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  • Archived

Amazon won't appear as tile on "New Tab"

I like the tile feature on new tab pages. For a long time I've had Amazon on there because I use it a lot. It vanished a couple of weeks ago. The browser is set to "show … (read more)

I like the tile feature on new tab pages. For a long time I've had Amazon on there because I use it a lot. It vanished a couple of weeks ago. The browser is set to "show your top sites." I have logged into Amazon twenty times with zero results. Firefox creates a tile for my last site borrowed - but I erase them. At present I have an empty tile slot - which I usually do. If I log on to any page (I think) a tile will appear immediately - unless it's Amazon which won't load at all. Any suggestions welcome.

Asked by ebergerud 5 years ago

Last reply by cor-el 5 years ago

  • Archived

When FF updates, it reinstalls every browser I have deleted. How do I stop this?

I get FF finetuned the way I want it. That includes eliminating every browser except the Google that I want. Everytime FF updates, it reinstalls every browser and I must … (read more)

I get FF finetuned the way I want it. That includes eliminating every browser except the Google that I want.

Everytime FF updates, it reinstalls every browser and I must delete them again. It also insists on making Yahoo [YUCK] my DEFAULT browser!!!!

How can I get it to update without changing all my preferences? Somewhere along the way, someone screwed up because years ago FF did not do this to me.

I am beginning to hate it and turn to Chrome more and more. Please fix this ASAP.

Asked by sharpconect 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

How do make FF retain my options settings when it updates automatically?

Every time FF automatically updates it wipes out my options settings such as use Adobe Reader to open PDF files and always ask where to download files. How can I make FF … (read more)

Every time FF automatically updates it wipes out my options settings such as use Adobe Reader to open PDF files and always ask where to download files. How can I make FF not change these options? If I wanted the default options I would set them to the default. I find this to be a VERY irritating feature of FF.

Asked by idahouser 5 years ago

Last reply by Scribe 5 years ago

  • Archived

Firefox crashes

well, firefox close when i go to, a example watch a video on facebook our when i go to send something on gmail, things like that, something is wrong with mi firefox, plea… (read more)

well, firefox close when i go to, a example watch a video on facebook our when i go to send something on gmail, things like that, something is wrong with mi firefox, please help

Asked by giannielle 5 years ago

Last reply by guigs 5 years ago

  • Archived

Hardware acceleration causing crashes on latest drivers (r9 380)

Firefox always crashes when opening console/inspecting elements (basically pressing F12 crashed the browser). I'm using the latest drivers for my GPU R9 380 (Catalyst 15.… (read more)

Firefox always crashes when opening console/inspecting elements (basically pressing F12 crashed the browser). I'm using the latest drivers for my GPU R9 380 (Catalyst 15.7). This issue was not happening on my last GPU (ati hd4850). I've disabled hardware acceleration for now and that fixed the crashing, but now fonts look blocky, like there is no anti-aliasing.

Is there a fix for my crashes or atleast a fix for the "blocky" text?

Here is a link to a crash report that happens when I press F12: https://crash-stats.mozilla.com/report/index/3c669171-7282-452e-9701-5f4282150806

Thank you for your help.

Asked by immyy 5 years ago

Last reply by guigs 5 years ago

  • Archived

I cannot cut and paste a link or a website. No error, just won't paste.

This just started happening. I highlight a web address or copy from a document and copy. But I try to paste it into a comment thread or on a web page, and it will not pas… (read more)

This just started happening. I highlight a web address or copy from a document and copy. But I try to paste it into a comment thread or on a web page, and it will not paste. This has happened before and I fixed it by restarting my computer. This time, it didn't work. I can cut and paste from Safari.

Asked by DianeHansell 5 years ago

Last reply by ideato 5 years ago

  • Archived

did not set & Can't change "Updates disabled by system administrator" how do i fix?

I am the Administrator and in Admin login. Noted firefox was outdated. Attempted to enable auto updates but received message Administrator set firefox to never allow upda… (read more)

I am the Administrator and in Admin login. Noted firefox was outdated. Attempted to enable auto updates but received message Administrator set firefox to never allow updates (I did not do this). So I then Uninstalled Firefox and re-installed newest version 39.0.3. Default settings remain blocked for auto updates. How do i fix this?

Asked by etanyram 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Unable to log into ZDNet site since updating to ver 39

...since the update top ver 39, I am having issues with teh ZDNet site. I can open the page read articles, but cannot view comments or sign in to respond. When I click o… (read more)

...since the update top ver 39, I am having issues with teh ZDNet site. I can open the page read articles, but cannot view comments or sign in to respond. When I click on the sign in icon, I do not get the sign in menu.

I have made no change to my privacy or security settings that would have caused this. I had no issue logging in from my notebook however that system is currently experiencing the display blanking out shortly after it boots up so for the time being, I am forced to use my workstation for my Net activities. The workstation is a standalone in my residence, not part of any company network so there are no company enforced restrictions. Both the workstation and Notebook use the same AV software and have the same firewall setup as well as FF plugins and add ons, so I should not be experiencing this.

Asked by kyoto_kid 5 years ago

Last reply by Banban 5 years ago

  • Archived

Firefox crashes

since the upgrade that changed my setting from Google to yahoo i have had problems with Firefox. when i try to open it it will give me an error code. the only way i can g… (read more)

since the upgrade that changed my setting from Google to yahoo i have had problems with Firefox. when i try to open it it will give me an error code. the only way i can get it to open is to delete Firefox and completely reinstall it will then work for 2 to 3 days . I do not lose bookmarks but it will reset me to yahoo and i have to go in and reset it back to Google. this has happened about 15 time in the last month since the original upgrade. It also has started hanging on videos and some plane websites and all i can do is restart my computer an begin from square one. This is very annoying. I do not like internet explorer and do not use it except to reinstall Firefox and for some business websites that will not support Firefox

P.S. I hated it when you arbitrarily switched me to yahoo, It is like Microsoft switching me to Explorer

Asked by vegasrob 5 years ago

Last reply by the-edmeister 5 years ago

  • Archived

All of a sudden I can't stop UAC applying to Firefox start up - I've googled and googled but nothing helps!

I've checked administrator on Firefox properties, deleted and reinstalled, checked permissions in the security tab and short of putting the UAC down to low (which I don't… (read more)

I've checked administrator on Firefox properties, deleted and reinstalled, checked permissions in the security tab and short of putting the UAC down to low (which I don't want to do as my kids use the PC), I can't think of what else to do - any suggestions? It's Windows 10 system but it was also happening in Windows 7

Asked by rgboulter 5 years ago

Last reply by cor-el 5 years ago

  • Archived

This appeared when I tried to search in email for something. Database connection error (2): Could not connect to MySQL. I dont know whoat it means?

I often search for PChsearch on my email to then use PCH search engine. Use AOL...I know guru's can't believe people use AOL. But I am an old bird of 78 and hate change.… (read more)

I often search for PChsearch on my email to then use PCH search engine. Use AOL...I know guru's can't believe people use AOL. But I am an old bird of 78 and hate change. I do this almost daily (thinking by some miracle I might win a PCH drawing!!) Today when I did this the above statement appeared...a first! So didn't know how to solve so I used their search engine to go to FB...where I was planning to go anyway. Same thing happened...can anyone explain and tell me why this happened & how to solve?

Asked by AndyDandy 5 years ago

Last reply by cor-el 5 years ago

  • Archived

why does firefox use so much RAM

I just updated to Firefox 39.0.3 and it is using up a lot of RAM. Over 700 MB is being used and I have just about 5 extensions and very few plugins. What could be the pro… (read more)

I just updated to Firefox 39.0.3 and it is using up a lot of RAM. Over 700 MB is being used and I have just about 5 extensions and very few plugins. What could be the problem?

Asked by eelixx 5 years ago

Last reply by John99 5 years ago

  • Archived

Does Firefox immediately tell you to call when it claims you got a virus

I was surfing google and suddenly got several messages claiming I might have a virus and to call the phone number it provided. Each message had a different phone number… (read more)

I was surfing google and suddenly got several messages claiming I might have a virus and to call the phone number it provided. Each message had a different phone number so I didn't trust them.

Asked by davidmarchesi 5 years ago

Last reply by cor-el 5 years ago

  • Archived

How do I get rid of a start up page I do not want? I've tried the procedure you have outlined and the default doesn't work.

Something else has become my start up page and I can't delete it. I've tried the procedure outlined but the default is the thing I don't want and I can't get the firefox… (read more)

Something else has become my start up page and I can't delete it. I've tried the procedure outlined but the default is the thing I don't want and I can't get the firefox start up page back.

Asked by lmhill35 5 years ago

Last reply by Scribe 5 years ago