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Does YOUR "About Firefox" not show the splash screen - like mine does not?

I was needing to confirm what version of Firefox I have today - I have it on 'auto-update' and assume it's the latest (Mac V85) but wanted to check. I went to the Firefox… (read more)

I was needing to confirm what version of Firefox I have today - I have it on 'auto-update' and assume it's the latest (Mac V85) but wanted to check. I went to the Firefox MenuItem and selected "About Firefox" - and GOT NO RESPONSE! I tried it multiple times to no avail.

Asked by Antiquetuck 3 months ago

Last reply by cor-el 3 months ago

Zoom meetings

I am unable to use my microphone when on ZOOM as I am told that Firefox is preventing it. I have tried the steps in 'how to get Firefox to allow use of the microphone',… (read more)

I am unable to use my microphone when on ZOOM as I am told that Firefox is preventing it. I have tried the steps in 'how to get Firefox to allow use of the microphone', but I do not get the drop down menu that clicking on the padlock ( suggested) offers. Some weeks ago, I an answer to get out of the browser, BUT ???? Make it simple, please.

Asked by Kathie 3 months ago

Last reply by jscher2000 3 months ago

Problem Viewing Listed Items in ERP System

I am trying to view a list of Purchase Orders in my web-based ERP system (Unanet) but when I go to search, only 1 out of the 5 PO's appear. I have contacted Unanet suppor… (read more)

I am trying to view a list of Purchase Orders in my web-based ERP system (Unanet) but when I go to search, only 1 out of the 5 PO's appear. I have contacted Unanet support and they logged into my account and were able to view all 5 PO's, so we're certain the issue isn't within the ERP. It's either with my computer or browser. See attached image for reference, there should be 5 Purchase Orders listed. There seem to be a few errors in my console (on the bottom of the picture) but I'm not sure how to fix them. Any help on this would be greatly appreciated!

Asked by andrew.schlais1 3 months ago

Last reply by jscher2000 3 months ago

Iphone Hotspot very slow .

So after the wonderful weather the east coast has got over the past few days. Internet is out with no eta when it will be fixed. So I have to use apple hotspot. Ive notic… (read more)

So after the wonderful weather the east coast has got over the past few days. Internet is out with no eta when it will be fixed. So I have to use apple hotspot. Ive noticed on firefox I only get up to 2.5 mbps download speeds. If I do a speed test it shows 36 to 44 mbps . Booted onto my old ssd drive with the same version of windows ten and as far as I know firefox. Firefox works fine on that drive. Ive also found out microsoft edge also works fine on my main m.2 ssd . I have no idea why firefox would be so slow, its like its limiting my speeds . But I checked and the throttling is turned off. I tried to uninstall firefox and reinstall didn't help.

I have no idea why speed test.net shows im getting 40+ mbps and youtube videos or just surfing the web is stuck at 2.5 mbps. any help or ideas would be great. Thanks.

Asked by sazabizc 3 months ago

Last reply by sazabizc 3 months ago

Help information outdated? Deleting single entry of automatically shown form data

Hello, I usually had no problems deleting a single form entry that was once saved. As described here: https://support.mozilla.org/en-US/kb/control-whether-firefox-automa… (read more)

Hello,

I usually had no problems deleting a single form entry that was once saved. As described here: https://support.mozilla.org/en-US/kb/control-whether-firefox-automatically-fills-forms#w_deleting-individual-form-entries

But now this doesn't work anymore. I can't delete the form entry. Nothing happens when I follow the instruction. I tried it on two different laptops. Right now I'm using Firefox 85.0.2 (64-Bit). Is this a known issue of my Firefox version or has the method changed?

Thank you in advance! M.

Asked by stormyday1986 3 months ago

Last reply by cor-el 3 months ago

File picker doesnt't open on Manjaro KDE

Hey, I've been having a problem for the past few weeks that has persisted across updates and across editions (stable, nightly, developer edition etc.). When trying to ope… (read more)

Hey,

I've been having a problem for the past few weeks that has persisted across updates and across editions (stable, nightly, developer edition etc.). When trying to open a file picker either for uploading a file on a website or for using "save as..." in context menu nothing happens.

I've launched it via console to check for any possible errors and tried in safe mode but it just fails silently.

Another thing I've tried is running Firefox with "GTK_USE_PORTAL=1" and installing xdg-desktop-portal & xdg-desktop-portal-kde to make Firefox use KDialog but same problem.

Drag and drop still works fine and the issue is limited to Firefox, other browsers open file dialogs normally.

Thank you very much for your help in advance!

Asked by Lea 3 months ago

Last reply by Lea 3 months ago

My Default Web browser to fFirfox is not saving even when I restart my computer, but shows I made the switch

Default Web browser setting is not saving even though it shows in the Web Browser field. I get an default error message every time I open the Firefox app asking to set it… (read more)

Default Web browser setting is not saving even though it shows in the Web Browser field. I get an default error message every time I open the Firefox app asking to set it up again

Asked by selinalanda 3 months ago

Last reply by FredMcD 3 months ago

Tabs constantly crashing

My tabs keep crashing (Gah! Your tab has crashed) when browsing. I have not discovered a particular pattern or specific website(s) that may be causing it. Crashes started… (read more)

My tabs keep crashing (Gah! Your tab has crashed) when browsing. I have not discovered a particular pattern or specific website(s) that may be causing it. Crashes started happening around 2/21. Occasionally, the entire browser would crash and I would need to restart it.

Here are a few of the most recent crash reports.

bp-df10ac93-510d-4fc7-9819-b830b0210223 2/22/2021, 8:50 PM View bp-3496e455-3bc8-41ff-bb73-a98020210223 2/22/2021, 8:49 PM View bp-38dc5c74-75b1-4b78-b629-6872a0210223 2/22/2021, 8:39 PM View bp-fdaf3c77-538f-4db5-9ac4-21e510210223 2/22/2021, 8:28 PM View bp-3c557d50-b722-4caa-a8d6-7dfda0210223 2/22/2021, 8:28 PM View bp-0c539194-3a6d-4faf-be0d-fb1530210223 2/22/2021, 8:28 PM View bp-6c0bf083-97ba-42bf-b88d-b52c80210223 2/22/2021, 8:28 PM View bp-c50db473-3eca-4132-a568-9db390210223 2/22/2021, 8:27 PM View

Asked by Plopped 3 months ago

Last reply by cor-el 3 months ago

Potential scam - getting notification about my organization managing browser (don't belong to any org)

Hi-- I saw a banner while changing my Firefox settings that warned me about my organization controlling the browser. I found it strange since I don't belong to any organi… (read more)

Hi-- I saw a banner while changing my Firefox settings that warned me about my organization controlling the browser. I found it strange since I don't belong to any organization and this is my personal computer, so decided to click and saw a certificate for "ImportEnterpriseRobots" (see screenshots).

Does anybody know what this could be referring to? Is it a privacy breach or something legit from Mozilla/one of my extensions?

Thanks in advance for your help!

Asked by HabichuelaColora 3 months ago

Last reply by TyDraniu 3 months ago

Duplicate Bookmarks

All was well. Then suddenly two, three, and more bookmarks and folders began to spontaneously duplicate. Some as many as ten or more times. Some of the folders are empty,… (read more)

All was well. Then suddenly two, three, and more bookmarks and folders began to spontaneously duplicate. Some as many as ten or more times. Some of the folders are empty, while others with the same name have the links. What is happening and how do I stop it?

Thank you.

Asked by sanchell 3 months ago

Last reply by cor-el 3 months ago

bookmarks wasted space to left of columns

For some reason, my long column (about 1,000 bookmarks) have an intolerable indent space/empty area to the left of each entry...about 2-3 in long and for all bookmarks, s… (read more)

For some reason, my long column (about 1,000 bookmarks) have an intolerable indent space/empty area to the left of each entry...about 2-3 in long and for all bookmarks, so that I have to stretch out the names and reduce my main viewer window as a result.

   IF I try to just move the whole lot leftward, that cuts out the "bookmarks" with the black star as well as search bookmarks entry bar.  A long time ago, I thought it had a left right scroll tab at the very bottom.  All support entries talk about moving the whole column to the right side of the screen-what I need is 1) an ability to move all bookmarks titles to the left edge as much as possible while keeping orientation with the top "star/bookmarks".
   I do use a zoom button for browsing the web, but reducing screen size has nothing to do with the overly fat/wide bookmarks area-there has got to be a way to put it on a diet!!!

BONUS: if anyone knows on a Mac running High Sierra or any other os, how the heck do you increase size of other menus that don't respond to zoom (command + or _)..even ones not on Firefox? Any recommended zoom apps for menus intrinsic to macs in general?

Asked by Olivia is goddess 3 months ago

Last reply by cor-el 3 months ago

  • Solved

Primary Password needed to access Lockwise... but I don't have a Primary Password

I'm a brand-new Firefox user, just trying to import or recreate my login data from Chrome. Every time I've clicked "Import" from Lockwise and checked the appropriate boxe… (read more)

I'm a brand-new Firefox user, just trying to import or recreate my login data from Chrome. Every time I've clicked "Import" from Lockwise and checked the appropriate boxes, I get a dialog box telling me that the import was successful... but Lockwise still tells me "No logins found." I do know that importation of some kind is happening because my bookmarks imported just fine. Prompts to save my logins still appear, but passwords do not get saved, as evidenced by the "No logins found" message where a list of my saved logins should be. When I attempt to create a login manually, I get a dialog box like the one used to create a Primary Password, except it looks more like a system dialog box, something from Windows rather than from Firefox (image 1.1). I've tried entering all the passwords I can think of into this dialog box--my OS password, my Firefox password, the password I'm trying to save, the password I would choose for my Primary Password if I had one--only for another box to pop up stating "Unable to change password" (image 1.2). Upon closing this box, a red banner appears stating that there was an error while trying to save the password.

One of the times I was trying to use Lockwise, a bar appeared at the top of the screen stating that I needed to use my Primary Password--which I didn't have and still don't--to access my logins. I can't remember what I did because I've tried several things, but if I figure out how to recreate that I'll update this post. I attempted to create a Primary Password from my Options menu by checking the box next to "Use a Primary Password." Even though it clearly recognizes that I don't have a Primary Password set, I still get an "Unable to change primary password" notice (image 2). I've tried resetting it, but to no avail. I have also followed the advice of all the relevant articles I could find (e.g., the help article on what to do if your passwords aren't saving), but nothing so far has fixed the issue.

Lastly--it seems like I'm getting the system-dialog-looking box about every hour or so, always twice in a row: I'll click "cancel," and then it will show up again. I also can't seem to log out of my Firefox account, as that same dialog box appears and prevents me from doing so.

What is going on here? Is there anything I can do to fix it?

Asked by bluephoenix73 2 weeks ago

Answered by bluephoenix73 2 weeks ago

Cookies exception list

Hi everyone, I created a "positive list" of websites, I want cookies to stay, any other should be deleted after browser shutdown. I have a problem with the website de.pon… (read more)

Hi everyone, I created a "positive list" of websites, I want cookies to stay, any other should be deleted after browser shutdown. I have a problem with the website de.pons.com It is in the exception list but everytime, I go to that website the cookie accept procedure starts again.

Could you add the exception list to the things to sync?

How can I make a backup of this list?

Thanks for all comments.

Benno

Asked by BZappenduster 4 months ago

Last reply by BZappenduster 4 months ago

I had duplicate items(devises) in my sync settings

I had duplicate items(devises) in my sync settings I choose to disconnect the old duplicates. Now all of my devises have been disconnected in sync. Is there a way to re-e… (read more)

I had duplicate items(devises) in my sync settings I choose to disconnect the old duplicates. Now all of my devises have been disconnected in sync. Is there a way to re-enable my devises so they see one another? Or do I need to delete all instances of Firefox and start over?

Asked by snshock7 4 months ago

Last reply by snshock7 3 months ago

  • Solved

userChrome.css not working

I'm trying to take off this "Extension (Tabliss)" tag on my url. I have followed the instructions down below from another Firefox support forum: https://discourse.mozill… (read more)

I'm trying to take off this "Extension (Tabliss)" tag on my url. I have followed the instructions down below from another Firefox support forum: https://discourse.mozilla.org/t/make-addressbar-text-extension-name-of-the-extension-shorter-or-hide/28026/3

The instructions I followed are listed below:

"Users can apply custom style rules to modify Firefox’s toolbar area by creating a userChrome.css file. This takes about 10 minutes so when you have time to take it slowly and carefully:

(1) Set up your chrome folder and userChrome.css file following the five six steps in this article:

https://www.userchrome.org/how-create-userchrome-css.html 45

I have a boring video there if you like demonstrations.

(2) This is the code to paste into the file. You can edit the file using Notepad or a better editor. Make sure to keep it in a plain text format with a .css file extension (not .css.txt).

See improved rule down in: Make addressbar text "Extension (Name Of The Extension)" shorter or hide

/*

  Hide Extension Name in the identity area unless
  hovered for half a second (updated for Fx80)
  • /
  1. identity-box.extensionPage #identity-icon-labels,
  2. identity-box.extensionPage #identity-icon-label {
 visibility: collapse !important;
 transition: visibility 250ms ease-in-out;

}

  1. identity-box.extensionPage:hover #identity-icon-labels,
  2. identity-box.extensionPage:hover #identity-icon-label {
 visibility: visible !important;
 transition: visibility 250ms ease-in-out 500ms;

}

(3) Firefox should read the file at its next startup and apply it to every extension page you load."

Edit: So, yeah, I need help getting this tag off. I'm new to Firefox so it could be something obvious I'm missing. I have also tried CTRL+SHIFT+R to reload the page for changes and also closed and reopened my Firefox entirely.

Thanks in advance.

Asked by MaxwellQ 3 months ago

Answered by Wesley Branton 3 months ago

  • Solved

Extensions

I installed Firefox onto my third device, and it synced my data, including my extensions. The only thing is, they don't show up in my tool bar like they do on my other de… (read more)

I installed Firefox onto my third device, and it synced my data, including my extensions. The only thing is, they don't show up in my tool bar like they do on my other devices. I tried several different things, but the icons for the extensions don't even show up in the customization tab. They don't autofill or work at all, despite saying that they are installed and active.

Asked by gocoda 3 months ago

Answered by jscher2000 3 months ago

Firefox opening multiple windows and instances upon startup, taking all resources

Upon startup, firefox opens multiple windows and instances, essentially utilizing all of the resources, and freezes up the computer and keeps me from accessing any other … (read more)

Upon startup, firefox opens multiple windows and instances, essentially utilizing all of the resources, and freezes up the computer and keeps me from accessing any other functions. An error box(es) pops up stating that Firefox is already running but not responding, and as quick as I can hit the "close Firefox" button (when it lets the mouse work), more just pop up behind it. I keep clicking (when resources let me) and they just keep multiplying, until eventually everything just freezes up and the only thing left to do is a hard power down using the power button.

For reference, this is an older laptop (HP dv6-6135dx running Windows 10 Home) that is seldom used. It had been sitting for several months, and when I first turned it on it was fine. There were several windows updates downloading, and I had opened Firefox, which gave me a pop up that said something to the effect of "it looks like you haven't used firefox in a while, would you like to refresh" or something like that, so I selected yes to refresh. Firefox shut down briefly and then came back up and seemed to be working fine. The problem occurred when I restarted the computer to complete some of the installs. As soon as it came back up, Firefox went on the warpath, behaving as described above, and completely taking over the computer rendering it unusable. I have shut down and restarted several times using the power button, but each time it goes back to the same behavior.

So, my ultimate question is: Since I can't access anything on the computer due to this problem, is there any way to boot up around this issue and perhaps remove/disable Firefox? Again, just to be clear, once the computer has booted up I can do absolutely nothing as all of the resources are sucked up by Firefox and I can not get anything else to open. Occasionally it will allow me to move the mouse slightly, but only for a split second or so.

Any help would be greatly appreciated. Thanks.

Asked by stevesarno 3 months ago

Last reply by jscher2000 3 months ago

Youtube thumbnails suddenly look pixelated

The thumbnails on the home page look just fine, but the smaller ones of suggested videos when I watch something suddenly look so blurry and pixelated. I tried turning off… (read more)

The thumbnails on the home page look just fine, but the smaller ones of suggested videos when I watch something suddenly look so blurry and pixelated. I tried turning off my one extension Ublock Origin, clearing the cache and restarting the browser but had no luck. Somehow the thumbnails look fine when I watch the same video in a private window.

Asked by pngaming3010 3 months ago

Last reply by pngaming3010 3 months ago