Firefox Support Forum

Hello! I have used Firefox on and off so I don't have a time frame of when this would have started exactly, but I have had some random completely black screens on both of my monitors dating back to at least 2-3 weeks ago that can only be fixed by powering down the entire PC. I've reinstalled my (NVIDIA) GPU drivers, rearranged display-port cables and just about anything before finally finding a fix, switching to edge. So far I've gone a week without black screening when with Firefox I'd get around 4 give or take a week (some days getting to 3 alone). I don't know what could cause it but I have noticed it only happens when first starting a video. Mostly YouTube but other video sites seem to have also caused it occasionally, I would just like to know what could be causing this, as I do prefer Firefox vastly and would like to switch back as soon as I can.

Will provide anything else as necessary!

Vs 117.0, installed this morning, will not "continue to spotify", during the login process to the spotify desktop app. All had been working perfectly over the past few months until today. Was able to connect to spotify thru Chrome, but something get changed/broke in the new firefox v117.0 (64 bit), Win 10.

Hi, I have been searching a way to change the Firefox new tab background image keeping its vanilla design. I found I could use a userContent.css file in this post from a few years ago: [https://support.mozilla.org/en-US/que.../1271362] I have followed the instructions step by step but it doesn't currently work.

Client type : desktop Firefox Developer Edition Client version : 117.0b9 (64bits) Client language : Korean OS type : Windows 10 Home 22H2 OS version : 19045.3208

Steps to reproduce : 1. Run Firefox Developer Editon. 2. Try searching using the navigation bar on the home screen. 3. Enjoy that nothing happens.

Expected Result : Happy life at Firefox

Actual Result: Tedious LOADING

I've been using Firefox Developer Edition for the past two years without problems. From some point on(about 1 week ago), All browser's search functions suddenly don't work. Navigation bar? Not work. Searchig from Bookmark? Not work. Do not use google? Not work even with duckduckgo. with out DNS? Not work even with 142.250.206.206. There is only one website that i can access with Firefox Developer Edition. It is Mozilla's official website At this moments, I curious that "why isnt work>?" So i used Developer tools, And then I found something amazing. There was no request or response on the Network tab! (Of course, I pressed Ctrl + R) And then, on second thought, I found that the JS function that should have been small in the lower left of the browser screen was not displayed. Finally, I thought, hmm... My Firefox is broken! So i found the FireFox, and then i uninstall it, and reinstall it! All the External Plugin works, OK then What if FireFox????? Unfortunately, Firefox Developer Edition's problem remained the same. I'm sorry that i couldn't even give you a possible cause of the problem. But i SUFFER for a week! Please resolve the issue.....

It would be great to be able to add a 'friendly name' to cards stored. I have personal, joint account and business cards saved, it can get a little confusing.

Thanks

Noreen

Greetings,

I created a theme for myself via the Firefox Colors add-on, downloaded and uploaded the .xpi file to the Firefox add-on store and got it working great. However, I made one color tweak and when I went to upload the new .xpi file from Firefox Colors and when I go to manage my add-ons to update a new version, after uploading the updated theme, I get the following error:

"Version 1.0 already exists."

Not sure where I can go from here, but appreciate any help to get me able to update my theme.

If needed, here is my theme just in case: https://addons.mozilla.org/en-US/firefox/addon/gnome-adwaita-gtk4-dark/?utm_content=addons-manager-reviews-link&utm_medium=firefox-browser&utm_source=firefox-browser

This problem started yesterday and I cant seem to fix it where youtube is too wide for my screen without any indicator on the top of my screen saying that its zoomed in and I cant watch any videos fullscreen. This glitch isn't a problem on any other websites. I tried opening and closing the browser, I tried restarting my computer tried clearing my cache and cookies and I tried using different accounts but none of them seem to fix the problem!

Photo 1: What it looks like right now Photo 2: What it should look like (had to use private tab) Photo 3: What search looks like Photo 4: What search should look like Photo 5: I cant see any videos fullscreen

Hi all. I've been using Firefox for years on my Mac. It's my browser of choice.

A couple of days ago, my Mac installed an OS update (v13.5.2). After the reboot, I opened Firefox and discovered that it, too, had installed an update (v117.0). But when I got into Gmail and tried to turn on desktop notifications, it said this:

Note: Notifications have been disabled in this browser.

And it's right--no other sites are sending me their usual notifications, either.

My problem is, I can't figure out why notifications are disabled in Firefox suddenly. I didn't disable them. I've tried clicking the lock on gmail's site and setting its permissions to allow notifications, but they aren't coming. I've checked my Mac's preferences, and Firefox has notifications enabled there, as usual. Gmail works fine on Chrome--notifications are working. I've tried reinstalling Firefox--no change. I've tried running Firefox in troubleshooting mode--no joy. Other sites aren't even asking for permission to send notifications. Like Gmail, they appear to believe notifications are disabled in the browser.

I've searched the web for solutions, but I can't find one that tells me where the enable/disable switch is. Can some kind soul please help me out here?

Thank you SO MUCH in advance!!

I'm having issues with the cursor when opening a new tab and I've tried a few different fixes and none are really working.

When I open a new tab the cursor goes immediately to the start of the homepage URL which is not helpful as if I type it just retains the URL after what I've typing(See Image). I've tried playing around with about:config to get the cursor to populate into the google search bar on the browser home screen but, it doesn't work.

I've also tried setting the new tab page to blank but, then sometimes it doesn't search google even though it says it should and says URL unrecognised(see the other images).

Why is this happening, I just want to be able to not have to manually delete the URL to search using the search bar and this seems like really basic functionality to me.

Not sure when it started but nearly every attempt to play Youtube videos results in the video freezing after about 1/2 second while audio continues, then the video jumps forward randomly before freezing again. Have reloaded, restarted, cleared history, cookies, etc, and nothing helps. Mean time Chrome plays the videos flawlessly. This is a recent problem with FF and needs fixing badly as it will just not go away.

Hiya. I usually have a fairly large number of tabs open on the browser. I use the Panorama View add-on for tab management. Usually this means that on any given container I have about 10-20 tabs open for a total of some 300 odd tabs. The nice thing is that Firefox doesn't usually load all my tabs so this works out for me. Recently however something weird's been going on and Firefox just refreshed ALL my tabs across all the containers. This kills my performance completely, especially given a fair number of tabs are just random youtube links. When all my tabs are open Firefox eats up like 25 GB of RAM, which is understandably not great.

I tried refreshing Firefox to no avail. Is there any way to stop this constant loading of all tabs?

I have a problem with PDF showing.

If I take PDF generated by the lilypond and I open it from link like https://gitlab.com/lilypond/lilypond/uploads/f51162c65d5194db6dd3b4fb86fa4e42/bug.pdf, PDF looks well. If I open same PDF from disk by using link like file:///tmp/bug.pdf , PDF looks different (wrong). Some ledger lines missing.

I am running firefox 117.0 (64 bit) for Arch linux.

I'm having a problem with Win 11 that will likely require that I reinstall the OS. I decided to move most of the data in my User folder by right clicking and changing the drive from "C:" to "E:" in the Locations tab. Firefox was closed as a I did this, it worked fine, and then I restarted the PC. Upon opening Firefox none of the extensions are working and I'm not sure what to do.

This is the same problem listed below. Recently upgraded to Ubuntu 22.04.3 LTS and Firefox 117.0 a few weeks ago and can't get the files to attach. In fact it won't open the file system. Tried removing all extensions as suggested and rebooting, but nothing changed.

My Firefox keep "freezing" when I press enter in Google Search. Firefox doesn't freeze since I can still scroll up and down, and I can still access my other tabs. I tried the other solutions suggest on reddit or firefox fourms, but nothing works.

I reinstalled, reset the profiles, deleted all extensions and nothing works.

This morning i restarted firefox and it only opened 3 of the 4 windows i closed yesterday. I've just read about the limit of 3 windows reopened after closing, but now i can't restore the 4th one (it was the manin window with many tabs opened). In history i can't click on "Recently closed windows" and ctrl-shift-n doesn't work. I made a backup of my profile outside of the usual firefox folder. Is there something i can do to restore the 4th windows? I don't mind losing the other windows, but i need to recover the main one. I also tried this tool https://www.jeffersonscher.com/ffu/scrounger.html but it doesn't seem to work with the files inside startupCache.

As shown in the image the tags field is missing from my bookmarks editor. Any idea how this could happen? Any options or about:config options I should check?

I've attached troubleshooting information. I'm on Arch Linux and I have two other Arch machines on the same Firefox version (Arch Linux Package) that do not exhibit this behavior.

When hit enter key to search with google or some other website that tab just freeze for few second, can't click on anything on that website after that it back to normal like how it work without the freeze

I already try everything i could like disable Firefox Accessibility Service, troubleshooting.