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  • Archived

Memory usage increases in spite of steady number of open tabs - after 6h at 3.5 GB

There is a section in the memory usage guide mentioning such an effect, but that's for "a long time", whereas I already notice the memory usage at 3.5 GB after less than … (read more)

There is a section in the memory usage guide mentioning such an effect, but that's for "a long time", whereas I already notice the memory usage at 3.5 GB after less than 6 hours of use. Therefore there must be something that exacerbates the problem, which I haven't been able to figure out.

For more information I've uploaded two anonymized memory reports: https://www.dropbox.com/s/ot1an2hdjqptqrt/memory-report.anonymized.after_startup.json.gz?dl=0 https://www.dropbox.com/s/oajyd6od2d4k46b/memory-report.anonymized.6h.json.gz?dl=0 If someone has an idea how this could happen, I would be very glad to hear it! And of course please don't hestitate to ask for more information.

Asked by christophra 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Using GTK+ 2.x and GTK+ 3 in the same process is not supported . . .

I had been using firefox just fine, until I started to get the error message: $ ./firefox -safe-mode & [3] 4499 $ (firefox:4499): Gtk-WARNING **: GTK+ m… (read more)

I had been using firefox just fine, until I started to get the error message:

   $ ./firefox -safe-mode &
   [3] 4499
   $ 
   (firefox:4499): Gtk-WARNING **: GTK+ module libgail.so cannot be loaded.
   GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.
   close failed in file object destructor:
   sys.excepthook is missing
   lost sys.stderr
   [3]+  Exit 1                  ./firefox -safe-mode
   $ 
How should I troubleshoot such error?
lbrtchx

Asked by Albretch 3 years ago

Last reply by cor-el 3 years ago

  • Solved
  • Archived

Grey padlock+yellow triangle instead of green one while browsing my webmail. How can I fix it?

Hello Techies, facts are these: Firefox + HTTPS Everywhere on Linux, updated once a day. I connect to my webmail, Yahoo.com, and often the padlock turns to grey+orange tr… (read more)

Hello Techies, facts are these: Firefox + HTTPS Everywhere on Linux, updated once a day. I connect to my webmail, Yahoo.com, and often the padlock turns to grey+orange triangle. But https is still present in the URL bar (by the way, I've set browser.urlbar.trimURLs to false). So I try and refresh page (F5), positive result only every now and then. I tried and switched to Basic display (I guess it should be lighter), positive result only every now and then. I feel I can't do anything to fix this annoying and weird lack of security. This "instable green" only occours connecting to Yahoo. When I connect to Facebook, GMail, YouTube or whatever I do NOT have problems at all. No difference using a normal, super updated session rather than a Live one (as I'm doing right now). I've written to Yahoo Help Community to explain as above and I was told it depends on the way Firefox "sees" Yahoo, and to ask You. Thanks a lot... To me it actually IS a Yahoo problem (not the first time, though...), but still I ask you whether you can suggest how to fix the problem or you know more about it. Many thanks and best regard. Alberto

Asked by Alberto67 3 years ago

Answered by cor-el 3 years ago

  • Archived

after a recent software update for ubuntu 16.04 the home page no longer shows google but a message "problem loading page" & no googlealthough all else works ok

Pretty much as in my query.Everything works ok,surfing,vid dld,(except for Ant vid dlder) etc,but I can't use the google search box because of the "problem loading page" … (read more)

Pretty much as in my query.Everything works ok,surfing,vid dld,(except for Ant vid dlder) etc,but I can't use the google search box because of the "problem loading page" message which suggests that I have the wrong url for that page..Thing is,I don't know if there was a FFx update in the update of 3 days ago.Never had this problem before in about 6 yrs of using FFx. Downloadhelper for vids works ok though.That's about all really.

Asked by raebralan 3 years ago

Last reply by Seburo 3 years ago

  • Archived

Firefox crashes allmost every when I close one of its window

Running Firefox oder ssh with X11 redirecting crashes since 51.0.1 or 51.0 when I close one of the opened windows. This happens with a new profile as well as in safe mode… (read more)

Running Firefox oder ssh with X11 redirecting crashes since 51.0.1 or 51.0 when I close one of the opened windows. This happens with a new profile as well as in safe mode. Running locally don't causes those crashes.

AbortMessage: ###!!! ABORT: RenderFreePicture: RenderBadPicture (invalid Picture parameter): file /build/firefox-RuETGa/firefox-51.0.1+build2/toolkit/xre/nsX11ErrorHandler.cpp, line 147

BTW: Using your Crash Reporter is not possible because it does not use the configured proxy but tries to connect directly.

Asked by RSX7 3 years ago

Last reply by RSX7 3 years ago

  • Solved
  • Archived

Address bar does not display current tab FULL URL

After a very recent update to FireFox May 2017, the url address bar in Firefox 53.0.2 no longer shows the current URL in the address bar. While a portion of the current… (read more)

After a very recent update to FireFox May 2017, the url address bar in Firefox 53.0.2 no longer shows the current URL in the address bar. While a portion of the current URL shows in the "tab" not knowing exactly where you are prevents one from possibly correcting a typing error to get to the right location or being able to copy and paste a web page url into an email or other document. No, I do not want FireFox to be like a phone, or Google Chrome, or any other product!

I want "My FireFox" back!

Asked by hipowerone 3 years ago

Answered by hipowerone 3 years ago

  • Archived

FF crashes due to SessionStore

FF 45.2 ESR (latest that will install on this machine with Lucid 5.2.8 Linux) sometimes froze the system, more often crashed without any error message or from any particu… (read more)

FF 45.2 ESR (latest that will install on this machine with Lucid 5.2.8 Linux) sometimes froze the system, more often crashed without any error message or from any particular action, except being more common with busy ad-laden sites. Crash Reporter has never ever made a report on this system. The FF crash will sometimes take down unrelated text-editing or image-viewing X-windows. Restarting FF (without reboot) sometimes works but sometimes causes another crash while loading the "Sesssion Restore" tab (without any IP connection). Usually 2nd or 3rd FF restarts (no reboot) allow continued operation, if no tabs from Session Restore are activated.

However, in a recent case, starting FF after multiple reboots from system CD and no internet connection would cause immediate crash while loading the Session Resore tab, even if one attempted to stop that tab. Removing "...default/sessionstore-backups" and ".../sessionstore.bak" and ".../sessionCheckpoints.json" allowed FF to run.

Any idea how the session restore procedure could cause repeatable crashes? Not familiar enough with Linux to know how to start FF under a trace procedure, but can put back the suspect files. Is there documentation on how to read those files in an editor?

Asked by OldAcer 3 years ago

Last reply by OldAcer 3 years ago

  • Archived

computer freezes after latest firefox update

I updated Firefox on Linux Mint 18.1 to latest version this morning. (I can't tell you what latest Firefox version number is, because:) Firefox opens and after about 45 s… (read more)

I updated Firefox on Linux Mint 18.1 to latest version this morning. (I can't tell you what latest Firefox version number is, because:) Firefox opens and after about 45 seconds the computer freezes completely, with me doing nothing. If I actually try to log in to Firefox or do anything else, the freeze takes about 5 seconds. I have to do a hard reboot. I've never had this trouble before, and other browsers (Chromium, Opera) work normally. Any suggestions?

Asked by Markott 3 years ago

Last reply by Seburo 3 years ago

  • Archived

Firefox does not save the sound settings from sites, how do I fix it?

I use Ubuntu OS, and I have this problem only with Firefox, it does not saves the video's audio settings level any site, always reset the audio channel by returning it to… (read more)

I use Ubuntu OS, and I have this problem only with Firefox, it does not saves the video's audio settings level any site, always reset the audio channel by returning it to default. The audio is set to a medium level, but most of the time is too low and i can not hear it correctly, I have to increase the audio manually, by increasing the audio signal that appears in the OS sound panel, the Firefox audio signal in that moment, because strangely when i stop or pause, the video or audio playing, for about 10 to 15 seconds, Firefox kills the audio channel and then again to default. This does not happen with chrome, in this case the audio channel remains when paused or closed, the audio level is preserved. No audio program on the system has this problem, just Firefox. I do not use flash, just native Firefox capabilities to play video and audio. I already tried to set up html5 sound level to higher possible and it does not work.

Firefox *** kills the audio channel *** if it is not playing something in 10 to 15 seconds more or less, if I put it to play video or audio, Firefox *** creates a new audio channel *** with default settings. And it always do the same thing.

1 - Why does Firefox kills the video's or audio's -audio channel- from webpages i didn't close yet? - 2 - If FF will kill the audio channel anyway, why FF does not save the last audio settings? 3 - If I put the audio to the maximum in the html5 settings, why it does not use that settings, always low. 4 - This is not an OS problem, if that was the case chrome would also have the same problem since it also uses html5 only and does not have this problem. 5 - The OS manages two audio channels as windows, Firefox's channel and system's general channel, and only FF have this problem.

It is tired to be changing FF audio channel manually every time, I hope this have a solution.

ANY SOLUTION? Help pls.

Thanks in advance for your help.

Asked by OscarCh 2 years ago

Last reply by OscarCh 2 years ago

  • Archived

Come on, Mozilla, help us with Firefox Flash on Ubuntu.

I posted this merely to get some attention on this issue. Why can't Ubuntu, Mozilla, and Adobe get their respective acts together and solve this? So-called experts tellin… (read more)

I posted this merely to get some attention on this issue. Why can't Ubuntu, Mozilla, and Adobe get their respective acts together and solve this?

So-called experts telling everyone to stop trying to view Flash videos is NOT helpful. Many websites are still building them. Also, what about older videos that retain value to view? Mozilla telling everyone that they no longer support Flash plugin and have a replacement in latest Firefox is NOT helpful, since Ubuntu makes it impossible to install it because of their proprietary extensions. Adobe providing an up-to-date Linux version of the plugin is NOT helpful, since Mozilla has blocked them in all Firefox's that come with Ubuntu releases. Ubuntu seemingly ignoring the issue is NOT helpful. So, what's a user to do, go back to Windows?

I will post this everyplace that I can find on the Web until something is done!!

Asked by norisezp 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox crashes

My Firefox browser crashes every time I start it. The Crash ID: bp-5e0685f9-0b83-4c7b-929c-956ed1170626. Firefox does not even start, it just goes directly to the crash r… (read more)

My Firefox browser crashes every time I start it. The Crash ID: bp-5e0685f9-0b83-4c7b-929c-956ed1170626.

Firefox does not even start, it just goes directly to the crash reporter.

Asked by trico1 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Firefox crashes

Crash ID: bp-433c8ea5-e18e-4934-91f0-03c731170702 Upon startup, firefox displays a Mozilla Crash Report. This occurs even in safe-mode, and even when invoked from a termi… (read more)

Crash ID: bp-433c8ea5-e18e-4934-91f0-03c731170702

Upon startup, firefox displays a Mozilla Crash Report. This occurs even in safe-mode, and even when invoked from a terminal with the --ProfileManager option. This occurs even with a fresh .mozilla/firefox directory, and from other users on the machine. My computer is running Linux 4.9.0-0.bpo.3-amd64 Debian 4.9.30-2~bpo8+1 x86_64 GNU Linux. My firefox version is 52.2.0, and is installed via the "iceweasel" debian package. This problem occurs even for the "firefox-esr" command.

Asked by archaephyrryx 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox crashes

After a new installation of Ubuntu 12.04 Firefox will open for a few seconds and then crash without me trying to use it. Thunderbird reacts in the same way. An inst… (read more)

After a new installation of Ubuntu 12.04 Firefox will open for a few seconds and then crash without me trying to use it. Thunderbird reacts in the same way. An installation of LUBUNTU works perfectly well on the same computer with Firefox operating and Sylfeed as the email system (no Thunderbird available in that one) My main computer has the same setup of a dual system with Windows (same version as the other one) , similar hardware and working for 2-3 years with no proablem. I cannot see the difference between the two computers which is causing the problem.

Asked by james41 2 years ago

Last reply by Moses 2 years ago

  • Archived

Did Firefox 52+ implement some kind of checksum of memory content?

Since Firefox about 52, I have tabs crashing like hell a lot (Linux Mint 18.1, 64-bit). It used to be good before, but knowing that I have faulty RAM with holes, I wonder… (read more)

Since Firefox about 52, I have tabs crashing like hell a lot (Linux Mint 18.1, 64-bit). It used to be good before, but knowing that I have faulty RAM with holes, I wonder, if it's anyhow related. Nothing else crashes that often. If Firefox uses checksum for some memory blobs, this might fail and result in crash.

So my question: is it using and if it is, is it possible to disable this.

Asked by pfoof 2 years ago

Last reply by philipp 2 years ago

  • Archived

Firefox crashes

Crash ID: bp-1accfdf1-12bf-410d-95b2-8ef6f1170729 Debian GNU/Linux 8 (jessie) 64-Bit 3.16.0-4-amd64 AMD FX(tm)-8350 Eight-Core Processor × 8 24 Gig RAM GeForce GTX 650/PC… (read more)

Crash ID: bp-1accfdf1-12bf-410d-95b2-8ef6f1170729

Debian GNU/Linux 8 (jessie) 64-Bit 3.16.0-4-amd64 AMD FX(tm)-8350 Eight-Core Processor × 8 24 Gig RAM GeForce GTX 650/PCIe/SSE2


FF crashes at start-up, previous FF versions works great, but 52 ist crashing always at start


crash.main.2 1501333948 1bfbeded-b6a4-3ce8-3d9a20a8-642f346e ProductName=Firefox ReleaseChannel=default Version=52.2.0 StartupCrash=1 ProductID={ec8030f7-c20a-464f-9b0e-13a3a9e97384} BuildID=20170613225334 CrashTime=1501333948 UptimeTS=.321034 SecondsSinceLastCrash=64

Asked by magicvice 2 years ago

Last reply by FredMcD 2 years ago