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scam pop up that I can not get rid of

I have a pop up that is coming through probably 50 times a day that I can not figure out how to get rid of, can someone help me? ITs a little notification the comes throu… (read more)

I have a pop up that is coming through probably 50 times a day that I can not figure out how to get rid of, can someone help me? ITs a little notification the comes through in the top corner of my screen and its driving me nuts.

Asked by Operations Jim Hadden 1 week ago

Last reply by jonzn4SUSE 1 week ago

Adding push notifications on Mac desktop computer

I am trying to add a website push notification on a mac desktop. I went to Privacy and Security >Notifications> Settings, and could not find any way to add a URL, I… (read more)

I am trying to add a website push notification on a mac desktop. I went to Privacy and Security >Notifications> Settings, and could not find any way to add a URL, I could only search for one.

Asked by Clarice Hirata 1 month ago

How do I disable these annoying Firefox pop ups???

How do I disable these annoying Firefox pop ups??? This happened a few months ago and I wound up buying a new computer - now the same crap is happening on this new compu… (read more)

How do I disable these annoying Firefox pop ups??? This happened a few months ago and I wound up buying a new computer - now the same crap is happening on this new computer..... It takes up a good portion of the right - lower portion of my screen......I delete one of the three, another takes its place......sick of this

Asked by lundaylee 2 months ago

Last reply by James 2 months ago

intrusive notifications

Hi I bought a PC with McAfee on it, but it had expired.. I use s different anti-virus which is much better. But they have started chasing their subscription, and warning … (read more)

Hi I bought a PC with McAfee on it, but it had expired.. I use s different anti-virus which is much better. But they have started chasing their subscription, and warning me of viruses which don't exist. I have tried to block it through Mozilla permissions section but couldn't. It sits in the bottom r/h corner of the screen, blocking any chatbox that uses that bit of screen. I can't get rid of it. Can anyone help? Ken

Asked by kenparsons2024 2 months ago

Last reply by James 2 months ago

  • Archived

about:processes missing multiple elements

Over the past couple weeks of updates, the about:processes page is now missing several elements, such as the memory usage, CPU usage, and the close (X) button for each pr… (read more)

Over the past couple weeks of updates, the about:processes page is now missing several elements, such as the memory usage, CPU usage, and the close (X) button for each process/tab. See attached screenshot. Normally each row would show the memory, cpu, and if it's a closeable tab, the X button would be on the far right upon hover.

Browser: Firefox Developer Edition 135.0b3 64-bit, build 20250110123854 OS: Windows 10 22H2 64-bit (Windows_NT 10.0 19045)

Let me know what other info you need to squash this bug. Thank you!

Asked by Stan 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

i need hilps

An error occurred during a connection to www.youtube.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown b… (read more)

An error occurred during a connection to www.youtube.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

why i see this

Asked by mahan laptob 11 months ago

Last reply by jonzn4SUSE 11 months ago

Trojan Virus ?

Receiving Popups in Firefox Trojan Virus found, System Warning.... every time I close or dismiss another pops up. It indicated it was from McAfee at first, now includes w… (read more)

Receiving Popups in Firefox Trojan Virus found, System Warning.... every time I close or dismiss another pops up. It indicated it was from McAfee at first, now includes websites I removed from Notifications... I scanned via Webroot 4 times now No threats found, None removed.... So I shut everything down and rebooted. Came right back up.

I am afraid to log into anything including email but I need help ASAP!!

Asked by QLucky 1 month ago

Last reply by TyDraniu 1 month ago

  • Archived

why do i have a block

I have have just come across this information and have no idea what add on it is referring to. I'm not one that uses much in the way off add ons. Here I am, 79 next mon… (read more)

I have have just come across this information and have no idea what add on it is referring to. I'm not one that uses much in the way off add ons. Here I am, 79 next month. I have only my desktop PC. I don't own/use a mobile phone, ipad or any other devices. I use my PC for emails and using the net for research, general information, buying products, ecards etc. I play a couple of games, Lovatts puzzles (3 games), jigzone, word wipe from Washington Post. If I have taken on/used an add on it was with limited knowledge and it certainly was not my intention to cause any problem. Does the block also mean that I am not protected from viruses or malware etc? Please let me know the outcome of your decision. Thanking you in advance. Kind regards, Rhonda Macrae. rhondamacrae46@gmail.com

Asked by rhondamacrae46 1 year ago

Last reply by rhondamacrae46 1 year ago

  • Archived

Firefox Find in Page not finding anything

I downloaded a PDF and used Firefox to view the file. I'm trying to find key words in the PDF and I always get phrase not found. As a test I inputted a word I found in th… (read more)

I downloaded a PDF and used Firefox to view the file. I'm trying to find key words in the PDF and I always get phrase not found. As a test I inputted a word I found in the document but find in page stated phrase not found. What am I doing wrong? I remember that I have used that feature in the past and it worked.

Asked by sparky1957 1 year ago

Last reply by jonzn4SUSE 12 months ago

  • Archived

What is the "startup cache"?

The Help is recommending clearing the startup cache, but I don't know what that is so I can't decide if it's something I want to do. Is it the same place that stores all… (read more)

The Help is recommending clearing the startup cache, but I don't know what that is so I can't decide if it's something I want to do. Is it the same place that stores all my cookies and other saved material, or is it something different? If it's different, what does it store and why would clearing it be useful?

Asked by Kulindahr 1 year ago

Last reply by Kulindahr 1 year ago

  • Archived

Xero - pdf no longer views in software

I use Xero accounting software and used to be able to view pdf within the software up until the recent update. Now it just sits with a spinning wheel. I've found that if … (read more)

I use Xero accounting software and used to be able to view pdf within the software up until the recent update. Now it just sits with a spinning wheel. I've found that if I change the setting within Firefox to open the pdf within Firefox the issue is fixed in Xero. But then all pdf's open in Firefox instead of the usual Adobe. This breaks other workflows within my organisation as I need to email the pdf straight away when I download it, so my Windows was set with Adobe as the default for opening pdf's but now Firefox has taken that over. There does not appear to be any way to email the pdf from Firefox other than to save it and then find the file and email it from there which is very time consuming. I don't know what has changed in Firefox, but please can you fix it. I see I'm not the only person with this issue.

Asked by diane43 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Solved

Receiving CRITICA ERROR! from velonexa

I am receiving pop-up messages indicating CRITICAL ERROR! and "Click here to remove them!" followed by a URL ending with velonexa.com They appear as though they are fr… (read more)

I am receiving pop-up messages indicating CRITICAL ERROR! and "Click here to remove them!" followed by a URL ending with velonexa.com They appear as though they are from Mozilla, but we know better. I try to close the window and, of course, without clicking the url or the Dismiss button, but they keep reappearing. There are three stacked windows, constantly appearing as the pop-up windows are closed. Any thoughts or recommendations to eliminate? I've tried shutting down and rebooting. Pretty confident these are not from you. They are also always on top. I try to do a screen capture or print screen and i only capture what is behind them.

I know this is not generated by Mozilla, but thought you should at least be aware of them.

Asked by IMKenWilliams 4 months ago

Answered by Denys 4 months ago