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Do I need a license to show the Firefox logo in a web app's unsupported browser warning? The Firefox branding page doesn't explain this.

Do I have to request a license to show the Firefox logo in a web app's unsupported browser warning? The Firefox branding page (https://www.mozilla.org/en-US/styleguide/id… (read more)

Do I have to request a license to show the Firefox logo in a web app's unsupported browser warning? The Firefox branding page (https://www.mozilla.org/en-US/styleguide/identity/firefox/branding/) doesn't explain this.

Asked by Popcornicus 5 years ago

Last reply by FredMcD 5 years ago

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Is there a way to export Network Monitor information?

We have some users reporting intermediate latency issues that clear up before we can log into their systems. I was wondering if there was a way to export Network Monitor … (read more)

We have some users reporting intermediate latency issues that clear up before we can log into their systems. I was wondering if there was a way to export Network Monitor information to help troubleshoot the issue.

Asked by deftek 5 years ago

Last reply by FredMcD 5 years ago

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Banco do Brasil plugin não instala

I am not able to install the Banco do Brasil Internet Banking plugin on Mozilla Firefox. The installation fails on the last step saying is was not possible to activate th… (read more)

I am not able to install the Banco do Brasil Internet Banking plugin on Mozilla Firefox. The installation fails on the last step saying is was not possible to activate the plugin. Diagnostics Report generated is below: 12/17/2014 15:35:58 INICIANDO... 12/17/2014 15:35:58 1.3.9.0 12/17/2014 15:35:58 Usuário: voney 12/17/2014 15:35:58 6.1.7601 12/17/2014 15:35:58 true 12/17/2014 15:35:58 Verificando se Mozilla Firefox está instalado... 12/17/2014 15:35:58 Mozilla Firefox instalado. 12/17/2014 15:35:58 [Funcionamento do Serviço] Verificando... 12/17/2014 15:35:58 [Funcionamento do Serviço] Ok. 12/17/2014 15:35:58 [Permissões dos arquivos do StormFish] Verificando... 12/17/2014 15:35:58 [Permissões dos arquivos do StormFish] Ok. 12/17/2014 15:35:58 [Desinstalação do Stormfish] Verificando... 12/17/2014 15:35:58 [Desinstalação do Stormfish] Limpando... 12/17/2014 15:36:08 [Desinstalação do Stormfish] Ok. 12/17/2014 15:36:08 [Instalação do StormFish] Verificando... 12/17/2014 15:36:08 [Instalação do StormFish] Efetuando download do instalador... 12/17/2014 15:36:14 [Instalação do StormFish] Instalando... 12/17/2014 15:36:29 [Instalação do StormFish] Ok. 12/17/2014 15:36:29 [Permissões dos arquivos do Plugin] Verificando... 12/17/2014 15:36:29 [Permissões dos arquivos do Plugin] Ok. 12/17/2014 15:36:29 [Limpeza do cache no Internet Explorer] Verificando... 12/17/2014 15:36:29 [Limpeza do cache no Internet Explorer] Limpando... 12/17/2014 15:36:29 [Limpeza do cache no Internet Explorer] Ok. 12/17/2014 15:36:29 [Instalação do Plugin no Internet Explorer] Verificando... 12/17/2014 15:36:29 [Instalação do Plugin no Internet Explorer] Ok. 12/17/2014 15:36:29 [Ativação ActiveX no Internet Explorer] Verificando... 12/17/2014 15:36:29 [Ativação ActiveX no Internet Explorer] Ok. 12/17/2014 15:36:29 [Sites confiáveis no Internet Explorer] Verificando url(s) dos domínios confiáveis... 12/17/2014 15:36:29 [Sites confiáveis no Internet Explorer] Ok. 12/17/2014 15:36:29 [Ativação do Plugin no Internet Explorer] Verificando... 12/17/2014 15:36:29 [Ativação do Plugin no Internet Explorer] Ok. 12/17/2014 15:36:29 [Limpeza do cache no Mozilla Firefox] Verificando... 12/17/2014 15:36:29 [Limpeza do cache no Mozilla Firefox] Limpando... 12/17/2014 15:36:29 [Limpeza do cache no Mozilla Firefox] Ok. 12/17/2014 15:36:29 [Sites confiáveis no Mozilla Firefox] Verificando url(s) dos domínios confiáveis... 12/17/2014 15:36:30 [Sites confiáveis no Mozilla Firefox] Ok. 12/17/2014 15:36:30 [Segurança no Mozilla Firefox] Verificando... 12/17/2014 15:36:30 [Segurança no Mozilla Firefox] Ok. 12/17/2014 15:36:30 [Ativação Plugin no Mozilla Firefox] Verificando... 12/17/2014 15:36:30 [Ativação Plugin no Mozilla Firefox] Não foi possível habilitar. 12/17/2014 15:36:30 Foram detectados problemas durante a execução do processo. 12/17/2014 15:36:30 CONCLUÍDO. Any clue how I could overcome this? Tks.

Asked by Voney 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Windows 7; latest FF; when I start FF, it changes the color depth, and/or turns AERO off; how can I change this so it no longer shuts AERO off?

I'm unable to get FF to start in AERO mode... I have tried modifying it to ensure 256 colors are used (from the WINDOWS TASK MANAGER); how can I get it to start so that c… (read more)

I'm unable to get FF to start in AERO mode... I have tried modifying it to ensure 256 colors are used (from the WINDOWS TASK MANAGER); how can I get it to start so that color depth/AERO are not changed?

Asked by rotcod2014 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Flash player plugin 16.0.0.235 is disabled by Firefox 34. Busy cursor blinking constantly when the plugin is activated and used.

The flash plugin is up to date (16.0.0.235 for Windows). Firefox disables it for some reason. Youtube videos somehow can play while it's disabled (how?). When I activate … (read more)

The flash plugin is up to date (16.0.0.235 for Windows). Firefox disables it for some reason. Youtube videos somehow can play while it's disabled (how?). When I activate it and go to a youtube video, the cursor blinks with the busy circle continously and firefox doesn't respond unless I close the youtube tab. What's going on?

Tried uninstalling and reinstalling flash player and firefox but that didnt fix the issue.

Asked by annab0leyn 5 years ago

Last reply by annab0leyn 5 years ago

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Wifi connection delay start of FF

I use Firefox 34 on my Windows 8.1. On my home network with a Dlink Router dir-655 then Firefox starts immediately with no delay and I have no issues. On some other wifi … (read more)

I use Firefox 34 on my Windows 8.1.

On my home network with a Dlink Router dir-655 then Firefox starts immediately with no delay and I have no issues. On some other wifi connections* I have noticed that Firefox take ~60 seconds to start, every time I start the browser. Once it has started I have no issues browsing. When I experience the issue I tried to start in safe mode, then FF starts immediately. I also tried to get rid of plug ins, add-ons, disable antivirus etc....but only safe mode makes the browser start faster (normal start speed)

What can be the issue? What in a network connection can cause FF to start slower?

I have no clue where to look anymore.

  • For instance, I tried to use my Samsung Android phone as wifi hotspot and then I get the issue. But if connect to this wifi hotspot on my Windows 7 machine I have no issues at all

Asked by Qlazze 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

How recover lost download list after accidentally pressing "clear downloads"?

I accidentally pressed <clear downloads> and lost all my download history. There is apparently no way of getting back. I was drowsy and my mouse click went wild by … (read more)

I accidentally pressed <clear downloads> and lost all my download history.

There is apparently no way of getting back.

I was drowsy and my mouse click went wild by a few milimetres and hit the wrong button. They say life isn't fair but this really takes the biscuit. The <clear downloads> button should be placed somewhere where you are less likely to hit it by accident. And it should say "ARE YOU SURE?". And once its done, the same button should be changed to <RECOVER DELETED DOWNLOAD LIST> for as long as new downloads haven't commenced.

The instructions given in this forum for retrieving the lost download list are for Windows users. There appears to be no help for users of other operating systems: https://support.mozilla.org/en-US/questions/1009679

Firefox hasn't even backed the file up.

Asked by markling 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

making a website in Wix, i can't get in the library when i use firefox. Using IE it is possible

when I try to add an image to my website, I cannot get connected to the media library of Wix. A month ago I made the website, and by then there was no prblem at all. When… (read more)

when I try to add an image to my website, I cannot get connected to the media library of Wix. A month ago I made the website, and by then there was no prblem at all. When I use ie now, there is no problem. Some security/ firewall problem??

Asked by pmdriessen 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

How do I make an “enhanced tile” for my website?

”The Enhanced Tile is displayed only for sites that would have appeared on a user's new tab page based on their browsing history. The improved image is supplied by the si… (read more)

”The Enhanced Tile is displayed only for sites that would have appeared on a user's new tab page based on their browsing history. The improved image is supplied by the site or partner and can include a logo plus a rollover image. “ https://support.mozilla.org/en-US/kb/how-do-tiles-work-firefox#w_enhanced-tiles

How—specifically—do websites supply this logo? What format is it? Where is it documented? From looking at the source, there does not seem to be a way for website owners to specify an image. https://mxr.mozilla.org/mozilla-central/source/browser/base/content/newtab/sites.js#156

Asked by Aeyoun 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Browser didn't re-open last session and the drop down option is greyed out!

I had a lot of tabs open on Firefox, I wanted to open it up and restore from last session so I could make a bookmark folder for them all and then do an update on my compu… (read more)

I had a lot of tabs open on Firefox, I wanted to open it up and restore from last session so I could make a bookmark folder for them all and then do an update on my computer. However when I opened Firefox I didn't get the option to restore my previous session. I've read a lot of threads but I really really don't understand what to do, I am using a Mac and most seem to refer to Windows computers. I'm running 10.9.5 on my MacBook Pro and 33.1.1 on Firefox. I have (with great difficulty and tears) managed to find the files called recovery.js etc. in my finder but have no idea what I'm now supposed to do now! When I open the file it appears in safari as code. I was about to rename the recovery.bak file as recovery.js as advised to by someone else's thread but my computer gave me a warning message telling me that what I was doing was risky so I got scared. I'm hoping one of you can help me! Also another thread suggested I back up however I seem to have to close the browser in order to do that and I'm worried that if I do that then my 'previous session' will become this one and not the one with all my precious tabs...

Asked by ninanine 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Navigating Firefox to my university's webportal on Linux returns an SSLv3 error, but it does not do the same on Windows.

I want to transition my personal computing life over to Linux, but I still need access to certain websites especially my university's webportal. Is there any way to fix t… (read more)

I want to transition my personal computing life over to Linux, but I still need access to certain websites especially my university's webportal. Is there any way to fix this issue, so I can finally stop "trying-out" Linux on a spare desktop and finally use it as my primary OS on both my laptop and desktop?

Asked by jobrady 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

當我想在論壇回覆時候,出現Parse error: syntax error, unexpected T_STRING in /home/wwwroot/www.11dream.net/require/postreply.php on line 77

Parse error: syntax error, unexpected T_STRING in /home/wwwroot/www.11dream.net/require/postreply.php on line 77 … (read more)

Parse error: syntax error, unexpected T_STRING in /home/wwwroot/www.11dream.net/require/postreply.php on line 77

Asked by helenfu 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

why doesn't my malewarebits work with firefox

when I install malewarebites on my pc it takes forever to load up my homepage then I can't load a page on my favorites it times out once i remove my malewarebites softwa… (read more)

when I install malewarebites on my pc it takes forever to load up my homepage then I can't load a page on my favorites it times out once i remove my malewarebites software the problem is solved can you help in this matter . Thank You Arnold Sharkey

Asked by arnie1105 5 years ago

Last reply by guigs 5 years ago

  • Archived

Accessing Mobile versions of sites

My laptop connects to the internet using a 3G cellphone/mobile. When I am connecting in this way is there any way to get Firefox desktop (windows) to request the mobile … (read more)

My laptop connects to the internet using a 3G cellphone/mobile. When I am connecting in this way is there any way to get Firefox desktop (windows) to request the mobile version of a website in order to save bandwidth?

Asked by leopardtail 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

How can I disable plugin-container.exe ?

The plugin-container.exe has basically rendered my browser worthless and seems to be a growing problem. I've tried completely uninstalling Firefox and reinstalling it, up… (read more)

The plugin-container.exe has basically rendered my browser worthless and seems to be a growing problem. I've tried completely uninstalling Firefox and reinstalling it, updating Flash and all other associated Adobe products, but nothing helps. The plugin crashes Youtube (always) and pretty much every other video I try to watch. When I shut it down in task manager, it crashes the page, and when I reload the page it starts to run again. This has become a seriously annoying problem, and if I can't fix it I'm going to have to give up on Firefox as a browser. I'm not sure what you've tweaked over the past year or so to destroy a perfectly good browser, but whatever you did it was a huge mistake. Many of my friends who recommended Firefox to me have already abandoned it due to this problem and I'm ready to myself. It's just to buggy and it wastes too much time to struggle with it to watch a video.

Asked by jayzee 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

On Mac, need to navigate to first google search listing by keystroke, the tab key works sometimesand sometimes the down arrow works, nothing works consistently

If I do a search using the google search engine, say of a phone number like (530) 335-5414 it results in a page with about 10 to 15 listing. Here is what the page looks l… (read more)

If I do a search using the google search engine, say of a phone number like (530) 335-5414 it results in a page with about 10 to 15 listing. Here is what the page looks like https://www.google.com/?gws_rd=ssl#q=%28530%29%20335-5414 I am on a mac and I need to find a keyboard command to get me reliably to select the first listing . When the caret appears next to the listing I can press the enter key to open the underlying hyperlink. I have had success doing this with the tab key and sometimes it works almost 8 times in a row. Then I sometimes use the down arrow key and it occasionally gets me there. IS THERE A RELIABLE KEYBOARD NAVIGATION TO THE FIRST LISTING ON A GOOGLE SEARCH RESULT PAGE. I don't understand why my keyboard only works occasionally to navigate in this way . This is very important for me to do this and maybe someone out there knows how to get to select the first listing on a page by keyboard that works. Thank you very much for you

Asked by cardyad 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox 34.0.5 Flash block 1.5.18 Silverlite not working

Firefox 34.0.5 Flashblock 1.5.18 extension- Silverlite will not work(Netflix etc) When I turn off Flashblock(From the addon mgr silverlight still not working-- If I disa… (read more)

Firefox 34.0.5 Flashblock 1.5.18 extension- Silverlite will not work(Netflix etc) When I turn off Flashblock(From the addon mgr silverlight still not working-- If I disable flashblock and restart firefox silverlite works-- I disabled flashblock and installed Flashhstopper 1.2.4.1 and allowed Netflix on Flashstopper-- silverlite works fine I emailed Flashblock to let them know of the problem--a week ago and got no response-- just wanted to pass this along

Asked by saunamaster 5 years ago

Last reply by FredMcD 5 years ago