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Sync is not working completely (logs included)

I have reinstalled the OS on my lap top and after a successful login to my account I am unable to sync everything from the account. The logs can be found in: https://cont… (read more)

I have reinstalled the OS on my lap top and after a successful login to my account I am unable to sync everything from the account. The logs can be found in: https://controlc.com/8afabe84

I have the same account set on two different devices (My desktop PC and my android phone, this device I am trying to sync is the third one) and both those device were synced long time ago.

I tried with another profile which I am using for my work related stuff, still no success. First I tried syncing on Ubuntu 20.10 and then installed on Ubuntu 20.04(currently) but it is without success.

I need to sync to this device the bookmarks, extensions, saved logins, etc... Currently I do not have my other PC to export this stuff, please help.

Some of the thing in the logs:

1618133031444 Sync.Service DEBUG Exception calling WrappedLock: LockException: Could not acquire lock. Label: "service.js: login".(resource://services-sync/util.js:62:5) JS Stack trace: LockException@util.js:62:5 throwLockException@util.js:148:11 WrappedLock@util.js:162:15 WrappedCatch@util.js:133:27 login@service.js:1049:66 sync/<@service.js:1327:26 WrappedCatch@util.js:133:27 sync@service.js:1335:7


1618133047237 Sync.Resource WARN GET request to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/167262145/info/collections failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available 1618133047237 Sync.Service DEBUG verifyLogin failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available 1618133047238 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1618133047238 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1618133047238 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1618133047238 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1618133047238 Sync.ErrorHandler ERROR Sync encountered a login error 1618133047239 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1618133047241 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1618133047242 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.js:1038:15) JS Stack trace: onNotify@service.js:1038:15 1618133047242 Sync.Service DEBUG Not syncing: login returned false.

Asked by Nikola Lozanovski 2 months ago

Answered by Nikola Lozanovski 2 months ago

  • Solved

new private window not available

When I open Firefox and click on options then click on New Private Window my screen flashes bright white and goes back to my homepage but doesn't open up a New Private Wi… (read more)

When I open Firefox and click on options then click on New Private Window my screen flashes bright white and goes back to my homepage but doesn't open up a New Private Window, I'm still in the regular browsing window. I checked all of my settings and nothing has changed, all the settings are as I set them long ago. Please help.

Asked by paulatic 4 months ago

Answered by paulatic 4 months ago

Can't log in to Scotibank online

Did some housekeeping yesterday and deleted all the cookies Firefox had stored. Soon thereafter I discovered that I'm no longer able to log in at Scotiabank online. I'm i… (read more)

Did some housekeeping yesterday and deleted all the cookies Firefox had stored. Soon thereafter I discovered that I'm no longer able to log in at Scotiabank online. I'm immediately shunted to a "Sorry, we could not complete your request" screen. Scotiabank support blames the browser. I am able to log in as normal with Chrome. I've experimented extensively with turning off Enhanced Tracking Protection, erasing cache, deleting history, etc. I see my Firefox updated yesterday to 85.0.1. Wondering if that might be where the problem lies? I'm using MacOS High Sierra version 10.13.6. Thanks for any help.

Asked by kurt.f.fischer 4 months ago

Last reply by kurt.f.fischer 4 months ago

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Not able to open a specific site

This is a portal which my college uses for assignments and deadlines but I am not able to open it on my desktop. I have tried reinstalling Firefox but it didn't help. No … (read more)

This is a portal which my college uses for assignments and deadlines but I am not able to open it on my desktop. I have tried reinstalling Firefox but it didn't help. No other site has this problem in Firefox. This site opens normally in Google Chrome and Falkon. I have attached a screenshot of the error message. Thank you.

Asked by Rishabh 4 months ago

Answered by Rishabh 3 months ago

  • Solved

Web MIDI Support

Will Mozilla implement MIDI for musical instruments? I went to sign up to the Yamaha Soundmondo web site and immediately upon landing on the web site I got this message (… (read more)

Will Mozilla implement MIDI for musical instruments? I went to sign up to the Yamaha Soundmondo web site and immediately upon landing on the web site I got this message (on the far right- SYNCH Web MIDI not suported Please Use Chrome) and took a screen shot of it. It wants me to download Chrome. There is no way on earth I am installing Chrome on any of my devices. Google knows far too much already. Any way to let Mozilla know Firefox needs this capability? I can’t be the only musician using Firefox.

Thanks,

Jerry

Asked by jerryc34 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

Disable favicons on toolbars and bookmarks on Linux

Hi guys, as I have already tried this method found here: https://support.mozilla.org/en-US/questions/9341987 and didn't work, now I'm stucked, and I don't want to change … (read more)

Hi guys, as I have already tried this method found here: https://support.mozilla.org/en-US/questions/9341987 and didn't work, now I'm stucked, and I don't want to change Firefox to another browser. Any tips on how can I completely disable favicons? The method works very well on Windows but on Linux, doesn't. I have also to mention that I am on Manjaro, XFCE (if it helps) Thanks, stay safe!

Asked by Marius Vaduva 4 months ago

Answered by cor-el 4 months ago

On Screen Keyboard will not open, Surface Pro 7

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a f… (read more)

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a few hours and has not worked since. I fiddled with the settings on both Firefox and my surface, though nothing has changed. Un/re-installing did not help, thought it could reset something. Any fixes or advice would be greatly appreciated.

For clarification, the Accessibility Menu on-screen keyboard does work, but the tablet-specific larger keyboard does not function. It does open and type in other applications.

Asked by Big Daddy 3 months ago

Last reply by Madmitch 2 months ago

  • Solved

Change default bookmark location to "other" instead of most recently used folder

Is there a way that I can change this setting in config rather than downloading an add-on? This changed with the most recent Firefox update for me (I'm currently on 85.0.… (read more)

Is there a way that I can change this setting in config rather than downloading an add-on? This changed with the most recent Firefox update for me (I'm currently on 85.0.1. for Ubuntu). Currently, the default save behavior is for bookmarks to save to the most recent folder you've picked. My preferred behavior would be for all bookmarks to save to "Other bookmarks" until I can file them away later.

Asked by reginakbuhl 3 months ago

Answered by jscher2000 3 months ago

Amazon Prime Video not loading

Hi, I'm not sure what has happened but my Firefox browser no longer plays Amazon Prime Videos; quite simply the "play video" links don't work. I've played with the DRM s… (read more)

Hi,

I'm not sure what has happened but my Firefox browser no longer plays Amazon Prime Videos; quite simply the "play video" links don't work. I've played with the DRM settings, refreshed Firefox via the support options, and have installed the latest version of the browser. I'm running a Win10 desktop. Netflix works fine and Amazon Prime Video works fine through MS Edge, but I can't figure this one out. Does anyone have any suggestions that I could try?

Thanks and Regards

Matt Whitehead

Asked by mwhitehead87 4 months ago

Last reply by Hithills 2 months ago

  • Solved

missing print "page setup" in Mozilla v85

With the new v85 of Firefox... for Microsoft Print to PDF... the defaults for print headers & footers has changed and is no longer available to edit or even view. It … (read more)

With the new v85 of Firefox... for Microsoft Print to PDF...

the defaults for print headers & footers has changed and is no longer available to edit or even view. It seems as though my settings remain in place for other printing options like my physical printer but even there the options are not editable or viewable.

There used to be a "page setup" option but I have not be able to find this anywhere anymore.

I'm assuming that it has to do with the bug fix for pdf printing but doesn't seem that it should be an intended outcome of the fix.

Any work arounds anyone knows about or has found?

Asked by Cobalt TiNor 4 months ago

Answered by jscher2000 4 months ago

Import of bookmarks in Firefox after machine restart

I had to delete the content on my computer and restart. All my Firefox bookmarks are deleted and I wonder if its possible to get them back. I did probably not have a fire… (read more)

I had to delete the content on my computer and restart. All my Firefox bookmarks are deleted and I wonder if its possible to get them back. I did probably not have a firefox account. But all bookmarks are saved on my computer in a folder. Thank you for helping. Regards Magne

Asked by eriksenmagne 4 months ago

Last reply by FredMcD 4 months ago

Website doesn't load in Firefox but does in other browsers.

Deathwishcoffee.com does not load in Firefox. In fact, Firefox doesn't do anything, just sits there. I have followed all the instructions found in this article: https://s… (read more)

Deathwishcoffee.com does not load in Firefox. In fact, Firefox doesn't do anything, just sits there. I have followed all the instructions found in this article: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can and it is still not loading the website. If I am told to follow these instructions as an answer to this post, I will uninstall Firefox on all my devices and never use it again. Please familiarize yourself with the instructions in the article before responding to this post.

So far this is the only website I've found that isn't loading. Yes, Chrome, Brave and Microsoft load the page just fine. There is nothing at all wrong with the website itself. This is all Firefox, and nothing that's already been suggested is fixing the problem.

Asked by Angelina Croft 4 months ago

Last reply by Angelina Croft 4 months ago