Firefox Support Forum

Hello

I was taking a Government mandated test conducted by NTN, this exams are proctored and I have to run lock down software in order to take them, have webcam on etc. Part of the process is making sure that no other software is open and running in my task bar, which the proctor verifies. While I was about an hour into the test everything was shut down and I was notified by browser that the proctor shut my exam down and I needed to contact support.

So I opened a ticket and they told me that their software detected Firefox launching in the background. Because of that the proctor took action and disqualified me for cheating/opening software during an exam.

The huge frigging issue is, I DID NO SUCH GODDAMN THING. Firefox was 100% off and I never even went near the goddamn thing, they watch everything you do on screen as well and my mouse never even moves towards the taskbar at all. I was in the middle of watching a video clip in the exam to answer questions about it.

Long story short, I'm in a lot of trouble. I'm not going to jail or anything like that, but I am being accused of cheating and have had the job offer rescinded. I really needed this job and wouldn't jeopardize it in a million years. Like come on ffs it was a video about what you would do in a situation, what the hell am I going to Google??

Can anyone offer any insight, or some way to prove to them that I didn't do anything. Is there some Windows log or Firefox log or something that would show that I never launched it? NTN Tech support feels that it was some sort of background process or update, but the rules are the rules.

ANY HELP AT ALL would be GREATLY appreciated!!!! I've tried calling Mozilla and no dice. Not sure how to get a hold of anyone there.

Firefox uses below 2ghz CPU speed when my laptop runs from battery when I'm watching YouTube videos and browsing. But YouTube when power adapter is ON, Firefox uses above 2Ghz speed when watching YouTube videos and browsing some web sites.

I never really used firefox password before, I decided not to use the master password function, but today Pocket was not opening, i was prompted for password, so I changed my firefox password, and now icon at top of screen says my firefox account is disconnected? Help! .

Hello I've few servers with BMC cards for management. I need to connect for managing servers. I'm in a LAN with IP 10.11.225.x My server are in another site with the LAN management 10.91.x.x between the two sites we have a VPN IPsec Each time I try to connect Firefox said : You will be redirected to another web page for authorization After few second, the redirection is to an IP address 10.11.244.x. How can I solve the problem ? Thanks in advanced

Are there any reports of erased history lately? Perhaps since v122.01? I had history that goes way back.

I few of my profiles have a month's worth I don't sync. I have these two profiles in particular that are quite distinct from one another. Nothing in common, but both only have history for the past two days. None of my related settings have been altered.

I tried replacing places.sqlite from backups, but unless they were backed up that way, it did not help.

Здравствуйте. К своему стыду не могу разобраться. Поставил опции, во вкладке безопасность, удалять Куки и Историю по выходу из Firefox. При этом история сохраняется, при последующем запуске браузера. Так же при следующем запуске браузера, при авторизации на сайтах, автоматически заполняется поле "логин", "телефон". Как сделать что бы не заполнялся и была очищена история? Спасибо.

The Command+M keyboard shortcut only minimizes Firefox one time after the initial boot of the system and stop working thereafter. Opening the Window menu in the top menu bar and then clicking minimize also fails to minimize Firefox. The only thing that works to minimize the Firefox window is clicking on the minimize bar on the top left of the window.

How do I get COMMAND + M to consistently minimize Firefox?

Hello Firefox Community,

I'm reaching out because I've encountered an issue while trying to install an add-on on Gmail, and I'm hoping someone here might be able to help me out. The issue happens with any add-on, but the one I wanted to install is (https://workspace.google.com/u/0/marketplace/app/todoist_for_gmail/815972520808)

When trying to install an add-on, I get directed through to give the add-on permissions and I get thrown to the following error 400 each time (see screenshots). I've already tried a few troubleshooting steps, such as clearing my browser cache and cookies, disabling other add-ons/extensions, and even restarting my browser, but unfortunately, none of these actions have resolved the issue.

I'm sure this problem is a more general issue with Firefox. I reached out go Google and they could not help and the installation was successful on Chrome. I also tried installing other add-ons and a similar problem occurs. If anyone else has experienced a similar problem or has any suggestions for troubleshooting steps I can try, I would greatly appreciate your insights.

Additionally, if there's any specific information or logs I should provide to help diagnose the issue further, please let me know, and I'll do my best to provide whatever is needed.

Thank you in advance for any assistance you can offer!

Best regards, Kamil

Trying to use a dapp - ape terminal- to connect metamask wallet. I have disable all other extensions. i have disabled and re enabled metamask but error "metamask not detected". The same dapp is able to connect with metamask on chrome. Not sure what is the problem with Firefox.

i made a custom firefox colour setup for my desktop machine, and it doesn't have any option to save it- because of this, on my laptop which is synchronized to my desktop's firefox settings, it is not showing up at all and if i go to firefox colour it isn't there for me to add. so how do i DO this???

i do not want to maker my custom setup public so it is not available to all, it is my own setup using some of my own artwork which i do NOT want made public on the internet.

there MUST be a way to save it however and let my laptop's firefox also display it,m yes???

and on that topic, why isn't it just automatically synchronizing when everything else does?

Hi,

I have got a problem with Mozzila for like a year or two - most of the time the browser is fast and react imidiatelly, but sometimes when i click on any link it only shows grey loading circle in tab name and took about 8-10sec to stop and not load anything. When i try again, linked website is loaded imidiatelly. This happening like aprox. 4-5 times in an hour of browsing web, but sometimes its all good for few hours. Opening even new tabs doesnt help and they are "stuck" in loading for the same time. Then, after that 7-10secs all of them works fine. (When i open new tab and wrote something when it is "stuck" and then when it unstuck then it deletes all what i have typed in adress box and whole tab is in default state). When i close and open Mozilla it works fine but again, just for some time (random duration..). Sometimes, it loads like half page (for example, images are missing).. when i reload site after "stuck" then it loads perfectly fine.

Im using pretty decent PC: Ryzen 5 5600X, HyperX 32GB RAM DD4 3200Mhz, Samsung Nvme SSD 3.0 512GB (now changed to WD black Nvme SSD 4.0 1TB), Aorus RTX 3070, ASUS B450-F Gaming MOBO with 1gbit ethernet card, Win 11 Pro.

Got best internet provider in area (almost no outage, like 1 outage in 2years) - got 1Gbit internet speed (Ookla speed test shows 900Mbit+ download and upload, with ping avg. 0,6ms

I am assuimng, that all components are good because when i play online games for hours it never disconnects or lags or anything, same is for downloading stuff, VPN connection etc...

I have tryied yet (was testing with VPN or other stuff off): 1. clear cache/cookies 2. update Windows / drivers / BIOS 3. reinstall Mozzila without loggin in / importing stuff (few tries) 4. reinstall whole PC 2 times (with changing name of PC), 1x try using Mozzila without even logging in (so absolutely clean Mozzila and Win) 5. update router, reset router multiple times 6. set DNS from auto to Google ones (8.8.8.8 and 8.8.4.4.), in router and in PC 7. turn off antivirus and firewall 8. was using many diffrent versions of Mozzila cose it happening like for 1-2years now

Got laptop with same Mozzila acc linked in and synced and there are no problems even in same network / same cable connection

Was trying to google some help or browse your site but there are mostly only common things which I alredy tryied..

Was not using other browser, cose I am used to use Mozzila (suggestions, looks, etc...), so i am trying to avoid solution to change browser...

Sorry to trouble you, i recently un-pinned mozila from the task bar by mistake, as its my main browser i re-pinned it from the icon on my desk top, now i have lost all my logins and passwords and some recently saved bookmarks. Would there be a way of recovering them, again sorry to trouble you. Nigel

Hello, Firefox is set as my default browser. However, when I click on a link in an email or website, it always open in Chrome. I cannot get it to open in Firefox. thanks for your help.