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  • Archived

Apps called Web2Pdf and Web2Pdf Converter, neither one works

I'm using a Toshiba 64-bit laptop, running Windows 10 Home, 8gb memory, 1T hard drive. In the past I've had the App Web2pdf and it worked very well and I really liked it.… (read more)

I'm using a Toshiba 64-bit laptop, running Windows 10 Home, 8gb memory, 1T hard drive.

In the past I've had the App Web2pdf and it worked very well and I really liked it. Just within the last couple of days, it has stopped working. I disabled it, rebooted, re-enabled it, didn't work. I uninstalled it, rebooted, re-installed it, didn't work. I then uninstalled that and installed an App called Web2pdf Converter, thinking it would do the same thing, but it wouldn't work either. I disabled it, rebooted, enabled it, and it didn't work.

When I click on the little icon for it on the menu bar, absolutely nothing happens. If I click on the little drop down arrow next to the icon, I get a drop down menu containing Options and Web2Pdf Converter Home Page. When I click on either one of these options, again absolutely nothing happens.

I've run out of ideas, so I'm here asking for help. Thanks for any suggestions you can provide.

Asked by morlaine 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

I just downloaded windows 10 now when I go a FB, MSB website below the tool bar goes black help please

I've download windows 10, Having issue with the borrower it goes black when scrolling down page or when opening a page. I can right click in area will get page but it rev… (read more)

I've download windows 10, Having issue with the borrower it goes black when scrolling down page or when opening a page. I can right click in area will get page but it reverb back the black screen can someone please help...

Asked by Nufusion1 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

WHY is Firefox is preventing me from printing out on my HP 310a

Had new desktop computer professionally installed, HP printer is being blocked by FIREFOX why, it's a home computer, not business, only need to print out my own personal … (read more)

Had new desktop computer professionally installed, HP printer is being blocked by FIREFOX why, it's a home computer, not business, only need to print out my own personal documents, need help that HP can't help with.

Asked by moparwife 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Since 04/01 to 04/22, I have had to "refresh" Mozilla 11 times. Why so often?

It seems that every other day I have to refresh Mozilla due to slowness and even crashing. As far I know I haven't added any add-ons or plug-ins or whatever. What is up… (read more)

It seems that every other day I have to refresh Mozilla due to slowness and even crashing. As far I know I haven't added any add-ons or plug-ins or whatever. What is up with that????

Asked by Frustrated2016 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

My Firefox work very slowly with YouTube.

My laptop: Compaq Presario CQ62 Intel Celeron 900 processor Intel GMA 4500 In google chrome youtube work slowly on 720p but fine below. In Firefox all resolutions run ver… (read more)

My laptop: Compaq Presario CQ62 Intel Celeron 900 processor Intel GMA 4500

In google chrome youtube work slowly on 720p but fine below. In Firefox all resolutions run very slowly.

Asked by MrFrenchman777 4 years ago

Last reply by philipp 4 years ago

  • Archived

Firefox crashes

It doesn't matter what I'm doing online, Firefox keeps crashing. When I view the crash report, it usually says "EXCEPTION_BREAKPOINT". What can I do? bp-038c49… (read more)

It doesn't matter what I'm doing online, Firefox keeps crashing. When I view the crash report, it usually says "EXCEPTION_BREAKPOINT". What can I do?


bp-038c49a7-d450-472d-a1d2-d8aad2160416

Asked by knoman 4 years ago

Last reply by philipp 4 years ago

  • Archived

firefox crashes 3 to 4 times in day verson 45.0.2

Report ID Date Submitted bp-0a50b765-c687-4fc3-8b4f-f955e2160420 20-Apr-16 2:27 PM bp-73ab6df2-22f6-478e-827d-3860d2160417 18-Apr-16 9:07 AM bp-9fab397a-1626-4609-90f4… (read more)

Report ID Date Submitted bp-0a50b765-c687-4fc3-8b4f-f955e2160420 20-Apr-16 2:27 PM bp-73ab6df2-22f6-478e-827d-3860d2160417 18-Apr-16 9:07 AM bp-9fab397a-1626-4609-90f4-e15c92160417 17-Apr-16 11:19 PM bp-7135564b-3d1c-4a71-8fa0-a1b992160417 17-Apr-16 11:19 PM bp-f7cd7004-8a8e-4161-b901-e57b72160417 17-Apr-16 11:15 PM bp-09c1022d-fc7f-41d2-ad66-f53ad2160414 14-Apr-16 12:33 PM bp-1c82af6f-8418-46e3-ad5a-3bd0d2160414 14-Apr-16 10:23 AM bp-98096958-d7df-4447-a647-20e582160409 09-Apr-16 11:45 PM bp-1a728f2e-1d14-4806-8d29-c7d2e2160409 09-Apr-16 11:44 PM bp-730fb87d-26b1-4df1-83cb-182362160408 08-Apr-16 10:50 AM bp-5923a799-5921-4c30-8318-0dbe82160406 07-Apr-16 8:31 AM 929338cf-8285-42e9-8acf-52260dee5e10 06-Apr-16 6:51 PM bp-10e70a8f-cb6e-4fcf-83ad-dec672160405 05-Apr-16 12:41 PM bp-983d99f8-2b36-40c4-a3a7-02b962160331 31-Mar-16 1:12 PM bp-e8bfe509-7436-40f5-a728-99ae72160330 31-Mar-16 9:28 AM bp-5785413a-06c4-4a43-80cb-907c92160329 29-Mar-16 11:53 AM bp-0aad201a-b4e5-4964-a806-755c72160328 28-Mar-16 4:35 PM bp-4a60f091-3548-4003-b034-07ae72160325 25-Mar-16 11:25 AM bp-48ffc90b-1e85-4fad-a7aa-fe5492160324 25-Mar-16 10:58 AM bp-ac546747-38bf-450b-ae85-8f1d92160324 25-Mar-16 10:54 AM bp-b29f54b9-bf48-48e5-b8c4-60d1c2160323 23-Mar-16 10:03 PM

Asked by omegaled 4 years ago

Last reply by philipp 4 years ago

  • Archived

CANT SEE ADSENCE ADS ON WEB PAGE

I cannot see any adsence adverts that come up on our own web pages. This is www.spain-info.co.uk I presume that somehow or another the viewing of adverts has been switc… (read more)

I cannot see any adsence adverts that come up on our own web pages. This is www.spain-info.co.uk I presume that somehow or another the viewing of adverts has been switched off. I didn't personally do this myself, so could you please let me know how to switch it back on? I am not an IT person so please can you make the instructions easy? thank you very much

Asked by donnajon 4 years ago

Last reply by cor-el 4 years ago

  • Archived

smartnewtab redirecting every page i open

so this redirecting virus has my pc it keeps on redirecting every page i open ..i have tried malwarebytes and spyhunter pro still no use even unistalled suspicious progr… (read more)

so this redirecting virus has my pc it keeps on redirecting every page i open ..i have tried malwarebytes and spyhunter pro still no use even unistalled suspicious programs from control panel and i have no extensions active.. the redirection is just so aanoying it is caused by smartnewtab and onclickads

Asked by tejas_mirashi 4 years ago

Last reply by cor-el 4 years ago

  • Archived

A chime sound keeps playing randomly, possible malware?

Last month I used the wootstalker.com site while shopping Woot.com during a woot off. Ever since then, whenever I use Firefox, my browser will randomly play a sound that … (read more)

Last month I used the wootstalker.com site while shopping Woot.com during a woot off.

Ever since then, whenever I use Firefox, my browser will randomly play a sound that is one of the chimes on that wootstalker site (not the main woot site). It is the Zelda Chime. Normally that's my go to sound on wootstalker, but that day, I used the monkey just for fun. I distinctly remember that because that's why it was odd that I started hearing the zelda sound.

I've been very concerned about this because I didn't know what was doing it at first, and it seems to have spread from one computer to another (one Win 10, one Win 7). But if it's something in Firefox, maybe that's why, because I'm logged into my firefox account on both computers.

Today I was able to capture a screen shot of the Windows Volume Mixer while the sound was playing, so it is coming from a Firefox Plugin (see picture, if it loads).

My concern is that I have a subscription to BitDefender Total Security, so I have that running and I've done scans and it hasn't flagged anything. I also have AntiMalwareBytes running and ran scans, and it hasn't found anything. So if this is malware, it's something new or well hidden.

Hopefully it's just some glitch with the plugin in Firefox that's been synced between my machines, but either way, I'm tired of it happening, and I'd like to figure out what is causing it.

If there's any more information I can provide, please let me know. Thank you.

Asked by break_dance-22 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

I would like to download Firefox 2.0 for use with a legacy networking device

I have an older networking device that requires an older browser to work correctly. Each time an updated comes in I lose more and more functionality. According to the d… (read more)

I have an older networking device that requires an older browser to work correctly. Each time an updated comes in I lose more and more functionality. According to the documentation I can use Firefox 1.5, 2.0 or IE 7.0. Is ther esomewhere that I can DL an older version of FF to use for this device?

Asked by Wally.P 5 years ago

Last reply by Moses 5 years ago

  • Archived

Firefox crashes

I have several tabs open in my Firefox (45.0.2) window (on a MacBook Pro 15 c2009 running El Capitan 10.11.3). After 24-48 hours of use, the spinning beachball shows up … (read more)

I have several tabs open in my Firefox (45.0.2) window (on a MacBook Pro 15 c2009 running El Capitan 10.11.3). After 24-48 hours of use, the spinning beachball shows up a lot. At some point Firefox crashes, and while the window goes away (and a crash report is submitted), Firefox does not shut down completely ... that is, the firefox icon still shows up as open on the dock, and if I try to Force Quit, it ignores my attempt. The only solution is to reboot my Mac.

I have had a problem with Trusteer Rapport in the past, but it doesn't seem to be the issue this time (I think).

The latest crash report id is UUID bef0db86-351d-4955-ae58-025412160415

Any help you can provide would be appreciated. Thanks ...

Asked by danamarks 4 years ago

Last reply by FredMcD 4 years ago