Showing questions tagged: Show all questions
  • Archived

unable to post with V 100.0.1 (64 bit)

After updating to V 100.0.1 I have discovered that I am unable to post to 2 different message boards that I had no issues with before. Is there some parameter that has ch… (read more)

After updating to V 100.0.1 I have discovered that I am unable to post to 2 different message boards that I had no issues with before. Is there some parameter that has changed that is prohibiting me from uploading text and/or images? I am having no problem if I use Microsoft Edge but I much prefer working with Firefox.

Asked by sp5001 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Word and some jpg attachmets not opening. AOL says it is a browser problem. Have cleared cache (previous advice) still got problem. This a new problem last month. Help please

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix … (read more)

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix the problem. Many thanks for help on this

Asked by DavidWalker 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

not getting on a certain site

Why can't I get on viewmyaccount.com?It is for a financial service lpl finance. I was told not to go to viewmyaccountlpl.com.but to stay with viewmyaccount,com only. … (read more)

Why can't I get on viewmyaccount.com?It is for a financial service lpl finance. I was told not to go to viewmyaccountlpl.com.but to stay with viewmyaccount,com only.

Asked by Barry 1 year ago

Last reply by Paul 1 year ago

  • Archived

When scrolling to the bottom of the Facebook page it jumps up and down from one post to another when I try to read information, making it impossible to use. Other web sites don't act like this.

Does anyone else have this problem and how did you correct it? I did try the Chrome browser and it did not act in a similar way. My Windows 10 is up to date. Thanks. … (read more)

Does anyone else have this problem and how did you correct it? I did try the Chrome browser and it did not act in a similar way. My Windows 10 is up to date. Thanks.

Asked by rweir6 1 year ago

Last reply by Terry 1 year ago

  • Archived

Website opens at bottom page of site

On opening many websites I think they've created a new trick - dropping to the bottom of the page so you have to scoll through all pages to get to the top - is there a wa… (read more)

On opening many websites I think they've created a new trick - dropping to the bottom of the page so you have to scoll through all pages to get to the top - is there a way of preventing this?

Asked by shaverdave 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

Stop with the unannounced updates

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox bec… (read more)

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox because of unannounced updates.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]


Asked by Michael Rohwedder 2 years ago

Answered by Chris Ilias 2 years ago

  • Archived

Unable to access Zendesk via Firefox, but can via Incognito Mode

Hi there, I am unable to access Zendesk via Firefox, but can in Incognito Mode. I have cleared the cache, but this has not fixed the issue. Please see attachements. … (read more)

Hi there,

I am unable to access Zendesk via Firefox, but can in Incognito Mode. I have cleared the cache, but this has not fixed the issue. Please see attachements. How do I fix this issue?

Thanks in advance

Salim

Asked by smahmood 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Not able to download anything

For some unknown reason, I am no longer able to download anything in Firefox. The download manager just says "Failed". I tried using another browser and I am able to down… (read more)

For some unknown reason, I am no longer able to download anything in Firefox. The download manager just says "Failed". I tried using another browser and I am able to download okay. Any help with this would be greatly appreciated. Thank you.

Asked by joevegazo 1 year ago

Last reply by Terry 1 year ago

  • Archived

Missing a suspicious Extension in the Manager?

I'm highly suspicious of an extensions i downloaded a while ago. It has blocked facebook from tracking me as some websites i access automatically uses Facebook. When I ch… (read more)

I'm highly suspicious of an extensions i downloaded a while ago. It has blocked facebook from tracking me as some websites i access automatically uses Facebook. When I checked the manager to make an exception for a website I was using, I don't see it there, not even to disable it. I even double checked if my only blocker, UBlock Origin is preventing it from showing but it's not even there either. So now I'm worried my data is compromised.

Asked by rdsreloaded 2 years ago

Last reply by rdsreloaded 2 years ago

  • Archived

"Shadow" Icon?

Hello, I have two mac laptops, each have Firefox (FF) installed on them. For Laptop A I am logged into my Firefox account so FF can sync with my iPhone. For Laptop B I a… (read more)

Hello,

I have two mac laptops, each have Firefox (FF) installed on them. For Laptop A I am logged into my Firefox account so FF can sync with my iPhone. For Laptop B I am not logged into my FF account. Both laptops, however, are logged into my Apple ID account.

When I am working on both machines at the same time I will get a second FF icon in the Docks of both machines. Clicking on Laptop A's secondary's FF icon will result in the webpage that is open on Laptop B appearing in Laptop A's instance FF.

How is this happening? Is the information being passed through my Apple account?

Can I disable this feature?

Thanks so much.

md

Asked by firefox1749 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Strangers' gmail address superimposed on all Firefox screens

Hi. Today, I noticed an unknown gmail address is superimposed on every Firefox screen & site I visit. It is locked in position as I scroll. I've refreshed Firefox, … (read more)

Hi. Today, I noticed an unknown gmail address is superimposed on every Firefox screen & site I visit. It is locked in position as I scroll.

I've refreshed Firefox, opened it in Safe Mode. Quit & restarted Firefox & still the strangers' gmail address remains in place, even when opening a Private Window.

Is "8brentk@gmail.com" known to anyone? Have I been hacked? What can & should I do to get rid of this weird thing? Thanks.

Asked by abadalan 1 year ago

Last reply by abadalan 1 year ago

  • Archived

Many common words missing in FireFox spell checker

I once found a live bug opened for this, but I don't find it anymore. The spell checking dictionary, as many pointed out, is horrible. It lacks tons of common words, as … (read more)

I once found a live bug opened for this, but I don't find it anymore.

The spell checking dictionary, as many pointed out, is horrible. It lacks tons of common words, as well as commonly used tech,internet, you name it - jargon words.

Is there (there should be) a repository to add missing words? Through my usage I add words to my private dictionary. Would be shame not to use this as part of this bug handling.

Asked by zarnivop 2 years ago

Last reply by pentaquark 1 year ago

  • Archived

Firefox on Windows 11 now runs at 100% and a stack of ram

Firefox on Windows 11 now runs at 100% and a stack of ram. Obviously this slows down my PC and this is only on the home page with nothing to look at. This makes it unuse… (read more)

Firefox on Windows 11 now runs at 100% and a stack of ram. Obviously this slows down my PC and this is only on the home page with nothing to look at. This makes it unuseable. Tried help pages - no use at all. Why am I asking an unknown instead of Mozilla? To big for their boots?

Asked by MikeB 1 year ago

Last reply by Terry 1 year ago

  • Archived

Logging into an internet financial account

I am continually failing to log into my Netspend account on the internet, inserting my correct password and username. How can I correct this condition ? In the Fire… (read more)

I am continually failing to log into my Netspend account on the internet, inserting my correct password and username. How can I correct this condition ? In the Firefox logins (about logins), I have corrected both username and password to be identical to what Netspend has for my account.

           Respectfully 
              Michael

Asked by Michael Kevin 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Google Searches in Firefox Repeating Itself

There is this weird bug(?) that popped up like within a day or so. When searching for some terms with Google in Firefox, the search result would repeat itself. For exampl… (read more)

There is this weird bug(?) that popped up like within a day or so. When searching for some terms with Google in Firefox, the search result would repeat itself. For example, searching for terms like "ab", "abc", or "hgi" would result in two searches, but not "def". So let's say if I search for "ab" twice, I would get 4 search histories of "ab".

One curious thing I noticed is that if I already have a non-blank tab opened before the search, going back to it and then going forward to any search that would repeat itself would prompt it to produce two search histories again. The problem to this is that if there were other searches further up the tab's histories (I usually search for multiple things within the same tab), they would essentially be lost (I turned off search and form history) when the search repeated itself, since it would act like I made a new search of the same term.

I have updated the Firefox browser to the latest stable version 103.0.1, and the problem persists. I tried to replicate this on Chrome to no avail. It's irking me to no end, so any help is much appreciated.

Asked by urishino 1 year ago

Last reply by urishino 1 year ago

  • Archived

junk ebay labels

Ebay labels have worked fine for 19 years, but for the past 10 days labels being generated still look ok . . . although slightly different . . . and are no longer scanabl… (read more)

Ebay labels have worked fine for 19 years, but for the past 10 days labels being generated still look ok . . . although slightly different . . . and are no longer scanable at the post office. Ebay has been unable to fix the problem so I'm wondering if it might be from my end? These "new" labels have what appear to be "pieces" of a QR code in 3 places.

Asked by politpaul 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Sorry. We’ve locked your account. A comedy of errors.

Hi Firefox, thanks for a great browser. Could you please help unlocking the account for [REDACTED BY MODERATOR] I was busy logging in to Firefox (today's update) using … (read more)

Hi Firefox, thanks for a great browser.

Could you please help unlocking the account for [REDACTED BY MODERATOR]

I was busy logging in to Firefox (today's update) using my account and wished to store my login info, but the link upon login was a long useless address specific to the post-login screen and related to adding more devices. I opened a new tab but this was, apparently, a sticky login and the new tab was logged in as well. I logged out of that tab with the obvious (hindsight) effect of interrupting the previous tab/s.

Long story short, the immediate effect was the message in the subject line of this mail. Firefox locked my account and I need it unlocked.

Thanks for your trouble. Kind regards Jacques


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by jaak0226 2 years ago

Last reply by Chris Ilias 2 years ago