

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Firefox Exploit Screen-Captures

Hi guys, Well, I think I bring here a very interesting thing for the Mozilla team. I found I have some sort of exploit which takes screen captures whenever I click on any… (read more)

Hi guys, Well, I think I bring here a very interesting thing for the Mozilla team. I found I have some sort of exploit which takes screen captures whenever I click on any web page. It is specially active whenever you are entering sensitive information like when I log-in onto site accounts, o whenever I check something on the bank. I checked processes using process explorer, and everything points at Mozilla being very active and nothing else. I check the creation of those screen captures and they are always, there. I normally kill every process which is not necessary, and the ones left are just essential. I ran several bootable antivirues like Eset, Kaspersky and Bitdefender and they don't detect anything weird. I removed from a bootable CD all temp files this "thing" creates while making files and take snap of my screen. I goes back on when you are back on Windows. I know that something was going on when on the bank site I had a AVG-antivirus alert saying that an exploit was active and gave me the option to remove it. Other than that, you don't feel a thing. As said, it goes back the alert everytime you visit the bank and some other log-ins, specially while banking. I also disable all Firefox add-ons, as well as the Java on my computer -I believe there's some connection with Java here-. I have the suspicion that it is pdf/exploit coz I saw a glimpse of that name while uninstalling something which I thing was Facemoods. Not too sure how it got there. So there, guys!! I don't know where this "thing" resides, really does -it could be doing more things-, or how to get rid of it. PS: I saw a while ago that I have to mozilla folder hanging from "program files". One is mozilla.bak. I'm digging into this now. Any shed on this, you pros!! I'm not a pro myself, yet I love IT :-) Thanks a bunch in advance to anyone taking the time to solve the one big problem Firefox has and is going to have in the short run. BR F

Asked by Fistro 5 years ago

Last reply by guigs 5 years ago

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How can I stop admin users from changing Firefox configuration files.

I need to configure Firefox in an enterprise environment. Other that using 3rd part group policy templates which I do not want to do, the only option I have found to lock… (read more)

I need to configure Firefox in an enterprise environment. Other that using 3rd part group policy templates which I do not want to do, the only option I have found to lock it down is using preference files. This will lock down Firefox but I need a way to stop an admin user from manually editing the configuration files.

I thought of using a group policy preference to copy the preference files on every GP refresh but it can take up to 90 minutes for the policy to apply. Is there a better way to lock down the files themselves?

Asked by disaak 2 years ago

Answered by disaak 2 years ago

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(mac) no font smoothing in bookmarks menu and other panels in FF 34

after the update to FF 34.0 the anti-aliasing (font smoothing) in e.g. the bookmark menu side panel is GONE. any chance to get it back with an about:config setting? websi… (read more)

after the update to FF 34.0 the anti-aliasing (font smoothing) in e.g. the bookmark menu side panel is GONE. any chance to get it back with an about:config setting? website content is fine, as well as text on tabs or in the browser bar

Asked by hexeric 5 years ago

Answered by hexeric 5 years ago

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Firefox keeps me logged IN until I restart it, even after website log off. Why ?

Hello, I use Firefox 35.0.1. I set up the options to never keep the cookies. The issue : I log on an Exchange webmail. I read my emails. I log off from the Exchange webm… (read more)

Hello,

I use Firefox 35.0.1. I set up the options to never keep the cookies.

The issue : I log on an Exchange webmail. I read my emails. I log off from the Exchange webmail. I go back to the mail page of the webmail, and I am logged in !

Other test : I log on an Exchange webmail. I read my emails. I log off from the Exchange webmail. I close Firefox. I re open firefox, I go back to the mail page of the webmail, and I have to enter my credentials (that is normal)

Other test : I log on an Exchange webmail. I read my emails. I log off from the Exchange webmail. I force Firefox to remove the cookies, but I keep Firefox opened. I go back to the mail page of the webmail, and I have to enter my credentials (that is normal)


Other test : I tried to reproduce the issue with another Internet Browser (the "e" one). I log on an Exchange webmail. I read my emails. I log off from the Exchange webmail. I go back to the mail page of the webmail, and I have to enter my credentials.

So, it seems not to be a webmail configuration, as another browser behaves normally.

Is there something that i have not thought about ?

Thank you for your help

Asked by whiser 5 years ago

Answered by whiser 5 years ago