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  • Archived

I installed a new PC & now Firefox keeps telling me sites aren't secure. This includes the FA & RAC - hardly dodgy sites!

Since I have installed a new PC & downloaded Firefox it won't allow me to log into secure sites such as the FA and RAC. As these are reputable sites I don't understa… (read more)

Since I have installed a new PC & downloaded Firefox it won't allow me to log into secure sites such as the FA and RAC. As these are reputable sites I don't understand why I can't access them. This problem has only started since the new download. What has happened to Firefox? I am having to resort to Internet Explorer or using my laptop!

Asked by Jacquimac2 5 years ago

Last reply by philipp 5 years ago

  • Archived

Lost bookmark toolbaar

Hi! The latest update (45.0.1 on WinXP) caused me to lose my bookmarks. The toolbar appears gray (as before), but the only way I can get my actual bookmarks back is eve… (read more)

Hi! The latest update (45.0.1 on WinXP) caused me to lose my bookmarks. The toolbar appears gray (as before), but the only way I can get my actual bookmarks back is every time I launch Firefox, I must uncheck "Bookmarks Toolbar" and recheck it until they return. See picture. Help!

Asked by BobbKatt 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

I continue to get a msg. from Firefox upon start-up of my PC

I get the Firefox message:""Well this is embarrassing". I have used Firefox for at least 1.5 years and have not had this happen so often. I have no tabs open when I sta… (read more)

I get the Firefox message:""Well this is embarrassing". I have used Firefox for at least 1.5 years and have not had this happen so often. I have no tabs open when I start my PC, but Firefox opens with att.net normally. How can I eliminate this issue?

Asked by Kern-Gordo 5 years ago

Last reply by philipp 5 years ago

  • Archived

Why has my Firefox window to open Outlook disappeared and I'm getting a Microsoft window and I'm having to key in everything?

Just this week I suddenly am getting a different window to sign in to Outlook. It's a Microsoft window. In the past I could enter the first letter of my email and it wo… (read more)

Just this week I suddenly am getting a different window to sign in to Outlook. It's a Microsoft window. In the past I could enter the first letter of my email and it would pop up. Now I have to enter it every time. It seems that Microsoft is taking over my Mozilla browser.

Asked by grannysue 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

The refresh icon in the address bar will not work. One of many issues w/Firefox.

For the longest time now the refresh icon in the address bar will not work. I did the uninstall and then re-install and it still will not work. I have never had this pr… (read more)

For the longest time now the refresh icon in the address bar will not work. I did the uninstall and then re-install and it still will not work. I have never had this problem until recently. I wish developers would just leave things alone and really limit the options available. Keep it simple. A refresh icon people. One of the most simple and basic functions used daily with any web browser has suddenly become something that's an add on or a rigorous series of maneuvers must be performed in order for it to function or be made available. This is just one of the many issues I have with Firefox as they continue to "better" their product. It worked far better 5 years ago than it does today and it did a lot more back then that it will not do now. I cannot bookmark pages either and haven't been able to for a very long time. What ever happened to "CTRL-D"? Why make it so hard and confusing? I just used to have a list of pages I bookmarked. No need to sort, archive, label, or anything else with them. Just bookmark the page and save it in the dang list so I can scroll down and see them all in chronological order. It's maddening to me what you've done with Firefox. It's not been made better, it's been made so much more laborious to get simple and easy tasks done.

Asked by ArtBaumann 5 years ago

Last reply by philipp 5 years ago

  • Archived

Firefox is unable to update itself

For several months Firefox has been regularly reporting that it is unable to update itself. It has not successfully updated itself in this period. Today for example About… (read more)

For several months Firefox has been regularly reporting that it is unable to update itself. It has not successfully updated itself in this period. Today for example About firefox reported version 45.0, and said it was uo to date. The download page has 45.0.1, which I've manually updated to. I have had to do this regularly.

I am on Windows 7 pro with all patches. Firefox is set to download and notify me about updates, Java is not installed, Flash is set to ask first, pop-ups are set to ask first. New windows open new tabs.

The only extension is the Google Analytics Opt-out Browser Add-on

Asked by Alan1nckc 5 years ago

Last reply by philipp 5 years ago

  • Archived

How add text that is typed in repeatedly without having to re-type it over again? Is there a macro I can use?

I keep typing the same text in a field on a specific website for work and I don't want to keep repeat typing the same paragraph. Is there any way I can do this instead o… (read more)

I keep typing the same text in a field on a specific website for work and I don't want to keep repeat typing the same paragraph. Is there any way I can do this instead of copy and paste? Is there a short cut like <control C>?

Asked by lcerutt 5 years ago

Last reply by philipp 5 years ago

  • Archived

your refresh broke my browser, only loads basic versions of most pages

Browser won't load most pages correctly only gives basic script versions of pages ,tried playing with and updating plugins ,didn't help tried removing re-adding to firewa… (read more)

Browser won't load most pages correctly only gives basic script versions of pages ,tried playing with and updating plugins ,didn't help tried removing re-adding to firewall.... can't even read you help pages properly ...i had to use google chrome to send this ..

Asked by LukeSc 5 years ago

Last reply by philipp 5 years ago

  • Archived

WHENEVER TRYING TO DO ONLINE SAVE AS OR TO UPLOAD, MY PC HANGS FOR A LONG TIME TO START. KINDLY RESOLVE ASAP. MY EMAIL ID < email address removed >

AFTER TRYING TO SAVE ANY DOWNLOADS TO MY PC, IT HANGS FOR LONG TIME, BEFORE IT STARTS AGAIN. EVEN TRYING ALT+CTRL+DELETE KEYS, IT DOES NOT STARTS. EVANTUALLY THE PC GO O… (read more)

AFTER TRYING TO SAVE ANY DOWNLOADS TO MY PC, IT HANGS FOR LONG TIME, BEFORE IT STARTS AGAIN. EVEN TRYING ALT+CTRL+DELETE KEYS, IT DOES NOT STARTS. EVANTUALLY THE PC GO OFFLINE & GETTING MESSAGE " TRYING TO RECOVER" LOT OF TIME GETS WASTED. KINDLY RESOLVE ASAP.

Asked by Deepak Pancholi 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Printing scale 0-100%. Is there a way to have 0.1% contol over the print scale rathar than the 1% as is current?

Dear Support, I am commonly using Firefox to print files with unusual formats as Firefox is so good at interpolating these. Recently I needed to print some old CAD files … (read more)

Dear Support,

I am commonly using Firefox to print files with unusual formats as Firefox is so good at interpolating these. Recently I needed to print some old CAD files in *.svg format. Firefox (as usual) was happy with this. Using 100% print scale with my printer produced an almost perfect 1:1 scale result. But it was 0.4% too large. My HP printer drivers have no scale function, nor my Cannon drivers, Hence; please could you explain how to get 0.1% control over the print scale in Firefox, rather than the default 1% control?

Best regards - Mark.

Asked by WIdg 5 years ago

Last reply by Wesley Branton 5 years ago

  • Archived

Multiple "Install Add-on" tabs for the same updates keep popping up. Why?

Several times a day when I start Firefox I get several tabs asking me to update apps that have already been updated. LastPass 3.3.1 for instance which is the installed v… (read more)

Several times a day when I start Firefox I get several tabs asking me to update apps that have already been updated. LastPass 3.3.1 for instance which is the installed version. How do I make it stop doing this?

Running W7 btw.

Thanks, Ken

Asked by KLovisa 5 years ago

Last reply by FredMcD 5 years ago