Firefox Support Forum

Hi lovely People, I try to setup 2FA on accounts.firefox.com with Authy on Android. In Step 1 the code generated from Authy is accepted.

But then, in step 3, when I try to paste in the just in step 2 provided backup activation code, it tells me it's wrong. Am I stupid? I just copied that key from step 2 ... I tried it many times now. Checked if my clipboard is working as expected, tried to delete the spaces in between... I used FF Standard and FF Developer Edition. My Authy is working elsewhere.

Any help? I searched the Forum, found some relating questions, but they never get answered. No one having the same issue?

I've tried following both methods for dissabling the mute button on tabs, it's a slight annoyance, since it's easy to accidentally mute a tab when it's pinned.

Specifically, the first method I've tried changing the setting in about:config called "browser.tabs.showAudioPlayingIcon" from true to false, which was from 7 years ago it seems, which had no effect.

The second method was by making a new rule in a "userChrome.css" file in a new folder called "chrome" with that exact naming, case sensitive. The code in that file is as follows:

/* Hide the mute/unmute button */
.tab-icon-overlay:not([pinned], [sharing], [crashed]):is([soundplaying], [muted]) {
    display: none !important;
}
/* Keep site icon visible on hover */
.tabbrowser-tab:hover .tab-icon-stack:not([pinned], [sharing], [crashed]):is([soundplaying], [muted]) > :not(.tab-icon-overlay), 
     /* for site icon with Compact density */
:root[uidensity="compact"] .tab-icon-stack:not([pinned], [sharing], [crashed]):is([soundplaying], [muted]) > :not(.tab-icon-overlay) {
    opacity: 1 !important; /* overrides full transparency with full opacity */
}

If there's an updated version of the code that's meant to have that effect in modern firefox, then please let me know, or if there's some other new way of removing the mute button on tabs. Thanks.

Hello,

Minor issue but some help would still be much appreciated here.

On some sites, when I click the login field, Firefox suggests a list of possible identifiers. Among the suggestions there is one that is the true identifier I need to use the others are mis-typos that I probably have typed in error some time in the past.

I want to clean-up that list to keep just the true identifier. How do I do that ?

When I go to Settings > Passwords I only see the true login identifier. The other items in the list of suggestions do not appear. So it seems that it is not there that I must do the cleaning-up …

[I am appending an example with a list of login identifiers that Firefox suggests (the correct identifier is the last in the list) and the information that is stored in Passwords (only the true identifier is listed).]

Many thanks.

I have a premium Pocket account. I have pocket set to display suggested articles on the Firefox 'home page'. Out of the blue several weeks ago I clicked on 'more' to save an article to pocket and the pocket choices did not include 'save to pocket.' The choices given are: bookmark, open in a new window, open in a new private window, dismiss. Also when I move the cursor to 'more' a pinterest 'save' appears beside 'more'. I used to have the pinterest 'save' extension but I deleted it.

How do I get rid of the pinterest save and how can I get the correct 'more' choices, i.e. save to pocket back?

I've done everything I know to do and nothing has worked. At present I am right clicking on the articles I would have saved to pocket (each article to a new tab) and then I use the One Tab extension to save them in a group. I have attached a screenshot.

Thank you in advance for any help you can give me.

I just hooked up a new Windows 11 computer and installed Firefox, which has been my default browser for many years. I was irritated to discover after I synced with another computer that almost all the icons for my add-ons have disappeared with no apparent way to get them back. I NEED some of those icons and it makes absolutely no sense to have them gone. Before anyone suggests it I have checked where you customize the toolbar and none of them are there. I refreshed Firefox just in case it helped and of course it didn't. Checking online only results in finding other people with the same problem with no helpful answer. It's almost like Firefox is begging people to leave and go to another browser, which I probably would since I'm so irritated at this issue, but I'm not happy with any other browser. Firefox is the only one I've remotely been happy with, but the way it is right now I'll be pretty much unable to use Firefox on my new computer. At least I still have my icons on my Windows 10 laptop until I'm forced to upgrade to 11 but my new desktop just might end up Firefoxless unless I get a helpful answer.

I'm enrolled in multiple classes at teachable.com and they both use my email, however, the classes are VERY different and I need two separate passwords. Firefox said NO. Is there a way to have two passwords using the same email address? I did try to log in when I signed up for the second course and it did not recognize my email address. The sign in process for the first site is slightly different and goes through the instructor's site, and then through teachable.com. My password for the first class is stored on Firefox under teachable...and I've emailed myself the password to the second class until I can resolve this. I thought there would be a comment field or something to differentiate the two courses. Please help. Many thanks!

I'm using macOS (Apple MacBook) where I'm running the latest stable version of Firefox: 112.0.

Based on https://support.mozilla.org/bm/questions/1344663 I have already enabled the preference accessibility.typeaheadfind.prefillwithselection = true

But this only copies the selected text to the Find bar when I press Cmd-F. It doesn't automatically search the text. I then have to press the Return key or press Cmd-G to make it search and find the nearest match (and also update the number of matches, and update the highlighted results if Highlight All is enabled).

How can I skip the extra step and make it also search the selected text which it has copied and pre-filled in the Find bar? Is there another preference to control that? Or should I open a bug report in Bugzilla?

Here are my current settings with the keyword 'find':

   accessibility.typeaheadfind	false	
   accessibility.typeaheadfind.autostart	true	
   accessibility.typeaheadfind.casesensitive	0	
   accessibility.typeaheadfind.enablesound	true	
   accessibility.typeaheadfind.flashBar	0	
   accessibility.typeaheadfind.linksonly	false	
   accessibility.typeaheadfind.manual	true	
   accessibility.typeaheadfind.matchesCountLimit	1000	
   accessibility.typeaheadfind.prefillwithselection	true	
   accessibility.typeaheadfind.soundURL	beep	
   accessibility.typeaheadfind.startlinksonly	false	
   accessibility.typeaheadfind.timeout	5000
   browser.find.ignore_ruby_annotations	true	
   findbar.entireword	false	
   findbar.highlightAll	true	
   findbar.iteratorTimeout	100	
   findbar.matchdiacritics	0	
   findbar.modalHighlight	false	
   services.sync.prefs.sync.accessibility.typeaheadfind	true	
   services.sync.prefs.sync.accessibility.typeaheadfind.linksonly	true

Hi there,

I'm trying to add multi-containers add on to a new Firefox install, it installs, but the icon doesnt show up. It's not hidden in the customise toolbar menu either. Have tried removing/re-adding, but it doesnt come up. It is possible to get to it by clicking the extensions icon, then clicking multi-container, but this isnt very user friendly. Is there a way to resolve this?

Thanks!

Hello, is there a way to edit the URL of a bookmark while you're adding it? The editor currently only allows you to change name, location, and tags.

I've asked this same question a few years back: https://support.mozilla.org/gu-IN/questions/1300440

Someone provided me with a userChrome.css file to fix this, and it appears that it doesn't work anymore. Does anybody have an updated solution for this?

Hello.

After v.111 & v.112 Youtube search button/icon is not working, it doesn't do anything. I have to write what i want to find and hit enter.

Strangely in Private Browsing the search/find button/icon is working perfectly, giving results.

Hope to fix it soon.

When I copy paste stuff, and who knows when, I see a bunch of word suggestions at the top of the right click context menu, with an option to enter them into a dictionary, whatever and wherever that is. I see nothing at all in the settings corresponding to this, and just want to completely disable that BS: It's just garbage in the way of me doing my tasks. How do I disable this, and/or the entire spell checker and dictionary, etc. if necessary? I know how to spell. Don't need it. Thanks.

I cannot access my Bank Account, the authenticity of the received data could not be verified.

I have contacted the Bank, and they are supposed to come back to me. Computer has been restarted and debugged and I have reset the router. The certificate is from COMODA RSA! VALID 13.01.23 - 02.02.24.

It has been suggested when I looked on one Site that I nofify yourselves of this matter.

Thanking you in anticipation! (I have to admit I am not cech savvy!) Janice

How do I enable container tabs? The option to open a new link in a container tab has disappeared and the prompt doesn't show up when I long press the new tab button either

Firefox seems to have a problem on Linux using USB Security Keys. I have two Yubico Security Keys which I use for 2FA. The problem seems to be that Firefox cannot communicate with the USB port, as it doesn't make any difference whether the USB Security Key is plugged in or not, the error returned is always the same and the Security Key does not light up.

I believe Firefox's WebAuth code must be fine, as it works on Windows, which is why I think it's some kind of permissions problem. Chrome works perfectly with the Security Keys on my computer.

I've used a number of sites (I've listed a couple below) where you can test your Security Key with Firefox on KDE Neon and the error is always "UnknownError: The operation failed for an unknown transient reason":

https://www.token2.com/tools/fido2-test/ https://demo.yubico.com/webauthn-technical/registration

I cannot log into Bugzilla with GitHub as my GitHub login uses a Security Key as the second factor.

Hello, since 2 weeks I have some plugin who are not displaying in my wordpress dashboard and they are working normally on Chrome. This morning I got this message: An error occurred while connecting to WordPress REST API. It seems blocked by one of your plugins or your theme. Thanks for your help

I'm now running in troubleshooting mode with NO extensions.

For weeks my drives have been churning and I've been running out of resource, seeing the hour glass, graying screen, etc.

I finally closed the windows with countless tabs, disabled some extensions, and it got better, but I still have problems, even in troubleshooting mode.

Task manager still shows phantom tabs. I had 4 tabs open, it showed 7, etc.

And strangely, I now see Kaperski Native Messaging with the tabs in task manager: https://www.file.net/process/plugin-nm-server.exe.html

Closed that. Have 7 tabs in one window, task manager shows 11 tabs.

Am so confused.

Facebook works ok 'till I go to home page and it starts to load and stories or what ever they are called go blank and it continues to reload items over and over. Cleared cache and tried all other browsers and they work ok..

I am using the latest version of Firefox (112.02 32-bit) with Windows 10 but am being blocked from certain websites by the Cloudflare security app because it says that my browser is out-of-date. This was particularly embarassing when I was trying to buy tickets for a concert recently and was unable to access the venue's online payment system.

It may be that Cloudflare is confused because I occasionly use an older version of Firefox (52.9.0 32-bit) with an earlier version of Windows. How can this issue be resolved so that Cloudflare does not block legimate access to websites when I am using the most up-to-date version of Firefox?