Firefox Support Forum

I have freshly install Manjaro system. On there I installed the Flatpak of Firefox. When I try to login into my Mozilla account for sync it doesn't load. See the screenshot. On my other computer it works without an issue. What can I try?

No matter what I do FF always opens to the "Success!" screen and wants me to choose what tabs to restore. I have done troubleshooting mode, clean mode, refresh and complete uninstall and reinstall. Nothing works.

This might just be a blind thing, I use the NVDA screen reader, but when I sign in to firefox, my password is 12 letters long, but when I look on my settings page, it's 18 characters long, is this normal?

I can log in using my 12 letter password and it's not a master password, I don't have one of those.

Any help would be apreciated.

It turns out the copied logins-backupjson file i had pasted on my desktop screen was already overwritten by an added or removed login, thus writing over when it did have the saved login removed that i was trying to recover

is there any other way to recover the removed login?

i saw this response by Cor-el for another user with a similar situation

If you still have the signons.sqlite that was used in a previous Firefox version then you can try to restore passwords saved in that file.

Firefox 32 and later builds store the passwords in the logins.json file in the profile folder and no longer use the signons.sqlite file that has been used before (the matching key3.db file is still needed). If you still have the signons.sqlite file used in previous Firefox versions then you can try to force Firefox to migrate the passwords saved in that file (you will lose passwords saved in Firefox 32+ versions). You can force Firefox to reimport the passwords from the signons.sqlite file and rebuild the logins.json file with these steps:

   reset the signon.importedFromSqlite pref on the about:config page to the default value via the right-click context menu
   delete the logins.json file in the Firefox profile folder with Firefox closed 

When you restart Firefox then you should have the signon.importedFromSqlite pref with the value set to true and you should have the passwords imported in the Password Manager unless there may have been errors.

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:121.0) Gecko/20100101 Firefox/121.0)

I updated FF build from 120.0.1 to 121.0, then sound disappeared from all websites!!! and I checked my laptop the sound is working in other apps! now I watch YouTube like Charlie Chaplin. This issue happens in a new profile, as I created another one to see if it's a profile related problem, Thank you.

After i moved to another location and getting now internet via fiber and via fritz!-router 7530 i have issues with readability in many cases: Google News, Mailbox at GMX. To the 7530 my notebook is normally connected via WLAN. Text is in places often not shown, or colored in black or green or magenta, Images are often in places or complete filled with flicker (white, green, magenta, black). I suspected the WLAN connection and searched and read the ffox-help und tried some things, but nothing helped. Using a long cable from 7530 to nb has no effect.

So for folks who hand wrote thousands of lines of Actionscript code for Adobe Flash, it is incredibly upsetting and frustrating that a witch hunt went after Flash which we believe was part of a tactic by google to ensure its ads cannot as easily be blocked. Specifically google used all this "modern web" nonsense to become the monopolistic browser in place of internet explorer and to use that "power" explicitly to bend the future web to their will.

This is so upsetting, there are not words to describe it. And the fact that the "answer" is that folks who spent years and thousands of lines of code for Flash, now "simply need to completely re code everything from scratch in a new language" is offensive beyond recognition.

Please consider removing this "standard" response language or at least acknowledge the awful burden that was placed on folks by the decision to join the rest to remove the most popular web technology that helped build the internet, because google must serve everyone ads. It is just gross.

Honestly, we thought Firefox would defy the witch hunt and keep flash working to differentiate and look after the poor developers who suffered from this terrible, terrible action.

p.s. on the day Flash was officially killed off, chrome had more active "severe" security vulnerabilities than Flash. Thus, chrome is objectively less secure than Flash. I wonder how much google spent on paying news companies to post stuff about how "insecure" flash is and the stupid "modern web." I wonder if said "news" companies checked the claims, or just took the payment and posted their "sponsored content."

Both devices are recognized in my account. After running Sync, the history from the desktop is on the mobile but the bookmarks are not. Desktop is running Firefox snap v. 121 on Ubuntu 22.04. Mobile is running Firefox app v. 121 on Android 10. I have a copy of the sync.log but it's really long. Can attach if needed.

I went to a normal retail website, and got this page that appeared to be from Firefox, telling me to download an add-on for security. I declined. but now when I try to go to that website, I get re-directed to some strange websites. How do I fix this?

Cannot view FoxNews.com and FoxBusiness.com due to add blockers. I have disabled all blocker extensions - that did not work. I have turned off enhanced tracking protection for those sites - that did not work. I have opened in troubleshooting mode - that did not help. What else do I need to try?

I use Kaspersky so I will start trial-and error there next.

Using Firefox View, I am unable to view my tabs from other devices after setting up Sync. It is saying Check your internet connection. If you’re using a firewall or proxy, check that Firefox has permission to access the web. as if I don't have a correctly configured connection. However I indeed do and am able to browse the web without any issues. I should mention that I'm running the latest stable flatpak and I'm wondering if this could be related but I have no idea how to manipulate the flatpak to make this work.

I have noticed that my browser saves certain data that was filled into forms on websites such as contact info, or 2FA codes. Of course, the all options for Logins and Passwords as well as Forms and Autofill are turned off. So I wonder, what causes this behavior? I would maybe think these are some cookies, but after clearing them and deleting all site data this still happens. For 2FA codes this is harmless. but I'm concerned Firefox may do this for passwords too. Anyway, why would I need to save info of TOTP?

Note: Example is for SimpleLogin.

I made a fack saved login called ilove123.com

and i had the password be 123

i then clicked the three bars selected help selected more troubleshooting information and selected open folder of my profile

i selected loginsjson searched for ilove123 and it was found

i then removed the saved login ilove123.com

and i repeated the process of reopening profile folder

i selected loginsjson lookked for the login it was not there

but when i selected loginsbackupjson

it was there!

which can only mean my login that i accidently deleted is also in the loginsbackjsonfile of my current profile

but how do i decrypt it?

After the latest Firefox update (121.0.1) , I have been unable to use Firefox to log into iCloud or my Merrill Lynch account. I have to use Chrome instead. Other website log-ins seem to be ok.

I am having issues playing videos that use mp4a codec, codecs that use opus work fine

Issue: Videos play audio but its just a black screen showing

Thank you.

OS: Linux Mint 21 Browser: Firefox 121.0

There are a few sites I frequently use that popup windows that can't be blocked or moved out of its lower right position. It most cases it blocks important text due to the screen/font scaling I have to use.

My browser privacy settings are set to "Strict".

Autoplay setting is: "Default for all websites: = Block all Websites"

The popup window banner reads "Trending Videos". No video or audio plays and the window is black with the error msg: Sorry, the video player failed to load.(Error Code: 104153)

There is an "X" button on the right hand side of the banner that does go into focus when I hover the cursor over it, but clicking on it does nothing.

I have tried various popup blocking addons but so far none have been able to stop these popup windows.

Suggestions please!

Monty

Within the Add-on Manager by clicking Manage Extension Shortcuts - you can make shortcuts for add-ons to perform specific functions via the buttons on your keyboard, but I want to actually be able to use the buttons on my actual mouse rather than the keyboard.

Does anybody know if this is possible? Currently when I try to use my mouse to input a 'shortcut' in the 'Type a shortcut' box nothing works.

Are there any about:config settings or add-ons that can enable me to use my Mouse to make shortcuts for my add-ons?

I would like to force on users in my organization to protect their passwords by firefox master password. How to do that by modifaing mozilla.cfg or policies.json?

Thank You