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  • Archived

Getting the "Gah! Your tab crashed" when Firefox starts

This is on a Windows 7 Enterprise Lenovo laptop. When I open Firefox, I get a blank tab and after about 15 seconds I get the "Gah! Your tab crashed!". If I restore the … (read more)

This is on a Windows 7 Enterprise Lenovo laptop. When I open Firefox, I get a blank tab and after about 15 seconds I get the "Gah! Your tab crashed!". If I restore the tab, the error comes back. If I boot the computer in Safe Mode or Safe Mode with Networking, it works fine.

I've removed the AV from the system, I've removed and completely deleted all Firefox folder and created a new Windows profile. No change.

I've tried turning off HW acceleration. I'm using the latest version (x64).

Any ideas?

Asked by tsherr 10 months ago

Last reply by FredMcD 9 months ago

  • Archived

Tabs keep crashing - very frequent, started 2 days ago.

Started yesterday, Aug 1st. My tabs keep crashing, frequently. I have not changed anything on my computer that I know of; although I do get some automatic updates. I'm… (read more)

Started yesterday, Aug 1st. My tabs keep crashing, frequently. I have not changed anything on my computer that I know of; although I do get some automatic updates. I'm not very technical, and not quite sure what to do next. Here are some of the crash report numbers

bp-ade01c78-70fa-4444-9638-dc8970190802	8/2/2019 12:22 PM
bp-c01b3868-7c98-4c5c-9691-8a1ea0190802	8/2/2019 11:51 AM
bp-c743a74e-2a3f-4b0d-b31e-3548b0190802	8/2/2019 11:51 AM
bp-2676db57-8110-48ea-9984-7f8670190802	8/2/2019 11:51 AM
bp-cfbf68ee-401c-4393-b509-e7ed90190802	8/2/2019 11:51 AM
bp-0cc0568e-b666-4f53-8053-447da0190802	8/2/2019 11:51 AM
bp-66d3d5db-b48f-481e-b613-f47a70190802	8/2/2019 11:51 AM
bp-2f4c94dd-b07f-4a43-bd6c-cbdac0190802	8/2/2019 11:51 AM
bp-00e26a86-7574-4d31-b8ef-536830190802	8/2/2019 11:51 AM
bp-addcfccb-8a3c-415c-9028-705cf0190802	8/2/2019 11:51 AM
bp-0eee15ae-ea96-47ec-b6fc-ef93a0190802	8/2/2019 11:51 AM

Asked by pimwheel 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

Auto fill does not work on accounts.firefox.com login page

I am unable to use the auto fill feature on https://accounts.firefox.com. Why does Mozilla blocks third-party extension 1Password to auto login? … (read more)

I am unable to use the auto fill feature on https://accounts.firefox.com. Why does Mozilla blocks third-party extension 1Password to auto login?

Asked by howdytom 9 months ago

Last reply by howdytom 9 months ago

  • Archived

Where is the bookmark import file after refresh?

I refreshed my Firefox but the bookmark file the Help Document said would be in the Old Firefox data folder is not there. As you can see in the image I do not have a file… (read more)

I refreshed my Firefox but the bookmark file the Help Document said would be in the Old Firefox data folder is not there. As you can see in the image I do not have a file called "places.sqlite". I only refreshed Firefox under the indication that I would not lose any of my bookmarks (they would be saved and I could get them back).

I had many bookmarks. Are they lost now?

Help Document: https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile#w_copying-files-between-profile-folders

Asked by cdnkevin 8 months ago

Last reply by cdnkevin 6 months ago

  • Archived

Adobe flash not recognized as being installed

I'm running Manjaro linux XFCE 64bit. I have the latest version of Firefox installed from the Manjaro repositories (69.0.3-1). The flashplugin is also installed from the … (read more)

I'm running Manjaro linux XFCE 64bit. I have the latest version of Firefox installed from the Manjaro repositories (69.0.3-1). The flashplugin is also installed from the Manjaro repositories and is the latest version (32.0.0.270-1). In my plugin settings, Flash is set to ask to activate, and I've even tried turning off the "Block dangerous and intrusive Flash content" setting. Most websites that need Flash don't recognize that it is installed at all.

When I use Adobe's tools to check if Flash is installed, (https://helpx.adobe.com/flash-player.html) this page doesn't show the ask to activate plugin in the URL bar until after I click on "Check Now" so their tool shows that I do not have Flash installed or enabled. If I click allow Flash on this page and then refresh the page, it seems like Flash gets disabled for that website again, and clicking "Check Now" once again shows that Flash is not installed or enabled.

Another page to check if it is installed is (https://get.adobe.com/flashplayer/about/) which I found from downloading the flash plugin directly from Adobe in a readme.txt file. This page shows the Ask to activate directly on the Flash content, and when I click Allow, it recognizes that I have version 32.0.0.270 installed.

Most websites with Flash content that I want to use just don't show the Ask to activate prompt and show that I need to install Flash with the link to download from Adobe. I've tried uninstalling Flash and reinstalling, then rebooting my computer but that didn't help. This seems to be a reoccuring problem for me on linux, not just with Manjaro, but also Ubuntu, and even with other web browsers based on Chromium, like Brave browser. Does anyone know what causes this or how I can get Flash working on some pages?

Asked by johnherr 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Browser tabs crash randomly, usually with video's or gifs.

Firefox tabs crash regularly after viewing gifs or other video's and sometimes on 'normal' webpages. Latest video drivers and windows updated. This is a new pc, though it… (read more)

Firefox tabs crash regularly after viewing gifs or other video's and sometimes on 'normal' webpages. Latest video drivers and windows updated. This is a new pc, though it seems to have some issues. Tried safe mode, still crashes. Any ideas?

Asked by matthijs.delange 10 months ago

Last reply by FredMcD 10 months ago

  • Archived

upgrade broke my firefox no preferences

everytime I get a FIrefox update i lose many of my passwords and features This time none of my preference settings work, most are grayed, and I have no choices for search… (read more)

everytime I get a FIrefox update i lose many of my passwords and features This time none of my preference settings work, most are grayed, and I have no choices for search like google This is very frustrating To make it worse none of my firefox accounts work, nor my mozilla It usually takes a day or two for this to resolve itself but this time I have no preference setting ability and none of my user or Firefox passwords work This is very disturbing I can no longer use firefox like I am used to doing I do not want to default to Yahoo for search, I want to use Google. PLEASE FIX THIS and don't send me any more broken updates

Asked by bekglm1 10 months ago

Last reply by Wesley Branton 10 months ago

  • Solved
  • Archived

Firefox will no longer let me open this website. https://acpl.overdrive.com/ It's a site operated by my local Library. I can open this site using other browsers

It stopped working about a week ago. I checked with the Library and they tried to help but I still can't open the site. I can open this site using Edge on the same laptop… (read more)

It stopped working about a week ago. I checked with the Library and they tried to help but I still can't open the site. I can open this site using Edge on the same laptop with no problems. This is the only site that I'm having a problem with.

Asked by krs2fer 9 months ago

Answered by krs2fer 9 months ago

Firefox won't open with maximized window after login, and it happens across different Windows OS.

Firefox will never ever open in maximized window after I log in with my Firefox account and make some changes to the toolbars. Advanced properties to make maximizing defa… (read more)

Firefox will never ever open in maximized window after I log in with my Firefox account and make some changes to the toolbars. Advanced properties to make maximizing default won't work either. It hasn't worked for many Firefox versions I've tried and that caused me to use Chrome. But if you manage to fix this problem, I'll be more than happy to stick with Firefox.

Asked by Csuŋ 1 month ago

Last reply by FredMcD 1 month ago

  • Archived

Click on checkbox(es) in a webpage doesn't select/deselect the row(s)

Experts, We have an application developed in Java(Struts), in pages having tables with checkboxes to select/deselect rows. Firefox version: 68.0.1(64-bit) Firefox Quantu… (read more)

Experts,

We have an application developed in Java(Struts), in pages having tables with checkboxes to select/deselect rows.

Firefox version: 68.0.1(64-bit) Firefox Quantum and Regular Firefox as well

Issue Description: The click to the checkboxes do not work at all with latest Firefox versions, while they work seamlessly with older Firefox versions (52.0.2/32-bit and below, I have tested) or any other latest browsers(Chrome for example).

Please check the screenshots that shows how it looks in latest versions vs the same page in old versions:

We have tested this on Windows 10 and Mac OSs as well, and the issue remains the same with the latest Firefox versions. I came across similar(not exact) issues in the support forum but none of them were exact or even suggested any workaround / fix / rootcause.

Ask: Need to understand if something is broken in latest Firefox builds or is there any setting/extension that may bring backward compatibility. Please note that in other browsers, we don't see this problem.

Edit: Uploaded non-working snapshot.

Thanks, susenj

Asked by susenj 10 months ago

Last reply by susenj 9 months ago

  • Archived

modified cursor (white cross)

Hello, Since a couple of days my cursor on firefox is modifier and i can fixed him. It's like a white cross with point in the middle) (exit white arrow). Someone have a s… (read more)

Hello,

Since a couple of days my cursor on firefox is modifier and i can fixed him. It's like a white cross with point in the middle) (exit white arrow).

Someone have a solution ?

TY

Asked by dirich_gwen 9 months ago

Last reply by cor-el 8 months ago

  • Solved
  • Archived

Firefox crashes

Hola que tal, hace 2 meses me mude de chrome a firefox en mis 3 computadoras, linux, mac, (windows 10) y iphone X En windows 10 1903 es donde apenas e instalado firefox,… (read more)

Hola que tal, hace 2 meses me mude de chrome a firefox en mis 3 computadoras, linux, mac, (windows 10) y iphone X

En windows 10 1903 es donde apenas e instalado firefox, pero me esta dando problemas. cada ves que entro a una pagina segura a iniciar sesion me aparece el siguiente error de pestaña.

( Uy. Tu pestaña ha fallado. ¡Podemos ayudarte!

Selecciona Restaurar esta pestaña para recargar la página. )

En about:crashes no me aparece ningún error.

Al reiniciar en modo seguro funciona muy bien, nada de errores. al volver a modo normal desactivo las 4 extensiones que uso, y desactivo acelarcion por hardware pero el problema siempre sigue.

Ayuda por favor, no quiero empezar a mudarme de nuevo Gracias!!

Asked by Joker 9 months ago

Answered by cor-el 9 months ago

  • Archived

when i visit www.investing.com , after 10-15 mins, pc crashes

whenever i visit this link https://in.investing.com/equities/asian-paints-chart or any link of this website, pc loads the tabs without any issue but after 10-15 mins, i c… (read more)

whenever i visit this link https://in.investing.com/equities/asian-paints-chart or any link of this website, pc loads the tabs without any issue but after 10-15 mins, i cant switch between tabs. While switching tab, a wheel kind of appear on this screen with a white background and 30-40 seconds, that pre-loaded content of that tab appears. Most the time one or two tab crashes . I have submitted the crash reports also.

bp-c70a6b49-1416-492d-8b5b-d1baf0190804	8/4/2019 2:24 PM
bp-094af878-34e1-4a3a-828f-3e4390190804	8/4/2019 2:24 PM
bp-3cfac81f-2039-4d78-af74-a19990190804	8/4/2019 2:24 PM
bp-d036aa45-c305-4d8f-9754-bd3a50190804	8/4/2019 2:24 PM
bp-d1c09987-6c70-4d86-acae-0cca70190804	8/4/2019 2:23 PM
bp-d5651bde-699b-4734-a815-cfd020190804	8/4/2019 2:23 PM
bp-3e2d65b3-0e19-4403-86b7-2bd800190804	8/4/2019 2:23 PM
bp-6d5a68b9-23f4-4f15-b250-66e8b0190804	8/4/2019 2:23 PM
bp-58f2352a-f8b5-477d-a774-1f7530190804	8/4/2019 2:22 PM
bp-4a02a834-5545-4b7c-b21e-a12220190804	8/4/2019 2:22 PM
bp-07d45116-4305-49f7-9ca7-7bd590190804	8/4/2019 2:22 PM
bp-0810e494-9a90-4669-86cc-b6f030190804	8/4/2019 2:22 PM
bp-15351932-c687-48e1-8a83-9f9350190804	8/4/2019 2:21 PM
bp-1c857457-3f8c-4c6c-bee3-035ff0190804	8/4/2019 2:21 PM
bp-bc7727b8-2685-42c6-b6c6-d7e650190804	8/4/2019 2:21 PM
bp-475afb7c-cba6-4ede-a91c-539e30190804	8/4/2019 2:20 PM
bp-1df4d3e6-c024-4350-927e-b0c640190804	8/4/2019 2:20 PM
bp-500e712c-e72e-4312-9bf7-819810190729	7/29/2019 10:05 AM
bp-74e9142c-e9e6-4dd2-a83f-cac980190718	7/18/2019 5:35 PM
bp-13aee320-0cfb-4c73-80cd-5cf950190713	7/13/2019 7:51 AM

Asked by misti 9 months ago

Last reply by misti 9 months ago

  • Archived

Firefox not loading page elements, no errors or warning on console

I'm very disappointed with Firefox, my website is simply not working, no errors or warnings at the console, just doesn't work... take a look at https://www.dentistinkaty.… (read more)

I'm very disappointed with Firefox, my website is simply not working, no errors or warnings at the console, just doesn't work... take a look at https://www.dentistinkaty.com, it works perfectly in other browsers like Edge, Chrome or Opera, just not working on Firefox... the browser reports to load all objects buy my page looks, well... no style, no pictures... what's going on? I'm building my page according to standards, this makes no sense...

Asked by Guillermo 9 months ago

Last reply by jscher2000 9 months ago

  • Solved
  • Archived

On starting Firefox I get 2 homepages instead of one

I am using Firefox version 68.0.1 on my laptop with Ubuntu 18.04LTS. Browser is Google.uk Every time I start Firefox it gives two homepages instead of one. This means if … (read more)

I am using Firefox version 68.0.1 on my laptop with Ubuntu 18.04LTS. Browser is Google.uk Every time I start Firefox it gives two homepages instead of one. This means if I start typing something too quickly - some of the type goes on the first homepage and some on the second ! I find this very annoying.

Asked by mgs1 9 months ago

Answered by mgs1 9 months ago

  • Archived

google photos gallery does not load. have tried many suggested fixes. what's wrong with google photos on firefox?

when I click on an album, I can see the photos, when I click on "photos" to see all, there are just gray boxes where the pics should be. If I click on a gray box, I can s… (read more)

when I click on an album, I can see the photos, when I click on "photos" to see all, there are just gray boxes where the pics should be. If I click on a gray box, I can see the individual photo, but can't see them in the "gallery" view. this still happens with all addons disabled

Asked by mijff 9 months ago

Last reply by TyDraniu 9 months ago

  • Archived

network.http.spdy.enabled always reset to false

Hello, I have Firefox 68.0.2 installed on W7. I discovered that since recently network.http.spdy.enabled always reset to false ... tried to solve by following different s… (read more)

Hello, I have Firefox 68.0.2 installed on W7. I discovered that since recently network.http.spdy.enabled always reset to false ... tried to solve by following different solutions described on mozilla website ... tried to solve by reinstalling completely firefox software ... tried to solve by deleting completely the Mozilla User Roaming profile ... C:\Users\XXX\AppData\Roaming\Mozilla\Firefox\Profiles\ ... ... but nothing change/fix ... network.http.spdy.enabled is always to false and network.http.spdy.enabled.http2 is always to true with the consequence that google, cloudflare, ... websites are no longer working with http/2. Is that a known issue ? Thank You in advance for your help Best Regards, Vincent

Asked by Vincent Blondel 8 months ago

Last reply by alex_mayorga 8 months ago

  • Solved

Font rendering on a specific website

Hello, I have a trouble with font rendering on one specific website - https://www.checkpoint.com. Text on this site looks quite ugly (see font01.png). But if I open "Web … (read more)

Hello,

I have a trouble with font rendering on one specific website - https://www.checkpoint.com.

Text on this site looks quite ugly (see font01.png).

But if I open "Web Developer" -> "Inspector" -> "Fonts" -> "All fonts on page", then I can see the text renderred correctly in the preview field (see font02.png).

So text uses "DIN WXX Regular" font, but I do not understand, why Firefox cannot render it on the web page in the same manner as in the Developer tools?

Any clue how to fix it?

Browser: Firefox 68.2.0esr (64-bit) OS: Debian Bullseye

Thanks Zbynek

Asked by Zbynek Michl 5 months ago

Answered by Zbynek Michl 3 months ago