Firefox Support Forum

Is there a way to disable the keyboard shortcut Command-Shift-Delete on MacBook so it doesn't open the clear cache dialogue box? I use this keyboard shortcut all the time to empty my trash; I've occasionally accidentally triggered it in Firefox when I was really just trying to empty my trash.

I always use the current Firefox on two Macintosh browsers running OS 10.14.6.

Recently (in only one of the computers), if I download a file, a pane containing recent downloads opens in the upper left-hand quadrant. This is distinct from the downloads portion of the "Library" area, and gets in the way of my ability to use Firefox efficiently.

I can't seem to find a way to keep this pane from repeatedly opening up as I download things. Can anyone help?

I need to create a new profile because I am having problems, the old one appears to be corrupt. I need to keep all my extensions, settings, history, tabs, bookmarks, etc.

So from the profile that has all the settings, I tell Firefox Sync to sync. It says it's syncing.

Then I quit Firefox, open with the profile manager, create a new blank profile, and sign into Firefox Sync using the same Firefox Account.

Within a few minutes, sync completes, and my new browser profile is exactly like an old copy of firefox that I deleted maybe 5 years ago. All my old extensions, tabs, everything.

I need to sync my CURRENT Firefox so I can restore a clean profile to it. Not restore a setup from a copy I deleted years ago.

I've tried this process about 4 times now and the result is always the same. Firefox sync does NOT see my current tabs, extensions, bookmarks, settings, anything. It keeps the ones from years ago no matter what.

I don't want to delete my firefox account and start a new one because it will cause me to lose access to all my forum comments.

Firefox will not allow me to log into Nest home page with google account. When google account is selected at login it will loop back to select which account to log into with. Never had this issue with previous versions of Firefox Have used the open/option to determine that the issue continues to exist. Version 102 Mac laptop

I just got a new iPhone SE and want to transfer my Firefox passwords, maybe home-screen favorites, but not all the history, extensive bookmarks, etc. from my Mac. Is there a way to do that?

I really like the new Firefox View, but I'd love to be able to get to the view with a keyboard command. I tried treating like the first tab (Cmd+1), but that doesn't work, nor does Cmd+0. Hovering over it doesn't reveal a keyboard shortcut. It doesn't appear on any of the menus, so I'm at a loss as to how to assign a custom control.

Thanks so much!

Every time I enter a link to a google service, I see a notice that says "Your should be redirected in a moment..." and then I get redirected to the Stanford University website (https://pass.stanford.edu/signin.html). It is not a specific website redirecting me, but rather some algorithm is detecting a google link and sending me to Stanford University instead . For instance, if I paste in a link to a particular location in Google Maps, I will end up at Stanford instead. I have no idea how to fix this, but it makes me avoid Firefox and use Chrome because Chrome does not redirect. I would rather use Firefox.

I use Mac with different tabs placed in different Desktops. Example: FF Tab1 on Desktop1 FF Tab2 and FF Tab3 on Desktop3

When for any reason (mac crash and or Restart of Maxc) When I restart FF and reopen previously closed FF Tabs --> ALL FF Tabs are packed in Desktop1. All other Desktops have no more my previously Tabs I had to (FF Tab2 and Tab3 in previous example are now in Desktop1 instead of being in Desktop3).

Any solution to fix this? Thank you

Hi, I lost my FB content after refreshing,but I can still login. I went into about:profiles and found 2: 1. Profile:default-13 digits, the first line showing "no" RENAME REMOVE SET AS DEFAULT PROFILE LAUNCH PROFILE IN NEW BROWSER 2. Profile:MY NAME

  This is the profile in use and it cannot be deleted
  first line showing "yes"
  ONLY RENAME BUTTON AVAILABLE

I would go for the second since has my name on it and "it cannot be deleted, but, It doesnt have the "launch profile in new browser> I wish to hear from you before I do anything thanks

Hi, in just the past few days I've discovered that when I visit a website and set up a log-in ID and password, the password that Firefox Manager offers to save isn't being saved correctly. For example, say I use the password 143143, it saves it as something like 973973.

This has happened to me three times that I'm aware of (and I kept having to go back to Safari's saved passwords to find the correct ones, since I typically use randomly generated passwords.

I'm running macOS Mojave, 10.14.06, so I haven't changed the OS in well over a year. (I haven't updated as I have an SSD that's not APFS.) Any suggestions? Many thanks.

Just jumped from 91ESR to 102ESR, and am annoyed by some new "features". (That's why I use ESR, so this doesn't happen often.)

First, I noticed that the default for downloading changed from "ask" to "save". I eventually found how to fix that, but, in the process of searching, I typed "firefox download" in the urlbar, and suddenly up popped "Trying to fix a problem?", suggesting I reset Firefox.

I'm old enough to remember Clippy (look it up), and feel the same way as I did then. Call this new feature "Flippy".

I did some searches, found that this behavior has been called "intervention" (I prefer "Flippy"). I also found old sugesstions on how to disable it, but they don't seem to work.

Even Microsoft provided a way of disabling Clippy. How do I disable "Flippy"?

My Bookmarks did not transfer over from either my prior Firefox browser or my Safari Browser. I could not find the bookmarks.plist for Safari, and the upgrade did not ask if I wanted my Firefox bookmarks transferred over.

Good Afternoon,

Yesterday I went to use my Arkscan Label printer as I always have for years and it distorts the image very largely as appose to fitting 4 x 6 as it always has. I re downloaded the driver, checked my setting from my label shipping site (etsy) and all is the same. My co-workers is still working, (she does not do automatic updates). After reaching out to technical support from Arkscan it is a widespread problem after your latest update to firefox. I was suggested to use a different browser such as Chrome or Edge. Will you be addressing this issue ASAP or should I use another browser from here on out?

Thank you,

Ashley Pratt [removed email from public]

Hi, I first posted this in error in the Discussions section and was pointed to this forum.

Articles from the Washington Post (washingtonpost.com) are not displaying entirely correctly in FF v103.0.1, Mac OS 10.14.6 (Mojave). The headline and body text appears normally, but the lead graphic or photo is just a blurry smear, the Comments button does nothing, comments do not load at all, the Section button doesn't work, the Sign In button doesn't work, and the magnifying-glass Search function doesn't work correctly). Links at the bottom of the page to other articles do lead to the articles themselves (which are also displayed as described above), but the links, normally shown as an image with a headline, just appear as a gray rectangle. Article display worked normally in 102.0.1 and works normally in Chrome. Articles from the New York Times and a couple of other randomly selected periodicals that I read all work normally in 103.0.1.

jscher2000, a Discussions collaborator, suggested that I toggle the Reader View switch. When I do that, the article text displays fine but there are no photos or graphics. In-article links (to sources, other articles, etc.) do work; links to other Washington Post articles produce the same result (very blurry lead photo, no photos at all in the body of the article, Sign In, Section and Comments buttons not working, etc.).

Because the Sign In button on the newly opened article does not work, I can't verify that I am indeed logged in, even though I am logged in on the main washingtonpost.com page.

jscher2000 also suggested that "One possible reason for the content to look blurred on a news site would be if one of your add-ons removed a forced-subscription overlay without cleaning up fully. However, if you are already a subscriber, then that would be unlikely (assuming you are signed in)." I don't quite know what to do about this -- I don't know what the forced-subscription overlay is or where I'd find it or what to do about it. I do have several add-ons installed, mostly to block ads and trackers and promote security. Also, as I mention, I can't verify whether I am still signed in when I open a new article because the new article displays a non-working Sign In button even though I'm signed in on the main page. So I'm kind of stuck on that one.

Everything I describe here was not a problem in FF102.0.1 -- things worked fine. After upgrading to FF103 and finding the problems, I went backward and reinstalled FF102, and after some fumbling around got my old profile installed. Everything worked normally. And everything works normally with the same Web sites and pages in Chrome.

Thanks for any light you can shed on this. In the meantime, I'll go back to FF102.0.1 and stand by for further developments.