Firefox Support Forum

On a new website or after clearing the cache and cookies and upon opening a page I will often get a pop-up with cookie usage choices, e.g. "strictly necessary", etc. However, the pop-up disappears before I have a chance to click on any choice or even finish reading the first line. I'm not sure what settings I need to change to allow me to make a choice on the pop-up. Please advise. Thanks.

There at least 3 websites now that I cannot open, straighttalk.com, kbb.com, and redbox.com. Last month I could open these websites, before that I could not, now I cannot again. I have had this problem for months. I have emptied my cache, I keep firefox up to date, and I have restarted my computer and browser multiple times. This is the error message I get from straighttalk.com:

Access denied Error 15 www.straighttalk.com 2023-06-26 13:48:00 UTC

This is the error message I get from kbb.com Access Denied You don't have permission to access "http://www.kbb.com/" on this server.

This is the error message I get from redbox.com 403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Any help would be greatly appreciated. Thank you Nicki

I have a (quite old) Iomega 2 NAS in my local network. I have to connect to the admin page to change some settings, but FF responds with SSL_ERROR_UNSUPPORTED_VERSION, with no option to bypass.

It's my own NAS, in my own local network. How can I bypass this (in this case stupid) restriction? I know it's safe, I know no harm can be done, still I can't get to this page.

Jag använder VismaNet och får felmeddelande "firefox har förhindrat att den här sidan automatiskt styr om till en annan sida" när jag loggar in, hur kan jag tillåta detta så att jag slipper trycka på knappne "Tillåt".

Hi - Here's my problem. I have a folder in my bookmarks titled Current Bookmarks. It contains both subfolders and bookmarks.

When I go to Manage Bookmarks, select that folder, and use the Views/Sort/Sort by Name.A-Z sort order, the subfolders aren't shown in alpha order. Any new subfolders I create end up at the bottom, listed after the page bookmarks.

Is there any way to get all the subfolders to sort properly?

Thanks for your help!

I experienced unreadable / garbled / distorted text rendering on some websites on macOS 13.4.1 (22F82).

Tested on following browsers:

• Firefox 114.0.2 (64-bit)
• Firefox Developer Edition 115.0b9 (64-bit)
• Firefox Nightly 116.0a1 (2023-06-30) (64-bit)

See attached screenshot when I visited reStructuredText Quick Reference documentation[1] using a Private Window from a new Firefox Profile.

How can I further investigate or fix this issue?

[1]: https://docutils.sourceforge.io/docs/user/rst/quickref.html

How do I tell firefox's tab key not to go to links, only form fields. That is, if you go to https://visca.com/apac/dites/, hitting 'tab' should take you to the form field [Cerca], whereas now it scrolls through all the links first.

Thanks in advance, Lou

I'm unable to verify my Mac to log into my Chase bank account, since I last cleaned out my cookies. When I enter my verification code and password, the fields revert to blank rather than submitting. I've cleaned my cache and cookies, restarted my browser, spoken to Chase reps... but it seems the issue is the browser. Firefox is the only browser I have this problem with.

It was suggested to me that Total Cookie Protection is not allowing Chase to verify, but I toggled off Enhanced Tracking Protection on the site, as well as adding exceptions as many of Chase's secure servers as I've seen (the exceptions in the attached screenshot go way past 7...), and I still can't verify and log in.

'System theme — auto' does not work and causes CPU usage 100% I noticed this July 1 an increase in CPU usage of up to 100% when viewing videos on YouTube from Mozilla. I removed all my add-ons without improvement. I noticed that this phenomenon did not occur when viewing in 'full screen' but only in a window. By disabling the 'System theme — auto' theme, the problem disappeared. I noticed that this theme was updated to version 1.3 today July 1st. I add that this theme, which is supposed to follow the system theme, does not work correctly under Windows 10 when, as for my system personalized theme have been set. I have ‘title bar and windows borders’ in green option for active windows and in purple for inactive windows. Mozilla displays the 'title bar' in black.

When I start typing, there's a feature that is not very good for my privacy: "Firefox Suggest" - it shows off my web history to anyone looking at my screen, complete with thumbnails for all the websites. How can we stop it?

Dear Sirs,

today i did lockout everybody on a test server of a web application while playing with CSP on the server side. no modern browser was able to open the page anymore. but the real problem was that the configuration interface was also not accessable anymore.

the option security.csp.enable is long gone since FF 99 and i had to ""downgrade to FF 98"" to be able to access the misconfigured server.

please enable that security.csp.enable in about:config back again at least for the development version of FF. someone might need it. other options are to install risky extensions and i would like to avoid that in the future.

Yours

E

I have lots of bookmarks, which I organise into folders and subfolders. In the last month or so, Firefox will no longer save them to the folder I specify from the pull-down menu when saving but just adds them to the general bookmarks menu. To sort my bookmarks, I have to go into Manage Bookmarks and move them manually. What's happened?

I view a page, for example, news.yahoo.com. I usually scroll down a way, possibly to the bottom. I step away, and when I come back I want to refresh the page. Up until about two weeks ago, when I press F5 to refresh the page, it would automatically scroll back to the top of the page. Now it seems to go to (maybe) a percentage of the page based on where it was last scrolled. I then have to manually scroll back to the top to see the latest headlines. Was Firefox behavior changed? Is there a setting to control page refresh behavior?

I'm developing a PHP Symfony based website powered by nginx-full 1.18.0-6ubuntu14.4, one of the functions is to allow people to download a PDF invoice.

When it fails Firefox shows an alert "Downloading (Failed) The browser application closed unexpectedly."

On my linux desktop; when I use Chromium 114.0.5735.198 this functions works 100% of the time. when I use Firefox 114.0.2 (64-bit) the PDF download only works ONCE after that the download never completes and I'm left with a partial/corrupted 75.7KiB file named filename.Br-neZWO.pdf.part etc.

I have discovered that if I clear the firefox cache I can perform one successful download again. or I can restart Nginx and again Firefox will perform one successful download again.

I've tried altering many Nginx settings, cache, gzip, sendfile etc with no effect. It might be Nginx related but it does not effect Chrome at all which is why I've started this ticket.

Any help in debugging this would be greatly appreciated.

i've tried toggling media.hardwaremediakeys off and pressing the media keys to no avail, they don't seem to have any effect when it's enabled or disabled. the keys work on other applications like VLC media player, though! and I can see that the media is being detected from firefox, too, as it appears in media player widgets i have on my plasma desktop. it seems to be only the physical keys that aren't working, because i can press buttons on the widgets to control media playing in firefox.

I tried to log in to a website that requires access to my location. I'm using Firefox 114.02 on an iMac running Monterey 12.6.7. I was able to get in to Firefox's Location settings and now have the website listed with "Allow" noted. This was not enough, and for some time I didn't understand why. Then I discovered the Mac's System Preferences' Security and Privacy section, where Location Services are one category under Privacy. Selecting Location Services brings up a list of apps that are allowed to provide location information. For some reason, other browsers are on the list and can be turned on or off, but Firefox is not on the list of apps that can be selected as permitted. Am I missing something here? I can't find any way to add apps to the list so that they can actually be selected. Any advice?

Hello! For some reason I can't add separate icons for extension quick menus to the address bar area and am only able to add the extensions "master" button which shows a list of extensions without going to the settings page. I've tried to go to customize toolbar to add the extension icons to the bar but none of them show up, and I know for a fact that the extensions have icons, I've added them to the bar on other computers.

Hello. I can't copy and paste in Figma in Firefox whatsoever, both plain text and images. Tried doing it in Vivaldi and that browser showed a dialog prompt asking whether or not I want to allow the page to access the clipboard. I granted the permission and it's working there now. Can I do the same in Firefox somehow?

Firefox 114.0.1 on Windows