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  • Archived

My account won't sync

I wanted to upgrade to Firefox Quantum. I synced my account, uninstalled Firefox 56, downloaded the latest version online and installed it. However, my account is failing… (read more)

I wanted to upgrade to Firefox Quantum. I synced my account, uninstalled Firefox 56, downloaded the latest version online and installed it. However, my account is failing to sync, and I can't get my bookmarks and logins.

Here's the log: https://pastebin.mozilla.org/9081097

Asked by jacobson_ 2 years ago

Last reply by Sajjad Bin Samad 2 years ago

  • Archived

Firefox Quantum 59.0.2 (64-bit) is restarting my PC often

I started my PC this morning and tried to start Firefox Quantum. The PC rebooted. When it came back up, I used Internet Explorer to troubleshoot the problem. I found t… (read more)

I started my PC this morning and tried to start Firefox Quantum. The PC rebooted. When it came back up, I used Internet Explorer to troubleshoot the problem. I found that accessibility services might be the culprit. I do use Ease of Access to make my mouse more visible. However, when I go to that feature of PC Settings (I am using MS Windows 10 Home), there is no way that I can see to turn off the mouse services. The only thing I can do is select the first option in size and color. The Help/Troubleshooting item doesn't have a tab for Accessiblility, so no luck there. Anything you guys can do to help would be appreciated. Internet Explorer is way too clunky, Google Chrome is incomprehensible and MS Edge... Thanks.

Asked by JimmyJoeBob 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

What is exactly firefox PKCS#12 export ciphers type ?

Hello, I'm working with firefox 59.0.2 (64 bits) and trying to create a certificat with http://www.cacert.org. My certificate is correctly created and inserted in the fir… (read more)

Hello, I'm working with firefox 59.0.2 (64 bits) and trying to create a certificat with http://www.cacert.org. My certificate is correctly created and inserted in the firefox certificate database. I need to use this certificate with my private key in others software (Windows10, Chrome, Edge, Adobe Acrobat pro 9.5.5 and reader DC 18.2304,...) After export the certificate chains including the private, public and root keys PKCS#12 (.P12), I'm trying without success to import the certificate in windows10/certmgr because received a password error message. For information : Reimport the .P12 certificate into firefox certificate database correctly work. Import the .P12 certificate into Acrobat pro 9.5.5 correctly work and sign also work. openssl also work to convert .P12 file to pem then pem to .pfx resulting .pfx file then is correctly import to windows10/certmgr : This currently my only workaround solution.

openssl info on .P12 return :

===========

MAC:sha1 Iteration 1000000 PKCS7 Data Shrouded Keybag: pbeWithSHA1And3-KeyTripleDES-CBC, Iteration 1000000 PKCS7 Encrypted data: pbeWithSHA1And40BitRC2-CBC, Iteration 1000000 Certificate bag Certificate bag

openssl info on .Pfx return :

===========

MAC:sha1 Iteration 2048 PKCS7 Encrypted data: pbeWithSHA1And40BitRC2-CBC, Iteration 2048 Certificate bag Certificate bag PKCS7 Data Shrouded Keybag: pbeWithSHA1And3-KeyTripleDES-CBC, Iteration 2048

My questions : Why do I have to use openssl to convert my certificate to be able to import it to windows10/certmgr ? What is exactly firefox PKCS#12 export ciphers type ? Why Iteration = 1000000 for firefox export and 2048 for openssl output, could it be the culprit ? Is there other possible culprit ? (Order of openssl info out lines not the same) Is it possible to configure the firefox export to be compatible with windows10/certmgr ?

Asked by oufo 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

PKCS12 file from Firefox will not open in Windows. It says the password is wrong, but I know it is not the case.

I recently got an email certificate online, and I am trying to export it from Firefox into Windows. I went to the certificate store in Firefox, exported it to my desktop … (read more)

I recently got an email certificate online, and I am trying to export it from Firefox into Windows. I went to the certificate store in Firefox, exported it to my desktop in a PKCS12 file, and tried to open it in Windows, but Windows thinks the password I used is wrong. It doesn't matter what password I use, whether it's copied out of KeePass or a simple dictionary. Am I missing something?

Asked by ericn32 2 years ago

Last reply by WestEnd 2 years ago

  • Archived

how do i remove malvertisement website redirect 22 trojan from firefox

Every time i open firefox my norton secuirty blocks an attack from malvertisement website redirect 22. When i click on advanced details its say the attack is a result of … (read more)

Every time i open firefox my norton secuirty blocks an attack from malvertisement website redirect 22. When i click on advanced details its say the attack is a result of \DEVICE\HARDDISKVOLUME2\PROGRAMFILES(X86)\MOZILLAFIREFOX\FIREFOX.EXE. How do i remove this

Asked by TimmyT 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

How can I hide scrollbars in a web page?

Hello everybody, I was wondering if there's any way to hide both scrollbars in a DIV which would overflow. I can achieve this in Chrome using the following: -webkit-scro… (read more)

Hello everybody, I was wondering if there's any way to hide both scrollbars in a DIV which would overflow.

I can achieve this in Chrome using the following:

-webkit-scrollbar {
   width: 0px;  /* remove scrollbar space */
   background: transparent;  /* optional: just make scrollbar invisible */

}

I need to do the same in Firefox but I don't know how to achieve the same result. I'm pretty sure there must be a way but don't know how. Could you please help?

Thank you Marco

Asked by marco.zanetti 2 years ago

Last reply by Orlando S. 2 years ago

  • Archived

How do I add pages to containers? Not working for me...

I added the Facebook and multi-account container extensions. I opened Facebook, logged in, and it's not opening in the container (no blue underlined Facebook on the right… (read more)

I added the Facebook and multi-account container extensions. I opened Facebook, logged in, and it's not opening in the container (no blue underlined Facebook on the right side of the address bar). I tried adding pages to my other containers, but when I click the + beside the container, nothing happens. The extension window closes and nothing else happens. I tried disabling and enabling the extensions. I removed them and added them back. Logged out and back into Facebook several times. It's still not working. I also read over the existing article titled "Facebook container isn't working", and that didn't help me at all. I'm not sure what steps to take now to fix whatever the issue is.

Asked by bugbug1 2 years ago

Last reply by cor-el 2 years ago

  • Archived

I'm looking for a better way to re-create my various web research projects/history

Where did I see that article on XYZ. I'd like to regain a train of thought/investigation. Is bookmarks and history all there is? In reading about "Activity Stream" thi… (read more)

Where did I see that article on XYZ. I'd like to regain a train of thought/investigation. Is bookmarks and history all there is? In reading about "Activity Stream" this seemed like the solution but it seems to lack an awareness of clustered, goal-directed activity. Is "Top Sites" and "Highlights" all there is to Activity Stream? Looking for some deeper integration/intelligence around re-displaying my history.

Asked by stevemid 2 years ago

Last reply by the-edmeister 2 years ago

  • Archived

I want an incognito-only blacklist and a homepage highlights blacklist. How do I request them or create them myself?

A lot of websites are difficult to use when they track, and I'd rather access them only in incognito mode. Is there a way to create a list of websites that only open in i… (read more)

A lot of websites are difficult to use when they track, and I'd rather access them only in incognito mode. Is there a way to create a list of websites that only open in incognito (preferably just automatically launching an incognito window)? If not, can I request it as a feature?

I'd also like to create a blacklist for websites from appearing in highlights on my homepage. Can I do that? If not can I request it as a feature?

Thanks so much!

U.

Asked by Uriel-238 2 years ago

Last reply by Shadow110 2 years ago

  • Solved
  • Archived

Workers listening for fetch events?

I was looking for a list of ad ons that I got in Firefox and I tried to look into DEBUGING to see what it represents and I am shockjed to see so many "owrkers" and most o… (read more)

I was looking for a list of ad ons that I got in Firefox and I tried to look into DEBUGING to see what it represents and I am shockjed to see so many "owrkers" and most of them are "listening for fetch events" have START button and an UNREGISTER link. What are those? Are they safe? Is it safe to unregister from all or some of these? The only one RUNNING (green) as opposed to STOPPED (grey) is Youtube, which also has PUSH and DEBUG buttons and I got no idea what PUSH functionality is and I never learned i n over 20 years what DEBUG is as once debug opens it seems like an alien world for me or ids it only for advanced computer geeks:

https://www.youtube.com/sw.js

   Fetch
   Not listening for fetch events.
   Scope
   https://www.youtube.com/
   unregister
=======================================================================

Some of the other suspicious "workers":

https://community.spiceworks.com/service-worker.js

   Fetch
   Not listening for fetch events.
   Scope
   https://community.spiceworks.com/
   unregister

Stopped https://countryeconomy.com/10dartsServiceWorker.js

   Fetch
   Not listening for fetch events.
   Scope
   https://countryeconomy.com/
   unregister

Stopped https://gop.com/roost_worker.js

   Push Service
   https://updates.push.services.mozilla.com/wpush/v1/gAAAAABaUleqNPU5w6beXLcKMkONncUICELwGZ_i5-e0t-fLjsMLHSsdlRxXQNxn_6uPayLTxL6kLEV2M8KXRYdNMv2cFWJvQLTx-Nism1zYmLjMYsoPRA_i5soKnCkb0pDH1bV_DN1g
   Fetch
   Not listening for fetch events.
   Scope
   https://gop.com/
   unregister

Stopped https://immobilier.mitula.fr/msw.js

   Fetch
   Listening for fetch events.
   Scope
   https://immobilier.mitula.fr/
   unregister

Stopped https://outlook.live.com/mail/sw.js

   Fetch
   Listening for fetch events.
   Scope
   https://outlook.live.com/mail/
   unregister

Stopped https://outlook.live.com/owa/serviceworkerhandler.ashx

   Fetch
   Listening for fetch events.

Asked by foxyourefired 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

where do I find auto fill in options to enter my information

I could not find where to enter my auto fill data. I opened everything in the Menu to find where I can could enter new my auto fill information for auto filling web form… (read more)

I could not find where to enter my auto fill data. I opened everything in the Menu to find where I can could enter new my auto fill information for auto filling web forms. I had the same problem when I thought I would try Microsoft Edge. Google Chrome was easy having "Password and forms" then "Autofill settings" .

What am I missing??????

Asked by OldDufferMO 2 years ago

Answered by FredMcD 2 years ago

  • Archived

firefox issue with Bitdefener certificate blocking sites - "SEC_ERROR_UNKNOWN_ISSUER" on secure websites

Since our users have updated to the latest version of firefox, our antivirus BitDefender certificate has to be canceled during installation to avoid the the error: "SEC_E… (read more)

Since our users have updated to the latest version of firefox, our antivirus BitDefender certificate has to be canceled during installation to avoid the the error: "SEC_ERROR_UNKNOWN_ISSUER" on secure websites Firefox was working fine with our Bitdefender certificate until version 5.8

Please send us direction to fix the issue. Thank you, Rene Manzo

Asked by jrmanzo13 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

How to stop autofill on a challenge question

After I sign into my financial inst., I get a challenge question. Somehow, Firefox has started entering my password in the challenge question answer box. Mozilla instru… (read more)

After I sign into my financial inst., I get a challenge question. Somehow, Firefox has started entering my password in the challenge question answer box. Mozilla instructions are to click on the box, press down arrow and past entries will show, which can then be deleted. That worked on my username field getting into the institutions site, but it does not work on the challenge question. I click on the box, press down arrow, and nothing happens. Why? I do not want my password (or anything else) to show up in that challenge question box.

Asked by Hexrod 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

wont let me sign in when trying to sync

I am trying to sync my bookmarks. When I try to sign in it tells me my password is invalid. I have to type in the same (correct) password several times to get it to accep… (read more)

I am trying to sync my bookmarks. When I try to sign in it tells me my password is invalid. I have to type in the same (correct) password several times to get it to accept the password. Then it says it will send an authorization code to my email. After receiving the code in email, I give the code (I copy and paste it to make sure there are no errors) and the screen reverts back to the sign in page and says "invalid password". This is a cycle that will not end. I do not want to reset my password because it says I could lose my bookmarks. This would defeat the purpose of syncing them. I am a college student and all of my research is bookmarked - years of research. I NEED my bookmarks! HELP!

Asked by Vanetta_Graves 2 years ago

Last reply by Swarnava Sengupta 2 years ago

  • Archived

how can i save passwords

I have AVAST running on my computer in passive mode; I simply have not bothered to remove it, fearing screwing something up. Now, AVAST has stripped all my saved password… (read more)

I have AVAST running on my computer in passive mode; I simply have not bothered to remove it, fearing screwing something up. Now, AVAST has stripped all my saved passwords from FIREFOX. Can I load these back into Firefox from my renegade AVAST?

Asked by GREENGHOST 2 years ago

Last reply by FredMcD 2 years ago