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  • Archived

Firefox is putting messages in my juk folder though they are in my address book.

Firefox has recently been putting a LOT of mail into the "Junk" and "trash" folders. But most of them are in my address book, and as far as I know shouldn't be either "… (read more)

Firefox has recently been putting a LOT of mail into the "Junk" and "trash" folders. But most of them are in my address book, and as far as I know shouldn't be either "junked" or "trashed." This only started in the last few days and is VERY annoying. I have used Firefox for years, happily. Currently on Windows 8.1 and previously on Linux. Please help me with this,

Asked by Lionel-Binnie 5 years ago

Last reply by the-edmeister 5 years ago

  • Archived

Firefox crashes

I am running Windows 7 Enterprise. Firefox has been running fine. However this morning Firefox crashes on startup. This includes crashing on startup in Safe mode and a… (read more)

I am running Windows 7 Enterprise. Firefox has been running fine. However this morning Firefox crashes on startup. This includes crashing on startup in Safe mode and after a Refresh and after an uninstall and reinstall.

Crash ID: bp-280badde-626d-4838-b6d1-1e9982151022

I am unable to open the tool for troubleshooting information.

Asked by KentLaver 5 years ago

Last reply by philipp 5 years ago

  • Archived

why it it taking a long time to transfer data when first on firefox

I have a new computer and installed firefox. I was using google chrome as my browser but switched over to firefox. When I am using my phone hotspot it takes a LONG time t… (read more)

I have a new computer and installed firefox. I was using google chrome as my browser but switched over to firefox. When I am using my phone hotspot it takes a LONG time to upload a page and I continue to see the transferring data from..... and yet after 20 minutes the page is still not completely loaded.

Asked by PamalaCagle 5 years ago

Last reply by guigs 5 years ago

  • Archived

Firefox becomes unresponsive in windows 10 on my high end custom desktop aswell as on low end laptop

Since upgrading to windows 10 a while back, Firefox freezes and becomes unresposive, donst matter whether i have open tab open or many, this happens on both machines inte… (read more)

Since upgrading to windows 10 a while back, Firefox freezes and becomes unresposive, donst matter whether i have open tab open or many, this happens on both machines intermitantly, sometimes trying to open Firefox dosnt work first time, after waiting several minutes click again and two windows open, I have even done fresh install on desktop incase there was a fault in the install itself.

Desktop Details

AMD 8350 octicore cpu 4Ghz 32Gb Ram 66Gb virtual Memory 34Gb Page File (cleared) 8 Tb Harddrive split over 4 drives windows install on SSD 256Gb windows 10 64bit 10.0.10240 Gigabyte motherboard AMD Radeon HD7800 Graphics

Laptop details

Toshiba L450 D AMD Athlon™ X2 Dual-Core Processor for Notebook PCs QL-64 39.6cm (15.6”) , Toshiba TruBrite® HD TFT High Brightness display with 16:9 aspect ratio Hard disk 500 GB Aluminium Silver with black keyboard 4,096 (2,048 + 2,048) MB, DDR2 RAM (800 MHz) ATI Radeon™ HD 3200 Graphics

Internet connection SKY Fibre 22 ping 37.70Mb Download 9.59 Upload

I hope this is enough information. if not please do not hesitate to ask for more

Asked by Blkmoon 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox crashes

I have noticed that when using the games on abcya.com the games (Grade 2 Math games) will freeze when first starting the games, within Firefox. The only way to get them t… (read more)

I have noticed that when using the games on abcya.com the games (Grade 2 Math games) will freeze when first starting the games, within Firefox. The only way to get them to work is use task manager to shut down FF and then start again or, strangely enough, to click at the very right end of the task bar (show desktop) then click there again to bring FF back up, and the games work.

This happens even in safe mode and even after updating FF, Flash Player, Shockwave and Java.

Why is this? When you have a room full of kids all complaining their game isn't working, it creates problems.

Please help! This doesn't happen on the dreaded IE.

Thanks.

Asked by Kingy 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox crashes

During the night when computer is in rest mode mozilla, crashes this has been going on every night since the last update from mozilla, I have windows 10 and have read a… (read more)

During the night when computer is in rest mode mozilla, crashes this has been going on every night since the last update from mozilla, I have windows 10 and have read a lot of fixes,but so far none of them have worked.

Asked by ltblue41 5 years ago

Last reply by the-edmeister 5 years ago

  • Archived

Firefox -- with cookies enabled -- does not access gmail, google calendar but works for non-google sites.

This is a new problem. Firefox is my default browser. Firefox has cookies enabled. Firefox cannot access Google sites, but is fine with all others. When I try to log into… (read more)

This is a new problem. Firefox is my default browser. Firefox has cookies enabled. Firefox cannot access Google sites, but is fine with all others. When I try to log into Gmail, Firefox allows me to log into all Google sites (with passwords etc) but then I get a Google error page that my Firefox cookies are NOT enabled and can go no further. Even though I see several Google cookies within Firefox using WinPatrol etc.

Have tried all Google & Firefox cookie-enabling/cache clearing instructions to no positive change. Thus I am forced to switch from Firefox to Chrome to access Google sitesnow. Thos never happened before.

Asked by cdbob18 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

My problem does not happen in safe mode. Now what?

I kept getting the message about script bugging (since that screen is gone, I don't have the whole thing). In essence, navingating within websites was extremely slow an… (read more)

I kept getting the message about script bugging (since that screen is gone, I don't have the whole thing). In essence, navingating within websites was extremely slow and the tab at the top of the screen kept reading "connecting." I started Firefox in safe mode and the problem does not exist there. But the instructions/suggested solutions from Firefox does not tell me what to do if the problem does not exist while I am in safe mode. What should I do next now that I know the problem does not exist while I am in Safe Mode? Thank you in advance for any and all help.

Asked by Lydia671 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

silverlight and freestockcharts.com

I have been using freestockcharts.com and firefox with frequent crashes but have muttled along. Today I can not get freestockcharts.com to open. I get requests to downlo… (read more)

I have been using freestockcharts.com and firefox with frequent crashes but have muttled along. Today I can not get freestockcharts.com to open. I get requests to download silverlight every time I try to open the site but it is always the same. I get requests to open but it never opens. What could be the problem? Again, I need to use www.freestockcharts.com.

Asked by drwilby 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox crashes OS x El Capitain

When El Capitain came out Firefox started crashing MANY times a day every day no matter what webpage I was on. After a week or so ( hoping firefox or apple would fix som… (read more)

When El Capitain came out Firefox started crashing MANY times a day every day no matter what webpage I was on. After a week or so ( hoping firefox or apple would fix something ) I restored back to Yosemite... - - and all was well in the world. .. I figured by now this would of been fixed.. SO yesterday I upgraded AGAIN to El Capitain. .. and Firefox STILL Freaken Crashes over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over. . I've seen all the other complaints.. So I know it's not in my head. I've tried some of the solutions but no help. I didn't figure out the Changing Mac Fonts thing.. I'd rather use a Mozilla CREATED program to Correctly DO THAT FOR ME ( instead of my changing something and my Living Room WALL Crashes In On Me ) .. Can yall fine a fix for this ??? !! ?? !!

Asked by joe_wht 5 years ago

Last reply by cor-el 5 years ago

  • Archived

I do not want my downloads to automatically save

I have tried to fix this problem by going to Preferences --> Applications and made sure no content type has "save file" on it but whenever I download something it alwa… (read more)

I have tried to fix this problem by going to Preferences --> Applications and made sure no content type has "save file" on it but whenever I download something it always saves to my desktop. How do I fix this?

Asked by ercohen 5 years ago

Last reply by guigs 5 years ago

  • Archived

Once I open the Bookmarks menu and my bookmarks are displayed I can't go back to my home page.

I click on the Bookmarks icon and the Bookmarks list opens. My "Awesome Bar" disappears and when I try to get back to my homepage or out of the bookmarks list I can't. I … (read more)

I click on the Bookmarks icon and the Bookmarks list opens. My "Awesome Bar" disappears and when I try to get back to my homepage or out of the bookmarks list I can't. I end up shutting down my laptop just to restart my browser. Something's not right. Any suggestions? I'm sure I'm just missing something really obvious....

Asked by dcb1018 5 years ago

Last reply by cor-el 5 years ago