Firefox Support Forum

Hello, I am finding that Firefox display incorrectly and out of sync the subtitles in streaming services like Hulu or Amazon Video. Subtitles dialogs appear around ten seconds before the actual audio plays that dialog. It doesn't occur when I am using Chrome.

Thanks.

I recently added the Firefox browser, and have it fully up-to-date, and tried adding a few extensions/add-ons. But nowhere are the icons for those extensions/add-ons showing up anywhere in the browser. Not even in the customize toolbars region. I can see that I've added those extensions/add-ons, but their associated icons are nowhere to be found.

How do I go about fixing/correcting this issue?

firefox starting Thursday 6/15 would not connect with etrade sighting "waiting for nexus - ensighten.com"

I can get in using microsoft edge

I was signed in with FF and synced all data. I needed to re-install Windows, after installing FF on fresh windows and logging into FF account - nothing is synced. What have i've done wrongly?

I have a DSL router and can not talk to it. It does not support https protocols but when I put in the address 192.168.0.1/status.html it changes it to https:192.168.0.1/status.html. This is a laptop and I have talked to another route that uses https at the same address but at a different location. How do I stop it from doing this?

Firefox 64-bit 114.0.1 on Windows 11 with latest updates. When using Firefox, articles on The Guardian website are displaying with text overlaying images on the web page. The same problem does not happen if I view the same web page using the MS Edge browser on the same PC. This problem happens with every article I have viewed on The Guardian website, but I have not seen it on any web page on any other website. As an example, see the screen shots below of the same web page (https://www.theguardian.com/australia-news/2023/jun/14/charge-dropped-against-man-accused-of-killing-german-backpacker) viewed on Firefox and Edge.

i have this problem even though delete cookies and site data is off and remember history is on. it is very frustrating and i started using mozilla today. it was a disappointment for me from the beginning. if i can't solve this problem i will switch to other browsers.

Suddenly I'm having issues clicking on links in emails that I get from known sources. Some say the website is blocked ("This website is blocked due to your current protection level. Please contact your network administrator to gain access."), others warn me about invalid certificates (and I ignore and proceed to, as I know the websites), but those pages never load. I've tried everything in another browser, and they function flawlessly, so it's not my Watchguard firewall nor Windows settings. I have the same issue sporadically clicking on email links in Outlook, so it's not only on links clicked IN Firefox (browser-based email). I've completely disabled all the Enhanced Tracking Protection, but still, nothing. I booted up another notebook, and it's exhibiting the exact same behavior (and that notebook doesn't have Norton on it to be an issue, (though I already have it completely disabled on the computer in question).

The tracking redirects that are causing me the post trouble are "http://trk.klclick1.com/ls/click?upn=..." and "https://t.e2ma.net/click/..."

As I mentioned, these are in emails from sources I get regularly. One is a website that sells their own products, and the latter is for a content-oriented site. The one that gave me problems from Outlook was news content, and (curiously enough), clicking on the image yielded the blocked site page, but clicking on the news heading beneath it got me through to the article in question, so I just figured it was an HTML email coding issue.

Hello? I have a comment for extension with history erase error. I use Firefox browser with the Grammarly extension. After Firefox's history erased, the Grammarly log in was signed out. After history clean, I want to keep Grammarly logging in. After Chrome's history cleaned, Grammarly extension was logging in. Can you add History feature for exception of stay app's log in extension after clean?

I have been unable to login/sign in to my job website. It is not a network connection issue, nor that the website is temporary unavailable.

I keep getting this message:

'If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web'

Related to some personal SVG project files. Which are relative large files (containing lots of generated paths and other data).

On the largest of these files I spotted that some general svg-viewer failed with a "XML parse error: cannot load more than 200.000 XML elements" error message.

The same file, when viewed in Firefox (114~, Linux, Mint), also developed some odd hiccup that did not make sense. Unless ...

Is there a similar limitation active in Firefox ?

- I tried to see if "Inspect>Console" gave some potential related message on this. But spotted nothing out of the ordinary. - Searched developer.mozilla.org for any related svg data. But could not find any. - After ditching some data in the effected file, unrelated to the hiccup part, the hiccup disappeared. Suggesting I did hit some svg limit in Firefox. - File size: ~26.5MB. Number of elements: Other than more than 200.000, unknown at this point. (not sure how to count them at this moment either)

Hello, Microsoft Defender did a scan tonight and apparently detected a trojan script, located in the folders for Firefox extensions for both profiles I use on my computer

Trojan description: Trojan:Script/Wacatac.B!ml

Files: C:\Users\[user]\AppData\Roaming\Mozilla\Firefox\Profiles\[default profile]\extensions\langpack-fr@firefox.mozilla.org.xpi C:\Users\[user]\AppData\Roaming\Mozilla\Firefox\Profiles\[second profile]\extensions\langpack-fr@firefox.mozilla.org.xpi

This scan happened at 9pm, and a previous scan at 6pm didn't show anything. When it detected the script, MS Defender contained it and apparently deleted it when it asked me to restart the computer, I then did a full offline scan and nothing else showed up, same with a full scan with the free version of Malwarebytes. I didn't do anything unusual between 6pm and 9pm, so I'd like to know if there's a way to determine whether that script was an actual threat (instead of a false alarm)? If so, any way to know how long it has been on my computer? Any further risks to take into consideration? Other steps to follow? Thanks for the help

Problem logging into several sites with Firefox but no problem with Chrome or Edge. Firefox is and has been my browser of chose forever and I really need a fix for this

When I browse youtube I normally open videos in a new tab by right clicking on the thumbnail and selecting open in new tab - Menu is displayed with options specific to the LINK i just right-clicked on. i.e. "open link in new tab" , "open in new window" , "bookmark link", etc.

Now, when I right click on a youtube video thumbnail, a different menu appears, with options relating to the PAGE (itself)- i.e. "save page as..." , "save page to pocket", arrows to go to previous/next page, etc.

I tried to troubleshoot in safe mode but it's the same problem. This is on both my PC and Mac. What could the problem be? Appreciate your help!

Michael

I want to remove any and all auto suggested search options from the search bars within whatever website I visit, such as the one shown below. This is not related to auto suggested options with Firefox's URL bar. This is for the search bar within websites.

After a trip on which I used several other internet connections, my Firefox has become very unstable. It is prompting me to shut down Firefox in order to open the next window. It is also flickering on the refresh icon. It is also blocking adult content. I have refreshed the Firefox browser but that changed nothing. I am not sure how to troubleshoot to look specifically at these problems. I am fearful of trying to delete and reinstall this program as I do not use any other online browsers and do not want to install them. Can this be troubleshooted remotely without risking malware?