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I have my browser set to open on comcast.net webpage and to never use tabs. I have been using firefox for years and am very familiar with it. Suddenly it has st

I have my browser set to open on comcast.net webpage and to never use tabs. I have been using firefox for years and am very familiar with it. Suddenly it has started open… (read more)

I have my browser set to open on comcast.net webpage and to never use tabs. I have been using firefox for years and am very familiar with it. Suddenly it has started opening on the last page it was on when shut down, and has started using tabs. When I delete Firefox from my computer, it still remembers all my settings. I had this problem once before years ago and ended up having to wipe my entire drive to fix it. I would like to avoid a drive wipe this time. I need to know how to get ALL of the browsers information deleted from the registry so I can get a truly fresh install. And yes, I have tried all the normal avenues and am pretty computer savvy. Please help before I go nuts. Thanks.

Bob Smith

Asked by robertsmith505050 5 years ago

Last reply by jscher2000 5 years ago

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Disable download protection only. "Blocked: may contain virus or spyware"

Is there a way to do this. Many legitimate downloads are blocked by this behaviour. Why isn't the download stopped the moment it is initiated? (spend hours downloading le… (read more)

Is there a way to do this. Many legitimate downloads are blocked by this behaviour.

Why isn't the download stopped the moment it is initiated? (spend hours downloading legitimate files and documents only to realize firefox deletes them without any user intervention) and why is there no option to recover the download?


So far the only way to fix this issue seems to be:

a) use a different browser b) systematically lower the security settings for the browser to download a file then re-enable the options (browser.safebrowsing.enabled and browser.safebrowsing.malware.enabled)

Thank you for your time.

Asked by _scott_ 5 years ago

Answered by guigs 5 years ago

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Problem with sync

I get a message that Sync encountered an error. I changed my password but it did not help. I do not have my passwords and I assume that nothing else is syncing too. T… (read more)

I get a message that Sync encountered an error. I changed my password but it did not help. I do not have my passwords and I assume that nothing else is syncing too. There is no indication that there is an error on my tablet, but the passwords are not syncing.

Asked by TheBioComputer 5 years ago

Answered by TheBioComputer 5 years ago

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Why does Mozilla have no search engine options on my computer?

I recently had to install Chrome on my computer to access a program that would not open using Firefox. Then I had to uninstall and reinstall Firefox. Now there are no sea… (read more)

I recently had to install Chrome on my computer to access a program that would not open using Firefox. Then I had to uninstall and reinstall Firefox. Now there are no search engine options. In the Options window, no names show up in the drop-down box for selecting a search engine. Restoring the default engine does nothing. In the search bar of Firefox, nothing happens when I click the arrow next to the search icon - no names, no nothing, and when I enter anything to search, pressing Enter and clicking the Go arrow in the search box does nothing at all. What is missing?

Asked by CJeanVarney 5 years ago

Answered by philipp 5 years ago

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How can I open websites that I put in the drop-down menu when I click on the blue arrow for the drop-down

I have windows XP. I use msn.com for my home page. I have entered websites that I want to go to daily. These sites are in the drop-down menu when I click on the little… (read more)

I have windows XP. I use msn.com for my home page. I have entered websites that I want to go to daily. These sites are in the drop-down menu when I click on the little blue down arrow. When I click on any of those sites, they will not open. What can I do to correct this.

Asked by alplum4h 5 years ago

Answered by cor-el 5 years ago

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enlarge font of incoming emails and my email folders

I have problems viewing the tiny print on my email folders and incoming email due to macular degeneration. I can't find info how to correct the font size. I did it once… (read more)

I have problems viewing the tiny print on my email folders and incoming email due to macular degeneration. I can't find info how to correct the font size. I did it once but Microsoft just serviced my computer and it's back to being small.

Asked by reeneaprasil 5 years ago

Answered by jscher2000 5 years ago

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Why does my Firefox crash and how do I fix it?

Often, when I start Firefox, it immediately crashes. But not always right away. Sometimes it takes a few seconds or I have to type something into Google or open a page an… (read more)

Often, when I start Firefox, it immediately crashes. But not always right away. Sometimes it takes a few seconds or I have to type something into Google or open a page and than it crashes. And sometimes it doesn't crash at all. It started on 31.03.2015 and I haven't been able to find the source. My plugins are updated, I am using the newest Firefox-Uptade, my Windows is updated, my Anti-Spyware programs detect no virus, even if I start it in the save mode (with deactivated add-ons) it crashes. Thunderbird also crashes, but not as much as Firefox. The only big change before Firefox started crashing is that I exchanged my 1GB RAM for 4GB RAM but I used RAM that is supposed to be compatible to my notebook.

Report-ID (Meldungs-ID): bp-6b25134a-5840-49da-8f9f-e3e862150403

Asked by Nilame 5 years ago

Last reply by jscher2000 5 years ago

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After I updated Firefox 36 to 37.0.1 it uses a high percentage of CPU and it's slow and opens advertisement pages and pop-ups. I didn't install any add-ons.

Today I opened Firefox 36 and saw that there's and update. I updated it to version 37.0.1. After I restarted the browser, I realized that it works very slow and opens an … (read more)

Today I opened Firefox 36 and saw that there's and update. I updated it to version 37.0.1. After I restarted the browser, I realized that it works very slow and opens an Advertisement pop-up with this address: http://offers.bycontext.com/scjs/tb/ctxjs/index.php?kw2=www.softgozar.com&affid=1145&subaff_id=888888000000000000&intformat=roll&nextpage=http%3A%2F%2Fwww.softgozar.com%2FWebPage%2FSoftwareDescription.aspx%3FSoftwareId%3D21%26Title%3DMozilla-Firefox-3701-Farsi-Cyberfox-3701-x64-Waterfox-3604-x64&ch=6801&sbrand=name&folder=v6.5.1&typrd=ctx&cu=31661&country=WW&original_country= It's really annoying. I didn't install any untrusted add-ons and my Firefox always updates itself from Mozilla. Please help. I really need it. Thanks.

Asked by NimaLP 5 years ago

Answered by ideato 5 years ago

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Set custom Firefox as default???

Hi, I guess you could call this a 'follow-up' question to this one here: https://support.mozilla.org/en-US/questions/1053709 ; however, it's more on the shipping side. I … (read more)

Hi,

I guess you could call this a 'follow-up' question to this one here: https://support.mozilla.org/en-US/questions/1053709 ; however, it's more on the shipping side. I already used CCK2 to make the configuration file for my custom Firefox. The problem is that when I try to install the browser I made, the default browser functionality becomes crippled; I can't get it to work. I've tried different 'make your own installer' programs to fix the problem, but it's not working. How do I get this to work?

Asked by ubunturox104 5 years ago

Answered by guigs 5 years ago

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How do I remove webssearches engine?

I somehow managed to integrate the webssearches search engine with my Firefox browser.It is very irritating as i generally use Google. I tried various ways as explained i… (read more)

I somehow managed to integrate the webssearches search engine with my Firefox browser.It is very irritating as i generally use Google. I tried various ways as explained in tutorials in many websites but failed. I would like to completely remove this annoying engine. This does not show up in my Add or Remove Programs also

Asked by devilhimself999 5 years ago

Answered by Scribe 5 years ago

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Firefox crashes

Firefox keeps crashing at startup, only opens in safe mode. The video drivers are updated. This was happening not very often but when i was browsing but today it started … (read more)

Firefox keeps crashing at startup, only opens in safe mode. The video drivers are updated. This was happening not very often but when i was browsing but today it started happened this way.

bp-9e2e2151-6f43-432f-a48d-3943c2150406 bp-f8820054-3c4e-40a1-9452-ed6912150406 bp-b06af3cc-5036-410a-bc20-e99642150406 bp-5b3ab1ef-6144-47b0-90b6-660062150406 bp-5afe06f5-9c00-481b-bd51-764bd2150406 bp-3cc75524-40bc-45b1-98dd-e0a822150406

Asked by reisdiogo 5 years ago

Answered by ideato 5 years ago

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how do i get rid of the GCLI box that has just started showing up?

it says it is for web developers, which i am not and never intend to be. neither do i enter commands at the prompt. there is nothing there that says click here to never … (read more)

it says it is for web developers, which i am not and never intend to be. neither do i enter commands at the prompt.

there is nothing there that says click here to never show this again.

Asked by harry96 5 years ago

Answered by cor-el 5 years ago

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Secure connection failed in version 37.0.1 but works in all other browsers and firefox 36

Very similar issue to this, https://support.mozilla.org/en-US/questions/1056423. Am able to get to http://www.independentagent.com and then when the 'sign in' link is cli… (read more)

Very similar issue to this, https://support.mozilla.org/en-US/questions/1056423. Am able to get to http://www.independentagent.com and then when the 'sign in' link is clicked (which redirects to https://sso.iiaba.net/login.aspx?sid=xxx) this error shows:

Secure Connection Failed

The connection to the server was reset while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I ran the sso.iiaba.net domain through https://www.ssllabs.com/ssltest/analyze.html?d=sso.iiaba.net and it reports a few warnings but gives the site an overall rating of B.

      • Fixed. As noted we were supporting old ciphers. We trimmed and resorted the cipher list and now we get an A on the ssllabs.com scan. Firefox works now, no problems. I wish the original error message was more descriptive.

Asked by cal1p3r 5 years ago

Answered by cor-el 5 years ago

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I have versions 37.0 and 37.01 installed.

Firefox recently updated itself to V 37.01 (x86 en-US) Now I have 2 versions listed in Control panel. How do I uninstall the older one without uninstalling the newer ver… (read more)

Firefox recently updated itself to V 37.01 (x86 en-US) Now I have 2 versions listed in Control panel. How do I uninstall the older one without uninstalling the newer version? Installed plugins:

  • npAliSSOLogin Plugin
  • npwangwang
  • GEPlugin
  • Google Update
  • NPWLPG
  • Picasa plugin
  • 5.1.30514.0
  • nptrademanager
  • VLC media player Web Plugin 2.1.3

I run Windows 7 ultimate on a laptop Thanks for your answer..

Asked by pendragon2 5 years ago

Answered by guigs 5 years ago

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Some pages not displaying columns properly since FF 37.0.1 update

The problem showed up on some pages on Lynda.com. IE 11 does not have the problem. Here is a screen shot of a problem page on Lynda.com in FF, showing the column display… (read more)

The problem showed up on some pages on Lynda.com. IE 11 does not have the problem.

Here is a screen shot of a problem page on Lynda.com in FF, showing the column displaying wrongly:

https://support.cdn.mozilla.net/media/uploads/images/2015-04-08-23-33-54-0d7e35.png

And here is a screen shot of the same page in IE 11, displaying properly:

https://support.cdn.mozilla.net/media/uploads/images/2015-04-08-23-35-00-77f7ad.png

Troubleshooting steps so far: 1. Refresh FF. No joy. 2. Disable all add-ons. No joy. 3. Run FF in safe mode. No joy.

Asked by no_badgers 5 years ago

Answered by no_badgers 5 years ago

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Why Mozilla support will not close even if i reboot computer

there is no way to close mozilla support. There is no drop down menu. I've had computers since the 1980's and never ran into this. Shutting the computer down and starti… (read more)

there is no way to close mozilla support. There is no drop down menu. I've had computers since the 1980's and never ran into this. Shutting the computer down and starting up produces the mozilla support page. No options available to get out of here or to delete mozilla firefox.

Asked by dss111 5 years ago

Answered by guigs 5 years ago

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How can i transfer profile/bookmarks between 2 firefox-installations

Helo! First what caused the problem: Few days ago the C-partition of the HD-Drive with Win7-OS and firefox-installation crashed due to problems with the clusters (accordi… (read more)

Helo!

First what caused the problem: Few days ago the C-partition of the HD-Drive with Win7-OS and firefox-installation crashed due to problems with the clusters (according to error-messages). I tried to fix the problem with chkdsk, win-repair and standard checks but did not work. Win7 starts until the circling balls appear or sometimes until the mouse-coursor on a black screen appears but stays there. The other partitions - containing data - work well as before. I recognised i can get access to the OS-partition by choosing command-prompt in the win7-repair-environment. All files and folders are still there.

I installed another HD of the same type (first as single drive) and also installed the same OS and the firefox-browser to search for advice. After that i put the old HD as slave into the PC. All partitions seems ok. but the first one with OS denys access. The diskmanagement under system-control shows no problems with any partition. All partitions are correctly identified and have a properly drive letter. Only access to the first partition wich contains the OS and firefox is always denied.

WHAT I TRIED (WANT TO DO): I started the system with the command-prompt without starting win7 (not the Win7-prompt in a window) and i copied the completely profile from the old firefox-installation on the old HD to C: on the new HD with creating all folders by hand and xcopy all files in all folders (E:\Users\(username)\AppData\Roaming\Mozilla\Firefox\Profiles\xxx.default (xxx for the characters/name firefox createt)) to a subfolder on the new C:. Then i choosed this profile by using the ff-Profile-Manager. The name of the profile-folder (and sub-folders) were exactly taken over from the old installation with all files from the old installation on the old HD.

BUT WHEN I STARTED FF AGAIN TO AN UNEXPECTED SITUATION, THE PROFILE AND ABOVE ALL THE BOOKMARKS WERE THE SAME LIKE BEFORE (A FEW FROM THE NEW INSTALLATION INSTEAD OF HUNDREDS FROM THE OLD PROFILE).

So i ask for advice how i can get the old profile/bookmarks to the new System. Or maybe - if anyone knows - how i could run the old ffox at least once again to save the bookmarks by using the bookmark-backup. (I made a backup but it was too long ago, a lot of new bookmarks were added in the last time.)

I would be very thankful for any advice/information to solve the problem.

With kind regards



System: Desktop-PC (Intel 6600 Dualcore, 2GB Ram, 2x Seagate Barracuda 320GB), Win7 64bit, firefox v37.0.1

Asked by firefoxuser_1 5 years ago

Answered by guigs 5 years ago