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Every time, I right click on any image and press "save image as" it frezzes the firefox.

Hello,Anybody please help i am suffering from a problem in firefox that makes it freeze. Every time I want a image from web. I right click on a image and click on save im… (read more)

Hello,Anybody please help i am suffering from a problem in firefox that makes it freeze. Every time I want a image from web. I right click on a image and click on save image as 1. it shows the animation but but make the firefox freeze in its place 2. no button respond like hover mouse on the button doesnt do any pop up animation. 3. clicking on anything even close button doesnt do anything. 4. to restart Firefox I have to end its task from task manager and then click on Firefox icon to make it work again.

I am suffering from this problem from couple of months It's so bad i want to move to chrome beacuse it doesnt crash. But Firefox Friendly UI, Themes, Ad blocking, security , Beautiful Compact designs and faster speeds always makes me use it. Please help............ I have tried safe mode-it doesnt crash , refreshing Firefox makes it work well but after some time it crash or logically freezing comes again and it is same when i delete my id and makes a new one.

Asked by Rahul Bera 3 months ago

Last reply by FredMcD 3 months ago

  • Solved

Java Button on site for Bitdefender 90 days trial, doesn't work

Hello, I went on Bitdefender 90 days trial activation site, but the "Get 90 Days free" button, doesn't work. Seems to be a java based button. I also tried in Incognito mo… (read more)

Hello, I went on Bitdefender 90 days trial activation site, but the "Get 90 Days free" button, doesn't work. Seems to be a java based button. I also tried in Incognito mode, and in Safe mode, disabling all extensions. Nothing.

With other browsers works fine.

The site is this: https://www.bitdefender.com/media/html/consumer/new/get-your-90-day-trial-opt/index.html

Asked by redicoppa2 3 months ago

Answered by redicoppa2 3 months ago

Computer temporarily freezes when using Firefox

Hello, I have never used this forum before. I just got a new computer and after a couple days, it randomly has semi-crashes while using Firefox where it just stops respon… (read more)

Hello, I have never used this forum before. I just got a new computer and after a couple days, it randomly has semi-crashes while using Firefox where it just stops responding for a couple minutes. This happens seemingly out of the blue after an hour or so of use, nothing in particular seems to trigger it but I have had better luck replicating it on Facebook, Twitter, and Youtube. After it happens once, it occurs within seconds of accessing these sites and only resetting the computer seems to temporarily fix it.

Oftentimes it has a crash report appear when I close firefox afterward.

This is what it had

AdapterDeviceID: 0x15d8 AdapterDriverVersion: 26.20.14046.3 AdapterSubsysID: 380817aa AdapterVendorID: 0x1002 Add-ons: adblockultimate%40adblockultimate.net:3.7.8,%7B0d7cafdd-501c-49ca-8ebb-e3341caaa55e%7D:0.8.1,%7B8c180250-f507-42bd-999f-5e1d5b5163e5%7D:2.0,doh-rollout%40mozilla.org:2.0.0,formautofill%40mozilla.org:1.0,screenshots%40mozilla.org:39.0.0,webcompat%40mozilla.org:15.1.0,google%40search.mozilla.org:1.1,amazondotcom%40search.mozilla.org:1.3,wikipedia%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.2,ddg%40search.mozilla.org:1.1,ebay%40search.mozilla.org:1.2 BIOS_Manufacturer: LENOVO BreakpadReserveAddress: 2122713923584 BreakpadReserveSize: 83886080 BuildID: 20201108180448 ContentSandboxCapable: 1 ContentSandboxLevel: 6 CrashTime: 1605298045 DOMIPCEnabled: 1 ExperimentalFeatures: browser.startup.homepage.abouthome_cache.enabled,network.cookie.sameSite.laxByDefault,network.cookie.sameSite.noneRequiresSecure,network.cookie.sameSite.schemeful,layout.css.constructable-stylesheets.enabled,layout.css.focus-visible.enabled,layout.css.grid-template-masonry-value.enabled,devtools.inspector.color-scheme-simulation.enabled,devtools.inspector.compatibility.enabled,devtools.webconsole.input.context,devtools.debugger.features.windowless-service-workers,apz.allow_zooming,image.avif.enabled,print.tab_modal.enabled,dom.input_events.beforeinput.enabled,dom.forms.inputmode,network.preload,dom.webgpu.enabled FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 GPUProcessLaunchCount: 1 GPUProcessStatus: Destroyed GraphicsCriticalError: |[0][GFX1-]: Killing GPU process due to IPC reply timeout (t=4521.89) InstallTime: 1605043724 LauncherProcessState: 0 MemoryErrorCorrection: None ModuleSignatureInfo: {"Malwarebytes Inc":["mbae64.dll"],"Microsoft Windows":["mswsock.dll","win32u.dll","ucrtbase.dll","KERNELBASE.dll","kernel32.dll","user32.dll","combase.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","mozglue.dll"]} MozCrashReason: MOZ_CRASH(Shutdown too long, probably frozen, causing a crash.) Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ OMTP? OMTP+3 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox RDDProcessStatus: Destroyed ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 2152 ShutdownProgress: xpcom-shutdown StartupCrash: 0 StartupTime: 1605297526 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20201108180448","version":"82.0.3","vendor":"Mozilla","displayVersion":"82.0.3","platformVersion":"82.0.3","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":6020,"virtualMaxMB":134217728,"cpu":{"count":4,"cores":2,"vendor":"AuthenticAMD","family":23,"model":24,"stepping":1,"l2cacheKB":512,"l3cacheKB":4096,"speedMHz":2595,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"installYear":2020,"hasSuperfetch":false,"hasPrefetch":true,"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19042,"windowsUBR":630},"hdd":{"binary":{"model":"WDC WD10SPZX-24Z10","revision":"05.01A05","type":"HDD"},"profile":{"model":"WDC WD10SPZX-24Z10","revision":"05.01A05","type":"HDD"},"system":{"model":"WDC WD10SPZX-24Z10","revision":"05.01A05","type":"HDD"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"AMD Radeon(TM) Vega 3 Graphics","vendorID":"0x1002","deviceID":"0x15d8","subsysID":"380817aa","RAM":2048,"driver":"aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a","driverVendor":null,"driverVersion":"26.20.14046.3","driverDate":"4-8-2020","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unused"},"advancedLayers":{"status":"blocked:FEATURE_BLOCKED_BY_WEBRENDER_USAGE"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"sec":{"antivirus":["Malwarebytes","McAfee VirusScan"],"antispyware":null,"firewall":["McAfee Firewall"]},"isWow64":false,"isWowARM64":false},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.region":"US","browser.search.widget.inNavBar":true,"fission.autostart":false},"sandbox":{"effectiveContentProcessLevel":6},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"attribution":{"campaign":"%2528not%2Bset%2529","content":"%2528not%2Bset%2529","experiment":"%2528not%2Bset%2529","medium":"referral","source":"www.bing.com","ua":"edge","variation":"%2528not%2Bset%2529"},"defaultSearchEngine":"google-b-1-d","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-1-d&q="}},"profile":{"creationDate":18576,"firstUseDate":18576},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":18574,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18574},"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":18574,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18574},"screenshots@mozilla.org":{"version":"39.0.0","scope":1,"type":"extension","updateDay":18574,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18574},"webcompat@mozilla.org":{"version":"15.1.0","scope":1,"type":"extension","updateDay":18574,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18574},"adblockultimate@adblockultimate.net":{"version":"3.7.8","scope":1,"type":"extension","updateDay":18576,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Free and improved AdBlocker. Completely remove ALL ads. No \"acceptable\" ads or whitelisted advertise","name":"AdBlocker Ultimate","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18576,"signedState":2},"{0d7cafdd-501c-49ca-8ebb-e3341caaa55e}":{"version":"0.8.1","scope":1,"type":"extension","updateDay":18576,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Kiss the annoying \"Video paused. Continue watching?\" confirmation goodbye!","name":"YouTube NonStop","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18576,"signedState":2}},"theme":{"id":"{8c180250-f507-42bd-999f-5e1d5b5163e5}","blocklisted":false,"description":"Desing by Maimuna\nWorld of Dragons - Dark Dragon","name":"World of Dragons - Dark Dragon","userDisabled":false,"appDisabled":false,"version":"2.0","scope":1,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18576,"updateDay":18576},"activePlugins":[{"name":"Shockwave Flash","version":"32.0.0.453","description":"Shockwave Flash 32.0 r0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-shockwave-flash","application/x-futuresplash"],"updateDay":18578}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.8.1.1","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.1582.2","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"bug-1648229-rollout-comcast-steering-rollout-release-78-80":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"6927fc4d-904e-4e60-aa86-5be9b79f2ea9"},"rollout-doh-us-staged-rollout-to-all-us-desktop-users-release-73-77-bug-1586331":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"19efe700-2632-4416-8259-00905b384adb"}}} ThreadIdNameMapping: 8584:"Gecko_IOThread",12212:"Timer",11960:"Link Monitor #1",13900:"Permission",13392:"JS Watchdog",6988:"JS Helper",15048:"JS Helper",10140:"JS Helper",12684:"JS Helper",5140:"IPC Launch",15004:"WindowsVsyncThread",7420:"Compositor",13016:"ImgDecoder #1",2616:"ImageIO",12424:"IPDL Background",13636:"StyleThread#0",15188:"StyleThread#1",13672:"StyleThread#2",5652:"ImageBridgeChld",11660:"GMPThread",12108:"TRR Background",14176:"HTML5 Parser",11704:"ImgDecoder #2",12772:"ImgDecoder #3",13844:"COM MTA",9244:"StreamTrans #22",9128:"StreamTrans #23",4200:"ExtensionProtocolHandler",1828:"Untrusted Modules",1072:"Shutdown Hang Terminator",2604:"StreamTrans #24", Throttleable: 1 URL: about:newtab UptimeTS: 5191.89175 Vendor: Mozilla Version: 82.0.3 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by ShadowDragon777 3 months ago

Last reply by FredMcD 3 months ago

white bar above firefox

Heya! When using Firefox (newest Version) in full screen I'm getting a white bar above firefox shown on the monitor above. (Screenshot attached). This only happens in ful… (read more)

Heya!

When using Firefox (newest Version) in full screen I'm getting a white bar above firefox shown on the monitor above. (Screenshot attached). This only happens in full screen mode. Thing's I've found out while trying to fix this:

- It disappears when I use F11 to fullscreen the website. When disableing the fullscreen, the bar reappears, but turns black (wtf?) - When I'm enabling the titlebar the white bar also disappears, but I don't want to do this since then I'm having a big white titlebar which is even worse

It's just an optical error but a fix would be highly appreciated. Things I tried yet;

- start in safe mod - clean reinstallation - disabled windows tablet mode - disabled hardware accleration

Note: this only happens in Firefox, all other programs works fine.

Asked by mark.sellner 3 months ago

Last reply by mark.sellner 3 months ago

bookmarks restore

i had to install a new os for windows i thought that if i just signed into firefox all my bookmarks would be there ... they are but in the wrong order and only one date t… (read more)

i had to install a new os for windows i thought that if i just signed into firefox all my bookmarks would be there ... they are but in the wrong order and only one date to choose to restore from the same date after the new os install.. can i recover bookmarks from a previous date please

Asked by Lucia 3 months ago

Last reply by cor-el 3 months ago

Startup lag

For the past couple of month Firefox lags at startup. It takes the program around 15 seconds from the moment I click the icon until it's ready to do anything (with a blan… (read more)

For the past couple of month Firefox lags at startup. It takes the program around 15 seconds from the moment I click the icon until it's ready to do anything (with a blank window as seen in the screenshot). I've tried refreshing Firefox but it didn't help. When I tried opening it safe mode it still takes more or less the same time to start (except without the blank window). After that I tried deleting my add-ons (which aren't many, adblock and fb container) but it have any effect. I'm running it on a laptop with I7-8750H processor and 16 gigs of ram so resources shouldn't be a problem (cpu at no more than 50% at program startup). Please advise.

Asked by JohnPhnow 3 months ago

Last reply by JohnPhnow 3 months ago

  • Solved

Youtube: Your browser does not currently recognise any of the video formats available.

I have recently updated my Windows 10 OS to OS build 19041.630 (png attached). Since then I have been getting error messages on some (not all) Youtube videos, saying "Yo… (read more)

I have recently updated my Windows 10 OS to OS build 19041.630 (png attached). Since then I have been getting error messages on some (not all) Youtube videos, saying

"Your browser does not currently recognise any of the video formats available. Click here to visit our frequently asked questions about HTML5 video."

Clicking the link brings me to a youtube page saying "Your browser is up to date. You can use YouTube's latest features!". Same goes for when I check my browser's settings-page and-about page. Firefox is up-to-date. I have also uninstalled and reinstalled Firefox with a freshly downloaded, latest version 82.0.3 (64-bit). Furthermore I have set all booelans on the "about:config/media.mediasource*" section to true (png attached).

Starting the browser in safe mode with all add-ons disabled does not remedy the problem either. I am a bit lost here, since by now I have gone through every approach I could find on the web.

I also tried downloading the windows Media Feature - Version 1903 (May 2019), but - strangely enough - it says my system is not compatible (now that's a new one; png attached). Also went for the Windows Web Media Extensions from the Microsoft store, yet to no avail either: https://www.microsoft.com/en-us/p/web-media-extensions/9n5tdp8vcmhs?activetab=pivot:overviewtab

The issue seems to only apply to newer Youtube videos. And not all of them either. Here's an example of one that fails (beware, this is in german. Ye have been warned): https://www.youtube.com/watch?v=pcy3N3tZlk0

Above video plays without any problems on the affected machine using chrome, as well as on my work's Mac using Firefox.

Also, here is another, newer video for comparison (just 1h old as of this writing), that plays back smoothly: https://www.youtube.com/watch?v=EzlCOg-37hI

Given the problematic video being german and funded by german public broadcast, I have considered local restrictions, but upon checking my IP address I am located firmly in germany (png attached). So there's no odd shadow VPN running.

Please help :'( anyone got any ideas?

Asked by sellget 3 months ago

Answered by cor-el 3 months ago

  • Solved

Crash ID: bp-c0c0c0b2-c36b-47fa-a641-4aba10201220

Crash ID: bp-c0c0c0b2-c36b-47fa-a641-4aba10201220 Cannot get Firefox to run anymore. Tried clean safemode, refresh, reinstall. Nothing works. Thanks. … (read more)

Crash ID: bp-c0c0c0b2-c36b-47fa-a641-4aba10201220

Cannot get Firefox to run anymore. Tried clean safemode, refresh, reinstall. Nothing works.

Thanks.

Asked by pipermac 2 months ago

Answered by FredMcD 2 months ago

Website internal links not working

I use a particualr website almost every day. Up until recently I was able to navigate, via a navigation pane within the site, to any one of eight sub sites via the approp… (read more)

I use a particualr website almost every day. Up until recently I was able to navigate, via a navigation pane within the site, to any one of eight sub sites via the appropriate links. This no longer works and I am 'dumped' back to the base web page. This only happens with Firefox. If I use a competitor web browser (!) the internallinks work as programmed.

Firefox is my browser of choice,but is currently unusable for my needs- please help!

Asked by jcpettit 3 months ago

Last reply by cor-el 3 months ago

  • Solved

parse error blocking part of youtube videos

firefox recently crashed, and upon restarting it, nothing had changed, except for the fact that a parsing error now pops up whenever i open a youtube video. this parsing … (read more)

firefox recently crashed, and upon restarting it, nothing had changed, except for the fact that a parsing error now pops up whenever i open a youtube video. this parsing error blocks part of the video, and i couldn't find anything about this anywhere else! i can't figure out how to remove this, i've tried entirely disabling picture-in-picture mode (assuming that's what's causing the issue, as it's mentioned in the error) but it didn't work.

Asked by leon.3124 3 months ago

Answered by leon.3124 3 months ago

Opening the PDF

Hello, I want to open a PDF directly from Firefox - the university makes several uploads via the official website and in order not to waste time, I would like to click on… (read more)

Hello, I want to open a PDF directly from Firefox - the university makes several uploads via the official website and in order not to waste time, I would like to click on it to open the PDF, it would already be opened. I already checked the box to remember my choice, but I always have to. I will be very happy with the help! :) #TakeCare

Asked by Bruno Almeida 3 months ago

Last reply by cor-el 3 months ago

  • Solved

Firefox 82.0.3 64 bit does not work on Americas Test Kitchen

I can open the Americas Test Kitchen web site with Firefox 82.0.3 64 bit but the search function on the web page returns a blank page so recipes cannot be found. When tr… (read more)

I can open the Americas Test Kitchen web site with Firefox 82.0.3 64 bit but the search function on the web page returns a blank page so recipes cannot be found.

When trying to find a particular episode the search episodes and load additional episodes do not work.

The additional information found at the bottom of pages is not displayed.

Microsoft Edge does work.

Asked by David Stuhr 3 months ago

Answered by David Stuhr 3 months ago

Is there a way to delay the video w.r.t the audio?

Hi-- My new Bluetooth headphones introduce a delay in the audio, causing lip sync to be off when I watch streaming services such as YouTube, Netflix and Facebook. Is the… (read more)

Hi--

My new Bluetooth headphones introduce a delay in the audio, causing lip sync to be off when I watch streaming services such as YouTube, Netflix and Facebook. Is there any way to delay the video to compensate?

I'm running Mojave 10.14.6 on a 2015 MacBook Pro.

--Gil

Asked by Gil Dawson 3 months ago

Last reply by Gil Dawson 3 months ago

Crashes consistently

I've tried all the recommended fixes. Upgraded memory, file check, DISM, safe mode, refresh, update, etc. etc. Here are some of the infinite number of crash reports: Cr… (read more)

I've tried all the recommended fixes. Upgraded memory, file check, DISM, safe mode, refresh, update, etc. etc. Here are some of the infinite number of crash reports: Crash ID: bp-ab045501-5c4f-439e-b01c-23afa0201116 Crash ID: bp-654606c6-6616-4cc4-a6c5-1ee420201116 Crash ID: bp-413dbf26-b713-4be2-b6b5-d88440201116 Crash ID: bp-1c6d93f2-17ad-4b6b-b223-4f0010201116

Asked by MEK 3 months ago

Last reply by FredMcD 3 months ago

  • Solved

Firefox not rendering Roboto font properly on macOS Big Sur

Hi everyone, I updated to macOS Big Sur yesterday and now I got display issue on websites that use the Roboto font (like Youtube, Trello, Google Translate, etc.) As you… (read more)

Hi everyone,

I updated to macOS Big Sur yesterday and now I got display issue on websites that use the Roboto font (like Youtube, Trello, Google Translate, etc.)

As you can see on the attached screenshot, the font is now always displayed BOLD and in a weird way.

I reinstalled the Roboto font on my mac but it did nothing. Everything is working fine with other web-browsers.

Can someone help me ?

Thanks by advance.

Best regards. Adrian

Asked by adrian.urso 3 months ago

Answered by adrian.urso 3 months ago

Typing is buffering

I noticed that after Firefox is running for more then a few days it starts buffering my typing. Lags behind at least 10 - 20 seconds while I type and I am not that fast.… (read more)

I noticed that after Firefox is running for more then a few days it starts buffering my typing. Lags behind at least 10 - 20 seconds while I type and I am not that fast. I assume this is not normal. Any ideas on what may be causing this? If I close the app and reopen it goes away. Ver 82.0.3 on a Apple iMac.

Asked by kevinwal 3 months ago

Last reply by FredMcD 3 months ago

  • Solved

Private mode sending cookies

I noticed today when I opened a new private window and pasted a URL into the address bar, the website seemed to know that I had been there before. So I closed the window,… (read more)

I noticed today when I opened a new private window and pasted a URL into the address bar, the website seemed to know that I had been there before. So I closed the window, opened up a new private window, turned on the network tool, and tried again. What I saw was on the very first network request, Firefox sent half a dozen cookies to the website!

What's going on here? Does the private browsing session not end when I close the window? Is it supposed to?

Asked by firefox1097 3 months ago

Answered by firefox1097 3 months ago

I agree with this other person & say: I HATE YOU FIREFOX FOR *expletive* UP MY BROWSER WITH A REFRESH SUGGESTION

i Totally agree with this now closed post: I just returned to Firefox due to high level hacker threats & identity theft basically I'm still battling,so I have to have… (read more)

i Totally agree with this now closed post: I just returned to Firefox due to high level hacker threats & identity theft basically I'm still battling,so I have to have all Social Media in Containers from now on & can't use other browsers w/o containers, so I get it all setup & had my sync on & the containers start acting up, so I see a suggestion to just simply refresh it, oh yea, that solves most problems, NO IT CAUSES MORE THAN IT SOLVES! Now my Lastpass pw mgr, can't get clipboard permission cause the page just comes up blank,when I try to copy/paste a pw, to sign into sync even, I had to past from outside using another browser & don't have containers on it, Brave should catch up to this, cause Chrome,clearly doesn't have containers, so I'm done using it & now w/o Firefox working right I'm screwed, it's so aggravating, Just when I thought firefox was doing good again, nope, you're back on my shitlist. I'm pissed just like this guy! I got my bookmarks & think I got the sync working but you shouldn't suggest refresh to fix issues, now how do I get my lastpass working? cause I have pop up blockers disabled & the permission page for firefox won't come up, just a blank page every time I try to copy a pw to paste in, manually, ugh, I hate this!

REFRESH HAS TOTALLY SCREWED UP MY COMPUTER - WHY DON'T YOU WARN PEOPLE

   9 replies
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   409 views
   Last reply by Andrew

4 years ago KC KC 12/20/15, 1:45 PM

I stupidly accepted the Firefox suggestion to refresh my browser and everything i worked so hard for is gone. Its going to take me forever to FIX what your stupid site has screwed up. YOU REALLY OUGHT TO TELL PEOPLE IF YOU USE THIS YOUR GOING TO BE SCREWED

So I thought I'd just delete it and start over but even that has so many steps I DON'T HAVE TIME FOR THIS STUPID CRAP AND I REALLY HATE FIREFOX FOR SCREWING UP MY COMPUTER AND MY DAY

I AM SOOOOOOOO SCREWED - all my bookmarks I HATE YOU I HATE FIREFOX I CAME TO YOUR SITE THINKING IT WOULD BE SAFE AND YOU HAVE DESTROYED EVERYTHING

I SEE in another thread about deleting firefox and creating another profile and about 10 million other steps i don't know how to do but if I close firefox as you said then i can see your frigging directions I HATE YOU

Modified February 16, 2016 at 10:39:48 AM PST by KC Chosen solution

I understand that you're frustrated, but it only takes a couple minutes to copy the files. Take it step by step. Do not delete anything, that will only make it worse. Do not use Windows' system restore feature, that may make it totally irreversible.

In another thread (https://support.mozilla.org/questions/1098179) you said the steps I posted were not clear. Where did you run into problems? Read this answer in context

Asked by Soul4Sail 3 months ago

Last reply by Soul4Sail 3 months ago

  • Solved

Firefox browser works intermittantly

Hi, I have used Firefox on my desktop pc using Windows o/s many years with minimal problem. Last few weeks Firefox operating strangely. Starts off fine then after opening… (read more)

Hi, I have used Firefox on my desktop pc using Windows o/s many years with minimal problem. Last few weeks Firefox operating strangely. Starts off fine then after opening a few tabs will not open others. Seems to be searching for new url but no show. When I close it down to re-open fresh a pop-up box appears with option 'close firefox'. Only when selected will firefox re-open. That then works fine for a few tabs then will not open after that. I have tried Refresh, Restart without add-ins, Safe mode. None have removed the problem. I have thought about Uninstall then reinstall a 'clean' firefox, but worried about losing all my data. The problem seems to have started a few weeks back after a Windows 10 update but I am not sure about that. Any help gratefully received. Thanks.

Asked by clive7 3 months ago

Answered by FredMcD 3 months ago