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How do I get rid of Iminent.com that has hijacked Firefox?

When I log onto Mozilla Firefox I get Iminent.com. I thought at first that this was the actual browser then realised it wasn't. I tried to delete the Iminent.com program … (read more)

When I log onto Mozilla Firefox I get Iminent.com. I thought at first that this was the actual browser then realised it wasn't. I tried to delete the Iminent.com program from my computer but was stopped by my anti-virus program who said that the site was unsafe and not to continue. I DO NOT want to use Iminent.com or have their Emitioncons whatever. I want to use Firefox and not Iminent.com

Asked by Spellian 6 years ago

Answered by iamjayakumars 6 years ago

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flash page brings up a download window to store info on my computer

when using an Adobe flash page a small window appears requiring a download (usually 10kb) to get past the grayed-out covering of the flash item. Ad blocker can stop down… (read more)

when using an Adobe flash page a small window appears requiring a download (usually 10kb) to get past the grayed-out covering of the flash item. Ad blocker can stop download window, but then the flash page will not appear for use. Quote:

"Adobe Flash Player Settings Local Storage cdn.arenaconnect.arkadiumhosted.com is requesting permission to store information on your computer. Requested: up to 10 KB Currently Used: 0 kb (with) Allow & Deny buttons "

Of course, the "request" makes it impossible to get past the Deny to the flash page.

Using Windows 7

Asked by hawthorn16 6 years ago

Answered by cor-el 6 years ago

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Can't download update for adobe Shockwave for Director.

Firefox just updated itself to version 26. When I check my plugins, it tells me that the Shockwave for Director plugin is out of date. It says it is Adobe Shockwave for … (read more)

Firefox just updated itself to version 26. When I check my plugins, it tells me that the Shockwave for Director plugin is out of date. It says it is Adobe Shockwave for Director Netscape plug-in, version 11.5. There is a red button that says Update Now. I click the Update Now button and it takes me to http://get.adobe.com/shockwave/. The page says Step: 1 of 3, and it has a little yellow button "Download Now" that takes me to Step: 2 of 3 at http://get.adobe.com/shockwave/download/?installer=Shockwave_12.0.7.148_Windows_Slim_Other_Browsers&standalone=1. But this page does not function correctly unless the plugin is already updated. A dialog box pops up that says --This page contains a new Shockwave format movie that the current Shockwave plug-in cannot handle. Would you like to download the newer version of the plugin? [ Yes ] [ No ] After a couple of seconds a little yellow "Next" button appears on the page, but I have to click Yes or No in the dialog box before I can select anything else. If I click [ Yes ], it takes me back to Step: 1 of 3 at http://get.adobe.com/shockwave/. If I click [ No ], then the dialog box disappears, but there is still no content on the page, just the yellow "Next" button. It looks like there should be some other content that doesn't show up with an outdated Shockwave player. If I click the "Next," it takes me to a page Step: 3 of 3 at http://get.adobe.com/shockwave/thankyou/?installer=Shockwave_12.0.7.148_Windows_Slim_Other_Browsers. A little box pops up for a few seconds that says "Thank you and enjoy Adobe Shockwave Player," but it doesn't download anything and it still looks like there should be more content there that doesn't show up. No matter what I do, it seems there is no way to actually download the updated version, and when I go back to the Check Updates page, it still shows the same old version with the red "Update Now" box.

Should I try uninstalling Shockwave for Director first? I would have tried already, but I was also having trouble finding instructions for how to uninstall it.

Asked by Daniel 6 years ago

Answered by Gingerbread Man 6 years ago

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Disabling 'Remember History' results in the Download library to malfunction.

I had disabled the 'Remember history' option and when i download anything it doesn't get listed in the 'Downloads' library. It gets downloaded in the background but i am … (read more)

I had disabled the 'Remember history' option and when i download anything it doesn't get listed in the 'Downloads' library. It gets downloaded in the background but i am not able to see its progress. When i enable the option to remember history, the current downloads get listed. I am using firefox 26.0

Asked by UF_quest123 6 years ago

Answered by cor-el 6 years ago

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recently my mozilla opened emails show loading problem of pages and emails in inbox are not getting opened and other folders of email also not getting loaded

recently i have downloaded many video converter softwares. After that whenever i open my emails, I am not able to load the pages. Only it opens to inbox and when i click … (read more)

recently i have downloaded many video converter softwares. After that whenever i open my emails, I am not able to load the pages. Only it opens to inbox and when i click any mail in inbox, it opens the mail and immediately close that automatically within seconds and not able to view mail. It also displays error message on top for a second (e.g. problem in loading) same error message appears when i try to open any other folder like junk, draft etc. in the email and the folders does not open and only inbox comes back but could not open any emails. Same is the case with any picture files or such things accessed thru google search, it never opens and if opens like email, immediately closes. I tried removing and re-installing mozilla, but still the problem persists.

Asked by emahadevan 6 years ago

Answered by cor-el 6 years ago

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Why does www.mouser.com take me to de.mouser.com, while IE works as intended?

FF 26.0 In the URL bar I can enter www.mouser.com and it takes me to de.mouser.com (the German website for Mouser). IE on the same computer takes me to Mouser.com in the… (read more)

FF 26.0

In the URL bar I can enter www.mouser.com and it takes me to de.mouser.com (the German website for Mouser). IE on the same computer takes me to Mouser.com in the US.

Mouser's IP in the US is 12.5.163.52 if I enter that into the URL bar, that too takes me to de.mouser.com

This is the only website I have a problem with. At work I use FF 26.0 without issue. I thought it was a DNS issue until I punched in the IP address directly. ISP is Comcast in Chicago suburbs.

Mouser is a commercial website supplying electronic components to manufacturers and engineers.

Asked by mbedtom 6 years ago

Answered by the-edmeister 6 years ago

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the "Remember Password" is faded out and unable to check

I had a password I changed and old one kept saving. I clicked not to save so I could redo. Now the 'REMEMBER PASSWORD" under tools is faded and unable to check. I have to… (read more)

I had a password I changed and old one kept saving. I clicked not to save so I could redo. Now the 'REMEMBER PASSWORD" under tools is faded and unable to check. I have to input passwords EVERY TIME and there are sooooooo many it's a lot of frustration. HELP!

Asked by laurabo 6 years ago

Answered by philipp 6 years ago

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I need to be able to have multiple profiles open at the same time. Chrome does this. Why won't Firefox?

I knew from years ago that you could have multiple profiles in Firefox, and since Chrome is really choking handling games like Farmville 2 lately (not sure why, but Firef… (read more)

I knew from years ago that you could have multiple profiles in Firefox, and since Chrome is really choking handling games like Farmville 2 lately (not sure why, but Firefox is Zynga's recommended browser anyway), I decided to set up profiles and profile shortcuts. But there's a BIG problem. With Chrome, when I set up shortcuts to profiles, which Chrome lets you do with one click, by the way, if I have one profile already open, I can open windows in all the separate profiles just by using their shortcuts. In Firefox, I cannot. If I have one profile open, the other shortcuts merely open windows in the same profile already open. This is not acceptable. It's not like the profiles are in the same directory. They're in separate directories and there should be no issue opening two or more profiles at the same time.

Asked by jsbelanger 6 years ago

Answered by cor-el 6 years ago

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Why are magnets from all sites suddenly returning "file not found" message.

I am running Firefox 26.0 on Windows 7. Until yesterday, clicking on a magnet icon triggered an appropriate response by utorrent. Today, December 25, 2013, doing the sa… (read more)

I am running Firefox 26.0 on Windows 7. Until yesterday, clicking on a magnet icon triggered an appropriate response by utorrent. Today, December 25, 2013, doing the same thing in the same way on any magnet icon on any site gives the "file not found" message instead of doing what it did before. I made no changes to Firefox. Using IE, I get the desired result, so it appears not to be a utorrent problem. What do you recommend?

Asked by Sethcat 6 years ago

Answered by Diego Victor 6 years ago

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I do NOT have "save passwords" checked, and is in private browsing mode --- but my pw's are still saved. ZERO passwords listed @ "saved passwds" . How fix?

"save passwords" option NOT chosen NEVER agreed to save passwords on options list and not on pop up firefox pw request. private browsing mode i.e., "NEVER REMEMBER … (read more)

"save passwords" option NOT chosen

NEVER agreed to save passwords on options list and not on pop up firefox pw request.

private browsing mode i.e., "NEVER REMEMBER HISTORY" cookies blocked.

CCleaner chosen to clean all firefox passwords.

yet they are still saved.

Asked by ilivea9 6 years ago

Answered by ilivea9 6 years ago

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On first boot of system, I start firefox, about 20 seconds later it turns itself off. There is no crash report generated

duplicate of https://support.mozilla.org/en-US/questions/981517 - locking It happens every time at first boot of system. I open Speedfan and then Firefox. Even if I don't… (read more)

duplicate of https://support.mozilla.org/en-US/questions/981517 - locking

It happens every time at first boot of system. I open Speedfan and then Firefox. Even if I don't open Speedfan, 20 or so seconds later Firefox shuts down. No crash report is generated. I have already tried a clean uninstall and reinstall. After the first crash it works fine on second restart.

Asked by weshutchings44 6 years ago

Last reply by iamjayakumars 6 years ago

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Profile Recovery

After surfing the help article titled "Profiles - Where Firefox stores your bookmarks, passwords and other user data" , I still could not locate my profile. My old comput… (read more)

After surfing the help article titled "Profiles - Where Firefox stores your bookmarks, passwords and other user data" , I still could not locate my profile.

My old computer was out of order and I could read the data of old hard disk, It was in Win XP 2005

Asked by imsc 6 years ago

Answered by cor-el 6 years ago

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I have Evernote web clipper. It does not appear on Firefox menu. What to do?

Evernote web clipper is properly installed. The version is exactly for Firefox. The icon does not appear as promised on a toolbar, so I can not webclip my Mozilla pages. … (read more)

Evernote web clipper is properly installed. The version is exactly for Firefox. The icon does not appear as promised on a toolbar, so I can not webclip my Mozilla pages.

Regards,

Andris Ozols

Asked by Andrisdemo 6 years ago

Answered by Diego Victor 6 years ago

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when opening Firefox, keep getting wisercearch.com-how to delete this feature?

When opening Firefox from my desktop icon, for the past several days the site, wisersearch.com opens up instead of the Firefox home page. Don't want this- how to delete t… (read more)

When opening Firefox from my desktop icon, for the past several days the site, wisersearch.com opens up instead of the Firefox home page. Don't want this- how to delete this & restore to Firefox home page

Asked by jyeskewicz 6 years ago

Answered by iamjayakumars 6 years ago

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Documents are repeatedly downloading and opening, how do I stop this?

I have recently downloaded itunes. Since this time Firefox is repeatedly downloading documents that I have previously downloaded. This is particularly an issue with two d… (read more)

I have recently downloaded itunes. Since this time Firefox is repeatedly downloading documents that I have previously downloaded. This is particularly an issue with two documents that download and then opens them in OpenOffice. This happens every time Firefox opens. I have cleared the temp folder on the computer and the downloads list in Firefox. After these have been emptied they are once again filled with previous downloads.

Can I stop this?

Asked by Dexter11 6 years ago

Answered by iamjayakumars 6 years ago

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Tooltips not working in FF 24, 25 & 26

I have uninstalled and reinstalled several times. I have rebooted more times than I can count. I have removed (not just disabled) all plugins and extensions, including … (read more)

I have uninstalled and reinstalled several times. I have rebooted more times than I can count. I have removed (not just disabled) all plugins and extensions, including Java. I have no services installed and am using the default theme. I have tried installing FF 24, 25 and 26. In all cases I have a very simple HTML page that has a title='bookmarks' on it. The tooltip displays in 'safe mode' but does not display in normal mode. Which is very surprising because I thought that all safe mode dis was to disable all the extensions and plugins. I have searched the web and seen suggestions that this could be caused by the Google Toolbar or HW acceleration. I don't have the Google Toolbar (never have) and if it were caused by HW acceleration then wouldn't the problem show up in safe mode too? Just in case, I have a Thinkpad W520. Please help. I would love to know how to turn on tracing to help fix this problem!

Asked by JohnD 6 years ago

Answered by Brayden M 6 years ago

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Top part of persona is being cut off

I'm using Firefox 26.0 on Windows 7 64 bit on two computers. One computer is displaying this: http://imgur.com/G2PfOWJ And the other is displaying this: http://imgur.com… (read more)

I'm using Firefox 26.0 on Windows 7 64 bit on two computers.

One computer is displaying this: http://imgur.com/G2PfOWJ

And the other is displaying this: http://imgur.com/cMSX8mn

As you can see, the first one had a seamless top portion while the second one has a rather unsightly cutoff. The first image was taken from a 1280x800 resolution while the second was taken from 1920x1080 resolution, if that matters at all. I am submitting this from the second computer, so the troubleshooting information is coming from the computer displaying the second image.

Would appreciate any advice, thanks.

Asked by imhellahungry 6 years ago

Answered by imhellahungry 6 years ago

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I got a virus that made it so when I open a new tab it takes me to a bad website. How do I modify the website when I open a new tab?

All I need to know is when I push the little plus sign meaning a new tab- How do I remove the website that is popping up now and replace with either a new website of my c… (read more)

All I need to know is when I push the little plus sign meaning a new tab- How do I remove the website that is popping up now and replace with either a new website of my choosing or the original Firefox recent/pinned websites used... Please help me! Thank you!

Asked by nicolebthatcher 6 years ago

Last reply by jscher2000 6 years ago