Showing questions tagged: Show all questions
  • Solved
  • Archived

https://support.mozilla.org/en-US/questions/new/desktop/privacy-and-security?search=#summarize-question

Phát video trên YouTube luôn luôn bị thay đổi" sẽ giúp các tình nguyện viên của chúng tôi xác định vấn đề của bạn tốt hơn là nói "Đã xảy ra sự cố" hoặc "Firefox bị hỏng".… (read more)

Phát video trên YouTube luôn luôn bị thay đổi" sẽ giúp các tình nguyện viên của chúng tôi xác định vấn đề của bạn tốt hơn là nói "Đã xảy ra sự cố" hoặc "Firefox bị hỏng".

Asked by tienthai 1 year ago

Answered by tienthai 1 year ago

  • Archived

Firefox keeps spontaneously crashing/quitting on Mac

Firefox spontaneously quits on me, multiple times a day, sometimes once an hour. I am not on the same website or doing the same tasks each time it happens. Sometimes I wo… (read more)

Firefox spontaneously quits on me, multiple times a day, sometimes once an hour. I am not on the same website or doing the same tasks each time it happens. Sometimes I won't have any windows open, but when I go to use it, it's not open. I've even had windows in the background or minimized when it happens. I've had my IT person look at it, but he can't figure it out the problem. I've tried resetting FF, uninstalling and reinstalling, updating my operating system, changing my preferences, disabling my extensions, started in safe mode, etc.—but nothing works. When I go to about:crashes, the page says "No crash reports have been submitted." It's like FF doesn't even know it crashed, yet when I go to reopen it after it has, it will ask if I want to restore my session.

I am on an iMac with OS High Sierra and Firefox Quantum 61.0.2.

Someone please help. This is getting really frustrating!

Asked by feltercl 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

Firefox frozen on opening, even with all extensions etc. disabled via safe mode

Hi, Firefox won't open correctly: my pinned tabs are there, the new tab is there, but it's unusable. The close, minimize and maximize buttons don't show up, I can't inter… (read more)

Hi,

Firefox won't open correctly: my pinned tabs are there, the new tab is there, but it's unusable. The close, minimize and maximize buttons don't show up, I can't interact with the menu except for "Firefox" (not file, edit, view, ...). Safe mode works, in which I disabled my extensions, hardware acceleration, etc. but it doesn't help. I've also deleted and reinstalled Firefox.

I'm on a MacBook pro, running High Sierra 10.13.6

Asked by Banjopalmo 1 year ago

Last reply by Banjopalmo 1 year ago

  • Archived

version 61.0.2 won't load any pages

I just upgraded to version 61.0.2 this morning and now no pages will load on Firefox. All I get is a blank page with a spinning blue circle in the middle. How do I get … (read more)

I just upgraded to version 61.0.2 this morning and now no pages will load on Firefox. All I get is a blank page with a spinning blue circle in the middle. How do I get back to the previous version? Thank you.

Asked by moffettl 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Can't Open Doc with Microsoft Office

When I try to Download a Word Document and select "Open with" and scroll down to Applications, none of the Microsoft Office applications are shown so when I go to downloa… (read more)

When I try to Download a Word Document and select "Open with" and scroll down to Applications, none of the Microsoft Office applications are shown so when I go to download a file that's an Office app, I can't download it as a Microsoft Office file. I just purchased a new computer, downloaded the Office applications and activated them

Asked by nation1 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

How can I see how I got to a certain webpage?

Hi. I was watching a YouTube video, and suddenly the tab changed to another, completely unrelated webpage. As far as I know, I am pretty sure I didn't click anything (I … (read more)

Hi.

I was watching a YouTube video, and suddenly the tab changed to another, completely unrelated webpage. As far as I know, I am pretty sure I didn't click anything (I had just been distracted for literally a second so was re-reaching for my mouse and technically could've clicked something, but I also went back and found no links whatsoever that would reasonably lead to www.dansk.net, the site I ended up at).

I would love for this to be human error but I don't see it so there must be another explanation and I would like to get to the bottom of this to see if there's possibly some malware in the system but a scan turned up zilch.

I know I can check the pages I viewed with the History window. But is there any way I can find out how I got to said pages? Something along the lines of 'you clicked a link on this other page' or 'youtube autoplay' or 'bit.ly forwarded you to this address'

Because I think that might help in finding out what happened.

Asked by tsmedinga 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

First, all extensions were installed. Second, I ran the sync. However, all extensions wont appear after signing in to firefox on a different device. ThQ

First, all extensions were installed. Second, I ran the sync. However, some extensions wont appear/load after signing in to firefox on a different device/ same device The… (read more)

First, all extensions were installed. Second, I ran the sync. However, some extensions wont appear/load after signing in to firefox on a different device/ same device

The following extensions do not sync :

1. Advanced profanity filter: I have added a huge list of words to be censored in the extension's preferences and then I performed the sync. However, when I sign in later, either on the same mac or a different mac, this extension wont load with all the words that were initially added. Its such a pain to add all of them again after a fresh sign in (on same device/different device). Unable to let my children use the internet in a safe manner.

2.Hoxx VPN: This too wont load after signing in to firefox on a different device or the same device

3. Web RTC leak shield: This extension wont load as well

When I use google chrome I do not face the above issues. I would love to use firefox if you could fix it. Thank you & good day!

Asked by erahul9000 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Loading delays at "Looking up.." for fresh websites/pages

For every new page I try, it first stays at "Looking up.." for a brief time of 3 to 4 seconds and once that is done, all loads really fast. But Chrome loads just quick th… (read more)

For every new page I try, it first stays at "Looking up.." for a brief time of 3 to 4 seconds and once that is done, all loads really fast. But Chrome loads just quick that I hardly can see such "Looking up.." message. Tried changing Content limit to default 4, 2, and 7. Removed all Add-ons. Removed Flashplayer. Yet no help. I really want to use FF and get far away from prying chrome. Any help highly appreciated.

Asked by noonoop 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Hi i use Sky.com. have now installed Firefox, i cannot find my favourites from the sky home page ?

i double click on the Sky logo an sky opens up all be it through Firefox now. On the sky home screen the favouites tab was in the top right hand corner (looking at screen… (read more)

i double click on the Sky logo an sky opens up all be it through Firefox now. On the sky home screen the favouites tab was in the top right hand corner (looking at screen).Now its vanished 15 years of favourites gone HELP

Asked by king68fisher 1 year ago

Last reply by Shadow110 1 year ago

  • Solved
  • Archived

How difficult is it to implement SHA-256 for inbuilt password manager when SHA-1 is already in place?

Why has the inbuilt Firefox password manager not implemented SHA-256 yet? I recently checked through all the change logs since 2018 since April 2018 and don't yet see it … (read more)

Why has the inbuilt Firefox password manager not implemented SHA-256 yet? I recently checked through all the change logs since 2018 since April 2018 and don't yet see it being implemented. I am very much against using 3rd party password managers and hence I have been waiting for the FF password manager to become good enough, but I don't see any good happening.

Is it not being done just to get people to register for online account? The idea of saving passwords on the cloud just to have it encrypted, given the possibility that man in the middle attacks can simply ruin all my saved passwords in one go looks like a round about solution to a simple problem. Also, Firefox doesn't work properly on my (new) Android device so there is no reason for me to use the online account.

Is there any way I can implement SHA-256 without having to bother and/or beg you multiple times? Please give me a viable method (I am an intermediate in C/C++ never done anything in a big software before).

Asked by Ulterno 1 year ago

Answered by jscher2000 1 year ago

  • Solved
  • Archived

How do I fix that the dropdowns for Firefox are appearing behind and to the side of the browser window instead of on top of the window where they are useful?

Whenever I right click on something full screen I can't see the drop down menu, However when I shrink the browser window I can see the drop down appearing at the bottom o… (read more)

Whenever I right click on something full screen I can't see the drop down menu, However when I shrink the browser window I can see the drop down appearing at the bottom of the window but behind it. Also the bookmark taskbar button to reveal the rest of my saved bookmarks pops that drop down to the right of the window only when it is NOT full screened. If it is full screened it cannot be seen. This problem started today following a refresh of Firefox due to some slow down that was happening.

Asked by zachattack1701 1 year ago

Answered by Shadow110 1 year ago

  • Archived

Webm bug

there is a minor bug for me when i play Webm videos. The loading circle would stay for a few seconds after playing and looping. This wouldn't be a problem if it weren't f… (read more)

there is a minor bug for me when i play Webm videos. The loading circle would stay for a few seconds after playing and looping. This wouldn't be a problem if it weren't for some of the videos being about that length making it stay the entire time. Don't know what to do.Already treid safe mode, already re installed Firefox, don't know what to do.

Asked by James93 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

I need to delete my account. Can you help me?

I don't use firefox much because of the quality when it comes to playing videos and other content. [Personal information removed by moderator. Please read Forum rules and… (read more)

I don't use firefox much because of the quality when it comes to playing videos and other content.

[Personal information removed by moderator. Please read Forum rules and guidelines, thanks.]

Asked by Christopher331 1 year ago

Last reply by philipp 1 year ago

  • Archived

After the last refresh,airplane mode will not turn off. Can anyone help? I have a Dell latitude 5430

I have tried everything my dinosaur brain will allow me to do without ruining my laptop. Yet the airplane mode is stuck on ON. I am connected by Ethernet until further n… (read more)

I have tried everything my dinosaur brain will allow me to do without ruining my laptop. Yet the airplane mode is stuck on ON. I am connected by Ethernet until further notice.

Help, please!

J Pantozzi

Asked by jvpdriven 1 year ago

Last reply by Shadow110 1 year ago