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Mac Black Screen Problem

I've been noticing a consistent issue specifically with Firefox causing my mac to black screen/shutdown involuntarily. It happens specifically when I use the zoom-in fun… (read more)

I've been noticing a consistent issue specifically with Firefox causing my mac to black screen/shutdown involuntarily.

It happens specifically when I use the zoom-in function on firefox web pages (the pinch zoom).

Other times when it doesn't black screen, firefox would sometimes have this pixelated appearance (basically random squares interspersed around a web page at times) after I try zooming in.

Anything I could do to help prevent this problem?

Asked by Ahmed Mushannen 6 months ago

Last reply by zeroknight 5 months ago

Spell check both Spanish and English

I use Spanish/English dictionaries. I also use Web sites in English and in Spanish. I want spellcheck to detect the language and enable the proper spell check. I always… (read more)

I use Spanish/English dictionaries. I also use Web sites in English and in Spanish. I want spellcheck to detect the language and enable the proper spell check. I always had that ability in Safari, for example.

Necesito ayuda! You see; it doesn't work.

Thank you for any help!

Asked by barney.bales 6 months ago

Last reply by cor-el 6 months ago

Google browser

I have firefox for browser and when I open my browser to google. In website has google I type and go's to the top of firefox browser instead google search engine. Please … (read more)

I have firefox for browser and when I open my browser to google. In website has google I type and go's to the top of firefox browser instead google search engine. Please help I want to search in the google search engine. Not firefox browser search engine. Thank you

Asked by Jodihmm 6 months ago

Last reply by Terry 5 months ago

What happened to firefox's adblockers on youtube? Why do they no longer work as of October 26 ??

I booted up firefox and clicked on youtube and I got the message please diseable your adblocker. I specifically came back to firefox after a year or 2 of not using it be… (read more)

I booted up firefox and clicked on youtube and I got the message please diseable your adblocker. I specifically came back to firefox after a year or 2 of not using it because I read that it will be intependent and will have working adblockers on youtube even when Microsoft edge,Opera and other browsers will bend the knee to Google. So what happened??? Why did the adblockers stop working on mozilla firefox? I have windows 11 and ublock origin as my add blocker. As it was recommened by most sites saying it was the best way to dodge youtubes anti-adblocker system. But now my adblocker no longer works on youtube.

Asked by Nw2343 (COSMOS) 6 months ago

Last reply by danielson 5 months ago

Can't play twitter and reddit videos/gif in Firefox

My OS is ubuntu20.046LTS, and the Firefox is 118.0.2. Just like the images i post, i can't play the videos at all, but i can play the youtube videos. The developer tools… (read more)

My OS is ubuntu20.046LTS, and the Firefox is 118.0.2. Just like the images i post, i can't play the videos at all, but i can play the youtube videos. The developer tools console in twitter video post shows 2 errors:

 The Content-Security-Policy: The page’s settings blocked the loading of a resource at data:i (“object-src”);
 The connection to https://api.twitter.com/live_pipeline/events?topic= was lost while loading the page.

I thought my problem may be related to these errors so i post them. Alough i can play the videos in chrome normally, but i used to the Firefox, please help me

Asked by qweyola 5 months ago

Last reply by zeroknight 5 months ago

How do I completely turn off translation?

I cannot find an option in the settings to completely turn off translations. I vastly prefer English, Dutch, German, French, Italian, Spanish and Portuguese websites in t… (read more)

I cannot find an option in the settings to completely turn off translations. I vastly prefer English, Dutch, German, French, Italian, Spanish and Portuguese websites in their original language simply because I can read them and translated versions always have issues. But now firefox (I am on version 119, windows) continues checking (and asking for each language) wether I want something translated. How can I turn translations off completely?

Asked by Niels 5 months ago

Last reply by belzen.b 2 weeks ago

Old email address

I had an email [edited] @drowlin.tech which I no longer use. It was connected to a firefox account, which is now redundant. The email I now use is [edited] @gmail.com. I … (read more)

I had an email [edited] @drowlin.tech which I no longer use. It was connected to a firefox account, which is now redundant. The email I now use is [edited] @gmail.com. I have tried to get the account closed, but security checks have prevented me from doing so. The same for the email [edited] @yahoo.co.uk, the firefox account it is connected to, is also redundant.

     Any help to close these accounts would be much appreciated.

Another problem I have is I had two aliases [edited] @relay.firefox.com and [edited] @relay.firefox.com used in an early version of Monitor both of which I want to discontinue. If you can help with this great or do I contact someone else. Thanks in advance, David Rowlinson [removed personal information from public]

Asked by Drowlin 5 months ago

Last reply by Dropa 5 months ago

video replay

the color layers have shifted during the playing of videos, mainly youtube. This started a couple of months ago. There is a green line on the bottom of the screen and a d… (read more)

the color layers have shifted during the playing of videos, mainly youtube. This started a couple of months ago. There is a green line on the bottom of the screen and a definite shift in the colors on everything.

Asked by slaytonlaw 5 months ago

Last reply by zeroknight 5 months ago

FALSE Deceptive Site Ahead

my site : https://scale.globalsuksesjaya.com/login/ or globalsuksesjaya.com flag as Deceptive Site Ahead. it have been months happened, and many time i have report t… (read more)

my site : https://scale.globalsuksesjaya.com/login/ or globalsuksesjaya.com flag as Deceptive Site Ahead. it have been months happened, and many time i have report to google : https://safebrowsing.google.com/safebrowsing But it didint work, but when using edge and chrome my site didnt flag as Deceptive Site Please help

Asked by idisc.mailcenter 5 months ago

Last reply by zeroknight 5 months ago

Firefox 119.0 - Unable to set PDF Orientation

Hey there, Starting with Firefox v115, you had to set layout.css.page-size.enabled to false in about:config to get the page orientation back for printing PDFs (i.e. Port… (read more)

Hey there,

Starting with Firefox v115, you had to set layout.css.page-size.enabled to false in about:config to get the page orientation back for printing PDFs (i.e. Portrait or Landscape).

It seems with the release of v119, this once again is broken and the layout.css.page-size.enabled setting no longer works. Is there something else that needs to be done now? We rely heavily on this and our current workaround is installing the ESR version of Firefox but seems like it'll catch up eventually.

Any help would be greatly appreciated!

Thanks!

Asked by jdp68 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Cant log in, change password, add keyphrase, add 2FA, ect

I haven't been using Firefox for awhile since i lost my old laptop and phone (to be exact its 4 years or so) and now im back on using it, but i was unable to log in to th… (read more)

I haven't been using Firefox for awhile since i lost my old laptop and phone (to be exact its 4 years or so) and now im back on using it, but i was unable to log in to this exact account at first since this what was prompted when i try to use my password (image one), i did try ask for a password recovery which the same error appeared but for some weird reason after trying it on the mobile version it let me use the google login and im able to get access to it. but it still wont let me change password, add passkey or add 2FA. is this some weird issue going on or am i missing an email or something??

Asked by BLACK_ ENERGY 5 months ago

Last reply by cor-el 5 months ago

Yesterday my websites would automatically sign me in when FF was started. Now, whenever I start FF, I have to sign into everything! Also, upon first startup of FF, it crashes! What has happened to FF???

Yesterday my websites would automatically sign me in when FF was started. Now, whenever I start FF, I have to sign into everything! Also, upon first startup of FF, it cra… (read more)

Yesterday my websites would automatically sign me in when FF was started. Now, whenever I start FF, I have to sign into everything! Also, upon first startup of FF, it crashes! What has happened to FF???

Asked by phalls 5 months ago

Last reply by cor-el 5 months ago

Opening Firefox browser

My Firefox browser always shows nine icons for sites I regularly visit. That's nice. Lately, though, icons for sites I do not want keep popping up displacing ones I do. I… (read more)

My Firefox browser always shows nine icons for sites I regularly visit. That's nice. Lately, though, icons for sites I do not want keep popping up displacing ones I do. I delete them and get my favorites back but it's really annoying. Can you stop this?

Asked by bobuetz 5 months ago

Last reply by zeroknight 5 months ago

Having trouble choosing my own font for websites

Hello- Firefox is not allowing me to use my prefered font for websites that I visit. This seems to have happend with a update to the browser as I never had a problem bef… (read more)

Hello-

Firefox is not allowing me to use my prefered font for websites that I visit. This seems to have happend with a update to the browser as I never had a problem before. I do everything that is explained in the HELP section, but still fonts are choosen by the website. I do have "let websites choose their own font" unchecked. Any help would be appreciated. Thank you.

Asked by Franco Carcelli 5 months ago

Last reply by cor-el 5 months ago

Youtube Broken

Youtube is broken on my Firefox and doesn't load properly a majority of the time. Youtube works fine in private mode and other browsers. Please see picture attached to se… (read more)

Youtube is broken on my Firefox and doesn't load properly a majority of the time. Youtube works fine in private mode and other browsers. Please see picture attached to see what my page looks like when Youtube loads. Any fixes?

Asked by mabcasino 5 months ago

Last reply by cor-el 5 months ago

SMALL EMAIL PRINT

Today, out of the blue, my email screen adjusted itself to be very, very tiny. I almost need a magnifier to read it! I cannot find how to put it back to normal! Please … (read more)

Today, out of the blue, my email screen adjusted itself to be very, very tiny. I almost need a magnifier to read it! I cannot find how to put it back to normal!

Please help!

Asked by DrRitaDrama 5 months ago

Last reply by zeroknight 5 months ago

Firefox will not run

I have removed and downloaded Firefox for windows 10 4 times. each time i try to run it I get the following error "The file or directory is corrupted or un-readable" [em… (read more)

I have removed and downloaded Firefox for windows 10 4 times. each time i try to run it I get the following error "The file or directory is corrupted or un-readable"

[email removed from public]

Asked by LordGreyWolf 5 months ago

Last reply by zeroknight 5 months ago

change to mozilla

when the change occurs on Nov1 from firefox to Mozilla do I need to sign in using my current password or will mozilla already know that and I can just access my email and… (read more)

when the change occurs on Nov1 from firefox to Mozilla do I need to sign in using my current password or will mozilla already know that and I can just access my email and other things by hitting the mozilla icon I do not know if I remember my firefox email password

Asked by cat1964 5 months ago

Last reply by James 5 months ago